RoadVitals

2002 Fleetwood Terra

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest May 1, 2012
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Mar 19, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2002 Fleetwood Terra, most frequently naming the brakes and other / unspecified categories. 2 safety recalls have been issued covering this model year; and 1 NHTSA investigation names it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes150.0%
  • Other / unspecified150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
07V120000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Mar 19, 2007
167,096 units potentially affected
The defect: CERTAIN MOTOR HOMES AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
The remedy: FLEETWOOD WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FLEETWOOD AT 1-800-322-8216.
FLEETWOOD ENTERPRISES, INC.View on NHTSA.gov
03V066000

SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP

Mar 4, 2003
11,194 units potentially affected
The defect: CERTAIN MOTOR HOME CHASSIS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 105, "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." THE BRAKE SYSTEM WARNING INDICATOR MAY NOT FUNCTION AS REQUIRED BY STANDARD.
The risk: IN SOME OF THE AFFECTED VEHICLES, THE BRAKE SYSTEM WARNING INDICATOR WILL NOT ILLUMINATE WHEN THE IGNITION IS IN THE START POSITION OR FOR A LOW BRAKE FLUID CONDITION, IF THE BODY BUILDER RELIED SOLELY UPON FORD'S IVM COMPLIANCE STATEMENT FOR THE BRAKE SYSTEM WARNING INDICATOR.
The remedy: DEALERS WILL REPAIR THESE VEHICLES. OWNER NOTIFICATION BEGAN APRIL 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FLEETWOOD AT 1-800-445-3307.
FLEETWOOD ENTERPRISES, INC.Manufacturer number 30312View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE06005ClosedPreliminary Evaluation

INADVERTENT SLIDE-OUT EXTENSION MOVEMENT

Opened Jan 20, 2006
Closed May 2, 2006

THIS INVESTIGATION WAS OPENED BASED ON ODI'S RECEIPT OF A CONGRESSIONAL LETTER ON BEHALF OF A CONSTITUENT.THE CONSTITUENT REPORTED INCIDENTS WHERE THE SLIDE OUT ROOM OF HIS MOTOR HOME WOULD INADVERTENTLY MOVE (EXTEND) DURING HIGHWAY USE.ODI WAS CONCERNED THAT A FULLY EXTENDED SLIDE OUT WOULD DEGRADE THE VEHICLE'S DYNAMIC HANDLING CHARACTERISTICS AND/OR POSSIBLY IMPACT AN OBJECT OR ANOTHER VEHICLE, RESULTING IN A CRASH.ODI CONTACTED FLEETWOOD AND DISCOVERED THAT SLIDE OUT ROOMS WERE INSTALLED IN MOTOR HOMES, TRAVEL TRAILERS AND FOLDING TRAILERS. AS PART OF THE INVESTIGATION ODI VISITED A RV SHOW AND THE FLEETWOOD PAXINOS PLANT TO EXAMINE SLIDE OUTS IN VARIOUS NEW MAKE AND MODEL VEHICLES AND GAIN AN UNDERSTANDING OF HOW THE SYSTEMS WORK.DURING THE INVESTIGATION ODI LEARNED THAT THERE ARE TWO METHODS USED TO EXTEND SLIDE OUT ROOMS.SOME MANUFACTURERS USE HYDRAULIC SYSTEMS AND OTHERS, SUCH AS FLEETWOOD, USE AN ELECTRIC MOTOR. (CONTINUED ON PAGE 2)

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed May 1, 2012

2002 FLEETWOOD TERRA P32 CHASSIS - I HAD TAKEN MY FOOT OFF THE GAS PEDAL AS I APPROACHED AN INTERSECTION ON A FOUR LANE HIGHWAY. I NOTICED THAT THE BRAKE PEDAL WENT TO THE FLOOR AND THE MOTOR HOME WAS NOT SLOWING AS IT SHOULD WITH THIS AMOUNT OF FOOT PRESSURE ON THE BRAKE PEDAL. I WAS ABLE TO SAFELY TURN INTO A PARKING LOT AND THE MOTOR HOME STOPPED DUE TO AN INCLINE. I HAD MY SON GET INTO THE DRIVERS SEAT AND KEEP HIS FOOT ON THE BRAKE PEDAL AS I PLACED WHEEL CHOCKS ON THE VEHICLE. AS IT TURNS OUT, THE AUTO PARK BRAKE HAD FAILED AS WELL (MULTIPLE FAILURES IN THE LAST FEW YEARS). THE MECHANIC STATES THAT THIS BRAKE FAILURE APPEARS TO BE VERY SIMILAR TO THE BRAKE ISSUES EXPERIENCE BY WORKHORSE W SERIES CHASSIS'S THAT ARE INVOLVED IN A BRAKE RECALL CAMPAIGN. PART FAILURE IS REAR BRAKE CALIPERS. I HAVE ALSO NOTICED MULTIPLE INTERNET COMPLAINTS REGARDING THE WORKHORSE CHASSIS AUTO PARK BRAKE AS BEING A CONSTANT PROBLEM. MY MOTOR HOME HAS HAD MULTIPLE AUTO PARKING BRAKE FAILURES IN EACH YEAR FOR THE PAST SEVERAL YEARS. THE VEHICLE MILEAGE IS AN ESTIMATE SINCE IT IS STILL IN THE SHOP BEING REPAIRED AGAIN. *JS

NHTSA ID
10457050
Incident
Mar 15, 2012
Mileage
15,150 mi
Other / unspecified
Filed Sep 15, 2009

I HAVE A SAMSUNG MICRO-WAVE MODEL MR6698WB THAT IS IN A FLEETWOOD CAMPER. THE SERVICE CENTER STATED THAT THERE IS A RECALL ON THIS UNIT. NHTSA CAMPAIGN # 03E044000. SAMSUNG WILL NOT HONOR THE RECALL TO REPLACE OR FIX THIS UNIT. IT STARTED TO RUN ON ITS OWN SETTING THE SMOKE ALARMS OFF, LETTING US KNOW SOMETHING WAS WRONG. *TR

NHTSA ID
10284030
Incident
Aug 15, 2009

Compare model years

Complaint and recall counts across every year of this model

Fleetwood Terra by model year
YearComplaintsRecallsInvestigationsIssue Index
2016110—
2015010—
2014220—
2013210—
2012110—
2011130—
2010020—
2009010—
2008020—
2007330—
2006040—
2005320—
2004251—
2003041—
2002Viewing221—
2001220—
2000020—
1999010—
1998010—
1997010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.