RoadVitals

2012 Fleetwood Terra

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Aug 14, 2013
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Nov 6, 2012
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2012 Fleetwood Terra, most frequently naming the body & structure category. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
12V535000

STRUCTURE

Nov 6, 2012
842 units potentially affected
The defect: Fleetwood RV is recalling certain model year 2010 and 2011 Encounter vehicles manufactured from November 19, 2009, through May 13, 2010; 2011-2013 Storm vehicles manufactured from May 21, 2010, through September 18, 2012; and 2012 Terra vehicles manufactured from April 26, 2011, through March 13, 2012. The entry step to the motorhome lacks sufficient support and may become damaged by repeated use.
The risk: The step may collapse during use potentially causing personal injury.
The remedy: Fleetwood RV will notify owners, and dealers will inspect and, as necessary, reinforce the step structural support. The safety recall began during December 2012. Owners may contact Fleetwood RV Owner Relations at 1-800-509-3418.
FLEETWOOD RV, INC.Manufacturer number 121025FRVView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Aug 14, 2013

2012 FLEETWOOD TERRA. CONSUMER WRITES IN REGARDS TO VEHICLE STEERING ISSUES. *SMD THE CONSUMER STATED IT WAS IMPOSSIBLE TO CONTROL THE RV, WHILE DRIVING DURING MILD WIND CONDITIONS. THE CONSUMER BELIEVED THE RV WAS UNSTABLE, AND IT WAS NOT NORMAL. ON THREE SEPARATE OCCASIONS, WHILE OTHER RV'S WERE PASSING THE CONSUMER, HE HAD TO REDUCE HIS SPEED TO 40 MPH OR LESS AND STILL HAD DIFFICULTY KEEPING THE RV IN THE LANE. THE CONSUMER WAS CONCERNED THAT THE SIDE-TO-SIDE MOTION WILL CAUSE AN ABRUPT LANE CHANGE, THEREBY CAUSING AN ACCIDENT. THE CONSUMER SPOKE TO THE RV DEALER, AND THEY INDICATED THE RV NEEDED AN ADDITIONAL STABILIZER AND STEERING STABILIZER AT A COST OF $2,500.00

NHTSA ID
10533568
Incident
Aug 1, 2013

Compare model years

Complaint and recall counts across every year of this model

Fleetwood Terra by model year
YearComplaintsRecallsInvestigationsIssue Index
2016110—
2015010—
2014220—
2013210—
2012Viewing110—
2011130—
2010020—
2009010—
2008020—
2007330—
2006040—
2005320—
2004251—
2003041—
2002221—
2001220—
2000020—
1999010—
1998010—
1997010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.