RoadVitals

2014 Fleetwood Terra

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jul 20, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Nov 20, 2013
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2014 Fleetwood Terra, most frequently naming the body & structure category. 2 safety recalls have been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure2100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
13V580000

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

Nov 20, 2013
774 units potentially affected
The defect: Fleetwood RV, Inc. (Fleetwood) is recalling certain model year 2014 model American Eagle, American Heritage, American Revolution, American Tradition, Bounder, Bounder Classic, Discovery, Excursion, Expedition, Providence, South Wind, Storm, Terra, Terra SE, Jamboree Searcher, Jamboree Sport, Tioga Montara, and Tioga Ranger recreational vehicles equipped with IMMI-brand L9 seat belt assemblies. When the button is pressed to release the seat belt, the latch plate can become partially engaged with the buckle, making the seat belt difficult to unlatch. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 209, "Seat Belt Assemblies."
The risk: If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.
The remedy: Fleetwood will notify owners and dealers will inspect and replace the seat belt buckle, as necessary, free of charge. The recall began on January 17, 2014. Owners may contact Fleetwood at 1-800-322-8216. Fleetwood's recall number 131112FRV.
Fleetwood RV, Inc.Manufacturer number 131112FRVView on NHTSA.gov
13V189000

EQUIPMENT

May 10, 2013
196 units potentially affected
The defect: Fleetwood RV, Inc. is recalling certain model year 2013 Jamboree Sport Diesel, Providence, Tioga DSL and Tioga Ranger DSL; 2014 Excursion, Expedition, Jamboree Sport, Montara Commercial, Searcher Commercial, Southwind, Storm, Terra, and Tioga Ranger; and 2013-2014 Bounder, Bounder Classic, and Discovery recreational vehicles. The vehicles are equipped with Weatherpro and 9100 series power awnings. Due to a design change in the power awning motor assembly, the motor assembly screws may unknowingly shear.
The risk: If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
The remedy: Fleetwood RV will notify owners and Dometic staff will replace the affected motors with motors of a different design. The recall began during June 2013. Owners may contact Fleetwood RV Owner Relations at 1-800-509-3418 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.
Fleetwood RV, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Jul 20, 2017

TL* THE CONTACT OWNS A 2014 FLEETWOOD TERRA. WHILE DRIVING 50 MPH, THE WALLS CRACKED AND DETACHED FROM THE CHASSIS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 23,383.

NHTSA ID
11006642
Incident
Apr 1, 2017
Mileage
23,383 mi
Body & structure
Filed Mar 16, 2014

MY BOYFRIEND AND I PURCHASED OUR NEW RV IN MAY 2013. WE TOOK IT FOR OUR FIRST OUTING IN JUNE 2013. AS MY BOYFRIEND TURNED A RIGHT CORNER AT ABOUT 5 TO 7 MPH, THE SLIDE OUT COUNTER EXTENSION ROLLED OUT AND SMASHED INTO THE DINETTE SET, DIRECTLY ACROSS. THE SLIDE OUT COUNTER IS SECURED BY A SINGLE, SLIDING LATCH. WHEN THE COUNTER IS FULLY LOADED WITH UTENSILS AND OTHER ITEMS, IT EASILY WEIGHS 70+ POUNDS. WE IMMEDIATELY REPORTED THE PROBLEM TO THE DEALERSHIP WHO REPLACED THE LATCH WITH A NEW ONE. ON OUR SECOND OUTING, THE EXACT SAME PROBLEM OCCURRED. THIS TIME THE DEALERSHIP "ADJUSTED" THE LATCH. DURING OUR THIRD DRIVE, THE LATCH WOULD SLIDE OPEN DURING LANE CHANGES. WHEN WE TOOK IT BACK, WE EMPHASIZED THE FLIMSY LATCH COULD NOT SECURE THE HEAVY WEIGHT OF THE COUNTER. IF SOMEONE (PARTICULARLY MY YOUNG GRANDSON) HAD BEEN SEATED AT THE DINETTE, ANY OF THE SEVERAL IMPACTS WOULD HAVE CAUSED GREAT BODILY INJURY OR DEATH. THE DEALERSHIP TOLD US THAT THE MANUFACTURER, FLEETWOOD, INC, SAID THERE WAS NOTHING FURTHER THEY WOULD DO TO ADDRESS OUR CONCERN. THERE HAVE BEEN NUMEROUS OTHER DEFECTS WITH THIS PARTICULAR VEHICLE. WE HAVE RETAINED AN ATTORNEY AND ARE ATTEMPTING TO SETTLE FOR A DIFFERENT MODEL. HOWEVER, FLEETWOOD REFUSES TO ACKNOWLEDGE ANY SAFETY ISSUES WITH THE ROLL OUT COUNTER ON THE TS-31 MODEL; STATING THEY ARE NOT GOING TO "LEMON LAW" THE RV. WHEN WE REPORTED THE PROBLEM TO THE DEALERSHIP, ONE OF THEIR REPRESENTATIVES TOLD US HE WOULD LET HIS MANAGEMENT KNOW ABOUT THE SAFETY CONCERN AND THEY WOULD RETURN IT TO THE FLEETWOOD FACTORY, INSTEAD OF DOING A BUY BACK IF FLEETWOOD OFFERED ONE. OUR MAIN GOAL IS TO HAVE THE NHTSA CONDUCT A SAFETY REVIEW OF THIS ROLL OUT COUNTER FEATURE. FROM OUR OWN PERSONAL EXPERIENCE, WHEN THE ROLL OUT IS LOADED WITH UTENSILS, IT CANNOT STAY SECURED WITH JUST A FLIMSY LATCH. PLEASE INVESTIGATE BEFORE SOMEONE GETS HURT. *TR

NHTSA ID
10572708
Incident
Jun 14, 2013
Mileage
2,300 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PUB-130702-FRV

ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:WIRING; EQUIPMENT:ELECTRICAL

FLEETWOOD: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION PROVIDED REGARDING THE NON-FUNCTION OF THE DIMMER MODULE, RESULTING IN LOSS OF BEDROOM AND LIVING ROOM CEILING LIGHT SWITCH AND NEED TO BE REPLACED. MODELS 2014 AMERICAN HERITAGE, AMERICAN EAGLE, AMERICAN TRADITION. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Fleetwood Terra by model year
YearComplaintsRecallsInvestigationsIssue Index
2016110—
2015010—
2014Viewing220—
2013210—
2012110—
2011130—
2010020—
2009010—
2008020—
2007330—
2006040—
2005320—
2004251—
2003041—
2002221—
2001220—
2000020—
1999010—
1998010—
1997010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.