RoadVitals

2011 Fleetwood Terra

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Feb 10, 2011
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest May 24, 2011
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2011 Fleetwood Terra, most frequently naming the visibility category. 3 safety recalls have been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Visibility1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ELECTRICAL SYSTEM:WIRING

May 24, 2011
703 units potentially affected
The defect: FLEETWOOD RV IS RECALLING CERTAIN MODEL YEAR 2011 BOUNDER CLASSIC, STORM AND TERRA CLASS A MOTOR HOMES BUILT ON FORD CHASSIS AND MANUFACTURED FROM MAY 21, 2010, THROUGH FEBRUARY 11, 2011. CERTAIN MODEL YEAR 2011 BOUNDER AND SOUTHWIND CLASS A MOTOR HOMES BUILT ON FORD CHASSIS AND MANUFACTURED FROM MAY 24, 2010 THROUGH MAY 18, 2011; AND CERTAIN MODEL YEAR 2012 BOUNDER AND SOUTHWIND CLASS A MOTOR HOMES BUILT ON FORD CHASSIS AND MANUFACTURED FROM MAY 16, 2011 THROUGH JUNE 15, 2011. A WIRE HARNESS THAT IS ROUTED UNDER THE MOTOR HOME, NEAR THE CHASSIS RAIL, CAN CONTACT A HEAT SHIELD LOCATED NEXT TO THE PASSENGER SIDE ENGINE EXHAUST MANIFOLD. THE CLOSE PROXIMITY CAN CAUSE THE HARNESS TO MELT OR BE OTHERWISE DAMAGED.
The risk: A DAMAGED WIRE HARNESS CAN RESULT IN AN ELECTRICAL SHORT, RESULT IN INTERMITTENT OPERATION OF ELECTRICAL SYSTEMS VEHICLE "SHUT DOWN", AND/OR LEAD TO A FIRE, AND MAY RESULT IN LOSS OF VEHICLE CONTROL, INJURY, OR DEATH.
The remedy: DEALERS WILL INSPECT AND REROUTE THE WIRE HARNESS AWAY FROM THE HEAT SHIELD. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JUNE 2011. OWNERS MAY CONTACT FLEETWOOD OWNER RELATIONS AT 1-800-509-3418.
FLEETWOOD RV, INC.Manufacturer number 110520FRVView on NHTSA.gov

EXTERIOR LIGHTING:HEADLIGHTS

Nov 10, 2010
84 units potentially affected
The defect: FLEETWOOD RV IS RECALLING CERTAIN MODEL YEAR 2011 TERRA CLASS A MOTOR HOMES MANUFACTURED FROM JUNE 6, 2010, THROUGH OCTOBER 4, 2010, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE HIGH-BEAM AND LOW-BEAM HEADLIGHTS ARE NOT IN THE CORRECT POSITIONS AS SPECIFIED BY FMVSS 108.
The risk: INCORRECT POSITIONING OF THE HIGH AND LOW-BEAMS ON HEADLIGHTS COULD RESULT IN GLARE TO ONCOMING DRIVERS AND/OR REDUCED VISIBILITY OF THE MOTOR HOME INCREASING THE RISK OF A CRASH WITH THE MOTOR HOME.
The remedy: DEALERS WILL REMOVE THE EXISTING HIGH-BEAM AND LOW-BEAM HEADLIGHTS AND REPLACE THEM WITH DIFFERENT LOW-BEAM AND HIGH-BEAM HEADLIGHTS IN ORDER TO COMPLY WITH THE APPLICABLE STANDARDS OF FMVSS108. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2010. OWNERS MAY CONTACT FLEETWOOD AT 800-509-3418.
FLEETWOOD RV, INC.Manufacturer number 101105FRVView on NHTSA.gov

EQUIPMENT

Oct 29, 2010
83 units potentially affected
The defect: FLEETWOOD IS RECALLING CERTAIN CLASS-A AND CLASS-C MOTOR HOMES EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACTURE MAY CAUSE PROPANE GAS TO LEAK FROM THE LINE.
The risk: A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.
The remedy: FLEETWOOD IS WORKING WITH ATWOOD AND WILL REPLACE OR REPAIR THE STOVES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2010. OWNERS MAY CONTACT ATWOOD AT 1-574-266-4749.
FLEETWOOD RV, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Visibility
Filed Feb 10, 2011

TL*THE CONTACT OWNS A 2011 FLEETWOOD TERRA MOTOR HOME. WHILE DRIVING 60 MPH IN RAINY WEATHER CONDITIONS HE TURNED THE WINDSHIELD WIPERS ON AND THE TOP OF THE BLADE BLOCKED HIS VISION AS THEY MOVED BACK AND FORTH. THE CONTACT STATED THAT HE COULD NOT ADJUST THE SEAT; THEREFORE, HE HAD TO LOWER HIS HEAD IN ORDER TO SEE THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE FAILURE. THE DEALER ADVISED HIM THAT THERE WAS NOTHING THEY COULD DO BECAUSE THEY WERE DESIGNED THAT WAY. HE CALLED THE MANUFACTURER AND WAS ADVISED THAT THE WINDSHIELD WIPERS DID MEET THE FEDERAL REQUIREMENTS. THE FAILURE MILEAGE WAS 900 AND THE CURRENT MILEAGE WAS 3,937.

NHTSA ID
10381413
Incident
Oct 6, 2010
Mileage
900 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PUB-10199FRV

ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

FLEETWOOD RV: POSSIBLE OIL LEAK DUE OIL FILL HOSE CONTACTING SHARP/ROUGH EDGE OF FLOOR. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Fleetwood Terra by model year
YearComplaintsRecallsInvestigationsIssue Index
2016110
2015010
2014220
2013210
2012110
2011Viewing130
2010020
2009010
2008020
2007330
2006040
2005320
2004251
2003041
2002221
2001220
2000020
1999010
1998010
1997010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.