2019 Ford Ecosport Owner Complaints

2019 Ford EcoSport 1.0L, VIN [XXX], 23,338 miles. Ford Safety Recall 23S64/NHTSA 23V-905 was performed by Rod Baker Ford in September 2025. Repair order XXX was opened XXX and the recall work was completed/invoiced XXX at approximately 22,812 miles. The repair included replacement of the timing belt, oil-pump drive belt and oil-pump drive-belt tensioner. The Ford repair order documents the 23S64 completion and the replacement parts. On XXX, at approximately 23,338 miles, the engine suffered a catastrophic failure in traffic. This was only approximately 526 miles after the 23S64 repair. Initial diagnosis found no compression. Hawk Ford subsequently diagnosed failure/collapse of timing-belt tensioner CM5Z-6K254-A. Ford's 23S64 repair procedure required replacement of the timing belt but reused the existing timing-belt tensioner. That tensioner had to be compressed/locked and reused during installation of the new timing belt. Less than one year and only approximately 526 miles later, that tensioner collapsed and the engine suffered catastrophic damage. Ford has declined to participate in the engine repair/replacement. Ford Customer Care case XXX. I am reporting this because a timing-system component that Ford's recall procedure required technicians to reuse failed shortly after the recall repair and at extremely low vehicle mileage. I am concerned this may represent a safety issue or an inadequacy in the 23S64 repair procedure as the recall work which was designed to prevent such an incident did not prevent such an incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11765187

Incident

Sep 14, 2026

Engine shut off while driving a vibration sounded prior to shut off so I turned off a/c then restarted engine again

NHTSA ID

11761789

Incident

Sep 2, 2026

My 2019 Ford EcoSport suffered sudden low oil pressure and catastrophic engine failure 10 months after receiving service under Safety Recall 23S64. NHTSA Campaign 23V905. The Authorized dealership is refusing to inspect the vehicle or honor Ford's engine replacement remedy, claiming the recall is closed and too much time has passed. This leaves me with an un-remedied safety hazard.

NHTSA ID

11761519

Incident

Aug 28, 2026

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact called another dealer, Shottenkirk Ford Jasper (868 GA-515, Jasper, GA 30143); and the contact was informed that the vehicle had to experience the failure before the recall repair would be performed. The manufacturer was contacted by email, but was unable to assist with having the vehicle serviced. The contact had not experienced a failure.

NHTSA ID

11759201

Incident

Aug 24, 2026

The contact owns a 2019 Ford EcoSport. The contact stated that while stopped at a red light, the vehicle stalled and failed to restart. The vehicle was towed to a dealer where it was diagnosed and determined that the starter needed to be replaced. The vehicle was repaired. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the catalytic converter, a cracked flex pipe, exhaust clamps, turbo connection, and a vacuum pump assembly needed to be replaced. The vehicle was repaired. The contact was then informed of an unknown recall. The contact stated that on another occasion while driving, the check engine warning light illuminated, and the following day while driving the vehicle, the check engine warning light was flashing, and the low oil pressure message was displayed. The vehicle was towed to a dealer where it was determined that the engine long block and the turbo needed to be replaced, and coolant needed to be added to the coolant reservoir. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was repaired, but after a while, the A/C became inoperable. The vehicle was taken to an independent mechanic, and it was determined that the A/C was unplugged, the wires were stuck in the clutch pulley, the amp micro fuse, the wiring, and amp fuse needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 37,028.

NHTSA ID

11759174

Incident

Mar 12, 2024

Mileage

37,028 mi

A young teenage driver faced a terrifying highway emergency when her vehicle suffered an abrupt, dangerous loss of motive power at 70+ MPH on the interstate due to sudden turbocharger failure. Moving at high speeds in heavy traffic, the sudden drop in acceleration left the driver vulnerable to rear-end collisions from oncoming semi-trucks. The vehicle was driven into the shop with a failed turbocharger and a completely contaminated oil ecosystem. The engine block has not seized yet, but all components are highly contaminated. The affected components are preserved and available for federal inspection. The root cause is a completely choked oil pump pick up tube screen. After a week-long standoff where the consumer had to escalate the case to Ford Corporate to force the dealership to drop the oil pan, teardown photos revealed the intake mesh was blanketed and impacted by a thick, suffocating mat of degraded wet belt fibers. This debris choked off oil pressure, proving the dealer fraudulently certified Safety Recall 23S64 as complete while leaving the lethal hazard trapped inside. In addition to this extreme debris, internal Ford OASIS logs admit the technician snapped a tensioner bolt during the recall. They drilled it out but failed to clean the engine, trapping sharp metallic shards that circulated into the oil system, destroying the turbocharger seals and scorching the gaskets. The dealer was given urgent warnings on April 7, 2026, when the driver reported interstate stalling ("limp mode at 70+ mph") and an AutoZone turbo pressure code. The dealer treated this severe safety risk as a low-priority task, failed to check the oil pressure, and released the car. After the forced pan drop in July, Ford Corporate denied coverage for a new long block and turbocharger, instructing the consumer to pay over $8,000 out of pocket for repairs caused entirely by their own botched recall.

NHTSA ID

11755154

Incident

Jul 6, 2026

For a month, every time I put gas in my car whether I filled up or just put half a tank my car will not start for 10-15 minutes. I took it to the ford place and my extended warranty wouldn't cover it. It seems like an evap valve would be covered. I have only had my car 11 months. This is going to cost over $1,000 to fix. It seems like ford should be responsible for the repairs.

NHTSA ID

11754921

Incident

Jul 8, 2026

No issues with vehicle until failure, properly maintained, regular oil changes. While driving the vehicle the engine lost power and check engine light came on. The vehicle RPM's increased but had no power. Was able to drive the vehicle home but was at inconstant speeds / RPMS could not get above 40 MPH. Low oil light came on while driving home as well. Made appointment at Ford local dealership, they verbally told me the engine blew and there was no oil in vehicle and metal in oil pan. The vehicle never missed a oil change. As a result I had to replace the engine with a used one the dealership had. Total engine failure at 98956 miles. This appears to be a recall on the 1.0 engine for same issue. My wife and kids were in car when it failed, in traffic.

NHTSA ID

11754811

Incident

Oct 5, 2024

The contact owns a 2019 Ford EcoSport. The contact stated that while driving approximately 60 MPH, the vehicle decelerated, and the RPM was lowered. After parking and restarting the vehicle, the vehicle failed to accelerate above 20 MPH with the wrench icon displayed. The vehicle was slowly driven to the residence. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The contact stated that the vehicle was previously serviced under NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 44,212.

NHTSA ID

11744125

Incident

Jun 7, 2026

Mileage

44,212 mi

The latch on the back often sets off an error saying the rear hatch is ajar.

NHTSA ID

11741678

Incident

May 21, 2026

I brought my Ford EcoSport into the Baxter. Ford, in Papillion, Nebraska, because it was malfunctioning, the oil pressure got real low and my car was not accelerating like it should Also I advise them that there is an open recall on the vehicle. As well and I that the recall and the engine malfunction are related. They told me that it wasn't, and I'm sure it was. Then, they advised me that after speaking with Ford. Ford agreed to pay $3000 for a new engine, while I was responsible for the remaining $4000, I asked if I can have an email showing the communication with Ford, I was advised that they don't have access to that. They're unable to forward me an email, which is a red flag i would like to get a second opinion on the diagnosis of my engine in the fort. Ecosport. I don't understand why they would not be able to forward me an email of the communication between them and Ford. When asked the service manager about that, he advised that he does not have access to it. Which is a red flag? Is there anything you guys can do?Please let me know.Thank you have a good day

NHTSA ID

11739533

Incident

May 22, 2026

My car has been in and out of the shop since 2024 due to the power train system. As this is an active recall case my car was repaired 5 times. Recently, with the recall part replaced in January 2026, I got my car back and in May 2026 while driving, my car once again loss power. Going from 50 to coasting. After many guarantees that the problem is fixed, I continue to have the same dangerous problems.

NHTSA ID

11737848

Incident

May 2, 2026

Summary ON YOUR VEHICLE, THE ENGINE OIL PUMP DRIVE BELT TENSIONER ARM MAY FRACTURE OR SEPARATE FROM THE TENSIONER BACKING PLATE, AND OR THE OIL PUMP DRIVE BELT MATERIAL MAY DEGRADE AND LOSE TEETH, RESULTING IN A LOSS OF ENGINE OIL PRESSURE. Safety Risk A LOSS OF ENGINE OIL PRESSURE CAN RESULT IN ENGINE DAMAGE AND OR SEIZURE, WHICH CAN RESULT IN A LOSS OF MOTIVE POWER AND A LOSS OF THE MECHANICAL VACUUM PUMP REQUIRED TO PROVIDE POWER BRAKING ASSIST, INCREASING THE RISK OF A CRASH. I am filing a safety complaint regarding my 2019 Ford EcoSport SE involving the engine oil pump drive belt tensioner recall issue. My vehicle continues experiencing the same dangerous mechanical problems even after multiple repair attempts at authorized Ford dealership locations. The recall states that the engine oil pump drive belt tensioner arm may fracture or separate, and the oil pump drive belt may degrade and lose teeth, resulting in a loss of engine oil pressure. This creates a serious safety risk involving possible engine damage, engine seizure, loss of motive power, and loss of power braking assist. Despite bringing the vehicle to Ford dealerships on multiple occasions for repairs related to this issue, the problem has not been resolved. I continue experiencing the same exact engine and oil pressure related concerns. I am concerned for my safety and the safety of others because the vehicle may lose power while driving. I believe the recall remedy has been ineffective in properly resolving the defect. This issue has caused significant financial hardship, repeated repair visits, towing expenses, and ongoing fear regarding the safety and reliability of this vehicle.

NHTSA ID

11736464

Incident

Dec 1, 2025

So my car is about to be out of warranty and I have called and made two appointments to get my recall taken care of as it is a safety risk for me and my kids. They canceled the first one with no communication and the second appointment they called and said they can’t get the part in so I have to call them in 2 weeks to check. After two weeks I believed my car will be over the 60k mark putting me out of warranty and voiding them to fix any issues that occurred because of this recall.

NHTSA ID

11734313

Incident

Apr 14, 2026

This is now going to be the FOURTH time we are going to have to put a NEW engine in the same exact car. We just replaced the engine barely a year and a half ago.

NHTSA ID

11734073

Incident

Feb 23, 2026

My 2019 Ford EcoSport 1.0L EcoBoost engine began making loud noise consistent with oil pressure failure. I brought the vehicle to an authorized Ford dealership. The dealership performed a teardown and confirmed the oil pump belt tensioner had failed — the exact defect described in Safety Recall 23S64. The dealer replaced the oil pump belt, tensioner, and oil pump under Recall 23S64. However, the dealer then stated that the resulting engine damage — severe scoring of connecting rod bearings and crankshaft journals caused by oil starvation — is “not related to the recall” and refused to replace the engine under Recall 23S64. Ford’s own recall documentation states: if engine failure is related to a broken oil pump belt or tensioner, a long block engine replacement is authorized as an interim repair at no charge. The updated Service Action also states the oil pump belt and tensioner no longer need to be replaced before long block installation. The causal chain is direct: tensioner failed (recall defect) → oil pressure lost → engine destroyed. The dealer’s refusal to replace the engine appears to violate Ford’s own Recall 23S64 service procedure. The vehicle has been inoperable for weeks. I continue making monthly loan and insurance payments on a vehicle I cannot drive. My extended warranty claim was also denied because the warranty company requires written confirmation from Ford that the engine damage is not recall-related — a document the dealer says they cannot provide. I am requesting NHTSA to investigate whether Ford dealers are systematically denying recall-related engine replacements under 23S64 that they are obligated to perform per Ford’s own recall service procedures. Additionally, prior to the complete engine failure, the vehicle stalled unexpectedly while stopped at a red light in active traffic without any warning. The engine shut off suddenly, consistent with sudden loss of oil pressure caused by the recall defect. This created a dangerous safety situation

NHTSA ID

11733795

Incident

Apr 3, 2026

Engine and Transmission failed at 46,000 miles even though under a extended warranty Ford short changed us to where we had to pay $7200.00 to get the car fixed. This car is the worst for failures of the powertrain. Never will buy another Ford ever.

NHTSA ID

11732785

Incident

Apr 21, 2026

I don't know who could help resolve the issue we have. Our 2019 Ford Eco-sport had several recalls. The last recall Holman/Ford kept our car for 9 months but kind enough to lend us a car to use while they waited for a part. We had to cancel our vacation trip to Turner Maine to see our daughter's family because we were not permitted to drive the loaner out of state! Later they decided that they had to give us a new engine and gave us the car back in November of 2024. After receiving our car back we noticed a gas smell each time we put the heater on. It was strong to the point of opening our windows for ventilation. My husband called several times leaving a message and no one called back. We left more messages saying why is the check engine light on all the time when it is a brand new engine? Finally they informed us that we need to pay for a diagnostic test that was well over $100 and we brought it to their attention that it has not been right since we got the car back so why should we have to pay for a dianostic test? We went to pepboys to get the diagnostic test that was cheaper and they informed us that Ford should have removed and replaced the canister purge solenoid when putting in a new engine. Without doing that, it could ruin the engine again as well as the canister purge solenoid. We did research to learn they should have replaced the canister purge solenoid as well. My husband called and left several messages and no one would return his call. Once again he called them today and a "Jim" called back from Holman Ford, Maple Shade [XXX] saying that the recall was on a new engine and they did not have to replace the canister purge solenoid. He told my husband it would be cheaper to go to PepBoys to replace the canister purge solenoid. Is this true that they did not have to replace the canister solenoid? We had several recalls on our 2019 Eco Sport. Isn't it considered under a lemon law? How do we get them to fix it properly with no charge? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMA

NHTSA ID

11731515

Incident

Nov 12, 2024

The contact owns a 2019 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the check engine warning light and low oil warning light were unexpectedly illuminated. The vehicle was taken to the dealer several times and was eventually diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The contact stated that after the repair, while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light and low oil warning light illuminated. The vehicle was restarted; however, it was later towed to another dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 119,000.

NHTSA ID

11729708

Incident

Apr 7, 2026

Mileage

119,000 mi

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. Recently, the contact stated there was an abnormal, tapping sound coming from the engine. There was no warning light illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The vehicle was not repaired. The failure mileage was approximately 32,000.

NHTSA ID

11729704

Incident

Feb 1, 2026

Mileage

32,000 mi

I purchased a 2019 Ford EcoSport from CarMax on April 12, 2022. At the time of sale, CarMax provided documentation stating that there were no unrepaired safety recalls on the vehicle. I relied on this representation in making my purchase decision. I later discovered that the vehicle is subject to a serious manufacturer recall involving the engine oil pump, which can fail and cause loss of oil pressure, engine damage, and safety risks while driving. CarMax misrepresented the recall status of the vehicle at the time of sale. This is a material safety issue that should have been disclosed. I am still dealing with ongoing issues related to this defect and have not received proper assistance or resolution from CarMax despite multiple attempts to contact them.

NHTSA ID

11729668

Incident

Nov 24, 2025

[XXX] [XXX] [XXX] March 24, 2026 ` NHTSA Safety Complaint Summary My 2019 Ford (VIN: [XXX] ) has an unresolved safety recall issued in January 2024. Two repair attempts were made: - May 2025: Vehicle kept 41 days; recall repair not completed - January 18, 2026: Second attempt; recall repair still not completed The defect remains unresolved. I am the caregiver of a special‑needs son, and the extended loss of transportation has caused hardship. I am requesting review and documentation of these failed recall attempts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11726793

Incident

Jan 1, 2024

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The contact stated that after exiting the freeway, the low oil pressure warning light illuminated, the vehicle vibrated, and the check engine warning light illuminated. The contact attempted to pull into a gas station but instead pulled over to the side of the road and turned off the vehicle. The contact exited the vehicle and checked the oil level, and the oil level was at the proper level. After waiting for approximately 30 minutes, the vehicle was restarted. The contact attempted to drive, and the engine seized. The vehicle was hauled by a friend to the residence. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The vehicle remained at the residence and had not been driven since the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

NHTSA ID

11726762

Incident

Mar 19, 2026

Mileage

60,000 mi

The contact owns a 2019 Ford EcoSport. The contact stated that while driving approximately 60-65 MPH, the vehicle jerked, lost automotive power, or stalled on several occasions. The check engine warning light was illuminated. The contact was able to pull over to the side of the road. The vehicle was restarted after approximately 5 minutes. The vehicle was taken to the dealer, where an unknown interim repair of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) was performed twice; however, the failure persisted. The vehicle was taken back to the dealer, where the contact was informed that failure might be unrelated to the recall, and that further diagnostic tests were needed. The vehicle was not diagnosed or repaired. The failure mileage was approximately 60,682.

NHTSA ID

11725227

Incident

Nov 27, 2023

Mileage

60,682 mi

The contact owns a 2019 Ford Escape. The vehicle was initially taken to the local dealer for NHTSA Campaign Number: 26V011000 (Equipment). The vehicle was taken back to the dealer, where it was diagnosed and determined that the engine needed to be replaced. The contact stated that the engine had overheated. A diagnostic scanner was used to determine that the head overheat protection was active and there was no coolant in the coolant reservoir. The hose was not connected to the heater cooler. The donut gasket was not attached to the exhaust. There were no warning lights illuminated. The contact stated that the O-ring had failed to snap in place. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 80,000.

NHTSA ID

11723324

Incident

Mar 10, 2026

Mileage

80,000 mi