RoadVitals

2019 Ford Ecosport Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
454
+3 complaints in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
9
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
52
Reports on file since May 24, 2019

What this page shows

Our database holds 454 NHTSA owner-reported complaints for the 2019 Ford Ecosport. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 454 · page 1 of 19

EngineFuel system
Filed Aug 5, 2026

A young teenage driver faced a terrifying highway emergency when her vehicle suffered an abrupt, dangerous loss of motive power at 70+ MPH on the interstate due to sudden turbocharger failure. Moving at high speeds in heavy traffic, the sudden drop in acceleration left the driver vulnerable to rear-end collisions from oncoming semi-trucks. The vehicle was driven into the shop with a failed turbocharger and a completely contaminated oil ecosystem. The engine block has not seized yet, but all components are highly contaminated. The affected components are preserved and available for federal inspection. The root cause is a completely choked oil pump pick up tube screen. After a week-long standoff where the consumer had to escalate the case to Ford Corporate to force the dealership to drop the oil pan, teardown photos revealed the intake mesh was blanketed and impacted by a thick, suffocating mat of degraded wet belt fibers. This debris choked off oil pressure, proving the dealer fraudulently certified Safety Recall 23S64 as complete while leaving the lethal hazard trapped inside. In addition to this extreme debris, internal Ford OASIS logs admit the technician snapped a tensioner bolt during the recall. They drilled it out but failed to clean the engine, trapping sharp metallic shards that circulated into the oil system, destroying the turbocharger seals and scorching the gaskets. The dealer was given urgent warnings on April 7, 2026, when the driver reported interstate stalling ("limp mode at 70+ mph") and an AutoZone turbo pressure code. The dealer treated this severe safety risk as a low-priority task, failed to check the oil pressure, and released the car. After the forced pan drop in July, Ford Corporate denied coverage for a new long block and turbocharger, instructing the consumer to pay over $8,000 out of pocket for repairs caused entirely by their own botched recall.

NHTSA ID
11755154
Incident
Jul 6, 2026
Fuel system
Filed Aug 5, 2026

For a month, every time I put gas in my car whether I filled up or just put half a tank my car will not start for 10-15 minutes. I took it to the ford place and my extended warranty wouldn't cover it. It seems like an evap valve would be covered. I have only had my car 11 months. This is going to cost over $1,000 to fix. It seems like ford should be responsible for the repairs.

NHTSA ID
11754921
Incident
Jul 8, 2026
Engine
Filed Aug 4, 2026

No issues with vehicle until failure, properly maintained, regular oil changes. While driving the vehicle the engine lost power and check engine light came on. The vehicle RPM's increased but had no power. Was able to drive the vehicle home but was at inconstant speeds / RPMS could not get above 40 MPH. Low oil light came on while driving home as well. Made appointment at Ford local dealership, they verbally told me the engine blew and there was no oil in vehicle and metal in oil pan. The vehicle never missed a oil change. As a result I had to replace the engine with a used one the dealership had. Total engine failure at 98956 miles. This appears to be a recall on the 1.0 engine for same issue. My wife and kids were in car when it failed, in traffic.

NHTSA ID
11754811
Incident
Oct 5, 2024
Engine
Filed Jun 15, 2026

The contact owns a 2019 Ford EcoSport. The contact stated that while driving approximately 60 MPH, the vehicle decelerated, and the RPM was lowered. After parking and restarting the vehicle, the vehicle failed to accelerate above 20 MPH with the wrench icon displayed. The vehicle was slowly driven to the residence. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The contact stated that the vehicle was previously serviced under NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 44,212.

NHTSA ID
11744125
Incident
Jun 7, 2026
Mileage
44,212 mi
Filed Jun 2, 2026

The latch on the back often sets off an error saying the rear hatch is ajar.

NHTSA ID
11741678
Incident
May 21, 2026
Engine
Filed May 22, 2026

I brought my Ford EcoSport into the Baxter. Ford, in Papillion, Nebraska, because it was malfunctioning, the oil pressure got real low and my car was not accelerating like it should Also I advise them that there is an open recall on the vehicle. As well and I that the recall and the engine malfunction are related. They told me that it wasn't, and I'm sure it was. Then, they advised me that after speaking with Ford. Ford agreed to pay $3000 for a new engine, while I was responsible for the remaining $4000, I asked if I can have an email showing the communication with Ford, I was advised that they don't have access to that. They're unable to forward me an email, which is a red flag i would like to get a second opinion on the diagnosis of my engine in the fort. Ecosport. I don't understand why they would not be able to forward me an email of the communication between them and Ford. When asked the service manager about that, he advised that he does not have access to it. Which is a red flag? Is there anything you guys can do?Please let me know.Thank you have a good day

NHTSA ID
11739533
Incident
May 22, 2026
Fuel systemPowertrain (other)
Filed May 14, 2026

My car has been in and out of the shop since 2024 due to the power train system. As this is an active recall case my car was repaired 5 times. Recently, with the recall part replaced in January 2026, I got my car back and in May 2026 while driving, my car once again loss power. Going from 50 to coasting. After many guarantees that the problem is fixed, I continue to have the same dangerous problems.

NHTSA ID
11737848
Incident
May 2, 2026
EngineFuel systemPowertrain (other)
Filed Apr 28, 2026

So my car is about to be out of warranty and I have called and made two appointments to get my recall taken care of as it is a safety risk for me and my kids. They canceled the first one with no communication and the second appointment they called and said they can’t get the part in so I have to call them in 2 weeks to check. After two weeks I believed my car will be over the 60k mark putting me out of warranty and voiding them to fix any issues that occurred because of this recall.

NHTSA ID
11734313
Incident
Apr 14, 2026
EngineFuel systemPowertrain (other)
Filed Apr 27, 2026

This is now going to be the FOURTH time we are going to have to put a NEW engine in the same exact car. We just replaced the engine barely a year and a half ago.

NHTSA ID
11734073
Incident
Feb 23, 2026
BrakesEngine
Filed Apr 25, 2026

My 2019 Ford EcoSport 1.0L EcoBoost engine began making loud noise consistent with oil pressure failure. I brought the vehicle to an authorized Ford dealership. The dealership performed a teardown and confirmed the oil pump belt tensioner had failed — the exact defect described in Safety Recall 23S64. The dealer replaced the oil pump belt, tensioner, and oil pump under Recall 23S64. However, the dealer then stated that the resulting engine damage — severe scoring of connecting rod bearings and crankshaft journals caused by oil starvation — is “not related to the recall” and refused to replace the engine under Recall 23S64. Ford’s own recall documentation states: if engine failure is related to a broken oil pump belt or tensioner, a long block engine replacement is authorized as an interim repair at no charge. The updated Service Action also states the oil pump belt and tensioner no longer need to be replaced before long block installation. The causal chain is direct: tensioner failed (recall defect) → oil pressure lost → engine destroyed. The dealer’s refusal to replace the engine appears to violate Ford’s own Recall 23S64 service procedure. The vehicle has been inoperable for weeks. I continue making monthly loan and insurance payments on a vehicle I cannot drive. My extended warranty claim was also denied because the warranty company requires written confirmation from Ford that the engine damage is not recall-related — a document the dealer says they cannot provide. I am requesting NHTSA to investigate whether Ford dealers are systematically denying recall-related engine replacements under 23S64 that they are obligated to perform per Ford’s own recall service procedures. Additionally, prior to the complete engine failure, the vehicle stalled unexpectedly while stopped at a red light in active traffic without any warning. The engine shut off suddenly, consistent with sudden loss of oil pressure caused by the recall defect. This created a dangerous safety situation

NHTSA ID
11733795
Incident
Apr 3, 2026
EnginePowertrain (other)
Filed Apr 21, 2026

Engine and Transmission failed at 46,000 miles even though under a extended warranty Ford short changed us to where we had to pay $7200.00 to get the car fixed. This car is the worst for failures of the powertrain. Never will buy another Ford ever.

NHTSA ID
11732785
Incident
Apr 21, 2026
Engine
Filed Apr 16, 2026

I don't know who could help resolve the issue we have. Our 2019 Ford Eco-sport had several recalls. The last recall Holman/Ford kept our car for 9 months but kind enough to lend us a car to use while they waited for a part. We had to cancel our vacation trip to Turner Maine to see our daughter's family because we were not permitted to drive the loaner out of state! Later they decided that they had to give us a new engine and gave us the car back in November of 2024. After receiving our car back we noticed a gas smell each time we put the heater on. It was strong to the point of opening our windows for ventilation. My husband called several times leaving a message and no one called back. We left more messages saying why is the check engine light on all the time when it is a brand new engine? Finally they informed us that we need to pay for a diagnostic test that was well over $100 and we brought it to their attention that it has not been right since we got the car back so why should we have to pay for a dianostic test? We went to pepboys to get the diagnostic test that was cheaper and they informed us that Ford should have removed and replaced the canister purge solenoid when putting in a new engine. Without doing that, it could ruin the engine again as well as the canister purge solenoid. We did research to learn they should have replaced the canister purge solenoid as well. My husband called and left several messages and no one would return his call. Once again he called them today and a "Jim" called back from Holman Ford, Maple Shade [XXX] saying that the recall was on a new engine and they did not have to replace the canister purge solenoid. He told my husband it would be cheaper to go to PepBoys to replace the canister purge solenoid. Is this true that they did not have to replace the canister solenoid? We had several recalls on our 2019 Eco Sport. Isn't it considered under a lemon law? How do we get them to fix it properly with no charge? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMA

NHTSA ID
11731515
Incident
Nov 12, 2024
Engine
Filed Apr 7, 2026

The contact owns a 2019 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the check engine warning light and low oil warning light were unexpectedly illuminated. The vehicle was taken to the dealer several times and was eventually diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The contact stated that after the repair, while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light and low oil warning light illuminated. The vehicle was restarted; however, it was later towed to another dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 119,000.

NHTSA ID
11729708
Incident
Apr 7, 2026
Mileage
119,000 mi
Engine
Filed Apr 7, 2026

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. Recently, the contact stated there was an abnormal, tapping sound coming from the engine. There was no warning light illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The vehicle was not repaired. The failure mileage was approximately 32,000.

NHTSA ID
11729704
Incident
Feb 1, 2026
Mileage
32,000 mi
Engine
Filed Apr 7, 2026

I purchased a 2019 Ford EcoSport from CarMax on April 12, 2022. At the time of sale, CarMax provided documentation stating that there were no unrepaired safety recalls on the vehicle. I relied on this representation in making my purchase decision. I later discovered that the vehicle is subject to a serious manufacturer recall involving the engine oil pump, which can fail and cause loss of oil pressure, engine damage, and safety risks while driving. CarMax misrepresented the recall status of the vehicle at the time of sale. This is a material safety issue that should have been disclosed. I am still dealing with ongoing issues related to this defect and have not received proper assistance or resolution from CarMax despite multiple attempts to contact them.

NHTSA ID
11729668
Incident
Nov 24, 2025
EnginePowertrain (other)
Filed Mar 24, 2026

[XXX] [XXX] [XXX] March 24, 2026 ` NHTSA Safety Complaint Summary My 2019 Ford (VIN: [XXX] ) has an unresolved safety recall issued in January 2024. Two repair attempts were made: - May 2025: Vehicle kept 41 days; recall repair not completed - January 18, 2026: Second attempt; recall repair still not completed The defect remains unresolved. I am the caregiver of a special‑needs son, and the extended loss of transportation has caused hardship. I am requesting review and documentation of these failed recall attempts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11726793
Incident
Jan 1, 2024
Engine
Filed Mar 24, 2026

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The contact stated that after exiting the freeway, the low oil pressure warning light illuminated, the vehicle vibrated, and the check engine warning light illuminated. The contact attempted to pull into a gas station but instead pulled over to the side of the road and turned off the vehicle. The contact exited the vehicle and checked the oil level, and the oil level was at the proper level. After waiting for approximately 30 minutes, the vehicle was restarted. The contact attempted to drive, and the engine seized. The vehicle was hauled by a friend to the residence. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The vehicle remained at the residence and had not been driven since the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

NHTSA ID
11726762
Incident
Mar 19, 2026
Mileage
60,000 mi
Engine
Filed Mar 18, 2026

The contact owns a 2019 Ford EcoSport. The contact stated that while driving approximately 60-65 MPH, the vehicle jerked, lost automotive power, or stalled on several occasions. The check engine warning light was illuminated. The contact was able to pull over to the side of the road. The vehicle was restarted after approximately 5 minutes. The vehicle was taken to the dealer, where an unknown interim repair of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) was performed twice; however, the failure persisted. The vehicle was taken back to the dealer, where the contact was informed that failure might be unrelated to the recall, and that further diagnostic tests were needed. The vehicle was not diagnosed or repaired. The failure mileage was approximately 60,682.

NHTSA ID
11725227
Incident
Nov 27, 2023
Mileage
60,682 mi
ElectricalEngine
Filed Mar 10, 2026

The contact owns a 2019 Ford Escape. The vehicle was initially taken to the local dealer for NHTSA Campaign Number: 26V011000 (Equipment). The vehicle was taken back to the dealer, where it was diagnosed and determined that the engine needed to be replaced. The contact stated that the engine had overheated. A diagnostic scanner was used to determine that the head overheat protection was active and there was no coolant in the coolant reservoir. The hose was not connected to the heater cooler. The donut gasket was not attached to the exhaust. There were no warning lights illuminated. The contact stated that the O-ring had failed to snap in place. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 80,000.

NHTSA ID
11723324
Incident
Mar 10, 2026
Mileage
80,000 mi
BrakesEngineSteering
Filed Mar 4, 2026

I have had to put a new engine in my 2019 ford ecosport 3 times due to the open recall on the vehicle. It is currently at the ford dealership due to coolant leaking into the head gasket. The problems with the vehicle have been confirmed by the dealers. And no there were ZERO warnings or signs before the vehicle completely failed on us on the highway the first time. Then the same issue happened yet again and had to put my car in the shop again for another new engine due to the recall.

NHTSA ID
11722109
Incident
Mar 2, 2026
BrakesEngineFuel system
Filed Mar 2, 2026

The vehicle’s engine losses power while driving. Low oil pump pressure appears on the dashboard. The problem has been confirmed by a dealer. There were no warning lamps prior to the failure. The problems started February 2026.

NHTSA ID
11721481
Incident
Feb 16, 2026
Engine
Filed Feb 20, 2026

The contact owns a 2019 Ford EcoSport. The contact stated that while starting the vehicle, the low oil warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the oil pump had failed, which caused the engine failure. The contact was informed that the engine needed to be repaired. The vehicle was not repaired. The dealer informed the contact that the failure was related to a previous repair completed under NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); where the oil pump tensioner assembly had not been replaced, and only the oil drive pump belt had been replaced. The dealer contacted the manufacturer to request an engine replacement due to the recall-related failure. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 38,000.

NHTSA ID
11719375
Incident
Feb 20, 2026
Mileage
38,000 mi
Filed Feb 18, 2026

I am writing to formally file a complaint with the National Highway Traffic Safety Administration regarding an unresolved safety recall on my 2019 Ford EcoSport. On February 18, 2026, at approximately 9:01 A.M., I contacted my local dealership, El Cajon Ford, to schedule the recall repair. I was informed that the required recall parts are on indefinite backorder and that there is no estimated date for availability. This leaves my vehicle unrepaired for a known safety defect with no clear timeline for remedy. Additionally, during that same conversation, I informed the dealership that my check engine light is currently illuminated, which raises further concerns given the open safety recall. I was told that if I bring the vehicle in for diagnostic testing and the issue is determined not to be related to the recall, I would be responsible for a $209 diagnostic fee. I am concerned that this creates a financial barrier to determining whether the warning light may, in fact, be related to the known safety defect. I regularly transport my [XXX] child in this vehicle. Continuing to operate a vehicle subject to an open safety recall — particularly one involving a potentially serious safety-related defect — places my family at unnecessary risk. The indefinite delay in parts availability undermines the purpose of a federally mandated safety recall. Under federal law, manufacturers are required to provide a free and timely remedy for safety-related defects. An open-ended delay with no estimated repair date does not appear to meet that standard and leaves consumers without meaningful protection. I respectfully request that NHTSA review this matter, investigate the delay in recall remedy availability, and take appropriate action to ensure that affected consumers are not required to continue operating potentially unsafe vehicles without a timely repair or interim solution. Thank you for your attention to this serious safety concern. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11718976
Incident
Feb 18, 2026
EngineFuel systemPowertrain (other)
Filed Feb 11, 2026

Car went in for recall. Ford replaced engine because they claim a bolt broke. I have taken the car about 300 miles since I received it back and the engine light appeared. I let them know. Light went off and I had another important meeting to make in DFW . This time wrench and engine light came on . It sat at airport for 2 days. Then I got back in , no warning lights on but I got home with more warnings then. Engine was super hot and making humming noise. The next day warning light again. I took videos and called Ford . They have refused to help me. I just had a new engine installed because of a recall.

NHTSA ID
11717303
Incident
Feb 5, 2026
Engine
Filed Feb 9, 2026

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed and coming to a stop, the vehicle shuddered. No warning light was illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 96,000.

NHTSA ID
11716720
Incident
Jan 4, 2024
Mileage
96,000 mi

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