Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2010 Ford Escape submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
AFTERMARKET SEAT COVER AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY. I can't electricly move my seats when I try and air bag warning comes in my dash board
The airbag on the driver's side did not deploy when the vehicle was hit from behind. -It is available for inspection -I was injured -I have not had the airbag inspected by a dealer, but did have the car repaired at an auto collision repair shop -The vehicle has not been inspected by police, insurance rep or dealer, but did have an annual inspection by an auto shop before the failure -There were no warning messages prior to the failure
MY ENGINE LOCKED OIL LEAKING BATTERY DIES AIR BAG LIGHT COMES ON SUV SHAKES REAR WINDSHIELD WHIPPERS DRAIN BATTERY CONSTANT JUMPS AND ROAD SIDE ASSISTANCE.
TL* THE CONTACT OWNED A 2010 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 45 MPH, SHE FELL ASLEEP AND DROVE OFF THE ROAD. THE FRONT DRIVER SIDE OF THE VEHICLE CRASHED INTO A TREE AND FLIPPED SEVERAL TIMES OVER. THE VEHICLE CAME TO A STOP FACING THE OPPOSITE SIDE OF THE STREET. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A RIGHT HAND AND WRIST INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO IMPOUND LOT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TAKATA RECALL AIR BAG LIGHT CONTINUES TO STAY ON
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (AIR BAGS). THE CONTACT CALLED RIVERTOWN FORD AT 706-653-7420 (LOCATED AT 1680 WHITTLESEY RD, COLUMBUS, GA 31904) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
STARTING THE CAR WITH THE KEY. YOU HAVE TO PUSH THE KEY IN HARD AS YOU ARE TURNING IT.
TAKATA RECALL / FORD DEFECTIVE PRODUCT LOW MILEAGE ESCAPE INVOLVED IN A FRONTAL CRASH AND REAR ENDED ANOTHER VEHICLE (2005 ACCURA) AND THE AIR BAG SYSTEM FAILED TO DEPLOY. $13,000 ESCAPE WAS TOTALED. THIS IS UNACCEPTABLE.
TAKATA RECALL
EVERY TIME I ASK FOR, RECALLS LOOK UP BY VIN IT GOES TO A SCREEN THAT SAYS, INTERNET EXPLORER CANNOT DISPLAY THE WEB PAGE. I AM TRYING TO FIND OUT IF THERE IS A RECALL ON MY VEHICLE FOR THE AIRBAGS, I HAVE A 2010 FORD ESCAPE. *TR
THE DASHBOARD AIR BAG LIGHT CAME ON, STAYED LIT FOR A FEW SECONDS AND WENT OFF. AS TIME HAS ELAPSED, THE LIGHT COMES ON MORE FREQUENTLY. BECAUSE THE CAR ONLY HAD 45-46,000 MILES, I DID NOT BELIEVE IT WAS A PROBLEM. THE LIGHT WAS DIAGNOSED 2 DAYS AGO AT ROD BAKER FORD, PLAINFIELD IL. I WAS TOLD BY ROBERT THAT WHEN ILLUMINATED, THE AIR BAGS WILL NOT DEPLOY BECAUSE THE AIR BAG MODULE HAS A SHORT. HE ALSO STATED HE HAS SEEN AND HEARD OF THIS BEFORE BUT BECAUSE IT HAS NOT HAPPENED TO MORE OWNERS, FORD DOES NOT CONSIDER THIS A CANDIDATE FOR A RECALL. MY CAR NOW HAS 49,000 MILES AND I'M FACED WITH A $1,000 REPAIR BILL FOR A KEY SAFETY SYSTEM. I UNDERSTAND COMPUTERIZED SYSTEMS MAY HAVE MORE PROBLEMS BUT DO NOT BELIEVE SAFETY SYSTEMS SHOULD BE HELD TO THE SAME 3 YEAR/36,000 MILE WARRANTY AS SOMETHING LIKE THE RADIO OR POWER WINDOWS. AIR BAGS NOT DEPLOYING IS, APPARENTLY, NOT AS SERIOUS AS THE BACK WINDOW. I WILL HAVE THE REPAIRS MADE WHEN THE PART IS AVAILABLE. AFTER OWNING NEW FORD PRODUCTS FOR THE PAST 42 YEARS, THIS WILL BE MY LAST. *TR
LETTER ON BEHALF OF CONSTITUENT REQUEST ASSISTANCE RE HIS 2010 FORD ESCAPE SUV AND THE UNINTENDED DEPLOYMENT OF THE SIDE CURTAIN-IMPACT AIRBAGS; REPLY ATTN: GEORGETOWN, DE DISTRICT OFFICE. *KB THE CONSUMER STATED THERE WAS NO DAMAGE TO THE VEHICLE. *JB
WE WERE STAYING AT A HOTEL AT THE INNER HARBOR IN BALTIMORE MARYLAND. WE PULLED INTO THE ENTRY WAY OF THE HOTEL. WE GOT OUT OF VEHICLE AND WERE GOING TO HAVE IT VALET PARKED FOR THE EVENING. BEFORE THE DRIVER COULD GET MORE THAN 7 FEET FROM WHERE WE WERE STANDING THE SIDE CURTAIN AIRBAGS DEPLOYED. THE DRIVER DID NOT HIT ANYTHING, DID NOT JUMP A CURB, OR DO ANYTHING THAT SHOULD HAVE CAUSED THE AIRBAGS TO DEPLOY. WE HAD TO HAVE THE ESCAPE TOWED TO A DEALER IN BALTIMORE MARYLAND. THE DEALER STATED THAT ALTHOUGH NO DAMAGE WAS NOTED ANYWHERE ON THE SUV, FORD WOULD NOT WARRANTY THE REPAIRS AS THERE WAS SOME SORT OF IMPACT DATA IN THE COMPUTER. WE THEN WENT THROUGH OUR INSURANCE CARRIER, THEY SENT OUT AN ADJUSTER. THE ADJUSTER FOR STATE FARM ALONG WITH 2 FORD MECHANICS SEARCHED THE SUV TOP TO BOTTOM, FRONT TO BACK AND COULD NOT FIND ANY REASON OR VISIBLE DAMAGE THAT WOULD CAUSE THE AIRBAGS TO DEPLOY. SO STATE FARM IS NOT GOING TO COVER THE REPAIRS, AND UPON FURTHER CONVERSATIONS WITH FORD MOTORS, THEY STATE THAT THEY WOULD NOT COVER THE REPAIRS AND THERE WAS NO WAY TO APPEAL THEIR DECISION. I AM FILING A FORMAL COMPLAINT WITH YOU TODAY AS I FEEL THIS COULD HAVE BEEN A CATASTROPHIC ACCIDENT IF IT WERE TO OCCUR JUST 10 MINS EARLIER WHILE DRIVE 60 MPH ON INTERSTATE I 95. PLEASE NOTE THAT THE VEHICLE ONLY HAS 1128 MILES ON IT AT THE TIME OF THE INCIDENT. SHOULD YOU REQUIRE ADDITIONAL INFORMATION, I HAVE WRITTEN STATEMENTS FROM THE VALET DRIVE AT THE HOTEL, A STATEMENT FROM THE STATE FARM ADJUSTER STATING NO DAMAGE, PICTURES SHOWING SO DAMAGE, THE HOTLINE REQUEST DATA THE MASTER MECHANICS SENT TO FORD WITH THE DTC CODES. THANK YOU IN ADVANCE FOR YOUR TIME. *TR
AIR BAG SYSTEM SPONTANEOUSLY DEPLOYED WHILE CAR WAS IN MOTION- VEHICLE WAS NOT INVOLVED IN COLLISION- JUST DRIVING DOWN ROAD. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .