2010 Ford Escape Driver assistance Problems

The contact owns a 2010 Ford Escape. The contact stated while driving at an undisclosed speed, and then stopped at a traffic light, the vehicle independently accelerated. The contact stated that the failure had occurred several times and she was able to avoid having an accident. The contact stated that the power steering also became inoperable, and the steering column seized. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact that an unknown Customer Satisfaction Program had expired. The failure mileage was approximately 141,246.

NHTSA ID

11555281

Incident

Nov 1, 2022

Mileage

141,246 mi

Rear frame over rear tires, rusting through frame, I was told by collision shop that the 2008 through 2012 has this problem and Ford motor company has done nothing to fix this problem. It is a safety problem and everyone knows about it and nothing has been done. If this area breaks the driver can lose control and kill someone, I don't think this problem should be ignored any longer. I've kept my escape in mint condition and just found out about this problem. I hope you can look into this and resolve the problem before someone dies because of it. Thank you From: Coy Tidwell

NHTSA ID

11518450

Incident

Apr 18, 2023

Power steering assist fault is on the dashboard and I can barely turn the wheel. This happened while driving 65mph on the highway over wolf creek pass and with the snow I could have driven off the cliff or knocked another vehicle off. Unknown. Unknown. Not yet. No warnings it just jolted and then barely turns. Adaptive Cruise Control I will be driving using Cruise control or without and it will start up and just keep speeding up until I stop it. The car randomly speeding up on its own is dangerous if it does this at all. Unknown. Unknown. Not yet. No warnings and it has happened a good six times so fat. The Jerry app says I have 5 recalls on this vehicle I have already fixed the only one I knew about which is the gas line but I am wondering about the other 4? I am clearly having an issue that seems directly related to the recalls but your site says that I don't have any. I will double check the carfax but I am pretty sure that im the only one to address this. Please advise.

NHTSA ID

11495933

Incident

Dec 2, 2022

THIS VECHICAL IS BEING FINANCED THROUGH CENTRAL AUTO SALES OF HOT SPRINGS, ARKANSAS. THIS VECHICAL HAS SERIOUS ISSUES, I CONTACTED CENTRAL AUTO ABOUT MY CAR NOT FUNCTIONING PROPERLY. IT KEPT STALLING ON FREEWAY THAT I WAS BARELY MISSED BY A DIESAL TRUCK HITTING ME. I TOLD THEM IT WAS THE THROTTLE BODY CONTROL POWER TRAIN THAT'S KEEP STALLING. THEY PICKED THE CAR UP KEPT IT FOR 2DAYS DIDN'T FIX IT BUT WANTED TO CHARGE ME $344 FOR REPAIRS THAT WASN'T DONE. GOT CAR BACK IN SAME POSITION AND IT STALLED AGAIN ON ME IN MIDDLE OF FREEWAY ALMOST CAUSING A CRASH. I HAD TO BUY MY PART AND HAD SOMEONE TO PUT THE THROTTLE BODY ON. NOW IT'S THE STEERING WHEEL IT WON'T TURN PROPERLY IT'S SO HARD TO TURN LIKE IT'S LOCK CAUSE IT MAKE A CLICKING SOUND BEFORE IT COMPLETELY LOCK. I CONTACTED THE DEALERSHIP AND TOLD THEM WHAT THE PROBLEM WAS AND THEY SENT ME A TEXT TOLD ME TO DO WHATEVER I WANT. THIS VECHICAL IS A HAZARD TO DRIVE. BUT THEY WANT $210 CAR NOTE PAYMENT FOR A NON FUNCTIONING CAR. I ASKED COULD I TRADE IT BACK IN TO THEM GOT NO REPLY ONLY ABOUT A CAR PAYMENT WHICH I NEVER MISSED A PAYMENT. AND IT ALSO RAINS IN THE CAR YOU CAN HERE THE WATER IN THE DOORS AND THE FLOOR BE SOAKED.

NHTSA ID

11385005

Incident

Dec 3, 2020

Mileage

150,251 mi

ON OCTOBER 19, 2020 MY GRANDCHILDREN AND I WHERE TRAVELING BACK HOME FROM SAN DIEGO, CA TO GEORGIA AND AS WE WHERE DRIVING ON HWY 20 IN TEXAS, I HIT A BUMP THE CAR BECAME VERY DIFFICULT TO STEER. I SLOWLY DROVE THE CAR TO KILGORE, TEXAS TOOK THE CARE TO AUTOMOTIVE SUPER CENTER 1505 US HWY 259 NORTH BUSINESS KILGORE, TX 75663. CHANDLER GORDY SAID HE WOULD CHECK IT OUT AND CALL ME. CHANDLER CALLED ME AND GAVE ME THE REPORT (SEE ATTACHED REPORT). CHANDLER STATED THAT TO FIX THAT UNIT IT COST OVER $2,000.00 IT IS VERY EXPENSIVE I COULDN'T AFFORD TO HAVE IT DONE. I ASKED HIM WHAT HE COULD DO SO THAT WE COULD GET BACK HOME HE SAID HE WOULD TRY AND RESET THE SENSOR. CHANDLER RESET IT & WE HAD TO BE CAREFUL BECAUSE IT MIGHT GO OUT AGAIN AND TO BE VERY CAREFUL. 10/23/2020 SLOWLY DROVE HOMETHE NEXT DAY 10/26/2020 I TOOK THE CAR TO MY MECHANIC AT CARTECH AUTOMOTIVE HE CHECKED IT OUT CALLED ME AND SAID THERE WAS A RECALL ON THE CAR AND TO COME GET THE CAR AND TAKE IT TO FORD SO THAT THEY CAN FIX IT. I TOOK THE CAR TO LOGANVILLE FORD 3460 HIGHWAY 78 LOGANVILLE GA 30052 770-554-9994. I SPOKE WITH BRIAN AND UPON HIS EXAMINATION OF THE VIN# THERE WAS NO RECALL ON MY CAR AND THAT IF I WANTED THE CAR CHECKED OUT I WOULD HAVE TO PAY $235.00 TO HAVE THEM CHECK IT.I THEN WENT AND CALLED FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER 866-436-7332 AND SPOKE WITH DANA WHO STATED THAT ON AUGUST 4, 2014 THE CAR WAS BROUGHT IN AND THEY REPROGRAMMED THE POWER-STEERING SENSOR/MODULE IT WAS RESET NOT REPLACED. I TOLD DANA THAT THIS IS A RECALL AND THE UNIT WAS TO BE REPLACED NOT RESET & DANA SAID THAT THEY HAVE THE BEST HIGH TECH PROGRAMMING SYSTEMS. IT WAS RESET NOT REPLACED, DANA SAID YES & THAT THERE IS NOTHING ELSE THEY COULD DO FOR ME. I THEN CALLED 888-327-4236 AND SPOKE WITH LAVENIA DID MY REPORT. FORD IS UNWILLING TO REPLACE THE RECALL UNIT 14S05/NHTSA RECALL 14V-284.

NHTSA ID

11372628

Incident

Oct 20, 2020

Mileage

175,000 mi

WHILE DRIVING AROUND 70 MPH ON THE FREEWAY MY 2010 FORD ESCAPE STARTED TO HESITATE WITH THE ENGINE RUNNING ROUGH, AND LEFT ME WITHOUT THE ABILITY TO ACCELERATE... I WAS A SITTING DUCK, LUCKILY I WAS ABLE TO MAKE IT OVER TO THE SHOULDER WITHOUT HURTING MYSELF OR HURTING ANYONE ELSE. AFTER RESEARCHING THIS PROBLEM I REALIZE THAT FORD HAD RECALLED A CERTAIN NUMBER OF 2010 FORD ESCAPES AS WELL AS 2010 FORD FUSION FOR THE THROTTLEBODY TO BE REPLACED. THEY ALSO BACK IN JANUARY 2014 SENT OUT A LETTER TO FORD OWNERS STATING THAT IT IS POSSIBLE YOUR ESCAPE'S THROTTLE BODY COULD GO OUT; AND EXPLAINED EXACTLY WHAT THAT WOULD FEEL LIKE AND WHAT THEY COULD EXPECT IF IT WAS TO GO OUT. WHY WE RECALL SOME AND NOT RECALL ALL; WHY WAIT TILL THERE IS A PROBLEM UNTIL THEY CAN FIX THE PROBLEM. THEY KNEW THIS WAS A PROBLEM AND THEY DID NOTHING ABOUT IT THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED.

NHTSA ID

11352047

Incident

Aug 14, 2020

Mileage

146,000 mi

WHEN DRIVING FOR AS LITTLE AS TEN MINUTES AND OTHER TIMES LONGER, MY TRUCK WILL LOSE POWER WHILE DRIVING AND I WILL START TO FEEL THE TRUCK SLOW UP. THEN WHEN TRYING TO ACCELERATE I CAN ONLY GET UP TO 20 MPH. ALSO IF I TAKE MY FOOT OFF THE GAS, WITHOUT PUTTING MY FOOT ON THE BRAKE, IT'LL COME TO A HALT. IT DOES GO OVER 2,500 RPM ON A GOOD DAY. I CANT TAKE OFF FAST EVEN IF I WANTED TO. THE ONLY CODE THAT HAS COME UP WHEN DEALING WITH MY ISSUE IS THE CATALYIC CONVERTER. I HAVE REPLACED MY O2 SENSORS AND GOT A NEW CONVERTER ON BUT STILL HAVING THE SAME PROBLEM. I EVEN REPLACED THE THROTTLE TO SEE IF THAT WOULD HELP AND IT HAS NOT. NO ONE HAS BEEN ABLE TO HELP ME FIGURE OUT THE ISSUE. I HAVE TAKEN IT TO REPUTABLE SHOPS AND MECHANIC AND SPENT A TON OF MONEY TRYING TO RESOLVE MY ISSUES. I AM FEARFUL FOR MY SAFETY AND MY SON'S SAFETY NOT KNOWING WHEN IT WILL LOSE POWER. I CANT EVEN HOLD A JOB AT THE TIME BEING BECAUSE OF THIS ISSUE WITH MY TRUCK.

NHTSA ID

11317215

Incident

May 1, 2019

Mileage

160,000 mi

WHILE DRIVING, THE STEERING WILL SHUT OFF SUDDENLY AFTER A SMALL "CLICK" SOUND AND THE POWER STEERING IS SUDDENLY GONE. THE BATTERY SYMBOL WILL LIGHT UP RANDOMLY. ALL OF THE ELECTRIC COMPONENTS WILL FAIL WHEN THE STEERING DOES, INCLUDING THE ENTIRE DASH, HEAT/AC, RADIO, HEATED SEATS. IT HAS HAPPENED WHEN THE VEHICLE IS IN MOTION ON CITY STREETS MULTIPLE TIMES. SOMETIMES THE CAR WORKS PERFECTLY, OTHER TIMES THE POWER STEERING REFUSES TO REENGAGE FOR A WHILE. IT HAS HAPPENED WHILE DRIVING FORWARD AND REVERSING. IT DOESN'T SEEM TO MATTER WHAT SPEED I'M GOING, IF IT DECIDED TO SHUT OFF IT'S JUST GONE.

NHTSA ID

11311468

Incident

Jan 3, 2020

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 65 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER, JERKED, AND THE WRENCH ICON ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

NHTSA ID

11289830

Incident

Dec 17, 2019

Mileage

40,000 mi

ALL THE WARNING LIGHTS HAVE BEEN PERSISTENTLY COMING ON SINCE AUG. 2019. THE SPEEDOMETER STOPS WORKING, ALL THE WARNING LIGHTS COME ON, WHILE DRIVING, I HAVE NO CLUE HOW FAST I'M GOING??? I CAN NO LONGER START THE CAR WITHOUT HAVING TO PUSH THE THOB'S SECURITY LOCK BUTTONS TO LOCK/UNLOCK FOR IT TO START. I TOOK IT TO MY AUTO MECHANIC AT SAM'S AUTO IN WATERFORD, WHO THOUGHT HE FIXED IT NO PROBLEM, BUT I DROVE IT OFF HIS LOT, AND ITS STILL DOING IT. THAT WAS AFTER SEVERAL ATTEMPTS UNTIL NOW. SAM AND TERRY THINK I COULD BE IN DANGER. I SPOKE TO MY INSURANCE AGENT WHO SAID I NEEDED TO CONTACT YOU ABOUT THE RECALLS ON THE SUV. IT'S SCARY, AND I'VE ONLY HAD THIS CAR SINCE 2018 WHEN I BOUGHT IT. IN FACT, I AM COPYING THIS REPORT TO MY FILES 12/08/2019, AND TO SEND TO MY INSURANCE COMPANY. I DON'T FEEL SAFE IN MY CAR, AND WOULD LIKE IT REPAIRED, SO THAT I CAN TRADE IT IN, OR JUST GET RID OF IT. THANK YOU, I DID CALL YOU EARLIER THIS YEAR ABOUT THIS CAR. I HAD BEEN TOLD FOR SOMETIME BY MY FRIENDS TO CONTACT YOU ABOUT THIS VEHICLE BECAUSE OF THE MANY RECALLS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

11287725

Incident

Aug 20, 2019

MY ELECTRIC POWER ASSIST SYSTEM STOPPED WORKING AND WAS UNABLE TO TURN THE WHEEL TO DRIVE - I ONLY HAVE 70,000 MILES ON MY FORD ESCAPE - I WAS PARKING MY CAR WHEN THE LIGHT WENT OFF THEN WHEN I GOT BACK IN THE CAR I WAS UNABLE TO STEER THE VEHICLE. I TRIED CALLING FORD AND THEY WERE UNABLE TO HELP .

NHTSA ID

11252447

Incident

Aug 24, 2019

Mileage

70,000 mi

WHILE DRIVING AT POSTED SPEEDS ON A STATE HIGHWAY THE VEHICLE LOST ACCELERATION POWER AND THE GAS PEDAL WENT LIMP. AFTER PUTTING THE VEHICLE IN PARK THE ENGINE RAN ROUGH IN IDLE. THE WRENCH ICON ALSO COMES ON. WHEN USING AN OBD2 READER A CODE OF P2112 WAS GIVEN. WHEN THE CAR IS TURNED OFF AND BACK ON IT SEEMS TO TEMPORARILY CORRECT. THIS HAS HAPPENED 4 TIMES IN A SPAN OF 2 WEEKS. IT HAPPENS WHILE TURNING AND DRIVING STRAIGHT. I BELIEVE THIS HAS TO DO WITH A FAULTY THROTTLE BODY.

NHTSA ID

11242040

Incident

Aug 6, 2019

Mileage

168,000 mi

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO HANDLE RAPID ACCELERATION WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE TRANSMISSION REMAINED IN A HIGHER GEAR DESPITE THE DRIVER DECELERATING AND THE VEHICLE SURGED TO A HIGH RATE OF SPEED, WHICH INCREASED THE RISK OF A CRASH. THE CONTACT HEARD AN ABNORMAL NOISE, THE TRANSMISSION WAS HESITANT, AND THE VEHICLE LUNGED FORWARD WITHOUT WARNING. THE CONTACT HAD TO DRIVE IN FIRST GEAR (LESS THAN 25 MPH) BECAUSE OF THE FAILURE. DEWEY MOORE FORD (143 TX-49, HUGHES SPRINGS, TX 75656, (903) 639-2516) DIAGNOSED THAT THE TRANSMISSION ASSEMBLY NEEDED TO BE REPLACED AND NO TRANSMISSION RECALLS WERE ISSUED FOR THIS YEAR, MAKE, AND MODEL VEHICLE. THE MANUFACTURER ISSUED NINE TECHNICAL SERVICE BULLETINS REGARDING THE POWER TRAIN. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THIS YEAR AND MODEL VEHICLE WAS NOT INCLUDED IN A RECALL CAMPAIGN. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

NHTSA ID

11219738

Incident

Feb 1, 2018

Mileage

50,000 mi

WHEN THE VEHICLE COMES TO A STOP WHETHER IT BE A STOP SIGN OR RED LIGHT, THE RPM'S OVER REV HIGHER AT THE TIME OF LEAVING FROM A STOP WHEN GAS IS GIVEN TO VEHICLE. AFTER THE VEHICLE GETS BACK UP TO SPEED THE RPM'S DROP BACK TO A NORMAL RANGE.

NHTSA ID

11209253

Incident

Mar 28, 2019

Mileage

117,000 mi

WHILE I WAS DRIVING I HEARD A CLICK AND LOST MY POWER STEERING. IT CAME BACK AND THEN OFF AGAIN. I HAD TO PULL OVER AND TURN OFF MY IGNITION. I WAITED A FEW MINUTES AND RE-STARTED IT, IT AGAIN KEPT GOING BACK AND FORTH BETWEEN POWER AND MANUAL STEERING WHILE DRIVING AT 35 MPH DOWN BACK ROADS TO MY HOME.

NHTSA ID

11193902

Incident

Apr 4, 2019

Mileage

105,420 mi

2010 FORD ESCAPE WAS PULLING OUT OF A PARKING SPOT, FOOT OFF THE ACCELERATOR, BUT VEHICLE PROCEEDED TO GAIN SPEED AND GO FORWARD STRIKING ANOTHER VEHICLE. UNINTENDED ACCELERATION

NHTSA ID

11058084

Incident

Sep 10, 2017

Mileage

30,000 mi

WHILE DRIVING MY 2010 FORD ESCAPE XLS 4 CYLINDER , THE TRUCK STALLED AND CUT OFF DURING DRIVING. LUCKY I WAS ABLE TO PULL TO THE SIDE OF THE ROAD. I STARTED THE TRUCK BACK AFTER 30 MINUTES, THE TRUCK DROVE AND AGAIN WITH NO WARNING THE TRUCK STARTED TO STALL AND CUT OFF. THE JUST STARTED TO HAPPEN OUT OF NO WHERE. I BOUGHT THE TRUCK USED AND STILL PAYING ON IT. THE WARRANTY THAT I PURCHASED RAN OUT AT THE BEGINNING OF THIS YEAR. THIS WAS A VERY DANGEROUS SITUATION; THIS HAPPEN RIGHT DURING RUSH HOUR TRAFFIC AND BY THE GRACE OF GOD I WAS ABLE TO PULL TO THE SIDE. I DID MANAGE TO GET THE TRUCK HOME BUT AFTER READING MULTIPLE COMPLAINTS REGARDING THE SAME ISSUE, I FEEL LIKE THIS SHOULD OF BEEN LOOKED INTO BY FORD FOR A POSSIBLE RECALL. FROM WHAT I AM GETTING THIS IS FROM A KNOWN ISSUE WITH EARLY MODEL FORD ESCAPES "ELECTRIC THROTTLE BODY". I WAS ON A STREET WHEN THIS OCCURRED WHILE DRIVING STRAIGHT AT 34 TO 40 MILES PER HOUR.

NHTSA ID

11022391

Incident

Sep 8, 2017

Mileage

87,000 mi

IN AT LEAST 5 INCIDENTS I HAVE EXPERIENCED SUDDEN ACCELERATION. 3 TIMES IT HAS HAPPENED WHILE ENTERING A HIGHWAY. IT HAS HAPPENED AT LEAST TWICE IN TOWN. IN EVERY INCIDENT I WAS ACCELERATING WHEN IT WOULD OCCUR. THE FOOT PEDDLE DEPRESSED WITHOUT ANY PRESSURE TO THE GAS. MY FOOT WAS NOT ON THE BREAK. I HAVE ALSO EXPERIENCED BUCKING ON NUMEROUS OCCASIONS WHEN GOING IN REVERSE. I BELIEVE THE PROBLEM IS THE ELECTRONIC THROTTLE CONTROL SYSTEM. I PURCHASED THIS CAR USED FROM A LOCAL DEALER. THEY NEVER DISCLOSED ANY ISSUES WITH MY VEHICLE. I HAVE LOOKED ONLINE AND CALLED A FORD DEALER BUT CANNOT FIND A RECALL ON THIS ISSUE. IT IS A VERY REAL ISSUE. FEEL FREE TO COME TEST DRIVE MY CAR! IT IS NOT A MATTER OF IF IT WILL HAPPEN BUT WHEN IT WILL HAPPEN. JULY 17, 2017 WAS THE MOST RECENT INCIDENT OF SUDDEN ACCELERATION.

NHTSA ID

11011385

Incident

Jul 17, 2017

Mileage

95,000 mi

DRIVING UNDER NORMAL CONDITIONS, APPROX. 45 MPH, 2 LANE ROAD ENTERING VILLAGE, CAR SUDDENLY LOST POWER AND ENTERED LIMP HOME MODE. WRENCH LIGHT ILLUMINATED ON THE DASH. MADE IT HOME, BUT HAD TO PULL OVER TO THE SIDE OF THE ROAD SEVERAL TIMES TO REGAIN MARGINAL POWER TO BE ABLE TO GO UP HILLS. DIAGNOSTIC TESTING AT THE GARAGE REVEALED ELECTRONIC THROTTLE BODY FAILURE, NECESSITATING A REPLACEMENT.

NHTSA ID

11010326

Incident

Jul 22, 2017

Mileage

97,000 mi

VEHICLE CUTS OUT STOPS WHILE RUNNING DOESN'T IDLE CUTS OFF AT LIGHTS

NHTSA ID

11006486

Incident

Jul 16, 2010

Mileage

75,000 mi

TESTED CODE P2119 AT AUTO ZONE. THROTTLE BODY ASSEMBLY SHOWS BAD. CAR BEGAN TO SURGE AND JERK AT TIMES WHILE TRAVELING DOWN THE ROAD AT A STEADY SPEED. AT TIMES WOULD SEEM TO STALL AND THEN SURGE FORWARD AS IF THROTTLE HAD BEEN DEPRESSED. THE SPEED AT WHICH I WAS TRAVELING DID NOT SEEM TO MAKE A DIFFERENCE. IT WOULD HAPPEN AT ANY SPEED FOR NO APPARENT REASON. HAVE QUIT DRIVING TILL I HAVE THE FUNDS TO GET REPAIRED. APPX. REPAIIR COST $200 WITH THE PART COST AT $140

NHTSA ID

11006163

Incident

Jul 11, 2017

Mileage

63,410 mi

WHILE AT HIGHWAY SPEEDS, CAR RMPS BECOME ERRATIC AND NO RESPONSE FROM GAS PEDDLE. CAR GOES IDLE AND THEN STALLS. VEHICLE MUST BE RESTARTED. YELLOW 'WRENCH' LIGHT COMES ON HOWEVER ONCE THE CAR IS RESTARTED, IT IS NO LONGER ILLUMINATED. NO CODES AVAILABLE FROM COMPUTER SCAN.

NHTSA ID

10983374

Incident

May 3, 2017

Mileage

10 mi

NO RESPONSE FROM ACCELERATOR PEDAL. TURN OFF CAR AFTER SEVERAL MINUTES THEN RESTARTED OK.

NHTSA ID

10969608

Incident

Mar 30, 2017

Mileage

85,500 mi

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND LOST POWER ON SEVERAL OCCASIONS. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL STALLED AND THE VEHICLE ACCELERATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 64,000.

NHTSA ID

10959098

Incident

Jun 15, 2016

Mileage

64,000 mi

HAD TO HAVE THROTTLE BODY REPLACE FOR SECOND TIME FIRST TIME IN DECEMBER 1 2015 SAME ISSUE OCCURRED JANUARY 13 2017 FIRST TIME PAID NOTHING BUT THAT WAS AFTER ME HAVING TO INFORM THEM OF THE 13N03 CUSTOMERS SATISFACTION FROM FORD. THIS TIME HAD TO PAY 100 DOLLARS AS THEY CALL IT DEDUCTIBLE THIS CAR IS A 2010 HAS LESS THAN 60,000 MILE ON ITS THIRD THROTTLE BODY . WELL MY COMPLAINT IS IF ITS THE SAME ISSUE TWICE WHY AM I HAVING TO PAY FOR IT AT ALL . BOTH TIMES THIS HAPPENED WAS LIGHT CITY TRAFFIC AND BOTH TIMES WHEN MY WIFE WAS ON THE WAY TO PICK UP OUR CHILDREN FROM SCHOOL AND WHILE TRAVELING UNDER 40 MPH I WANT MY FAMILY SAFE GOD FORBID IT HAPPEN ON FREEWAY FAR FROM HOME PLEASE PLEASE RESOLVE BOTH ISSUES THANK YOU *TR

NHTSA ID

10945867

Incident

Jan 13, 2017