2010 Ford Escape Problems

The contact owns a 2010 Ford Escape. The contact stated while driving at an undisclosed speed, and then stopped at a traffic light, the vehicle independently accelerated. The contact stated that the failure had occurred several times and she was able to avoid having an accident. The contact stated that the power steering also became inoperable, and the steering column seized. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact that an unknown Customer Satisfaction Program had expired. The failure mileage was approximately 141,246.

Rear frame over rear tires, rusting through frame, I was told by collision shop that the 2008 through 2012 has this problem and Ford motor company has done nothing to fix this problem. It is a safety problem and everyone knows about it and nothing has been done. If this area breaks the driver can lose control and kill someone, I don't think this problem should be ignored any longer. I've kept my escape in mint condition and just found out about this problem. I hope you can look into this and resolve the problem before someone dies because of it. Thank you From: Coy Tidwell

Bout the vehicle from a used car dealership in Victorville and in 22 days the truck valve body gave out in the middle of me driving almost causing a car accident on freeway. The solenoid D is stuck in off and the transmission on this model is known to do this I need help or some answers

There is oil leak that cannot be found. I have taken that truck to 3 different mechanics, conducted 3 different diagnostics using the dye and everything and the source of this leak cannot be found and is causing me problems.

I recently bought this vehicle, I think about three months ago, used obviously. I will be going down the road, and for no apparent reason the vehicle will lose power steering. Not often but about once a month. Also, the majority of the time I can smell fuel from outside the vehicle. It most definitely has a fuel leak. Today, I got down and looked behind the tire at the fuel intake and it seems to be leaking at a yellow ring on the outside of the fuel tank. While researching this issue online seems to be a common issue, however, I have pulled up my VIN many times on the recall list and it has not shown up. It seems like not only an accident hazard with steering, but a fire hazard with the fuel. The fuel issue seems to make it very “jumpy” when idling at red lights, but maybe that’s a separate issue.

There is oil leak that cannot be found. I have taken that truck to 3 different mechanics, conducted 3 different diagnostics using the dye and everything and the source of this leak cannot be found and is causing me problems.

Transmission axle was leaking 2020 and it was repaired two times that I paid for. It started leaking again a few months ago we took it in and discovered that it's a bearing or bushing which was a known issue for Ford escape and their suggesting rebuild or replace. That the leaking that we had the seal replaced couldn't stop the internal damage that it would still leak because the transmission is faulty and has a known issue with either bearings or bushings.

The transmission slips and looses power when in trafic.

Front subframe on the right side prematurely rusts, causing the vehicle to loose steering and pull to the right.

I went out to start my car and the power steering assist fault came on and wouldn't let me turn the wheel easily. When I looked up the problem the code came back to one of the recalls Ford has on those escape. But now my car is not in the recall but it was made with in the years and the plant the they recalled for

My car is a limited version which equipped a Microsoft SYNC system which providing backup camera and vehicle system setting and information such as hybrid status, driven mode, battery charging status, GPS navigation, etc. Just because this 'Upgrade', the clock and date setting is different with regular escape hybrid cars which comes from the satellite only. Driver could adjust the hour and minute, but the day, month, and year would be reset to a certain day of 2006 if battery changing. After that, the date could be updated by GPS signal automatically. It was working well until one year ago. Now, my car is showing Oct, 2006 and running day after day. I did some research on internet and found a lot of drivers with same issue. A engineer revealed the root cause that Ford used a ten digits week counting method based on a starting date in 2006 to display the current date which could only working within 1023 weeks (17.5 years). Without changing the hardware, software might not correct this issue. I'm not sure and went to Ford dealer shop last week, they denied this issue and refused to recall even repair this car. I hope Ford could recall the fix this obvious defective product soon.

AFTERMARKET SEAT COVER AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY. I can't electricly move my seats when I try and air bag warning comes in my dash board

The contact owns a 2010 Ford Escape. The contact stated while the vehicle was parked, the front driver’s side and passenger’s side windows and the driver’s and passenger’s side rear windows had rolled down while the vehicle was turned off. No warning light was illuminated. The vehicle was taken to a dealer and the contact was informed that the cables on the window regulators were fractured and the regulator and motor assembly needed to be replaced. The vehicle was repaired; however, the failures reoccurred. The manufacturer was notified of the failure and informed the contact the vehicle was not under recall and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 82,703.

I DROVE A SHORT DISTANCE TO A NEARBY PARK, PARKED THE VEHICLE, TOOK MY DOG OUT OF THE BACK, AND CLOSED THE THE REAR LIFTGATE/HATCHBACK IN A NORMAL FASHION. WE WERE JUST WALKING AWAY FROM THE CAR WHEN THE REAR WINDOW EXPLODED. IT WAS A LOUD EXPLOSION WITH FLYING GLASS. THE WHOLE WINDOW BLEW OUT. IT WAS SO EXTREME THAT OTHER PEOPLE IN THE PARKING LOT JUMPED OUT OF THEIR CARS IN ALARM AND CAME OVER TO SEE WHAT HAD HAPPENED. NOTHING HAD HIT THE WINDOW. NOTHING WAS TOUCHING THE WINDOW. THE TEMPERATURE WAS NOT EXTREME--COOL AND DAMP BUT NOT COLD. THERE WAS NO APPARENT CAUSE FOR THIS AND IT WAS VERY DANGEROUS BECAUSE OF THE FLYING GLASS. IF IT HAD HAPPENED SECONDS EARLIER I COULD HAVE BEEN INJURED OR MY PET COULD HAVE BEEN INJURED, OR BOTH. I NOTE THAT I HAD PUSHED THE REAR DEFROST BUTTON WHILE DRIVING TO CLEAR UP SOME FOGGING BECAUSE THE WEATHER WAS DAMP AND THE BIG DOG WAS BACK THERE, BUT THAT WAS NORMAL USE.

1. I purchased a 2010 Ford Escape that had a preexisting rusted frame defect. That is shown by the Ford vehicle history report and related service documentation, which support that the problem existed before I took possession of the vehicle. The vehicle was determined as unsafe to drive and later broke down after the sale. Apple Ford Apple Valley documented that the vehicle was “not safe to drive due to rusted frame,” and after break down, Carlson Automotive also inspected the vehicle and confirmed serious issues. The vehicle and related records can be made available for inspection upon request. 2.My safety and the safety of others were put at risk because the structural defect caused loss of control, steering problems, and ultimately a breakdown while driving. This created a danger to me, my passengers, and other drivers on the road. 3.The problem was confirmed by a dealer ( prior to the sale to me) and an independent service center ( after it broke down ). I am not aware of any police or insurance inspection of the vehicle. The seller is not cooperating. Ford bought the vehicle through a trade in and then held it for resale, top gear obtains the vehicle which then sells it on kbids to me. 4. There were warning signs before the failure THAT WERE NOT DISCLOSED AND FORD ALLOWED THE VEHICLE TO LEAVE ITS LOT INSTEAD OF JUNKING IT. The Ford history report and service records showed the rusted frame condition before the vehicle failed, and Apple Ford Apple Valley documented that the vehicle was not safe to drive. The car fax report did not show detailed service notes. I was not able to find out more detail until I was listed as the owner at FORD. The vehicle was video recorded on top gear you tube page as drivable and operational WITHOUT restrictions.

Bout the vehicle from a used car dealership in Victorville and in 22 days the truck valve body gave out in the middle of me driving almost causing a car accident on freeway. The solenoid D is stuck in off and the transmission on this model is known to do this I need help or some answers

Bout the vehicle from a used car dealership in Victorville and in 22 days the truck valve body gave out in the middle of me driving almost causing a car accident on freeway. The solenoid D is stuck in off and the transmission on this model is known to do this I need help or some answers

concerns regarding my 2010 Ford Escape. Within thirty (30) days of purchase, the transmission completely failed, rendering the vehicle inoperable. Additionally, upon further inspection, it was discovered that the entire underbody of the vehicle is severely rusted and corroded. This corrosion appears extensive enough to compromise the structural integrity of the frame and essential safety components. While operating the vehicle prior to transmission failure, I also experienced significant shaking and vibration during both driving and braking. These issues raise major safety concerns, as they could indicate underlying brake, suspension, or frame instability. Given the combination of a failed transmission, extensive underbody rust, and unsafe driving behavior, I believe this vehicle may present a serious risk to myself and others on the road. These types of defects and corrosion levels are unusual for a vehicle of this make and model and could point to a broader safety or manufacturing issue. I am requesting that Ford review this matter urgently and provide direction on possible inspection, repair, or compensation options. I am more than willing to provide documentation, photos, or mechanic reports to assist in your evaluation. Thank you for your attention to this serious matter. I look forward to your prompt response regarding next steps.

1. I purchased a 2010 Ford Escape that had a preexisting rusted frame defect. That is shown by the Ford vehicle history report and related service documentation, which support that the problem existed before I took possession of the vehicle. The vehicle was determined as unsafe to drive and later broke down after the sale. Apple Ford Apple Valley documented that the vehicle was “not safe to drive due to rusted frame,” and after break down, Carlson Automotive also inspected the vehicle and confirmed serious issues. The vehicle and related records can be made available for inspection upon request. 2.My safety and the safety of others were put at risk because the structural defect caused loss of control, steering problems, and ultimately a breakdown while driving. This created a danger to me, my passengers, and other drivers on the road. 3.The problem was confirmed by a dealer ( prior to the sale to me) and an independent service center ( after it broke down ). I am not aware of any police or insurance inspection of the vehicle. The seller is not cooperating. Ford bought the vehicle through a trade in and then held it for resale, top gear obtains the vehicle which then sells it on kbids to me. 4. There were warning signs before the failure THAT WERE NOT DISCLOSED AND FORD ALLOWED THE VEHICLE TO LEAVE ITS LOT INSTEAD OF JUNKING IT. The Ford history report and service records showed the rusted frame condition before the vehicle failed, and Apple Ford Apple Valley documented that the vehicle was not safe to drive. The car fax report did not show detailed service notes. I was not able to find out more detail until I was listed as the owner at FORD. The vehicle was video recorded on top gear you tube page as drivable and operational WITHOUT restrictions.

Front subframe on the right side prematurely rusts, causing the vehicle to loose steering and pull to the right.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING FAILED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL TO TURN IN EITHER DIRECTION. THE STEERING WHEEL VIBRATED AGGRESSIVELY. BOB POYNTER FORD, INC (526 S JACKSON PARK DR, SEYMOUR, IN 47274, (812) 522-2040) DIAGNOSED THAT THE TORQUE CONVERTER SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER AND DEALER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT WAS DRIVING APPROXIMATELY 40-50 MPH WHEN THE VEHICLE LOST ACCELERATION. THE VEHICLE THEN IDLED AND WOULD NOT ACCELERATE OVER 15 MPH. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS APPROXIMATELY 2,800 UPDATED 7/9/12 *CN THE DEALER DETERMINED THE PROBLEM WAS A FAULTY ELECTRONIC THROTTLE BODY. UPDATED 07/10/12

AFTERMARKET SEAT COVER AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY. I can't electricly move my seats when I try and air bag warning comes in my dash board

The airbag on the driver's side did not deploy when the vehicle was hit from behind. -It is available for inspection -I was injured -I have not had the airbag inspected by a dealer, but did have the car repaired at an auto collision repair shop -The vehicle has not been inspected by police, insurance rep or dealer, but did have an annual inspection by an auto shop before the failure -There were no warning messages prior to the failure

AFTERMARKET SEAT COVER AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY. I can't electricly move my seats when I try and air bag warning comes in my dash board

THREAD HOLDING SEAT COVER TOGETHER AND SEATBELT DETERATED CAUSE COVERS TO FALL OFF SEAT AND BELT TO DETACH FROM VEHICLE. *TR

The contact owns a 2010 Ford Escape. The contact stated that while operating the vehicle, the traction control and wrench warning lights had displayed, and the steering wheel became difficult to turn in either direction. After turning off and restarting the vehicle, the failure was self-corrected; however, the failure reoccurred. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 177,000.

FRAME ON FRONT PASSENGER SIDE IS RUSTED THROUGH CAUSING WHEEL TO BE DETACHED FROM FRAME AND ALSO CONTROL ARM. TOLD NOT TO DRIVE CAR AT ALL UNTIL FRAME IS FIXED. SAFETY ISSUE. VEHICLE IS KEPT IN A GARAGE. THE VEHICLE WAS BEING INSPECTED.

Driver seat belt jams up and will not unlock at times while out. I am often left stuck in the vehicle. At time's the seat belt will NOT lock into place when starting my vehicle to leave. I often have to drive with no seat belt because I don't lock at times and other times I don't feel safe in the seat belt. The Dealership have not provided a fix and believe this is a defect that needs attention.

THREAD HOLDING SEAT COVER TOGETHER AND SEATBELT DETERATED CAUSE COVERS TO FALL OFF SEAT AND BELT TO DETACH FROM VEHICLE. *TR

ALL THE WARNING LIGHTS HAVE BEEN PERSISTENTLY COMING ON SINCE AUG. 2019. THE SPEEDOMETER STOPS WORKING, ALL THE WARNING LIGHTS COME ON, WHILE DRIVING, I HAVE NO CLUE HOW FAST I'M GOING??? I CAN NO LONGER START THE CAR WITHOUT HAVING TO PUSH THE THOB'S SECURITY LOCK BUTTONS TO LOCK/UNLOCK FOR IT TO START. I TOOK IT TO MY AUTO MECHANIC AT SAM'S AUTO IN WATERFORD, WHO THOUGHT HE FIXED IT NO PROBLEM, BUT I DROVE IT OFF HIS LOT, AND ITS STILL DOING IT. THAT WAS AFTER SEVERAL ATTEMPTS UNTIL NOW. SAM AND TERRY THINK I COULD BE IN DANGER. I SPOKE TO MY INSURANCE AGENT WHO SAID I NEEDED TO CONTACT YOU ABOUT THE RECALLS ON THE SUV. IT'S SCARY, AND I'VE ONLY HAD THIS CAR SINCE 2018 WHEN I BOUGHT IT. IN FACT, I AM COPYING THIS REPORT TO MY FILES 12/08/2019, AND TO SEND TO MY INSURANCE COMPANY. I DON'T FEEL SAFE IN MY CAR, AND WOULD LIKE IT REPAIRED, SO THAT I CAN TRADE IT IN, OR JUST GET RID OF IT. THANK YOU, I DID CALL YOU EARLIER THIS YEAR ABOUT THIS CAR. I HAD BEEN TOLD FOR SOMETIME BY MY FRIENDS TO CONTACT YOU ABOUT THIS VEHICLE BECAUSE OF THE MANY RECALLS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE ANTI-THEFT SIGNAL KEEPS COMING ON IN MY CAR. WHEN I AM MOVING AND NOT MOVING ALL THE WARNING IN MY CAR COMES ON. THE SPEEDOMETER GOES TO ZERO, THE GAS GAGE GOES TO EMPTY, ETC WITH ALL THE OTHER WARNING LIGHTS. I WAS DRIVING ON THE HIGHWAY AND ALL OF SUDDEN EVERY SINGLE WARNING LIGHT CAME ON. I IMMEDIATELY GOT OFF THE NEXT EXIT AND PARKED AT A GAS STATION. I TURNED THE CAR OFF, BUT IT WOULD NOT START FOR ABOUT 10 MINUTES. I FINALLY GOT IT TO START AND DROVE QUICKLY TO WORK. I TOOK THE CAR THAT AFTERNOON TO FORD SERVICE. THEY SAID IT WAS MY IGNITION, SO THEY CHANGED THE PART AND CHARGED ME OVER $320. WHEN I DRIVE MY CAR THE NEXT MORNING, IT HAPPENED AGAIN. I TOOK MY CAR TO FORD AGAIN THAT MORNING. NOW THEY TELL ME THE BOARD THAT HAD THE ELECTRICAL PARTS IS CORRODED, SO THEY CHANGED THAT AND CHARGED OVER $720. THE NEXT DAY AFTER I TOOK THE CAR HOME IT HAPPENED FOR A QUICK MOMENT, BUT THEN IT STOPPED. TODAY 10/18/17 WHICH IS 2 DAYS AFTER I PICKED MY CAR UP FROM FORD SERVICE I LET MY CAR WARM UP IN THE MORNING FOR ABOUT 10 MINS, BUT WHEN I GOT IN THE CAR ALL THE WARNING LIGHTS CAME ON AGAIN. THIS TIME THE CAR WOULD NOT START AT ALL AND THE ANTI-THEFT WARNING LIGHT KEPT BLINKING EACH TIME. SO I HAD TO CALL A TOW TRUCK. SO NOW I HAVE NO CAR, I'M OUT OVER $1,000 AND I HAVE TO GET A CAR RENTAL. AND FORD SERVICE CONTINUES TO CHARGE EACH TIME INCLUDING A DIAGNOSTIC TEST FOR OVER $100. I DIDN'T KNOW I HAD AN ANTI-THEFT SYSTEM AND I DON'T NEED ONE. THERE IS NOTHING WRONG WITH THE CAR, BUT FORD SERVICE IS NOT ABLE TO FIX THIS. I DON'T FEEL SAFE DRIVING THE CAR AND I DON'T KNOW WHAT I AM GOING TO DO NOW. IN MY OPINION THIS IS A FORD MANUFACTURING PROBLEM AND I SHOULD NOT BE CHARGED TO FIX THIS PROBLEM. I DON'T WANT AN ANTI-THEFT SYSTEM. I WANT MY MONEY BACK. I HAVE PICTURES FOR TWO OF THE TIMES THIS HAPPENED. ALTHOUGH IT HAPPENED MORE THAN TWO TIMES.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE VEHICLE IS EQUIPPED WITH MICHELIN CROSS TERRAIN TIRES (NA), SIZE P225/65/R17 (NA). THE CONTACT STATED THAT ALL FOUR TIRES DEVELOPED CRACKS ALONG THE TREAD. THE FAILURE HAD NOT BEEN DIAGNOSED NOR WERE THE TIRES REPLACED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 39,022. ....UPDATED 09-03-14 *BF UPDATED 11/12/2014 *JS

I GOT A FLAT TIRE ON THE REAR RIGHT SIDE OF A RENTED 2010 FORD ESCAPE. THE ENCLOSED JACK IS UNABLE TO RAISE THE VEHICLE HIGH ENOUGH TO ALLOW REMOVAL OF THE FLAT TIRE AND INSTALLATION OF THE SPARE TIRE. THIS WAS THE CASE EVEN AFTER I PLACED THE JACK ON A 2 INCH BOARD TO PROP IT UP. I WAS FORTUNATE TO BE WITHIN PHONE CONTACT OF A AAA SERVICE STATION SO THAT THE TIRES COULD BE EXCHANGED USING A LARGE PROFESSIONAL JACK. THIS COULD HAVE BEEN A SERIOUS ISSUE ON A COUNTRY ROAD IN THE MIDDLE OF THE WINTER. *TR

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR CONDITIONING UNIT FAILED TO OPERATE PROPERLY AND BLEW HOT AIR THROUGH THE VENTS. THE VEHICLE WAS TAKEN TO WEST HILL FORD (1100 OYSTER BAY AVE S, BREMERTON, WA 98312) WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONER SWITCH, CONDENSER, AND THE EXPANSION VALVE NEEDED TO BE REPLACED. ALSO, THE AIR CONDITIONING SYSTEM NEEDED TO BE RECHARGED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO WEST HILL FORD WHERE IT WAS DIAGNOSED THAT THE RECEIVER DRYER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 133,000. THE VIN WAS NOT PROVIDED.