2020 Ford Escape Suspension Problems

White foggy smoke from exhaust. Backing sensor or driving sensor are off when sensing environment. Car suspension not fully stable sorta drift to left or right.

NHTSA ID

11762391

Incident

Jun 18, 1993

Purchased my 2020 Ford Escape brand new. Since owning it I have repaired/replaced the shocks and struts 3 times. They continue to leak. The car has not been used to carry heavy items or tow etc. Car is kept in a garage year round.

NHTSA ID

11726416

Incident

Mar 23, 2026

The contact owns a 2020 Ford Escape. The contact became aware that there was fluid underneath the rear of the vehicle. The vehicle was taken to the dealer who diagnosed that the rear shocks were leaking and needed to be replaced. The contact stated that approximately 20,000 miles later, while receiving a routine inspection, the dealer informed the contact that the rear shocks were leaking again and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the failure was not covered under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 20,000.

NHTSA ID

11653493

Incident

Apr 8, 2023

Mileage

20,000 mi

My car has only 50,000 miles on it. I took it to the dealership for an oil change, and they reported that the rear suspension shocks are leaking. I was only two months out of warranty at this moment.

NHTSA ID

11598410

Incident

May 23, 2024

The contact owns a 2020 Ford Escape. The contact stated while driving approximately 20–40 MPH, the vehicle was vibrating abnormally. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the vehicle was working as designed. The vehicle was taken to the local dealer, who completed a test drive and informed the contact that the vehicle was in ECO Mode and recommended driving the vehicle in SPORT Mode. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 18,000.

NHTSA ID

11590612

Incident

Aug 24, 2023

Mileage

18,000 mi

The door check bracket is broke to where my door makes a terrible noise and I hear this is affecting over 300,000 Ford escapes

NHTSA ID

11573474

Incident

Feb 15, 2024

Bought new, June 2021, both rear shocks leaking. Replaced with same type. Now 12/28/23 63,800 miles, both rear shocks leaking again. Can only replace with same part.

NHTSA ID

11564705

Incident

Dec 28, 2023

I bought the car in February, 2021. 11 months later the rear shocks had both failed and were replaced by dealer on 01/13/2022, at 9572 miles. One year later the shocks have again failed! Ford has refused to cover them under warranty, claiming that shock failure in one year is normal wear. This is a severe safety issue that affects vehicle handling and it needs to be addressed.

NHTSA ID

11523834

Incident

May 22, 2023

November 18, 2022 had my car for 22 months when I took it for oil change I reported a noise when turning the steering wheel. Ford mechanics decided it the front shocks. Part # LX6Z18124EQ was ordered at that time. As of today 3/8/2023 it is still on back order. The noise is getting louder. I have been in contact with Ford which has expedited the part about 3 - 4 weeks ago. Still not at dealership. I have never had so much problems with a new car. Ford denied the buy back or lemon law for FL stating it was after the 24 month warranty which is false. I’m wondering what else can I do if anything.

NHTSA ID

11510845

Incident

Nov 18, 2022