2020 Ford Escape Driver assistance Problems

There is a malfunction in the AWD system that gives a code for low voltage. I tracked down the issue to a factory defect where the connector to the AWD module doesn’t have a ground wire. Ford has acknowledged the issue under “Ford Customer Satisfaction Program 21B19” but it has since expired. (Expired after the vehicle was purchased) As a result of the fault, It disables AWD, hill start assist, forward collision assist.

NHTSA ID

11766344

Incident

Sep 6, 2026

These are the failed systems since the recall was being repaired since July 27th 2026. The car is presently still at the dealer today. Sept 18 2026. Sync Screen goes black Instrument cluster goes black. Auto-hold fails Pre-collision emergency assist not available Forward camera not available Drive mode not available Powertrain Control Module fails with error to Ford App Service Engine light on at all times We have all repair times it went back total of 4 times. No replacement vehicles was provided. Here are the additional files in this link there are approximately 16 repair files 3 are Ian pictures below uploaded https://acrobat.adobe.com/id/urn:aaid:sc:VA6C2:4e092f62-ba12-4fac-888f-d529227f810a

NHTSA ID

11764876

Incident

Jul 27, 2026

I consistently get an AWD failure warning and then it turns off multiple different safety features of the car, traction control, hill assist, AWD, collision detection etc. I have seen a lot of people complain about the same thing. This is dangerous and ford needs to provide a solution to the bad ground of the AWD module.

NHTSA ID

11761180

Incident

Jul 30, 2026

The rear cross traffic sensors are not detecting cross traffic when in reverse every time. It will work sometimes, but it failed to work at all for weeks. I have video showing it not working properly. I brought this to the dealership and was told that this is something that I will be required to fix out of my own pocket. This safety feature should be fixed or replaced at no cost the me because I was not involved in it no longer functioning. It is not clear why safety features that malfunction should be repaired at cost to the vehicle owner. If they stop functioning they should be fixed by the manufacturer.

NHTSA ID

11760043

Incident

Jul 3, 2026

I had complete brake failure while driving my vehicle yesterday I had new brakes installed on XXX by Mr tire auto service centersStore Number: #XXX ([XXX]) ​Invoice Number: XXX ​Guest ID: XXX ​Vehicle details: 2020 Ford Escape Titanium. They have deemed that PARTS were defective ( calipers and pads) . This situation ended up okay however if I was on open road I could have killed myself or others. The manufacturer of these parts needs to be flagged. We have requested a detailed list of the parts that were used to do this job and have also reached out to Monro who is their corporate affiliate. We have not heard back from them yet. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11759343

Incident

Aug 24, 2026

While I was driving on a highway the ADAS (IPMA) suddenly stopped working creating a dangerous situation as I was using adaptive cruise control at the time. It has never worked since. Ford has told me that there is no software fix and the hardware needs to be replaced at a cost of $1500. Unless I pay that amount I will lack key safety features like forward collision warning and automatic emergency braking.

NHTSA ID

11755454

Incident

Sep 8, 2025

The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V123000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. While the contact’s son was driving approximately 45 MPH, the screen on the radio went black. The vehicle was pulled over to the side of the road, and the radio independently reset and displayed the correct information. The failure had occurred approximately 3 - 4 times. The radio screen often displayed erroneous information with distorted images. The contact stated that the vehicle was included in a recall for the door, and after the recall repair was performed, the key fob failed to lock and unlock the doors. The vehicle was taken to the dealer, and the contact was informed that the manufacturer had not provided the parts for the recall repairs. The manufacturer was not informed of the failure. The failure mileage was approximately 71,000.

NHTSA ID

11755413

Incident

Aug 4, 2026

Mileage

71,000 mi

My husband I originally purchased this vehicle around October 2020. We are the only owners and when we purchased it, it had 78 miles on it. Since I purchased it I have had to pay out of pocket for all the tire sensors to be replaced, I have had to purchase a new heater fan, and a sensor for a seat belt that prevented my adaptive cruise control from working. A while back, a warning light came on saying my adaptive cruise control was no longer working. I took it to Ford and was told it would cost $1600 to fix it. Surprisingly, it started working on it's own a few days later. Currently I took the car in because my rear passenger window wouldn't go up. I was told that it would cost almost $1800 to fix it. I have taken it to Ford to have 2 of the 3 recalls fixed. They do not show that it was fixed and I was told they weren't able to fix it. I pushed the button one day to send the cloth covering on the moon roof back. It snapped and no longer works, their is a crack in my dash, and I frankly don't have the money to fix a window motor that should have not quit after six years. I take excellent care of my car. I have all the maintenance taken care of. I expect to have the brakes fixed, new tires, new battery. What I don't expect is for the sensors and motors to go out. I have been driving for over 40 years, owned multiple vehicles and I have to say I am so disappointed with Ford. I understand that the problems I am having is not just me, that many Ford Escape owners are having similar issues. I would just like some assistance.

NHTSA ID

11755348

Incident

Jan 1, 2024

The cross traffic did not alert me. The opposing vehicle was parked in a parking spot at the Jacksonville Dermatologist office near the Martinez dental office 32216. She caused over $8900 dollars in damage. She indicated she did not see me in her rear view camera. Her vehicle from 2017 Kia did not have the cross traffic alert system. She did not believe me there was such an alert system. I showed the police officer my vehicle 2020 Ford escape did have it. I did have an anxiety attack and had to slow my breathing. I have PTSD and take prescribed anxiety medication.

NHTSA ID

11751356

Incident

Jun 10, 2026

See attached document for complaint.

NHTSA ID

11743223

Incident

Apr 30, 2026

Several recalls on my vehicle and now ford is calling the expensive ones "customer satisfaction notice". Theres nothing satisfying about bad fuel injectors. Also , the wiper motor Description On your vehicle, the front windshield wiper Motor may become inoperative or may operate intermittently. Safety Risk This may result in reduced visibility or loss of visibility in certain conditions, increasing the risk of a crash. Remedy Parts are not available. Ford Motor Company is working to provide parts for this repair. When the remedy becomes available, Ford Motor Company will notify you via mail to schedule a service appointment with your dealer for repairs to be completed free of charge. The remedy is anticipated to be available in Q2 2026. Safety Risk SYNC screen update This may result in the image displayed being inverted or flipped, this includes all buttons. While in reverse the rearview camera image, buttons, and camera guidelines may also be inverted or flipped. A rearview camera that does not correctly display a correct image in reverse can reduce your view of what is behind the vehicle, increasing the risk of a crash. SYNC screen update Issue Date 2025-07-16 Campaign 25S76/25V467 Description On your vehicle there is a possibility that a fuel injector may crack, which may result in fuel accumulating on the top of the engine. Safety Risk Liquid fuel andor fuel vapor that accumulates near a hot surface, such as hot engine or exhaust components may ignite resulting in an under-hood fire, increasing the risk of injury. Its endless and they refuse to take accountability for their junk vehicles.

NHTSA ID

11740127

Incident

Jul 7, 2025

The contact owns a 2020 Ford Escape. The contact stated that she received a recall letter for NHTSA Campaign Number 25V467000 (Fuel System, Gasoline) and NHTSA Campaign Number: 26V123000 (Back Over Prevention). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. There had not been a failure experienced.

NHTSA ID

11737833

Incident

May 14, 2026

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V123000 (Back Over Prevention) and 25V467000 (Fuel System, Gasoline) and 26V117000 (Visibility) however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

NHTSA ID

11736124

Incident

May 6, 2026

The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline), 26V123000 (Back Over Prevention), and 26V117000 (Visibility); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11734023

Incident

Apr 27, 2026

Due to the two unrepaired recalls my family’s safety is at risk. The recalls could cause a fire or crash and with no remedy available my family is unsafe in this vehicle

NHTSA ID

11732900

Incident

Apr 22, 2026

The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V123000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The dealer was contacted several times. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

NHTSA ID

11731222

Incident

Apr 14, 2026

The contact’s daughter owns a 2020 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V123000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while in reverse(R), the back over prevention sensor alarmed the driver that a person or an object was in the rear of the vehicle, even though there was nothing behind the vehicle. While accelerating at various speeds and after being idle, the vehicle jerked abnormally before accelerating. While attempting to start the vehicle, the vehicle jerked and failed to immediately start, causing the driver to have to aggressively depress the accelerator pedal for the engine to start. The wrench warning light and check engine warning lights were illuminated. The dealer was contacted; however, the contact was unable to speak with a representative. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ID

11731083

Incident

Feb 21, 2026

The contact owned a 2020 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 26V123000 (BACK OVER PREVENTION), 26V117000 (VISIBILITY) and ( 25V829000 (STRUCTURE); and requested to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

NHTSA ID

11730194

Incident

Apr 9, 2026

Multiple warning lights 4WD, Advance track, power train, hill start coming up on in my 2020 Ford Escape Titanium. Some go off for a few days and then come back on, some go on and off while driving. Also purge valve evap codes come up

NHTSA ID

11730093

Incident

Jan 5, 2026

The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline), 25V829000 (Structure), 26V123000 (Back Over Prevention) and 26V117000 (Visibility); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer and the dealer were not made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11729866

Incident

Oct 8, 2025

Powertrain malfunction/ reduced power hill start assist warning Pre- collision assist not available

NHTSA ID

11725986

Incident

Mar 10, 2026

The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V123000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11725539

Incident

Mar 19, 2026

The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V829000 (Structure) and 26V123000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11725169

Incident

Mar 11, 2026

Warning lamps messages says so many things not available dash board crazy with at least 10 messages not working

NHTSA ID

11708706

Incident

Sep 20, 2025

The contact owns a 2020 Ford Escape. The contact stated that the infotainment system screen had turned off while driving, requiring the contact to pull over to the side of the road. The contact stated that upon turning off and restarting the vehicle, the infotainment system screen became operable. Additionally, the contact stated that the rearview camera was inoperable while reversing. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

NHTSA ID

11699793

Incident

Jul 17, 2025

Mileage

100,000 mi