Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2001 Ford Expedition submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 20 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
DURING WET WEATHER MY 2001 FORD EXPEDITION WILL HAVE VARIOUS ELECTRICAL PROBLEMS INCLUDING WINDSHIELD WIPERS NOT WORKING, RADIO TURNING ON/OFF, DOOR LOCKS NOT WORKING AND WINDOWS NOT WORKING. SOMETIMES CAR WILL NOT START AT ALL. *TR
IN THE LAST FEW MONTHS, I HAVE NOTICED THAT WHEN IT RAINS, MY BLOWER MOTOR WILL RUN ON HIGH-SPEED AND MY LIGHTS WILL FLICKER AFTER I TURN THE VEHICLE OFF. AT FIRST IT WOULD STOP AFTER A FEW SECONDS, HOWEVER THIS LAST TIME, IT RAN FOR ABOUT 10 MINUTES AND FINALLY SHUT OFF. I HAVE A CO-WORKER WHO HAS THE EXACT SAME EXPEDITION AND ASKED HIM IF HE'S HAD THIS HAPPEN TOO HIM, WHICH HE STATED YES AND HAS BEEN GOING ON FOR AROUND 6 MONTHS. I CALLED FORD MOTOR CO TO INQUIRE ABOUT A RECALL, SINCE THIS IS VERY UNIQUE IN NATURE, AND (OF COURSE) THEY HAVE NO RECORD NOR KEEP ANY DATA ON ANYTHING (ACCORDING TOO THE REP). NOT QUITE SURE WHAT THEIR JOB IS! SO I CALLED THE LOCAL DEALER AND THEY WERE 'FAMILIAR' WITH MY PROBLEM AND HAD A 'FEW' FIXED. WELL, AFTER DOING SOME RESEARCH ON THE INTERNET, IT TURNS OUT THERE'S MORE THAN JUST A 'FEW' INCIDENTS.. THERE ARE SEVERAL!!! THE PROBLEM APPEARS TOO START WITH A WATER LEAK IN THE WINDSHIELD, GOING TO THE FUSE BOX AND GEMODULE WHICH IN TURN SENDS ELECTRICAL CURRENTS TO THE ABS MODULE WHICH CAUSE ALL SORTS OF PROBLEMS. NOW IF THIS ISN'T A FORD MANUFACTURERS DEFECT VERSUS NORMAL WEAR AND TEAR, THAN I GUESS MY COLLEGE EDUCATION MEANS NOTHING. FROM MY RESEARCH AND THE LOCAL DEALERS QUOTE, THE COST OF THIS REPAIR STARTS A $1000.00.!! AS OF TODAY, I HAVE NOT FIXED IT, I'M DECIDING IT I WANT TO GET A DIFF VEHICLE. *TR
TL*THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR HANDLE IN THE PASSENGER COMPARTMENT WAS STRIPPED TO THE POINT WHERE HE COULD NOT USE IT TO EXIT THE VEHICLE. THE HANDLE FINALLY DETACHED FROM THE DOOR AND CANNOT BE BOLTED BACK. FORD STATED THAT THERE WERE NO RECALLS. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 93,450. UPDATED 03-04-08 *BF
AFTER RAIN OR HEAVY FOG WE EXPERIENCED MANY ELECTRICAL ISSUES ON OUR 01 EXPEDITION INCL. HORN NOT WORKING NORMAL,FRONT & REAR WIPERS NOT WORKING OR COMING ON BY THEMSELVES,DOOR LOCKS LOCKING/UNLOCKING WHILE DRIVING, INTERIOR & EXTERIOR LIGHTS NOT WORKING,ALARM SYSTEM GOING OFF WHILE SUV WAS BEING DRIVEN,FAN BLOWER ON AFTER SUV WAS TURNED OFF, RADIO WORKING INTERMITTENTLY, ETC. THE LATEST OCCURRED 1/16/08 AFTER HEAVY RAINS THE PRIOR NIGHT. SUV WOULDN'T START IN THE MORNING AND HAD TO BE JUMPED. IT WAS DRIVEN THAT DAY WITH ONLY ISSUE BEING INTERIOR LIGHTS COMING ON THEMSELVES. ON 1/17/08 SUV WOULDN'T TURN OVER AND AGAIN WAS JUMPED. THERE WAS CLICKING NOISE FROM ENGINE COMPARTMENT THAT SEEMED TO BE COMING FROM KELSEY HAYES BLACK BOX. WE IMMEDIATELY TOOK SUV TO DEALERSHIP AND ASKED FOR TECH TO WITNESS ISSUE. TECH CONFIRMED NOISE COMING FROM THE K-H ABS MODULE, SAID PROBLEM WAS PROBABLY DUE TO WINDSHIELD LEAK INTO FUSE BOX & GEM MODULE WHICH WAS SENDING CURRENT TO ABS MODULE AND ALSO CAUSING INTERIOR LIGHTS TO TURN ON/OFF BY THEMSELVES. ON 1/18/08 DEALERSHIP SAID TECH DID PRESSURE TEST ON WINDSHIELD AND IT LEAKED AND NEEDED TO BE RESEALED. FUSE BOX AND GEM MODULE WOULD ALSO NEED REPLACED. SINCE PROBLEMS WERE CAUSED BY WATER LEAK FORD EXT.WARRANTY WON'T COVER REPAIRS. I SPOKE TO SRV MGR,WHO SAID HE WOULD CALL ZONE MGR.AND GET BACK TO ME. I CALLED FORD CUSTOMER RELATIONS (CRC) TO DOCUMENT ISSUES. CALLED DEALERSHIP ON 1/21/08 AND SRV. MGR. SAID ZONE MGR. SAID NOTHING COULD BE DONE TO RESOLVE SITUATION AND WE WERE RESPONSIBLE FOR REPAIRS. DUE TO ONGOING ELECTRIC ISSUES WITH SUV WE FEAR OTHER SAFETY FEATURES MAY MALFUNCTION COMPROMISING OUR SAFETY. FORD ISSUED SSM 15773 ON 4/05/02 TO DEALERSHIPS ADDRESSING UNUSUAL ELECTRICAL ISSUES AFTER RAIN OR SNOW RESULTING FROM A WINDSHIELD WATER LEAK. THE SSM INCLUDED ACTIONS TO BE TAKEN IN THAT SITUATION. OUR VEHICLE WAS BACK TO DEALERSHIP MANY TIMES AFTER RELEASE OF SSM FOR ELECTRICAL ISSUES AND SSM WORK WAS NEVER DONE. *TR
I WAS COMING HOME FROM CHURCH IN HEAVY RAIN IN 2001 EXPEDITION WHEN THE WINDSHIELD WIPERS AND RADIO QUIT. I WAS FORCED TO PULL OVER DUE TO NOT BEING ABLE TO SEE ROAD AHEAD. I SHIFTED INTO PARK AND THE RADIO AND WIPERS CAME ON. BUT AS SOON AS I SHIFTED BACK INTO DRIVE THEY QUIT AGAIN. SO I WAITED OUT THE RAIN. WHEN RAIN CEASED I MADE IT HOME WITH NO WIPERS OR RADIO. WHEN I SWITCHED THE IGNITION TO OFF AND REMOVED THE KEY THE RADIO AND WIPERS STARTED TO WORK AGAIN. THE READING ON THE SPEED ODOMETER WAS LITTLE DASHES, AND THREE WARNING LIGHT WERE OWN. TURN KEY BACK ON AND TRIED TO CRANK SUV. IT WOULD ONLY TURN THE ENGINE OVER (NOT STARTING IT). I DISCONNECTED THE BATTERY TO KEEP FROM RUNNING BATTERY DOWN. IF THIS HAD HAPPEN IN HEAVY RAIN ON A CROWDED HIGHWAY THERE WOULD HAVE BEEN A MAJOR ACCIDENT AND PROBABLY DEATH. IT SEEM THAT THE 2001 EXPEDITION HAS A HISTORY OF WINDSHIELD LEAKS LETTING THE RAIN GET ON THE FUSE PANEL JUNCTION AND GEM MODULE. WHAT WILL IT TAKE TO GET FORD TO FIX THIS PROBLEM, DEATH AND PROPERTY DAMAGE? *TR
UNEXPLAINED ELECTRICAL ACTIVITY WHEN THE CAR IS UNATTENDED. SMELL OF BURNING PLASTIC/WIRING AFTER VEHICLE HAS BEEN SHUT OFF. CLICKING/HISSING COMING FROM UNDER DASH AFTER VEHICLE HAS BEEN SHUT OFF AND KEY REMOVED. HEATER, RADIO WILL CONTINUE TO RUN AFTER KEY HAS BEEN REMOVED, HAS EVEN COME ON BY ITSELF AFTER THE VEHICLE HAS BEEN LEFT UNATTENDED. MULTIPLE WARNING LIGHTS FLASHING FOR NO REASON AS WELL AS RANDOM WARNING BELLS. *NM
EXPERIENCED FAILURE OF SEVERAL ELECTRICAL COMPONENTS - ELECTRIC DOOR WINDOWS ON RIGHT FRONT, REAR WINDSHIELD WIPER, CRUISE CONTROL, INTERIOR LIGHTS WOULD NOT TURN OFF, BATTERY WORE DOWN, SUNROOF WINDOW. THE DEALER STATED THAT WATER GOT INTO THE CAR AND HAD TO REPLACE THE FUSE BOX AND COMPUTER AND THE SWITCH FOR THE FRONT RIGHT WINDOW. RETURNED WITH RIGHT FRONT DOOR WINDOW, AND REAR WIPER NOT WORKING AGAIN AND HAVE TO REPLACE THE MOTOR FOR THESE. *JB
WINDSHIELD WIPERS, RADIO, CLOCK, ALL STOP WORKING DUE TO WATER LEAK. IT WAS RAINING FOR SEVERAL HOURS. IN ADDITION, THE AC BLOWER WAS RUNNING WITH THE ENGINE OFF AND WITH NO KEYS IN THE IGNITION. DEALER FIXED WINSHIELD WATER LEAK AND INSTALLED SOP PARTS GEM MODULE AND CJB; ALSO REPLACED CENTRAL JUNCTION BOX. DESPITE ALL THIS, IN TWO OTHER OCCASIONS, THE AC CONTINUED TO RUN WITHOUT THE KEY IN THE VEHICLE. THIS WAS FINALLY FIXED. OLD PARTS ARE NOT AVAILABLE. *NM
DT: THE CONTACT COMPLAINED ABOUT SEVERAL PROBLEMS WITH VEHICLE. FIRST, THE ACCELERATOR PEDAL STUCK. THE DEALER CLEANED THE THROTTLE BODY WHICH SEEMED TO SOLVE THE PROBLEM. THE VEHICLE WOULD SOMETIMES SURGE FORWARD. SHE THOUGHT THE SURGING WAS RELATED TO APPARENT TRANSMISSION PROBLEMS. SHE FINALLY HAD THE TRANSMISSION REBUILT. PART OF THE COST WAS COVERED UNDER THE EXTENDED WARRANTY. SECONDLY, THE SEAT BELT IN THE MIDDLE ROW DID NOT RETRACT CORRECTLY. THE DEALER COULD NOT DUPLICATE THE PROBLEM. THEREFORE, NO REPAIRS WERE MADE TO THE SEAT BELT. THIRDLY, THE LEFT REAR DOOR ACTUATOR HAD TO BE REPLACED BECAUSE THE POWER LOCKS WERE NOT WORKING. FOURTHLY, THE REAR PASSENGER CHILD SAFETY LOCK DID NOT WORK PROPERLY. ONCE THE CHILD SAFETY LOCK WAS DEACTIVATED, AND THE DOOR HANDLE WAS RAISED FROM THE INSIDE, THE CHILD SAFETY LOCK ACTIVATED. THE CONTACT'S HUSBAND CORRECTED THIS PROBLEM BY TAKING APART THE LOCK AND CLEANING IT. SHE HAD TO PUSH VERY HARD ON THE EXTERIOR KEY PAD TO GET IT TO WORK. THE DEALER DID NOT THINK THIS WAS A PROBLEM SINCE SHE WAS ABLE TO GET IT TO WORK EVENTUALLY. LASTLY, THE RIGHT FRONT POWER WINDOW WORKED INTERMITTENTLY. THE DEALER COULD NOT DUPLICATE THE PROBLEM, AND NO REPAIR WAS MADE.*AK
THERE WAS A HEAVY RAIN THE EXPEDITION WAS PARKED OUTSIDE. THERE WAS WATER ON THE FLOOR MAT. THE HEADLIGHTS, WINDSHIELD WIPERS, RADIO WORKED WHEN THE EXPEDITION WAS OFF. YET WOULD NOT WORK WHEN THE CAR WAS ON. THE EXPEDITION ACTED ON ITS OWN. WE TOOK THE EXPEDITION TO THE DEALERSHIP (JIM KEIM FORD) WHERE WE PURCHASED THE VEHICLE. THEY CHARGED US 893.00 TO FIX THE FUSE PANEL, SENSOR PANEL AND RESEAL THE ENTIRE FRONT WINDOW. THEN JIM KEIM TOLD ME IT WOULD BE ANOTHER 200.00 IF THEY BROKE THE WINDSHEILD. I PAID THE MONEY AND HAVE NOT HAD A PROBLEM SINCE. *JB
SINCE I GOT THE TRUCK THE ELECTRIC SYSTEM HAS BEEN FAILING, ALSO THE BRAKES FAILED TO OPERATE WHILE ON THE FREEWAY AND ALMOST HAD US KILLED. THE BACK DOOR LOCKS BY ITSELF AND CAN'T BE OPENED. AIR COMES IN FROM THE FRONT WINDSHIELD AND IT ALSO LEAKS WHEN IT RAINS. ALL FOUR TIRES WERE VERY WASTED, ALSO I WAS LIED ABOUT THE INTEREST RATE. I WAS TOLD THAT MY INTEREST WOULD BE 6.78% AND IN THE CONTRACT IT APPEARS AS 12.15%.*JB
DT: 2001 FORD EXPEDITION. THE BACK DOOR HAS TWO HYDRAULIC LIFTS TO HOLD THE DOOR OPEN. ONE ON DRIVER'S SIDE BROKE LOOSE FROM THE VEHICLE. AFTER INSPECTION THEY FOUND THE OTHER LIFT WAS WELDED IN SIX PLACES, AND THIS ONE WAS ONLY WELDED IN ONE PLACE. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP AND THEY STATED IT IS NOT UNDER WARRANTY. THE MANUFACTURER ALSO STATES THIS IS NOT UNDER WARRANTY, AND IT WILL COST $435 TO FIX. THE DOOR COULD NO LONGER BE USED, IT WILL NOT STAY OPEN. *AK
FUSE BOX AND MODULE ALL KINDS OF ELECTRIAL PROBLEMS ALSO CAR WILL START ON ITS OWN THE CAR WILL JUMP INTO REVERSE
DT: CONTACT STATES THE WINDSHIELD IS LEAKING, CAUSING THE COMPUTER IN THE FUSE PANEL TO SHORT OUT. THE STEREO, WINDSHIELD WIPERS, AND THE AIR CONDITIONER COME ON WHEN THE VEHICLE WAS NOT IN USE. WINDSHIELD WAS REPLACED. WARRANTY EXPIRED , AND ELECTRONIC PANEL HAD NOT BEEN REPLACED. FORD MANUFACTURER HAS BEEN CONTACTED.*AK
THIS EXPEDITION STARTS UP WITH NO KEY WIPERS START AND STOP DOOR LOKES OPEN AND CLOSE 4 WHEEL DRIVE ENGAGES AND DISENGAGES IN PARK OR NEUTRAL THE CAR TRIES TO START AGAIN WHEN IT IS ALREADY RUNNING . THE CAR WAS PARKED WHILE I WENT INTO THE STORE MY WIFE WAS IN THE CAR IT JUMPED INTO REVERSE SHE JUMPED OUT OF THE CAR THE DOOR HIT HER NOCKED HER DOWN AND ALMOST RAN HER OVER THIS CAN BE REPEATED THE FUSE BOX AND MODULE WERE REPLACED AT A COST OF ABOUT $1,000.00 ALSO I HAD TO REPLACE THE FRONT WINDSHIELD AS IT WAS LEAKING THEY SAID THE CAR WAS OUT OF WARRENTY THE CAR HAS NEVER BEEN IN A ACCIDENT .
ELECTRONIC SHORTAGES IS CAUSING MALFUNCTIONS IN THE IGNITION SWITCH, WIPERS, RUNNING LIGHTS AND RADIO. THESE MALFUNCTIONS SEEM TO WORSEN WHEN IT RAINS. THE VEHICLE STARTS BY ITS SELF WHILE UNATTENDED. WHEN DRIVING IF THE WIPERS DONT WORK, I HAVE TO SHIFT THE TRANSMISSION TO NEUTRL FOR THEM TO OPERATE AND THE SAME FOR THE RADIO. I HAVE SPENT SEVERAL HUNDRED DOLLARS TO HAVE THIS PROBLEM LOOKED AT AND THE FORD DEALERSHIP STATED THAT THEY HAVE HAD SEVERAL VEHICLES COME IN WITH THE SAME PROBLEM, BUT I WOULD HAVE TO PAY AROUND $1000.00 MORE DOLLARS TO CHANGE OUT THE FUSE BOX AND STILL THIS MAY NOT THE CURE THE PROBLEM. THE TECHNITION STATED THAT WATER WAS GETTING IN BEHIND THE FUSE BOX SOME HOW. HE TOLD ME TO SILICONE THE COW DOWN TO THE WINDSHEILD TO REFLECT THE WATER, SO I DID AND IT DID NOT WORK. EVERY MORNING MY PREGANENT WIFE AS TO USE A BATTERY JUMPER BOX TO JUST START THE VEHICLE BECAUSE THE ELECTRONICS ON THE VEHICLE STAYS ON ALL THE TIME AS IF THE KEY WAS INSERTERED AND TURNED TO AUXILLARY. THE VEHICLE ATTEMPTS TO START DURING THE NIGHT BY ITS SELF. IT DOES NOT START, THE STARTER JUST TURNS OVER AS IF IT IS TRYING TO START UNTIL THE BATTERY GOES DEAD. I AM SCARED THAT THE VEHICLE IS GOING TO CATCH FIRE OR EVEN BLOW UP IN FRONT OF MY RESIDENCE. DEALERSHIP SAID THAT THEY COULD NOT FIX THE PROBLEM UNTIL ENOUGH PEOPLE CAME IN ASKING FOR THE SAME HELP. I HOPE THERE IS SOMETHING THAT CAN BE DONE ABOUT THIS 36,000.00 VEHICLE. I HAVE CARRIED THE VEHICLE TO SEVERAL OTHER MECHANICS AND THEY CANNOT FIGURE OUT THE PROBLEM BUT THEY STILL CHARGE ME FOR LOOKING. *AK
WINDSHIELD WIPERS FAILED TO WORK WHEN SUV IN DRIVE;WHEN LIGHTS ON;4X4, WIPER AND ABS INDICATOR ON DASH FLASHING ON AND OFF. RADIO SHUTTING OFF WHEN VEHICLE PUT IN DRIVE. PW NOT WORKING WHEN VEHICLE IN DRIVE. 11/20/04 WAS FIRST OCCURRENCE. HAPPENED APPROX. 8 TIMES BETWEEN THEN AND 12/23/2004. *NM
WHILE AT A STOP ANOTHER VEHICLE REAR ENDED CONSUMER'S VEHICLE AT ABOUT 50 MPH. PASSENGER'S SIDE SEAT RECLINED, AND DRIVER'S SIDE HINGE BROKE CAUSING SEAT TO RECLINE ALL THE WAY BACK.PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
THE DOOR LOCK (RECESSED KEY CYLINDER) ON THE DRIVER SIDE OF THE VEHICLE CAN BE PUNCHED OUT FOR EASY ENTRY DUE TO A DESIGN FLAW,, THE CONSUMER WAS UNAWARE THAT THIS HAD HAPPENED UNTIL THEY RELIZED THAT CONTENTS INSIDE THE VEHICLE HAD BEEN MISSING, THE CONSUMER IS UNABLE TO PUT THE DRIVERS SIDE WINDOW DOWN BECAUSE OF THE PUNCHED OUT DRIVERS SIDE DOOR LOCK. *YH
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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