Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2001 Ford Expedition submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
THE HORN DOESN'T WORK AT ALL EVEN WHEN LOCKING WITH THE KEYLESS FOB. CRUISE CONTROL DOESN'T SEEM TO WORK AT ALL. I CAN ENGAGE THE E-BRAKE AND THE LIGHT WON'T TURN ON IN MY DASH. NONE OF THE CONTROLS ON MY STEERING WHEEL WORK AT ALL.
I JUST PURCHASED A 2001 FORD EXPEDITION EDDIE BOWER EDITION AND THE FRONT END SQUEAKS. SO I ACCESSED THIS SITE AND FOUND SEVERAL COMPLAINTS ABOUT THE SAME CONDITION. AFTER READING THESE COMPLAINTS, I AM WORRIED THAT MINE WILL DO THE SAME THING. I'M CONSIDERING PARKING THE VEHICLE AND NEVER USING IT AGAIN. SOMEONE NEEDS TO FORCE FORD TO RECALL THESE VEHICLES AND HAVE THEM REPAIR THE PROBLEMS BEFORE SOMEONE GETS HURT. TO HAVE THE FRONT END REPAIRED ON MY EXPEDITION WOULD COST AT LEAST $1500.00 OR MORE. I AM ON DISABILITY AND CANNOT AFFORD THESE REPAIRS. THIS IS A MANUFACTURE DEFECT AND NEEDS TO BE ADDRESSED AS SUCH. ALL VEHICLES ARE SUPPOSED TO BE DESIGNED WITH THE SAFETY OF, NOT ONLY THE PASSENGERS IN MIND, BUT ALSO OTHER VEHICLES ON THE ROAD. THE COST OF THE REPAIRS TO FORD MOTOR COMPANY WOULD BE MINOR COMPARED TO THE LOSS OF LIFE AND TO THE DAMAGES TO HUMANS AND VEHICLE(S) IN AN ACCIDENT. I DON'T WANT TO GET RID OF MY EXPEDITION, I JUST WANT IT SAFE AND TO BE REPAIRED PROPERLY. *TR
2001 FORD EXPEDITION WAS BEING DRIVEN AROUND 40MPH WHEN THE STEERING WHEEL AND BRAKES FAILED TO WORK. WITH THE HELP OF MY PASSENGER, WE WERE ABLE TO PULL HARD ON STEERING WHEEL AND GET IT TO TURN OFF ROAD AND INTO PARKING LOT. VEHICLE WAS ABLE TO CROSS SEVERAL LANES SAFELY ONLY BECAUSE THERE WAS NO TRAFFIC CLOSE ENOUGH TO BLOCK OR CHALLENGE THIS EMERGENCY NEED. BRAKES WOULD NOT RESPOND WELL EITHER. ACCIDENT AND INJURY COULD HAVE EASILY HAPPENED. AIR CONDITIONING REMAINED RUNNING LIKE NORMAL BUT THE OIL AND BATTERY LIGHTS CAME ON AFTER INCIDENT BEGAN. ONCE STOPPED, THE VEHICLE KEY WAS TURNED TO THE "OFF" POSITION AND THEN TURNED ON AGAIN. THE STEERING AND BRAKES BEGAN WORKING AGAIN. IT WAS DRIVEN SLOWLY HOME WHERE IT REMAINS. IT IS VERY DANGEROUS TO HAVE A LARGE VEHICLE LOSE STEERING AND BRAKES WHILE BEING DRIVEN. I COULD NOT HAVE STEERED CLEAR OR STOPPED FOR PERSONS OR VEHICLES. A VERY HAZARDOUS CONDITION THAT WARRANTS INVESTIGATION. *TR
THE CONSUMER RECEIVED AN INSPECTION LETTER FROM THE MANUFACTURER TO HAVE THE TIE RODS INSPECTED. THE CONSUMER LATER CONTACTED THE MANUFACTURER AND ASKED WHY? SINCE THE VEHICLE ONLY HAS 68,000 MILES ON IT AND WHY SHOULD THE TIE RODS BE SUSPECT TO FAILURE AT ONLY 68,000 MILES. THE MANUFACTURER FAILED TO COMMENT. THE CONSUMER IS NOW TERRIFIED IN FEAR THAT THE VEHICLE MAY HAVE PROBLEMS THAT COULD EFFECT THE CHILDREN. PROVIDE FURTHER DETAILS. *JB
LOWER BALL JOINT FAILURE ,NO WARNING. LOWER BALL JOIT ,RIGHT SIDE-RIGHT FRONT AXLE(INNER AND OUTER C/V JOINTS. REPLACED BALL JOIT AND AXLE AT OWN EXPENSE. FORD SAID BALL JOINTS SHOULD LAST 100,000 MILES , VEHICLE ONLY HAS 55,600 MILES. *AK
STEELING FAILURE, LOST CONTROL OF CAR, CAR CRASHED TO THE WALL. WROTE TO FORD. BUT NO RESPONSE.*AK
VEHICLE WAS GOING 35MPH AND STEERING MALFUNCTIONED. THERE WAS NO RESPONSE, NO MATTER WHICH DIRECTION VEHICLE WAS STEERING. VEHICLE CONTINUED TO GO STRAIGHT. DEALER WAS CONTACTED. PLEASE PROVIDE MORE INFORMATION.*AK
CONSUMER FEELS VERY UNSAFE WHEN MAKING LEFT HAND TURNS OR MAKING LEFT CURVES. STEERING IS VERY LOOSE, )AND CONSUMER MUST GRIP STEERING WHEEL VERY TIGHTLY WITH BOTH HANDS. VEHICLE FEELS LIKE IT WILL TIP OVER EASILY. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .