I smelled something burning in my vehicle and then after that my air conditioner stopped working and it turned out to be the blower motor that was replaced in December of 2023
- NHTSA ID
- 11773804
- Incident
- Oct 22, 2026
Owner-reported complaints naming the electrical system, filed with NHTSA
Data refreshed
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2017 Ford Expedition submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 93 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 93, in the owner's own words
I smelled something burning in my vehicle and then after that my air conditioner stopped working and it turned out to be the blower motor that was replaced in December of 2023
My camera only works for a couple of seconds and not always, plus the screen turns blue or black
Vehicle is subject to NHTSA Recall 25V572 (Ford 25S89) for rear view camera failure. The camera intermittently displays a blank or distorted image when in reverse, or shows a “camera unavailable” message. This is a known safety defect acknowledged by the manufacturer. Remedy has not been available for over 6 months, leaving the vehicle with an unresolved safety issue affecting rear visibility. No parts or repair timeline have been provided.
The contact owns a 2017 Ford Expedition. The contact stated that while driving at an undisclosed speed, the air conditioner failed. The air conditioner continued to turn off and on unexpectedly. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number 22V648000 (Visibility, Electrical System). The vehicle was taken to the dealer for repair under the original recall and was diagnosed with an AC blower motor failure. The failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 71,456.
Rear view camera is inverted left to right and stuck in the trailer hookup mode (magnify +). At night the picture is very grainy to almost unusable.
The contact owns a 2017 Ford Expedition. The contact received notifications of NHTSA Campaign Numbers: 22V648000(Visibility, Electrical System), 25V236000 (Service Brakes, Hydraulic), and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at various speeds, the brake pedal was depressed, but the vehicle failed to respond as intended. The contact stated that upon releasing and depressing the brake pedal once again, the vehicle responded as intended. It was unknown whether a warning light was illuminated. The contact also stated that the auxiliary plug had failed to function as intended, and there was no electrical charge upon plugging in a phone charger or USB cord. Additionally, the contact stated that the rearview camera image was distorted while the vehicle was in reverse(R), which prevented the driver from safely operating the vehicle. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failures. The failure mileage was approximately 65,000.
Back up camera goes dark when we back up but it doesn't do it when I had it in the dealership they say I need a new camera but it started when you all put out a recall.
Rear blower motor caught on fire, causing smoke to cover the inside of the vehicle. Part had to then be removed from the car. Melted plastic around the inside of the fan and motor. Also we have replaced the blower motive in the front of the vehicle that was under recall and it has continued to let's burn wires underneath the dash whete it plugs in so i dont believe the blower motor in front was the issue!
The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000(Visibility, Electrical System), and the vehicle was taken to the dealer, where the recall repair was completed; however, the defroster failed to function as intended after the recall repair. There was no warning light illuminated. The vehicle was taken back to the dealer, where it was diagnosed with blower motor failure, but the dealer declined to repair the vehicle free of charge. The contact stated that the vehicle had not experienced a blower motor failure prior to the recall repair. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was provided. The failure mileage was 136,000.
The contact owns a 2017 Ford Expedition. The contact stated that upon starting the vehicle, the blower motor assembly was abnormally loud. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The contact stated that the fan was already replaced under NHTSA Campaign Number: 22V648000 (VISIBILITY, ELECTRICAL SYSTEM). The manufacturer was notified of the failure. The approximate failure mileage was 138,000.
The backup camera works intermittently. When I put the vehicle in reverse, the rearview camera sometimes displays a blank image. There are several recalls pending for the same issue for later years. For example, Ford has a recall for 2018-2022 Ford Expeditions with Ford Reference Number 25S72 and another recall effecting 2021 - 2024 vehicles. [XXX] Help would be appreciated. Thanks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
BACK UP COMPUTER SCREEN NOT WORKING EVERY TIME VEHICLE IS PUT IN REVERSE. TALKED WITH SERVICE MANAGER -ABOUT 6MONTHS AGO TOLD IF UNIT DOES NOT MALFUNCTION WHEN BEING TESTED CANNOT CHECK PROBLEM.BUT IF I WOULD LEAVE CAR FOR A DAY THEY WOULD TRY AT VERIOUS TIMES TO SEE IT NOT WORKING.NO WARNING ONLY SCREEN TELLING US BACK UP SCREEN NOT WORKING OR SCREEN GOES TO BLUE SCREEN WITH NOTHING ON IT.
The contact owns a 2017 Ford Expedition. The contact stated that while starting the vehicle, there was an abnormal smoky odor coming from the vehicle. The contact previously received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The vehicle was taken to the dealer, and it was diagnosed and determined that the front blower motor assembly had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that while starting the vehicle, the front blower overheated and burned one of the passengers' legs. The contact stated that medical attention was not needed. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred to the NHTSA Hotline for assistance. The approximate failure mileage was 91,500.
Backup Camera is intermitent, screen blanks or is distorted this happens randomly seems to happen more often in warm weather.
The rocker panels have rusted completely out. I've found information online where people have brought it to ford dealerships attention to be told ford knows water leaks into the rocker panels and sits and rots out. My kids have all caught their ankles and cut them horribly. Our back up camera only works once in a great while.
My 2017 Ford Expedition is experiencing the exact same rear backup camera problem as described in recall number 25V315000; however, the recall issued is not wide enough to cover all the affected cars. The recall should be expanded to cover 2017 Expeditions as well.
The contact owns a 2017 Ford Expedition. The contact stated that while the vehicle was parked, the vehicle was making an extremely loud roaring sound. There were no warning lights illuminated. The contact stated that the engine failed to crank over the following day due to the battery being drained. The vehicle was jumpstarted and taken to the local dealer where it was diagnosed and determined that the blower motor had caused the failure. The vehicle was not repaired. The dealer informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The manufacturer was contacted and confirmed that the repairs would be at the owner’s expense and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 121,000.
The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (VISIBILITY, ELECTRICAL SYSTEM). The contact stated that while driving at an undisclosed speed, the contact felt heat coming from the bottom of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the blower motor. The vehicle was repaired. The contact stated that the failure persisted. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the blower motor, and the contact was informed that a faulty blower motor had been installed. The vehicle was repaired. The contact stated that the failure persisted. No warning lights were illuminated. The vehicle was taken to Jones Ford Casa Grande (2425 E Florence Boulevard Suite A, Casa Grande AZ 85194). The vehicle was diagnosed, and it was determined that the blower motor wiring harness was burned and needed to be replaced. The contact was informed that the damaged part was not included in the recall repair and refused to repair the vehicle. The vehicle was not repaired for the most recent failure. The manufacturer was notified of the failure but provided no assistance and referred the contact to other Ford dealers. The failure mileage was approximately 90,000.
The contact owns a 2017 Ford Expedition. The contact stated that the instrument panel was either partially illuminated, or the extremely low-lit. The contact stated that occasionally the instrument panel was blank. Additionally, back over prevention camera was occasionally blinking or was inoperable, failing to provide an image as needed. The contact had to pull over and restart the vehicle for the vehicle to return to normal operation. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 25V315000 (Back Over Prevention). The vehicle was taken to the local dealers, who were unable to determine the cause of the failure. The dealer stated that the failure might have been caused by the rain. The vehicle was taken to another local dealer, Peltier Ford (200 TX-63 Spur, Longview, TX 75601); however, the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 50,000.
The contact owns a 2017 Ford Expedition. The contact stated that while driving at slow speeds during the snow, the vehicle slid on the icy road. The brake pedal was depressed, but the vehicle failed to respond. Due to the failure, the vehicle crashed into the guardrail and came to a stop. The contact stated that the air bags did not deploy. The contact was unsure if there was a warning light illuminated. The vehicle was taken to a dealer; however, no cause for the failure was found. The contact suffered injuries to her back and neck. However, medical attention was not received. A Police report was not filed. The contact also stated that the failure had occurred three years ago. The contact then received notification of NHTSA Campaign Number: 25V236000 (SERVICE BRAKES, HYDRAULIC) in 2025. The contact stated that on another occasion, the climate control front blower failed to function as intended. The contact stated the A/C was inoperable. The dealer picked up the vehicle, and the repairs were pending. The contact stated that recently, water had leaked into the front cabin of the vehicle from an unknown location and damaged the wires for the blower. The manufacturer was made aware of the failure but provided no assistance. The contact received notification of NHTSA Campaign Number: 22V648000 (VISIBILITY, ELECTRICAL SYSTEM). The failure mileage was approximately 70,000.
Back up camera glitches and it keeps beeping
AC BLOWER STOPPED FUNCTIONING
Rear camera blurry and unable to view. One has to get out and open and close the rear liftgate in order for the camera to work correctly. This may have to be done a number of times before camera is returned to normal operation. Dealer stated it may take $1000.00 dollars to repair.
Took vehicle in for recall work of replacing the HVAC Front Blower Motor Assembly. Vehicle was returned and blower motor stopped working 3 days later. Now being told that the fan blower motor controller and connector have to be replaced becasue they have gone bad and that it is not covered under the current recall. There should be no reason that those parts aren't covered under the recall. if the blower motor hadn't overheated, then the controller and conector should not have been damaged. A quick google search over complaints for this same issue lets me know that other people have had the exact same issue. Ford said to file the complaint with you.
The contact owns a 2017 Ford Expedition. The contact stated while attempting to start the vehicle, the vehicle failed to start. Roadside Assistance was contacted. The technician connected the battery cables and jumpstarted the vehicle. The vehicle was started, and the vehicle was driven to the residence. The contact later replaced the battery. The contact stated that the failure reoccurred. The vehicle was taken to the dealer where it was diagnosed with parasitic battery drain due to a failed gear shifter. The contact was informed that the gear shifter needed to be replaced. The vehicle was being repaired. The contact was informed that parts had been ordered for the repair. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 40,000.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .