Owner-reported complaints naming the other system, filed with NHTSA
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Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above. Every record below is an owner-reported complaint about the 2017 Ford Expedition submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 16 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
The contact owns a 2017 Ford Expedition. The contact stated while the tires were being rotated, the tire technician was unable to remove the lug nuts because the lug nuts had swollen. The contact was informed that all four wheels had the same failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 68,000.
Wheels: tires were unidernflated to 25 and no dash warning received. Tires inflated to 32. Within a month severe tire bulge appeared no dash warning. Tires now replaced. Power train: yellow wrench on dash, suv went limp after acceleration, suv had limited forward power to pull over to side of road. Shut engine off, restarted, no yellow wrench, no problem for approximately 20 miles. Identical problem occurred 2 more times about 20 miles after the preceding incident. From Ford forums it appears there is an issue with the throttle body, but when taken to Ford for OBD scan no error was found. This 2017 Ford only has been garage kept, gently driven about 34,000 miles.
The factory Ford lug nuts have "swollen" so that the 2 piece "cap" has detached from the actual nut preventing me from removal or properly tightening the lug nut to the wheel. In the even of a flat tire, this would be impossible to change along the highway.
The contact owns a 2017 Ford Expedition. The contact stated that while driving at an undisclosed speed, the driver's side front tire became flat. The contact pulled to the side of the road to replace the driver's side front tire; however, she was unable to remove the lug nuts with the lug wrench. AAA arrived on the scene but was also unable to remove the lug nuts. AAA informed the contact that the aluminum caps on the lug nuts prevented the lug wrench from removing the lug nuts. The vehicle was towed to a tire repair specialist where twenty-four lug nuts were replaced. The dealer was not notified of the failure. The manufacturer was made aware of the failure and informed the contact that the failure was a wear and tear issue. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 100,000.
I wanted to have a tire rotation and balance completed at the dealership but they could not do it due to the swelling of the lug nuts. I don’t have any way to change my tire in case of a flat along the road or worse, a wheel falling off.
During routine maintenance the dealer informed me that my vehicle had swollen lug nuts and that all 24 needed to be replaced. This was done on August 10, 2022 at 62340 miles. At least the muffler belt was ok !
I purchased my Ford Expedition new in January 2018 and have driven it 40,000 miles. When I took it to Wyatt Johnson Ford yesterday for a routine oil change and tire rotation, I was told that it has "Swollen lug nuts." I have Extended Plus Elite New warranty, Ultimate Titanium Plus warranty, and Perma Plate Appearance Protection warranty; but was told that the warranties would not cover replacement of the swollen lug nuts. Apparently this is a poor design and Ford should redesign the lug nuts and issue a recall.
Ford makes A 2 part faulty lugnuts which warps and can cause separation and consequently an accident! I was told at my last oil change January 2022 that I'd need to pay to have the lug nuts changed but they'd put the same. Or I can buy after Market lug nuts which is 1 whole part and pay to replace all of them.
Recall # 22V150 for Brake Master Cylinder may leak fluid into Booster. Also Ford's 2 part lug nuts Warp and there should be a recall I already have 2 lugnuts in my back rare passenger tire.
Getting tires change and lug nuts are swollen. I heard this is a very common problem and now needs to be replaced.
Unable to change tire because of swollen lug nuts: the nominal size socket is too small and the next size up is too large. Had to have vehicle towed to a shop to get the lug nuts removed.
When I recently got tires rotated my vendor (not the car manufacturer) informed me there are known problems with lug nuts on Ford Expeditions; that apparently something about two-layer metal causing swelling and difficulty for tire repair shops to effectively remove them which causes (to a degree) stripping of them. Tire shop employee informed me and also showed me the result after they rotated and you can tell there is an issue.
During a recent routine mileage based tire rotation and balance at an independent service center , the technician had difficulty placing the socket onto the lug nuts to remove them. He had to tap the socket wrench with a hammer to get the socket onto the nut. Tech illustrated where the lug nuts had swollen and he had seen this on other Ford vehicles. This factory lug nut is a 2-part assembly and swells over time to the point where a standard and factory supplied socket on the vehicle would not work properly if there was a situation where the tire needed to be changed .ie.. a flat on the side of the highway. This vehicle is less than 5 yrs. old... I purchased a complete new set of 24 lug nuts before leaving. A true safety issue of one being able to use the vehicle equipment to safely remove and replace a tire without concern over whether the socket will fit the lug nuts AND removing the lug nuts from the socket. I have opened a case with Ford.
TL* THE CONTACT OWNS A 2017 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO FOR MAINTENANCE HOWEVER, IT WAS DIFFICULT TO REMOVE THE LUG NUTS. THE CONTACT STATED THAT THE LUG NUTS WERE SWOLLEN. THE LUG NUTS WERE REMOVED AND REPLACED WITH A NEW IMPROVED SET OF LUG NUTS. GREEN FORD (3800 W WENDOVER AVE, GREENSBORO, NC 27407, (336) 292-8310) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE LUG NUTS WERE NOT COVERED UNDER WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
EXITING THE 215 NORTHBOUND, WE STOPPED AND PARKED AT A STORE. WHILE PARKED THE INDICATOR LIGHT CAME ON FOR LOW TIRE PRESSURE. I DID NOT PAY THAT MUCH ATTENTION BECAUSE THE CAR INDICATOR LIGHT HAS COME ON BEFORE AND THE CAR HAD RECENTLY HAD ITS ROUTINE MAINTENANCE CHECK. WHEN DRIVING WAS RESUMED THE CAR BEGAN TO WOBBLE. ASSUMING WE HAD A FLAT, WE ATTEMPTED TO DRIVE TO A MORE ILLUMINATED AREA TO INSPECT THE CAR AND CALL ROAD SIDE SERVICES. THE CAR AT THIS POINT WAS BEGINNING TO DECELERATE ALMOST TO A STOP SO I INCHED CAR ONTO AN UNPAVED AREA. I ASSUMED THE CAR'S SLOWING AND STOPPING ON ITS OWN WAS A SAFETY FEATURE. AS I PULLED TO THE SIDE OF AN UNPAVED CITY ROAD, I HAD MY FOOT ON THE BRAKE BUT NOT IN THE PARKING GEAR. THE CAR WAS STATIONARY AS MY SISTER EXITED THE CAR AND TO INSPECT THE TIRES. THE RIGHT REAR PASSENGER TIRE WAS FULLY DEFLATED. MY TWO DAUGHTERS WERE ABOUT TO GET OUT OF THE CAR SO HAD UNFASTENED THEIR SEATBELTS. THIS IS WHEN THE CAR MADE A QUICK SUDDEN JERK FORWARD, I PRESSED MY FOOT ON BRAKE TO MAKE SURE THE CAR WAS AT A COMPLETE STOP AND THAT WAS WHEN IT FELT LIKE A FORCE HAD PUSHED THE CAR TO TOP SPEED, AN SUDDEN UNINTENDED AND FORCEFUL ACCELERATION. I ATTEMPTED TO BRAKE BUT I HAD NO CONTROL. I WAS TRYING TO AVOID HITTING THE POLE, BUT ALSO HAD NO CONTROL OVER THE STEERING WHEEL. THE CAR COLLIDED WITH A WATER VALVE/POLE AND CHAIN LINK FENCE AT TOP SPEED.
TL* THE CONTACT OWNED A 2017 FORD EXPEDITION. WHILE THE CONTACT'S SPOUSE WAS DRIVING 40 MPH, THE FRONT DRIVER'S SIDE RIM EXPLODED WITHOUT WARNING. THE EXPLOSION CAUSED FRAGMENTS TO PERFORATE THE AIR BAG SENSORS. THE DRIVER AND PASSENGER IN THE VEHICLE WERE STRUCK BY FLYING DEBRIS, WHICH CAME UP FROM UNDER THE HOOD OF THE VEHICLE. THE DRIVER WAS RENDERED UNCONSCIOUS FROM THE IMPACT. THE VEHICLE THEN VEERED OFF THE ROADWAY AND CRASHED INTO A UTILITY POLE. THE DRIVER AND FOUR OTHER PASSENGERS IN THE VEHICLE SUSTAINED CONCUSSIONS THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS UNSURE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED DESTROYED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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