RoadVitals

2003 Ford Explorer Fuel system Problems

Owner-reported complaints naming the fuel system system, filed with NHTSA

Data refreshed

Fuel system reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Apr 20, 2014
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
<1%
of 1,131 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2003 Ford Explorer submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming fuel system

Shown in the owner’s own words, exactly as filed

Fuel systemPowertrain (other)
Filed Apr 20, 2014

THE O/D LIGHT CAME ON. I HAD TO LET OFF ON MY ACCELERATOR PEDAL TO GET MY CAR TO SHIFT INTO 2ND GEAR. SOMETIMES I WOULD PUSH ON THE ACCELERATOR AND AT 4000 RPM, MY CAR WOULD SHIFT. AFTER TAKING THE CAR INTO THE TRANSMISSION SHOP, THE TECHNICIAN TOLD ME THAT THE BAND FOR SECOND GEAR SNAPPED AND A ROD STARTING GRINDING WHICH DISPERSED METAL INTO THE TRANSMISSION. THE ROD AS WELL AS THE GEARS, SOLENOID, AND THE TORQUE CONVERTER HAD TO BE REPLACED. THE COST OF THIS REPAIR WAS 1700 DOLLARS. SHOULD MY TRANSMISSION BE GOING OUT THIS SOON? WHY WASN'T THERE A RECALL FOR THIS TRANSMISSION? *TR

NHTSA ID
10583757
Incident
Mar 21, 2014
Mileage
85,000 mi
Driver assistanceFuel system
Filed Jan 26, 2014
Crash reported

THIS EVENT HAS HAPPENED TWICE NOW MY 2003 FORD EXPLORER HAS EXCELERATED WITHOUT WARNING ! AND WHILE TRYING TO STOP THE VEHICLE. THE SECOND TIME ENDING IN AN ACCIDENT. I HAVE ONLY HAD THIS VEHICLE JUST UNDER 2 MONTHS ! THE FLOOR MATS ARE NOT THE PROBLEM HERE. ONCE I WAS IN REVERSE AND A POWER SURGE CAME OVER THE VEHICLE THE BRAKES WOULD NOT WORK DIDN'T RESULT IN AN ACCIDENT BUT WAS SOMEWHAT AFRAID OF IT. I WAS COMING HOME LAST NITE TURNED INTO MY DRIVE AND THE VEHICLE EXCELERATED WITHOUT WARNING BRAKES DID NOT WORK AT ALL ENDED UP SMASHING INTO MY FORD ESCAPE THAT COULD HAVE BIN MY LITTLE GIRL OR SOMEONE'S CHILD! WILL NOT DRIVE THIS VEHICLE AGAIN. HAVE HAD FORDS MOST ALL OF MY LIFE NEVER SEEN THIS BEFORE! THERE'S A LOT OF EXCELERATION PROBLEMS LISTED ON THIS SITE I THINK IT'S TIME FOR A RECALL BEFORE SOMEONE IS KILLED THANKS FOR YOUR CONCERN! *TR

NHTSA ID
10561523
Incident
Jan 15, 2014
Mileage
83,547 mi
Fuel system
Filed Feb 11, 2013

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE REFUELING, A LARGE AMOUNT OF FUEL SPRAYED OUT OF THE FILLER NECK. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 123,000. THE VIN WAS UNAVAILABLE.

NHTSA ID
10497738
Incident
Sep 4, 2012
Mileage
123,000 mi
Fuel system
Filed Oct 18, 2011

MY 2003 FORD EXPLORER WAS IN THE SHOP FOR A FUEL SMELL AND DIAGNOSED WITH A FUEL TANK LEAK AROUND THE FUEL FILLER HOSE AT THE GAS TANK. THERE IS VISIBLE CRACKING ON THE PLASTIC SURROUNDING THE BASE OF THE FILLER NECK AS IT ATTACHES TO THE FUEL TANK WITH CONSTANT FUEL SEEPAGE. I CALLED THE CUSTOMER RELATIONSHIP CENTER AT FORD MOTOR COMPANY WITH THE HOPE THAT THEY WOULD BE CONCERNED ABOUT THIS SERIOUS ISSUE AND WAS GIVEN A CASE NUMBER AND ASKED TO TAKE MY VEHICLE INTO MY LOCAL FORD DEALER'S SERVICE DEPARTMENT FOR AN INSPECTION TO VERIFY THE PROBLEM. I LEFT MY VEHICLE WITH THEM FOR AN ENTIRE DAY AND WAS TOLD AT THE END OF THE DAY THAT THERE WOULD BE NO ASSISTANCE AVAILABLE FROM FORD AND THEREFORE NO WORK OR INSPECTION WAS PERFORMED BY THE SERVICE DEPARTMENT. THIS IS A CRITICAL FORD MOTOR COMPANY ENGINEERING PROBLEM AND WOULD HOPE THEY WOULD TAKE A SERIOUS INTEREST IN RESOLVING SUCH A HAZARDOUS ISSUE. *TR

NHTSA ID
10430738
Incident
Oct 7, 2011
Mileage
86,676 mi
Fuel system
Filed Nov 20, 2010

I HAVE A 2003 FORD EXPLORER AND RECENTLY THE CHECK FUEL CAP LIGHT WENT ON, I HAVE CHANGE THE CAP 3 TIMES, RESET THE COMPUTER, CHECK THE CHARCOAL CANISTER, THE FUEL LINES AND ALL THE RECOMMENDATIONS ON THE USERS MANUAL BUT NOTHING SEEMS TO WORK, NOW THE SERVICE ENGINE SOON LIGHT ALSO WENT ON, I CHECKED ONLINE AND THERE IS THOUSANDS OF PEOPLE WITH THE SAME PROBLEM... NO SOLUTION FROM THE DEALER OR ONLINE YET. *TR

NHTSA ID
10366928
Incident
Oct 1, 2010
Mileage
160,000 mi
Fuel system
Filed Mar 2, 2010

1. FUEL GAUGE JUST STOP WORKING AFTER REFILLING THE VEHICLE. 2. THE FAILURE JUST HAPPENED AND NOW IT DOES NOT DETECT GAS IN THE ENGINE. 3. THE FAILURE HAPPENED SHORTLY AFTER GETTING A NON-RELATED ITEM FIXED ON FEBRUARY 27, 2010. *TR

NHTSA ID
10315964
Incident
Mar 2, 2010
Mileage
74,042 mi
EngineFuel systemTransmission
Filed Dec 15, 2008

I PUT THE DATE OF INCIDENT AS THE DATE I PURCHASED THE VEHICLE. I PUT THIS DATE AS SUCH BECAUSE EVER SINCE I PURCHASED THIS VEHICLE, WE HAVE HAD NOTHING BUT RUN AROUNDS BY THE SERVICE PROVIDERS AND CONSTANT REPAIRS EVERY 3-7 MONTHS SINCE I PURCHASED THE VEHICLE. THE FIRST MAJOR REPAIR OCCURRED WHEN I HAD OWNED THE VEHICLE FOR 18 MONTHS, AT 35,998. IT HAD AN $1800 TRANSMISSION JOB. SUBSEQUENT REPAIRS HAVE BEEN FOCUSED TRANSMISSION ISSUES (ALWAYS SOMETHING SLIGHTLY DIFFERENT THAN PREVIOUS), ENGINE FUNCTION, AND OTHER MECHANICAL ISSUES. AN EXTENDED WARRANTY WAS PURCHASED, BUT DUE TO THE PARAMETERS OF THE WARRANTY, ALL ISSUES WERE NOT FIXED BECAUSE THEY "WERE NOT ABLE TO BE DUPLICATED", (I.E. AN INTERMITTENT TRANSMISSION ISSUE THAT HAD BEEN OCCURRING FOR 30,000 MILES). NOW THAT WE ARE OUT OF OUR WARRANTY VEHICLE, WE HAVE AN OVERPRICED VEHICLE THAT IS STILL OWED ON THAT WILL CONTINUE TO NEED SIGNIFICANT REPAIRS. THE MOST RECENT ISSUE IS THE HEATING ELEMENT, INCLUDING THE ACTUATOR AND BLEND DOOR FUNCTION. THIS FAULTY PIECE WILL FAIL IN THE COLD POSITION. THIS CAUSES A SAFETY ISSUE BECAUSE YOU ARE FACED WITH A REPAIR THAT YOU MAY NOT BE ABLE AFFORD (SINCE THEY CAN RUN UP TO $1200) AND HAVING HEAT IN THE WINTER. WITH THE CURRENT AUTO INDUSTRY HAVING THE ISSUES THEY ARE, THEY NEED TO BEGIN TO MAKE QUALITY VEHICLES THAT AREN'T MADE TO BREAK JUST TO GET MORE MONEY OUT OF CUSTOMERS. TO HAVE CONTINUED CUSTOMERS, A COMPANY MUST HAVE A CONSISTENT PRODUCT THAT PEOPLE CAN TRUST. THE CURRENT AMERICAN AUTO INDUSTRY DOES NOT HAVE THAT. *TR

NHTSA ID
10251833
Incident
Jun 30, 2003
Mileage
35,998 mi
Fuel system
Filed Dec 6, 2007

MY VEHICLE CONTINUED TO STALL AT NEAR STOPS OR WHILE STOPPED. OR WHENEVER ACCELERATING FROM A STOP. TOOK TO SHOP, WHERE THE "THROTTLE POSITION SENSOR" WAS REPLACED. ALSO REPLACED WAS THE THROTTLE BODY ASSEMBLY. WAS TOLD THAT THE THROTTLE BODY ASSEMBLY WAS DEFECTIVE (WARPED). THE REPAIR PERSON (DEALER AUTHORIZED REPAIR SHOP) WHO WORKED ON MY 2003 FORD EXPLORER USED TO WORK FOR A FORD DEALERSHIP, AND HE SAID HE HAD SEEN THIS HAPPEN BEFORE. I HAVE THE PART THEY REPLACED. IF THIS IS SOMETHING THAT HAS HAPPENED TO OTHERS BEFORE, SHOULDN'T THERE BE A RECALL? *TR

NHTSA ID
10211096
Incident
Sep 28, 2007
Body & structureFuel systemInterior & seats+1 more
Filed Jun 30, 2006

HELLO. I HAVE SEVERAL COMPLAINTS REGARDING MY 2003 FORD EXPLORER INCLUDING SEVERAL SAFETY ISSUES. THE FIRST COMPLAINT IS REGARDING THE DRIVER'S SEAT WHICH SHIFTS ROUTINELY ON ACCELERATION AND DE-ACCELERATION. THIS CONCERNS ME IF I GET INTO AN ACCIDENT AND THE SEAT MALFUNCTIONS. THE SECOND COMPLAINT IS REGARDING THE GEAR SHIFTER NOT GOING INTO PARK EASILY. I HAVE TO JIGGLE IT TO INTO PARK. I AM CONCERNED THAT THIS MIGHT NOT PROPERLY ENGAGE PARK AND MY VEHICLE MIGHT ROLL. THIRDLY, MY REAR LIFT GATE TRIM HAS HAD TO BE REPAIRED AT LEAST 3 TIMES. I AM CONCERNED THAT ALTHOUGH THE DEALERSHIP SAYS THERE IS NO SAFETY ISSUE, THERE POSSIBLY COULD BE DUE TO THE REAR LIFT GATE HINGES BEING RECALLED AND REPRESENTATIVE INFORMING ME THAT THE REASON THAT I CONTINUE TO HAVE A CRACK APPEARING IS DUE TO DESIGN FLAW. THIS CONCERNS ME B/C I FREQUENTLY UTILIZE THE LIFT GATE TO RETRIEVE GROCERIES AND OTHER ITEMS AND DO NOT WANT THE WINDOW TO FAIL AND FALL ON MY HEAD. THE REMAINDER CONCERNS ARE REGARDING THE FUNCTION OF MY VEHICLE. I HAVE HAD TO HAVE 3 OF THE WINDOW MOTORS REPLACED UNDER WARRANTY. THE TRANSMISSION HAS HAD TO BE FIXED TWICE (SHIFTING MODULE MALFUNCTION). FINALLY, THE FUEL GAUGE HAD TO BE REPAIRED DUE TO IMPROPER FUEL READINGS. I GUESS ALL THESE ITEMS COULD BE VERY PROBLEMATIC AS WELL B/C I COULD RUN OUT OF GAS AND BE STRANDED WITH MY CHILD, MY VEHICLE MIGHT NOT SHIFT PROPERLY LEAVING ME STRANDED. PLEASE DO NOT HESITATE TO CONTACT ME IF YOU HAVE QUESTIONS. PS. I WOULD ALSO LIKE TO ADD THAT AS I WAS COMPLETING THIS PROCESS I REMEMBERED THAT MY VEHICLE HAD A HIGH PITCHED WHINE THAT HAD TO BE REPAIRED. I DO NOT REMEMBER EXACTLY WHAT HAD TO BE REPAIRED BUT IT WAS COVERED UNDER WARRANTY. *NM

NHTSA ID
10161178
Incident
Jun 28, 2006
Mileage
12,000 mi
Fuel system
Filed Aug 24, 2004

VEHICLE LOSES POWER AND YOU ARE UNABLE TO ACCELERATE IT, ITS STALLS AS A RESULT OF THE LOSS OF POWER. THE VEHICLE IS DIFFICULT TO GET OUT OF TRAFFIC. VEHICLE WAS REPAIRED SEVERAL TIMES INCLUDING REPLACEMENT OF FUEL PUMP, FUEL FILTER, AND CRUISE CONTROL WIRES. THE VEHICLE IS NOT REPAIRED AT THIS TIME.*AK

NHTSA ID
10088470
Incident
May 13, 2004
Mileage
11,666 mi
Fuel system
Filed Oct 20, 2003

DAMAGE TO GAS TANK. AFTER LEAVING MY 2003 FORD EXPLORER OVERNIGHT WITH A LOCAL DEALERSHIP TO DUPLICATE A STALLING PROBLEM, THE VEHICLE WAS FOUND FOR HAVE A DAMAGED GAS TANK. IT WASN'T FULLY IDENTIFIED UNTIL A CROSS-COUNTRY TRIP FROM DALLAS, TEXAS TO MILWAUKEE, WISCONSIN. THE GAS TANK WAS REPLACED IN MILWAUKEE. *LA

NHTSA ID
10043243
Incident
Sep 25, 2003
Mileage
12,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data sources

Data on this page last refreshed .