2003 Ford Explorer Visibility Problems

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. WHEN ATTEMPTING TO CLOSE THE REAR WINDOW, THE CONTACT NOTICED THAT THE REAR LIFTGATE WINDOW HINGES WERE CRACKING AND WERE TILTED ON ONE SIDE. THE CONTACT, A CERTIFIED MASTER TECHNICIAN, STATED THAT THE WINDOW NEEDED TO BE REPLACED. THE CONTACT CALLED FORT MILL FORD AT (866) 680-5276 (LOCATED AT 801 GOLD HILL RD, FORT MILL, SC 29708) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.

NHTSA ID

11101848

Incident

Jun 2, 2018

Mileage

133,000 mi

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. WHEN OPERATING THE VEHICLE, THE REAR HATCH DOOR AND THE REAR HATCH WINDOW BECAME UNSECURED AND OPENED DUE TO A CRACK NEAR THE REAR WINDOW WIPER. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000.

NHTSA ID

10908857

Incident

Sep 1, 2009

Mileage

40,000 mi

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE HINGES ON THE REAR WINDSHIELD WERE LOOSE AND THE REAR WINDOW WAS NOT PROPERLY SECURED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

NHTSA ID

10870292

Incident

May 9, 2016

Mileage

150,000 mi

ADJUSTED HVAC TEMPERATURE FROM COLD TO HOT. APPROXIMATELY 5 SECONDS LATER, A LOUD AND REPETITIVE POPPING SOUND CAME FROM THE DEFROSTER VENTS. I WAS STARTLED AND IMMEDIATELY STOPPED THE CAR (ON A 2 LANE HIGHWAY) TO INVESTIGATE. THE BLEND DOOR ACTUATOR IS FAILING. THIS CONDITION WILL CAUSE A LOSS OF CLIMATE CONTROL IN THE CABIN. IT CAN GET STUCK ON HOT OR COLD OR ANYWHERE IN BETWEEN. IF IT GETS STUCK IN THE COLD SETTING, THE WINDSHIELD DEFROSTER WILL NOT WORK WHICH COULD CAUSE AN ACCIDENT DUE TO LOSS OF VISIBILITY. IF IT GETS STUCK ON THE HOT SETTING, HEAT-SENSITIVE PASSENGERS MAY BE INJURED BY HEATSTROKE IN THE SUMMER MONTHS SINCE AIR WILL ALWAYS FLOW THROUGH THE VENTS WHEN THE VEHICLE IS MOVING.

NHTSA ID

10762850

Incident

Sep 9, 2015

Mileage

162,052 mi

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE GLASS AND THE WINDOW ON THE REAR LIFTGATE PANEL CRACKED. THE CONTACT STATED THAT THE DEALER REPLACED IT THREE TIMES, BUT THE FAILURE OCCURRED BECAUSE THE MATERIAL WAS NOT MADE TO EXPAND OR CONTRACT BASED ON THE WEATHER. THE FAILURE MILEAGE WAS UNAVAILABLE.

NHTSA ID

10717309

Incident

May 15, 2015

WHILE THE VEHICLE WAS PARKED IN FRONT OF MY HOUSE, THE REAR WINDOW EXPLODED AND I HAVE A CCTV VIDEO SHOWING IT WAS NOT SMASHED OUT. AFTER READING THAT THERE HAD BEEN A PREVIOUS RECALL ISSUED IN 2004, I CONTACTED FORD TO INQUIRE ABOUT THE RECALL STATUS. THEY INFORMED ME THAT THE PREVIOUS OWNER OF THE VEHICLE HAD ALREADY BROUGHT IT IN FOR THIS RECALL. AFTER THE RECALL REPAIRS TO PREVENT THE REAR WINDOW EXPLOSION, IT STILL EXPLODED LATER ON. *TR

NHTSA ID

10671095

Incident

Jan 8, 2015

Mileage

177,201 mi

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD WIPERS WERE PUSHING WATER INTO THE FUSE BOX WHEN IT RAINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.

NHTSA ID

10618759

Incident

Jun 4, 2014

WHEN CLOSING THE GLASS TAILGATE THE RIGHT HINGE THAT ATTACHES THE GLASS TO THE TAILGATE BROKE CAUSING THE GLASS TO DETACH FROM THE CAR AND FALL HITTING ME IN THE LEFT ARM UPDATED 09/16/14*LJ UPDATED 3/18/2015 *JS

NHTSA ID

10608933

Incident

Jul 4, 2014

Mileage

101,653 mi

2 COMPLAINTS - BACK REAR HATCH PANEL UNDER REAR WINDOW HAS MULTIPLE CRACKS LIVE IN AUGUSTA GA AND VISIT FLORIDA AND THIS SEEMS TO BE A COMMON PROBLEM EVERY MAKE BODY LIKE MINE HAVE THIS CRACK AND SOME PANEL HAS EVEN FALLEN OFF. THIS HAS TO BE A MANUFACTURING PROBLEM FOR THIS LARGE AMOUNT OF SUV'S TO HAVE THE SAME PROBLEM SEE MORE WITH PROBLEMS THAN WITHOUT. ALSO RECENTLY HAD PROBLEMS WITH WINDOW INTERMITTENTLY NOT GOING DOWN AND BACK UP AFTER ICE STORM IN AUGUSTA THIS YEAR ALL FOUR WINDOWS STOPPED GOING UP AND DOWN. THIS ALSO SEEMS TO BE A COMMON PROBLEM WITH THIS MODEL AND BODY STYLE OF FORD EXPLORERS. OWNED A 1993 FORD EXPLORER EDDIE BAUER HAD APPROX. 300,000 MILES ON IT BEFORE I GOT RID OF IT AND THE MOST HAPPENED TO THIS CAR WAS THE TRANSMISSION AND REAR BRAKE LEAK WHICH WAS THE MOST EXPENSIVE PROBLEM I HAD. WISH I STILL HAD THE 1993 EXPLORER BECAUSE MY 2003 MAKES ME HESITANT ABOUT PURCHASING ANOTHER FORD EXPLORER NO MATTER HOW MUCH I LIKE THEM THIS ONE WILL MAKE TURN TO ANOTHER MAKE OF CAR. ONCE A LOYAL FORD OWNER NOT SO SURE NOW. YOU WOULD THINK THAT FORD WILL BE AS LOYAL TO US AS WE ARE OF THEM, IT IS THE LITTLE THINGS THAT MAKE YOU FRUSTRATED AND NOT WANTING TO PURCHASE ANOTHER. IF YOU CAN'T DEPEND ON THE SMALLER THINGS HOW CAN WE DEPEND ON THEM WITH THE LARGER THINGS. ONCE A LOYAL FORD OWNER. *JS

NHTSA ID

10608458

Incident

Dec 13, 2012

Mileage

86,000 mi

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE REAR LIFT GATE SPONTANEOUSLY EXPLODED, LEAVING GLASS INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS SCHEDULED TO BE REPAIRED. THE FAILURE MILEAGE WAS 185,000.

NHTSA ID

10583958

Incident

Apr 18, 2014

Mileage

185,000 mi

I WANT TO BRING TO YOUR ATTENTION A DEFECT IN THE TAILGATE PANEL ON THE 2003 FORD EXPLORER. IT IS CRACKED AND AS A RESULT WATER GETS INTO THE INSIDE OF THE PANEL AND LEAKS INTO THE VEHICLE. AS A RESULT OF THE BITTER COLD DAYS HERE IN THE NORTHEAST OVER THE LAST MONTH OR SO, ICE FORMS ON THE INSIDE OF THE WINDOWS CAUSING MAJOR ISSUES WITH VISIBILITY WHICH IS DANGEROUS. IT ALSO SHORTED OUT THE REAR WIPER MOTOR AS WELL. THERE SHOULD BE A SAFETY RECALL ON THIS SINCE IT EFFECTS SO MANY PEOPLE. *TR

NHTSA ID

10559451

Incident

Nov 15, 2013

Mileage

155,000 mi

BACK GLASS ON LIFT GATE EXPLODED. GLASS WENT EVERY WHERE. NO ONE WAS IN THE THANK GOODNESS.VEHICLE WAS JUST SITTING IN DRIVEWAY. IT JUST EXPLODED AND SHATTERED. THERE WAS NOTHING WRONG WITH THE GLASS. THE ONLY THING THERE WAS A CRACK ON LOWER PANEL THAT HAD BEEN THERE FOR ABOUT 3 YEARS. *TR

NHTSA ID

10519655

Incident

Jun 10, 2013

Mileage

199,000 mi

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE AIR CONDITIONER AND DEFROSTER WOULD NOT OPERATE WHEN ACTIVATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO ADVISED THAT BOTH THE AIR CONDITIONING/HEATER SWITCH AND THE BLOWER MOTOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE 130,000.

NHTSA ID

10519425

Incident

Jun 11, 2013

Mileage

130,000 mi

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 -10 MPH OVER A ROAD BUMP, THE HATCH BACK WINDOW DETACHED AND FELL FROM THE VEHICLE WITHOUT WARNING. THE CONTACT PULLED OVER AND SAW THAT THE HINGES TO THE REAR WINDOW WERE SEVERELY RUSTED, CAUSING THE WINDOW TO DETACH. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS LATER CONTACTED AND ADVISED HIM THAT THE VEHICLE WAS TOO DANGEROUS TO DRIVE AND SHOULD NOT HAVE PASSED STATE INSPECTION. THE FAILURE MILEAGE WAS APPROXIMATELY 147,000. THE CURRENT MILEAGE WAS APPROXIMATELY 148,000.

NHTSA ID

10490344

Incident

Dec 4, 2012

Mileage

147,000 mi

ALL 4 OF THE WHEEL BEARINGS HAD TO BE REPLACES IN A MATTER OF 5 MONTHS THE REAR WINDOW HAS A CRACK IN THE FIBERGLASS COVERING RIGHT DOWN THE MIDDLE SAID NOT COVERED NOT A HEALTH RISK BUT THE MOLDING IS STILL CRACKED FROM THE BOTTOM OF WINDOW TO THE BOTTOM OF THE MOLDING PIECE BRAKE LIGHTS STAY ON UNTIL U GET BACK IN AND TAP THE BRAKES THEN THE LIGHT SHUTS OFF. *TR

NHTSA ID

10471352

Incident

May 2, 2012

Mileage

96,000 mi

REAR WINDOW HINGES BROKE FOR THE SECOND TIME. THEY WERE FIXED ONCE WITH RECALL AND ARE NOW BROKE AGAIN. ALSO THE BACK LIFT GATE PANEL HAS CRACKED. *TR

NHTSA ID

10466819

Incident

Jul 5, 2012

Mileage

90,000 mi

MY SON WENT TO LEAVE IN EXPLORER. NOTICED HATCH HAD POPPED OPEN (HAS BEEN DOING THIS) AND WHEN HE CLOSED THE TWO INCH OPENING THE GLASS EXPLODED ON HIM AND ALL OVER DRIVEWAY. GLASS PIECE IN EYE WHICH IS OK AND SCRAPES ON ARMS AND FOOT. THIS COULD HAVE BEEN SO MUCH WORSE AND WANT ANSWERS TO WHY THIS HAPPENED. *TR

NHTSA ID

10463091

Incident

Jun 15, 2012

Mileage

100,000 mi

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT CONFIRMED THERE WAS A CRACK LOCATED ON THE PANEL OF THE REAR WINDOW. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 125,000 AND THE CURRENT MILEAGE WAS 177,000.

NHTSA ID

10457236

Incident

Oct 15, 2011

Mileage

125,000 mi

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 07E104000 (VISIBILITY: GLASS, SIDE/REAR). THE REPAIR WAS PERFORMED PRIOR TO THE PURCHASE OF THE VEHICLE. THE REMEDY WAS INSUFFICIENT, AS A RESULT TO THE REAR LIFTGATE HINGE FAILING TO SECURE THE WINDOW GLASS PROPERLY. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE MALFUNCTION. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

NHTSA ID

10448609

Incident

Oct 12, 2011

Mileage

109,000 mi

MULTIPLE ISSUES WITH MY 2003 FORD EXPLORER WHICH INCLUDE THE ELECTRONIC MOTHER BOARD HAVING BEEN REPLACED TWICE (UNDER WARRANTY), CRACKED LIFTGAGE (NOT UNDER WARRANTY COST $300), TRANSMISSION REBUILD APPROX 90,000 ($3000), DOME LIGHTS DO NOT TURN OFF, DOOR AJAR LIGHTS, ELECTRIC REAR WINDOWS DO NOT OPEN, O/D LIGHT FLASHES AND NOW THE FINAL PROBLEM AFTER HAVING REPLACED MY TRANSMISSION IN JULY 2011 IS A DRIVE TRAIN OR DRIVE LINE ISSUE. AT APPROXIMATELY 45 MPH AFTER DROPPING FROM A HIGHER SPEED, A THUMPING HAPPENS. DIAGNOSIS FOR THIS ISSUE HAS BEEN 3 DAYS STILL WITH NO FINAL DETERMINATION. *TR

NHTSA ID

10448566

Incident

Jul 31, 2003

Mileage

500 mi

BLEND DOOR ACTUATOR NOT WORKING. NOT ABLE TO DEFROST WINDOWS EASILY.

NHTSA ID

10398955

Incident

Mar 14, 2011

Mileage

80,000 mi

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACTED STATED THAT THE REAR WINDOW PANEL WAS FRACTURED NEAR THE BOTTOM. THE CONTACT WAS CONCERNED THAT THE WINDOW WOULD FRACTURE FROM THE VEHICLE AND BREAK. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THERE WERE NO A RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

NHTSA ID

10381131

Incident

Jun 1, 2007

Mileage

30,000 mi

THE FRONT WINDSHIELD ON MY 2003 FORD EXPLORER REACHES EXCESSIVE TEMPERATURES. IN MILD WEATHER ON A SUNNY DAY THE INTERIOR OF THE WINDSHIELD CAN BECOME SO HOT IT CAN EASILY MELT ITEMS PLACED AGAINST IT. ADDITIONALLY, IT APPEARS THIS IS THE ORIGINAL WINDSHIELD FROM THE MANUFACTURER. *TR

NHTSA ID

10373560

Incident

Sep 30, 2010

TL*THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 40 MPH THE HEATER STOPPED WORKING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THAT THE TEMPERATURE BLEND DOOR NEEDED REPLACING. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 150,000.

NHTSA ID

10368491

Incident

Apr 12, 2010

Mileage

130,000 mi

TL*THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE AIR CONDITIONER FUNCTIONED BUT THE HEAT DID NOT. THE CONTACT REPLACED THE THERMOSTAT AND STATED THAT THERE WERE NO LEAKS IN THE HEATING COIL. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE REACTOR COULD HAVE BEEN THE CAUSE OF FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 133,700.

NHTSA ID

10367063

Incident

Nov 19, 2010

Mileage

133,700 mi