2021 Ford F-150 Hybrid Owner Complaints

the issues associated with this recall still dont seem to be remedied. I believe a solution should have been provided from the manufacturer by now

NHTSA ID

11766726

Incident

Jul 8, 2026

The contact owns a 2021 Ford F-150. The contact stated that since purchasing the vehicle, there was a misfire in the engine, the vehicle hesitated and accelerated slowly while driving in gasoline mode and depressing the accelerator pedal. The failure mostly occurred while accelerating from a complete stop. The vehicle was taken to the dealer on several occasions, where the failure was duplicated. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline), and the dealer associated the failure with the recall; however, the part to do the recall repair was not yet available. The dealer notified the manufacturer of the failure. The failure mileage was approximately 80,000.

NHTSA ID

11766075

Incident

Oct 1, 2024

Mileage

80,000 mi

The contact owns a 2021 Ford F-150. The contact stated that the vehicle lost electrical power, and the contact initially believed that the failure was due to a dead battery. The battery was replaced and the vehicle was hesitating while accelerating. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted and stated that the contact had to pay for a diagnostic test to verify if the failure was associated with the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.

NHTSA ID

11765868

Incident

Sep 21, 2026

The contact owns a 2021 Ford F-150. The contact stated that while driving 85 MPH, the vehicle stalled, the interior electronics shut off, a red truck symbol flashed in the bottom right corner of the instrument panel, and a buzzing sound occurred inside the vehicle. The driver pulled over to the shoulder after crossing eight lanes of traffic. The vehicle was restarted after one hour. The manufacturer was notified of the failure by phone. The failure mileage was approximately 88,000.

NHTSA ID

11764339

Incident

Sep 11, 2026

Mileage

88,000 mi

Experiencing total stop of acceleration in two occasions: 1) when putting the car in reverse and pressing the accelerator and 2) when making a left or right turn after a yield or stop. And when I say loss of acceleration, I don’t mean hesitation, reduced power, or sluggish acceleration. I mean absolutely ZERO acceleration. I’ll press the accelerator and nothing happens. The engine stays basically at idle, and the truck will not accelerate for roughly 5-10 seconds, regardless of how much accelerator I’m giving it. Then suddenly power comes back and the truck drives normally again. This happens with normal operating temps while driving most of the day. It got to a point where it happened once every day. Very scary stuff when you're pulling out into traffic - major safety concerns with oncoming traffic.

NHTSA ID

11763923

Incident

Sep 11, 2026

I have replaced spark plugs and coil packs due to code saying severe misfiring. However, the root cause of this is the continued open recall of the fuel pump. This has effected the way I can drive my vehicle on daily activities, such as going to work, doing family things, and other things while driving this truck.

NHTSA ID

11762449

Incident

Jul 5, 2025

Hi, I have been trying to get Ford to address the recall 23V896 for over a year and they have been claiming that they dont have parts. They keep providing a different day that they are supposed to receive the parts but when the date comes they provide a different time. I need your assistance with getting this recall implemented.

NHTSA ID

11762421

Incident

Sep 5, 2026

On XXX, my 2021 Ford F-150 PowerBoost, VIN [XXX], stalled while I was turning from [XXX] onto [XXX]. My wife and daughter were in the vehicle. The engine lost all power in the intersection. No collision occurred. This is the exact failure described in open safety recall Ford 25S75 / NHTSA 25V455 (low-pressure fuel pump). I had already reported the unrepaired recall to NHTSA on XXX. I took the truck to LaFontaine Ford in [XXX] the same day. As of XXX, Ford still has no released remedy or parts, the dealer had not completed an inspection, and Ford Customer Care refused a courtesy vehicle. I am submitting a separate 49 C.F.R. Part 557 petition asking NHTSA to hold a hearing on Ford’s failure to remedy this recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11762188

Incident

Aug 26, 2026

Rear camera has blue screen when backing. Has happened twice today.

NHTSA ID

11761061

Incident

Aug 31, 2026

My vehicle experienced significant transmission shift issues, skipping gears, stuck in gears, going to wrong gears, and inability to shift, that left me disabled in intersections multiple times. The situation worsened over time and had to have the transmission replaced. The failure was diagnosed as a CDF coupling failure.

NHTSA ID

11760385

Incident

Feb 9, 2026

My 2021 Ford F-150 PowerBoost, VIN [XXX], is included in Ford recall 25S75 / NHTSA recall 25V455. The vehicle has stalled more than five times and is experiencing the same dangerous condition described in the recall. The Ford dealer told me I can bring the truck in, and they will diagnose the problem and repair it if they can. However, I must pay all costs upfront and then request reimbursement after Ford releases the official recall remedy. I should not be required to pay out of pocket for the diagnosis and repair of a known safety defect covered by an active recall. There is also no clear timeline for when a remedy will become available or when I would be reimbursed. I cannot reasonably be expected to pay now and potentially wait years to recover my money. This vehicle repeatedly stalls and creates a serious crash risk. I am requesting that NHTSA investigate Ford’s delay and require Ford to provide an immediate, no-cost diagnosis and repair or provide safe alternative transportation until the recall remedy is available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11756814

Incident

Aug 13, 2026

I am filing a safety complaint regarding a recurring, hazardous transmission failure during highway and incline driving (specifically experienced on mountain highway passes in Arkansas). While driving at highway speeds on uphill inclines, the transmission severely hesitates and struggles to downshift under load. When it finally engages, it violently slams into gear. During these episodes, the truck experiences a sudden loss of motive power and acceleration lag, accompanied by an engine RPM flare of over 400+ RPM. And most recently, I have Live diagnostic data captured during operation revealed a downshift delay of over 3 seconds where the powertrain control module commanded 8th gear, but the transmission physically remained stuck in 10th gear due to severe internal hydraulic pressure loss. This defect presents a severe safety risk on high-speed roadways. Sudden, unexpected loss of power while climbing grades or merging into traffic creates an immediate risk of rear-end collisions from surrounding vehicles. This issue directly correlates with Ford Technical Service Bulletin TSB 26-2287, which identifies axial movement/slippage of the CDF clutch cylinder sleeve as the root cause of internal fluid leaks and gear failure. Because this internal hardware failure causes unpredictable power delivery and driveability loss at highway speeds, I request that the NHTSA investigate the 10R80/10R80-MHT transmission CDF drum sleeve defect as a critical safety hazard. Finally, Ford motor company, and most cases refuses to repair this known defect under warranty, many owners are experiencing this dealership pushback leaving them with a critical safety issue.

NHTSA ID

11754598

Incident

May 30, 2026

I am reporting a safety-related transmission problem I experienced with my 2021 Ford F-150 equipped with the 10R80 automatic transmission. While driving normally, the transmission suddenly shifts hard/lags on gears 3-5 and sometime higher gears 7-9 at higher speeds. I’ve also noticed a buzzing/metallic rattling coming near the engine from inside. There is also times i can tell i have no power when trying to speed up and the other day i almost thought i was going to get T-Boned. This occurred while on my daily traffic commute to work, creating a potentially dangerous situation because the truck did not respond as expected when I needed predictable acceleration or propulsion. I believe this incident may be related to the known 10R80 CDF clutch-cylinder/sleeve problem. Ford technical information identifies axial movement of the CDF sleeve that can cause hydraulic-circuit leaks and harsh or delayed engagement and shifting. This condition can result in slipping, RPM flares, delayed engagement, unexpected gear changes, harsh downshifts, lurching, or loss of propulsion. This is a safety concern, not merely a transmission quality or reliability issue. Unexpected loss of propulsion or unpredictable shifting while merging, accelerating into traffic, crossing an intersection, turning, or traveling at highway speed can create a collision hazard. Because I personally experienced this unexpected transmission event, I request that NHTSA investigate the 10R80 CDF clutch-cylinder/sleeve condition in Ford F-150s. Please review Ford warranty claims, dealer repair records, transmission replacements, consumer complaints, and field-failure data to determine whether this is a safety defect requiring a recall. I believe owners should not have to wait for a potentially dangerous transmission failure before this known condition is addressed.

NHTSA ID

11754321

Incident

Jul 29, 2026

Ive noticed that the electric motor sometimes doesnt want to disengage quickly when I step on the brakes. In this incident I had to make a hard brake because someone pulled out in front of me. I had the cruise control on. When I slammed on the brakes the vehicle did not stop fast the vehicle felt as if it was still being pushed by something. Then a small jolt was felt and then the vehicle finally slowed. Had I been going faster or had the car that pulled been closer. This fault would have resulted in an incident

NHTSA ID

11754246

Incident

Jul 22, 2026

I am reporting a safety-related transmission problem I experienced with my 2021 Ford F-150 equipped with the 10R80 automatic transmission. While driving normally, the transmission suddenly has lost propulsion and RPMs flare while driving steadily uphill. This occurred while merging onto a fast moving highway and while traveling at a steady speed going uphill, creating a potentially dangerous situation because the truck did not respond as expected when I needed predictable acceleration or propulsion. I believe this incident may be related to the known 10R80 CDF clutch-cylinder/sleeve problem. Ford technical information identifies axial movement of the CDF sleeve that can cause hydraulic-circuit leaks and harsh or delayed engagement and shifting. This condition can result in slipping, RPM flares, delayed engagement, unexpected gear changes, harsh downshifts, lurching, or loss of propulsion. This is a safety concern, not merely a transmission quality or reliability issue. Unexpected loss of propulsion or unpredictable shifting while merging, accelerating into traffic, crossing an intersection, turning, or traveling at highway speed can create a collision hazard. Because I personally experienced this unexpected transmission event, I request that NHTSA investigate the 10R80 CDF clutch-cylinder/sleeve condition in Ford F-150s. Please review Ford warranty claims, dealer repair records, transmission replacements, consumer complaints, and field-failure data to determine whether this is a safety defect requiring a recall. I believe owners should not have to wait for a potentially dangerous transmission failure before this known condition is addressed.

NHTSA ID

11754238

Incident

Jul 6, 2026

I'm reporting a transmission problem on my 2021 Ford F-150 with the 10R80 automatic transmission that I believe is a safety issue, not just a reliability one. The truck currently has about 55,000 miles on it. Right now the truck shifts hard and jerks every time I drive it, and it's especially bad at low speed. The worst situation is creeping through a parking lot looking for a spot, the transmission drops down into first with a clunk and a jerk, and then kicks again when it shifts back up out of first. It's rough enough that I've taken to putting the truck in "Eco" drive mode on purpose, because that softens the shift profile and takes a little of the edge off. Once I'm out of the low-speed stop-and-go and up to normal road speed, it seems to smooth out and drive okay, but the low-speed shifting is genuinely excessively rough. From what I've read, this matches the known 10R80 problem where the CDF clutch sleeve can move axially and cause hydraulic-circuit leaks, which leads to slipping, RPM flares, delayed or harsh engagement, and unexpected shifts. Everything I've found says this condition progressively worsens as the transmission degrades. That's exactly why I'm filing now rather than waiting. A hard, unpredictable shift or a loss of propulsion at the wrong moment — pulling into traffic, crossing an intersection, merging — can easily cause a collision. I don't want to wait until it fails in a dangerous spot and someone in my family gets hurt. I'd like NHTSA to investigate the 10R80 CDF clutch-cylinder/sleeve condition on Ford F-150s and to review Ford's warranty claims, dealer repair records, transmission replacements, and other owner complaints to determine whether this is a defect requiring a recall. Owners shouldn't have to wait for a dangerous failure before a known condition like this is addressed.

NHTSA ID

11754192

Incident

Jul 31, 2026

I am reporting a safety-related transmission problem I experienced with my 2021 Ford F-150 equipped with the 10R80 automatic transmission. While driving normally, the transmission suddenly slipped at least twice, and shifts violently often. The truck while driving on a 35mph road after just going over a railroad track I went to accelerate and lost gear and the transmission slipped really bad and violently caught a gear after reaching around 4000 rpm. The truck also shifts violently when under moderate acceleration at almost all times in gears 2-5 creating a potentially dangerous situation because the truck did not respond as expected when I needed predictable acceleration or propulsion. I believe this incident may be related to the known 10R80 CDF clutch-cylinder/sleeve problem. Ford technical information identifies axial movement of the CDF sleeve that can cause hydraulic-circuit leaks and harsh or delayed engagement and shifting. This condition can result in slipping, RPM flares, delayed engagement, unexpected gear changes, harsh downshifts, lurching, or loss of propulsion. This is a safety concern, not merely a transmission quality or reliability issue. Unexpected loss of propulsion or unpredictable shifting while merging, accelerating into traffic, crossing an intersection, turning, or traveling at highway speed can create a collision hazard. Because I personally experienced this unexpected transmission event, I request that NHTSA investigate the 10R80 CDF clutch-cylinder/sleeve condition in Ford F-150s. Please review Ford warranty claims, dealer repair records, transmission replacements, consumer complaints, and field-failure data to determine whether this is a safety defect requiring a recall. I believe owners should not have to wait for a potentially dangerous transmission failure before this known condition is addressed.

NHTSA ID

11754157

Incident

Aug 1, 2026

The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the rear of the vehicle. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the remedy was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that the remedy would not be available until the end of 2026. The failure mileage was approximately 30,000.

NHTSA ID

11753354

Incident

Sep 28, 2024

Mileage

30,000 mi

The vehicle is currently at Kayser Automotive Group located at 2303 West Beltline Hwy Madison, WI 53713, their direct line is [XXX], since the diagnoses of the corrosion of the DCN. SYSTEMS & COMPONENTS THAT FAILED: A faulty or clogged engine bay drain plug failed to divert water, causing significant water accumulation that routed into the interior cabin. This water intrusion directly soaked interior carpeting and exposed the Data Communication Network (DCN) connector and Body Control Module (BCM) wiring harness to moisture, resulting in severe pin corrosion and electrical communication faults. The vehicle and all affected components are fully available for inspection upon request. SAFETY RISK: The DCN connector and Body Control Module control critical vehicle operations, exterior lighting, instrument clusters, and safety/driver-assistance systems. Water corrosion on these communication buses causes unpredictable, uncommanded electrical failures and module communication dropouts while operating the vehicle at speed, creating a severe crash hazard to occupants and surrounding traffic. DEALER CONFIRMATION & INSPECTIONS: The issue was physically inspected and confirmed by an authorized Ford dealership service department, Kayser Automotive Group located at 2303 West Beltline Hwy Madison, WI 53713. Dealership technicians verified the water accumulation path, identified the faulty/clogged drain pathway, and documented physical corrosion on the DCN wiring connector. A Technical Assistance Center (TAC) case was requested to escalate the defect to Ford Corporate. WARNING LAMPS & PRIOR SYMPTOMS: Initial symptoms appeared as heavily saturated interior floor carpets and standing water pooling near the cowl/dash area. Shortly thereafter, intermittent electrical glitches, warning lamps on the instrument cluster, and network communication Diagnostic Trouble Codes (DTCs) appeared as the corrosion worsened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11753065

Incident

May 21, 2026

The computer system malfunctioned; the front panel warning was "Stop vehicle and check regen. brakes". I put my car in drive and when I hit the gas pedal the car reversed instead of going forward. I got it towed to the dealer at Piazza Hyundai in Limerick PA. The service did not provide me with an explanation about the warning and showed little concerns to the issues, I was given a month time frame for looking at my car. I consider this a safety issue as the car did not respond appropriately to D and R, I suspect a computer failure.

NHTSA ID

11752337

Incident

Jul 22, 2026

On July 15, 2026, I took the vehicle to Lafontaine Ford for maintenance and to address open recalls. I was informed that the open recall for the low-pressure fuel pump (campaign 25S75) did not have a solution available. Due to the severity of the recall, I contacted the Ford Customer Care Center. A representative stated that a solution would be available on July 17, 2026, and that they would contact Lafontaine Ford to prioritize the vehicle for repair on July 18, 2026. On July 17, 2026, I followed up with Lafontaine Ford and confirmed they had received no contact or notation from Ford regarding prioritization. Lafontaine Ford also stated they had no information on when parts would become available and that nothing could be done at that time. I then contacted the Ford Customer Care Center again because no action had been taken, even though the recall has been open since approximately July 8, 2025. A Ford Customer Care Center representative confirmed that no remedy was available for my model year and that they did not know when one would be available. Due to the seriousness of the recall, I requested a courtesy vehicle. The Ford representative contacted Lafontaine Ford regarding this request and then disconnected the call. The Lafontaine Ford representative informed me they could not provide a courtesy vehicle without written confirmation from Ford due to the dealership having no reasonable timeframe of when parts/remedy would be available. When I called the Ford Customer Care Center back and explained what Lafontaine Ford had told me, I was treated indifferently and was disconnected twice. I eventually spoke with a supervisor who refused to escalate the concern or provide any assistance with the documentation Lafontaine Ford said they needed in order to provide a courtesy vehicle. The low-pressure fuel pump is the component identified in the recall and can fail, resulting in loss of engine power or stall while driving. This creates a significant safety risk, part

NHTSA ID

11751190

Incident

Jul 17, 2026

The steering wheel becomes crooked almost 90 degrees to the left and car still driving straight, just happened overnight I believe after system update

NHTSA ID

11749641

Incident

Jul 5, 2026

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V455000 ( FUEL SYSTEM, GASOLINE) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11748899

Incident

Jul 15, 2025

Good Afternoon. The Pro Power Onboard high-voltage electrical system has experienced a permanent malfunction, locking out with a "Ground Fault Detected" warning. The vehicle is a 2021 Ford F-150 Rocky Ridge conversion. This failure stems directly from a defective or incomplete execution of Safety Recall 23S35 (NHTSA Campaign 23V613000).The initial remedy applied by the dealership consisted only of adding protective tape to the rear wiring harness. However, due to the increased travel and ride height of the official Rocky Ridge suspension lift, the wiring harness pulled out of its factory retaining side clip. This caused excessive tension and stretching on the high-voltage lines, completely exposing the bare interior colored wires and leaving them vulnerable to road moisture and friction against the metal frame.The system now triggers a permanent short-to-ground error, creating an imminent risk of an electrical short circuit or vehicle fire under the high-voltage (120V/240V) lines. The Ford dealership and corporate customer care refuse to remedy this recurring safety hazard under the recall warranty because it was previously marked as completed, even though the applied remedy failed to safely secure the harness. The component is available for inspection.

NHTSA ID

11748514

Incident

Jul 1, 2026

2021 Ford F-150 PowerBoost Hybrid, VIN [XXX]. At 112,000 miles — just 1,000 miles outside of warranty — the vehicle experienced catastrophic failure of the hybrid battery system. Ford's own technician diagnosed a short in the high voltage battery system that caused damage to the hybrid electric drive unit. Repair estimate is $19,000. Ford declined goodwill warranty coverage despite the vehicle being only 1,000 miles outside warranty and the failure occurring on a known problematic system. This is a $72,000 vehicle purchased new in 2021 that has suffered a catastrophic drivetrain failure at only 3 years old. The high voltage battery short and hybrid drive unit failure represent a potential safety hazard to drivers and other motorists. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11744171

Incident

Jun 4, 2026