2010 Ford F-150 Exterior lighting Problems

An aftermarket LED headlight kit was purchased from a large retailer of these products (Americantrucks.com). After receiving the kit and installing, condensation appeared inside the passenger side headlight. I contacted customer support to let them know of the defect. They told me that the part was not defective and I could take the headlight apart and wipe the inside out if I wanted to. I am concerned that the headlamp will fail in use from corrosion on electrical components exposed to the condensation. These headlights are supposed to be completely sealed.

NHTSA ID

11549473

Incident

Mar 18, 2023

I WAS DRIVING MY TRUCK WHEN ALL OF A SUDDEN ALL OF MY DASH LIGHTS WENT ON AND MY HEADLIGHTS AND TAILLIGHTS SHUT OFF WHILE I WAS DRIVING IN THE DARK! IT WAS VERY DANGEROUS AS I WAS ON THE HIGHWAY AND MY TRUCK STARTED JUMPING AND SHIFTING WEIRD. THE TRACTION WAS MESSING UP. AFTER TAKING IT TO THE SHOP THEY TOLD ME IT WAS THE COMPUTER. I WAS IN A VERY DANGEROUS SITUATION BECAUSE OF A COMMON FAULT IN THIS YEAR MODEL. I WILL BE TAKING TO A LAWYER MONDAY. PLEASE GET BACK TO ME AS SOON AS POSSIBLE.

NHTSA ID

11350705

Incident

Aug 19, 2020

Mileage

130,000 mi

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WATER WAS LEAKING INSIDE THE VEHICLE FROM THE THIRD WINDOW AND THE MIDDLE BRAKE LIGHT WAS FULL OF WATER. ADDITIONALLY, THERE WAS BLACK MOLD IN THE VEHICLE. THE CONTACT ATTEMPTED TO REMOVE THE MOLD, BUT WAS UNSUCCESSFUL. ALSO, THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE CONTACT CALLED ELDER FORD OF TAMPA (9560 N FLORIDA AVE, TAMPA, FL 33612, (813) 321-1234) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 100,000.

NHTSA ID

11256864

Incident

Sep 1, 2019

Mileage

100,000 mi

1. I AM NOT ALONE IN A COMPLAINT ABOUT THE FUEL CANISTER BEING A PROBLEM ON THE F150- I HAVE COMPLAINED ABOUT THIS TWICE NOW- OTHERS IN THE FORUM ARE DOING THE SAME. THE VAPOR CANISTER IN THE ENGINE COMPARTMENT BECOMES FAULTY AND THE ENGINES STALL OR RUNS ROUGH- WHEN IT STALLS, IT IS IMPOSSIBLE TO STEER. I GREW UP WITHOUT POWER STEERING- 97$ OUT OF POCKET- DEALER COULDN'T FIGURE IT OUT- HAD ANOTHER MECHANIC DIAGNOSE AND REPAIR. IT'S A SIMPLE FIX- YET CAN BE DANGEROUS IF SOMEONE WITH STRONG ARM STRENGTH CANNOT TURN THE VEHICLE OR USE THE BREAKS. THIS HAS TO BE LOOKED AT.! I SHOULD HAVE BEEN REIMBURSED! WAITING FOR SOMEONE TO GET KILLED IS INEXCUSABLE- HAPPENED WITH JUST 35K MILES ON TRUCK. 2. SEEMS FORD HAS A MEGA DEFECT WITH BAD DESIGN ON THEIR F150 POWER REAR WINDOWS WITH THE HEAT GRIDS GOING BAD- THIS HAPPENED AT MAYBE THE SAME TIME, AND UNLESS I SPEND 1000 DOLLARS, I HAVE NO REAR-WINDOW DEFOGGING- THIS WAS NEARLY A 50K VEHICLE, AND JUST STARTED TO FALL APART AFTER THE WARRANTY. THIS IS A BAD DESIGN- IF ICE AND ALL IN THE SOUTH, MANY DO NOT HAVE THE PREPARATIONS FOR THIS (I GREW UP IN THE NORTH). I STILL CAN'T DEFROST MY REAR WINDOW), BUT HAVE A SCRAPER 3. HIGH MOUNT BRAKE LIGHT- SEEMS, FORD REFUSES TO FIX A BAD DESIGN FOR FAULTY HIGH MOUNT THIRD BRAKE LIGHT- CHEAP GASKET WILL FADE, AND MANY OF USE (MYSELF RECENTLY) HAVE PROBLEMS WITH WATER DRIPPING INSIDE THE CAB- 100 PLUS BUCKS FOR A NEW ONE? CAN'T EVEN BUY THE GASKET?? AND LET'S ADD TO THE FACT THE LIGHTS ARE SO BADLY DESIGNED, THEY COLLECT GRIME/CRAP AND JUST LOOK LIKE YUP. (BIGGEST CONCERN IS RUINING THE INTERIOR WITH WATER- I HAD A LOT OF WET RECENTLY- F150 FORUM IS PLASTERED WITH THESE PROBLEMS. THE FUEL CANISTER MAKING THE VESICLE STALL IS DANGEROUS. AND I FEEL FORD SHOULD ADDRESS THIS. (THEY DON'T SEEM TO CARE ABOUT IMPROVING THE OTHER ISSUES IN 2018. SHAME- NO QUALITY!~

NHTSA ID

11164701

Incident

Aug 22, 2017

Mileage

35,500 mi

FORD F150 4X4 XLT, DASH BOARD KEEPS GOING OUT. SHOWS SKIDDING, AND TIRE SENSOR FAULTY, DINGGING, A/C GOES HOT, INSIDE LIGHTS DON'T WORK. HAS HAPPENED MANY TIMES, SPOKE WITH FORD TOOK IT IN, THEY STATED THEY COULD NOT DUPLICATE THE PROBLEM, WHICH WE HAVE FOUND OUT IS A LIE. THEY STATED WE NEEDED A NEW BATTERY, WHICH WE HAD TESTED AS WELL AS THE ALTERNATOR AND NOTHING WRONG THERE EITHER. WE TOOK IT TO ADVANCED AUTO TO SEE WHAT THEY COULD TELL US. A YOUNG MAN SAID THAT FORD HAD PUT OUT A INSIDE NOTICE THAT HIS BUDDY SHOWED HIM OF A FAULTY WIRING HARNESS IN THE DASH. HE ASKED IF HE COULD SHOW US A SHORT TERM FIX...HE SMACKED THE DASH AND ALL THE LIGHTS CAME BACK ON. IF WE HIT A BUMP IT WILL DO IT AGAIN, OR ON REALLY HOT DAYS, BECAUSE OF THE HEAT. WE ARE WAITING ON FORD TO RECALL THIS AS IT IS A SERIOUS HAZARD AND MAYBE START FIRES. AS SOMETIMES YOU SMELL ELECTRICAL, THIS HAPPENS DAILY WHEN EVER WE DRIVE THE TRUCK, YOU CAN HAVE A WRECK TRYING TO SMACK IT HARD ENOUGH TO GET IT TO COME BACK ON. THIS HAPPENS WHEN YOU ARE SITTING IN THE TRUCK , DRIVING, OR WHEN YOU GO TO START IT UP...YOU WILL HAVE NO GAUGES, LIGHTS A/C OR HEAT IN THE WINTER. YET THE OUTSIDE LIGHTS WILL WORK, YET WHEN YOU PUSH THE BRAKES YOU HEAR A LOUD CLICKING. THIS HAS BEEN HAPPENING FOR APPROX. 2.5 YRS +...FORD NEEDS TO RECALL AND FIX THIS. EVERYDAY WE DEAL WITH THIS PROBLEMS MULTIPLE TIMES A DAY. WE BROUGHT THIS TRUCK NEW AND IT FIRST DID THIS AROUND 23,000 MILES. NOW AT JUST OVER 50,000 MILES. THERE ARE TIMES THAT SMACKING THE DASH DOES NOTWORK AND WE HAVE TO WAIT FOR IT TO COME ON, THOSE TIME YOU HAVE TO RUN WITH TRAFFIC OR IF OTHERS ARE PASSING YOU NEED TO SPEED UP. VERY DANGEROUS

NHTSA ID

11005582

Incident

Jul 16, 2017

Mileage

50,000 mi

AFTER NOTICING THE INSIDE OF MY TRUCK WINDOWS STEAMING UP, I FELT AROUND AND FOUND THE BACK SEATS AND FLOOR WERE SOAKED. IT HAD BEEN RAINING HARD FOR SEVERAL DAYS AND IT TURNED OUT THE 3RD BRAKE/CARGO LIGHT ASSEMBLY FOR THE CARGO BED WAS FULL OF WATER AND HAD ALLOWED WATER TO INSIDE OF THE CABIN.THE CEILING LINER, SEATS AND CARPET WERE SOAKED. I HAVE DUCK-TAPED IT FOR NOW, BUT WILL HAVE TO REPLACE THE ASSEMBLY. THE LIGHT BULBS HAD NEVER BEEN CHANGED. FORD IS SAYING IT'S NOT THEIR FAULT BUT WITH THE AMOUNT OF COMPLAINTS ON THE NET, IT CERTAINLY ISN'T THE CUSTOMER'S FAULT. STEP UP FORD AND DO WHAT YOU SHOULD BE DOING; MAKE A RECALL ON THIS PART AND FIX IT. WE SPEND ALOT OF MONEY FOR YOUR PRODUCT; STAND BEHIND IT. THERE WAS A TIME WHEN FORD MEANT QUALITY, BUT IT SURE SEEMS LIKE IT DOESN'T ANY MORE. *JS

NHTSA ID

10682034

Incident

Jan 13, 2015

Mileage

50,000 mi

TL-THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WATER WAS ENTERING THE CABIN THROUGH ON OF THE REAR TAIL LIGHTS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THIRD REAR TAIL LIGHT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,974. DJR

NHTSA ID

10670651

Incident

Jan 3, 2015

Mileage

89,974 mi

THE 3RD BRAKE LIGHT DOESN'T SEAL PROPERLY, ALLOWING WATER TO LEAK THROUGH DURING RAIN & CAR WASH. TOOK THE TRUCK TO FORD ONCE ABOUT A YEAR AGO AND THEY CAULKED AND RESEATED THE LIGHT, BUT IT STARTED AGAIN. WE TOOK THE RAPTOR BACK TO FORD DEALER AND THEY WANTED TO CHARGE US $215 TO PUT IN A NEW LIGHT. #1. MANUFACTURER/FORD DEFECT & #2. AFTERMARKET AND OEM ARE CHEAPER ONLINE. THIS IS A KNOWN ISSUE, THAT ISN'T BEING PROPERLY ADDRESSED. HTTP://WWW.FORDRAPTORFORUM.COM/F39/3RD-BRAKE-LIGHT-ISSUES-3350/. *TR

NHTSA ID

10633162

Incident

Aug 1, 2013

Mileage

35,000 mi

VEHICLE WAS SITTING OUTSIDE AFTER A HEAVY RAIN NOTICED WATER LEAKING FROM INTERIOR ROOF. MY WINDOWS FOGGED UP IMPAIRING MY VISION FROM THE EXCESSIVE MOISTURE INSIDE THE VEHICLE. ALSO MY VEHICLE SMELLS MUSTY AND MOLDY CAUSING HEALTH CONCERNS TO MYSELF AND OTHER PASSENGERS. I TURNED ON THE LIGHT IN THE EVENING AND COULD SEE LIGHT SHINING THROUGH BETWEEN THE GASKET OF THE LIGHT ASSEMBLY AND THE METAL OF THE CAB. I WENT TO THE DEALER AND THEY TOLD ME TO MAKE AN APPOINTMENT SO THEY COULD LOOK AT IT WHEN I ALREADY KNOW WHAT THE ISSUE IS. I ASKED THE SHOP PERSON IF HE COULD TAKE A QUICK LOOK AT IT SO HE COULD SEE WHAT I WAS SEEING AND HE TOLD ME IT IS A COMMON PROBLEM AND THE GASKET NEEDS TO BE REPLACED. I WAS ASSURED BY THE FORD DEALER THAT I NEED TO MAKE AN APPOINTMENT FOR THEM TO LOOK AT IT AND THAT FORD WILL NOT REMEDY THE ISSUE FOR THE LEAK OR THE WATER DAMAGE. *TR

NHTSA ID

10632146

Incident

Sep 9, 2014

Mileage

48,000 mi

WATER LEAKS THROUGH THE THIRD BRAKE LIGHT LENS DURING HARD RAIN OR AUTO CAR WASH. ENOUGH WATER COMES IN TO SOAK THE BACK SEAT AND THE FLOOR. THEN THERE IS SO MUCH MOISTURE INSIDE THE CAB THAT THE DEFROSTER CAN NOT CLEAR THE WINDOWS NOR INSIDE THE WINDSHIELD. THIS IS DEFINITELY A SAFETY PROBLEM AS THE DRIVER'S VISION IS VERY EFFECTED. CALLED LOCAL FORD DEALERSHIP AND THEY SAID THERE ARE NOT A PROBLEM - PROBABLY JUST A PINCHED GASKET FROM CHANGING A LIGHT BULB. BUT THAT IS NOT THE FACTS. PLEASE CHECK OUT THE MANY ONLINE COMPLAINTS ABOUT THIS SAME ISSUE. *TR

NHTSA ID

10632016

Incident

Mar 10, 2014

Mileage

40,500 mi

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE TAIL LIGHTS BECAME FILLED WITH WATER IN WET CONDITIONS. THE WATER ALSO SEEPED INTO THE VEHICLE AND DAMPENED THE INTERIOR. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER STATED THAT THE RUBBER GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

NHTSA ID

10618981

Incident

Jul 1, 2014

Mileage

52,000 mi

WHEN I TRY TO START MY CAR ALL OF THE WARNING LIGHTS AND THEFT LIGHTS FLASH AND THE VEHICLE WON'T TURN. IF I LEAVE IT FOR SOME TIME AND COME BACK AND TRY IT, SOMETIMES IT WILL WORK. WHEN IT DOES WORK IT'S ONLY BRIEFLY, THE A/C GOES OUT BUT STILL BLOWS AIR, THE INSTRUMENTS INCLUDING SPEEDOMETER GO TO ZERO EVEN WHEN I'M ON THE HIGHWAY. THIS IS A HUGE ISSUE DUE TO SAFETY AND RELIABILITY. I'VE TAKEN IT TO A FORD DEALERSHIP, THEY HELD IT FOR TWO WEEKS AND GAVE IT BACK TO ME SAYING IT WAS WORKING FINE. ON MY WAY BACK FROM THE DEALERSHIP, THE SAME THING HAPPENED AGAIN. THIS HAS BEEN A HUGE HASSLE AND I'VE HAD TO MISS WORK BECAUSE OF IT. *TR

NHTSA ID

10615297

Incident

Jul 22, 2014

Mileage

52,000 mi

HAVE BEEN HAVING ELECTRICAL ISSUES INCLUDING FAILING BACKUP CAMERA AT NIGHT AND TAIL LIGHTS NOT WORKING (DANGEROUS AT NIGHT) AS WELL AS FUSES BLOWING. DEALER COULD NOT DUPLICATE BUT DEALER STATES THERE IS CORROSION IN THE FUSE PANEL BECAUSE WATER ENTERED THE VEHICLE. THERE ARE SEVERAL INSTANCES WHERE FORD IS AWARE OF THIS ISSUE WHERE WATER IS ENTERING THE VEHICLE ON THE DOT.GOV AND OTHER WEBSITES. THEY ARE REFUSING TO DO ANYTHING ABOUT IT. PLEASE DO SOMETHING ABOUT THIS, FORD KNOWS THERE IS AN ISSUE AND THERE IS NO REASON FOR THEM DO GET AWAY WITH ISSUES THAT MAY CAUSE FATAL CAR ACCIDENTS INCLUDING TAIL LIGHTS GOING OUT WHILE DRIVING. *TR

NHTSA ID

10583531

Incident

Jul 19, 2011

Mileage

5,000 mi

WHEN GOING THROUGH A CAR WASH, THE 3RD BRAKE LIGHT LEAKS WATER INTO THE BACK SEAT OF THE TRUCK. *TR

NHTSA ID

10563762

Incident

May 19, 2012

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT DURING A RAINSTORM, WATER PENETRATED THE VEHICLE. UPON INSPECTION, IT WAS FOUND THAT WATER WAS ENTERING THE VEHICLE VIA THE THIRD BRAKE LIGHT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,618. THE VIN WAS NOT AVAILABLE.

NHTSA ID

10557869

Incident

Dec 23, 2013

Mileage

35,618 mi

THE ORIGINAL CENTER HIGH-MOUNT BRAKE LIGHT ON THE CAB OF MY TRUCK HAS A FAULTY GASKET AND DOES NOT FORM A PROPER SEAL AGAINST WATER. WATER HAS LEAKED INTO THE CAB OF THE TRUCK ON NUMEROUS OCCASIONS, CAUSING DAMAGE TO THE HEADLINER OF THE VEHICLE, AND UNKNOWN DAMAGE/RUST TO THE FLOOR OF THE VEHICLE DUE TO WATER RUNNING DOWN THE INTERIOR TRIM PANELS AND UNDERNEATH THE CARPETING. I CONTACTED THE LOCAL FORD DEALERSHIPS SERVICE DEPARTMENT AND WAS TOLD THAT FORD WAS AWARE OF THE ISSUE, AND THAT THE GASKET AND LAMP HOUSING ON NEWER MODELS OF TRUCKS WAS REDESIGNED TO FORM A BETTER SEAL AGAINST WATER. I WAS TOLD THAT I COULD EITHER BUY A NEW LAMP ASSEMBLY AT THE COST OF APPROX. $115, OR COULD USE SILICONE SEALANT AROUND THE LIGHT. THE COST OF A REPLACEMENT HEADLINER WAS NOT ADDRESSED, HOWEVER A NEW HEADLINER FOR MY VEHICLE WILL COST APPROX. $895 (PLUS LABOR) BRINGING A TOTAL IN PARTS ALONE TO APPROX. $1010.00. THIS IS ALL DUE TO A FAULTY DESIGNED GASKET THAT WAS ACKNOWLEDGED AND REDESIGNED. THERE SHOULD BE A VOLUNTARY RECALL ISSUED BY FORD MOTOR CO. AS A QUALITY ISSUE, NOT NECESSARILY A SAFETY ISSUE. I HAVE READ SEVERAL OTHER REPORTS OF THIS SAME OCCURRENCE IN YOUR "COMPLAINTS" SECTION ON BOTH 2010 & 2009 MODEL F-150 TRUCKS. IN SOME INSTANCES, THE DEALERSHIPS TOOK RESPONSIBILITY AND REPLACED THE FAULTY PARTS. I HAVE FILED A COMPLAINT WITH FORD MOTOR CO. AND AM AWAITING A RESPONSE, HOWEVER, THERE ARE POSSIBLY SEVERAL HUNDRED, IF NOT SEVERAL THOUSANDS OF OTHER TRUCK OWNERS FACING THE SAME ISSUE. FORD MOTOR CO. SHOULD TAKE RESPONSIBILITY FOR THEIR FAULTY PRODUCT, OR THIS COULD RESULT IN A CLASS-ACTION LAWSUIT. *TR

NHTSA ID

10554947

Incident

Dec 3, 2013

Mileage

53,000 mi

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE THIRD BRAKE LIGHT HAD A BROKEN SEAM THAT ALLOWED WATER TO ENTER AND LEAK ONTO THE REAR SEATING. THE CONTACT STATED THAT THE SEATS HAD BECOME MOLDED AND NEEDED TO BE REPLACED OR CLEANED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

NHTSA ID

10524325

Incident

Jul 10, 2013

Mileage

40,000 mi

STARTED TRUCK ONE MORNING RIGHT BEFORE THANKSGIVING AND NO LIGHTS DISPLAYED IN THE CONTROL DASH PANEL. GREAT RIGHT BEFORE A PLANNED TRIP. NONE OF THE GAUGES WORKED. BEGAN DRIVING AND THE RADIO STOPPED WORKING. HIT A BUMP IN THE ROAD AND SOMETHING BEEPED AND THEY CAME BACK ON FOR A FEW MINUTES AND THEN WENT BACK OFF, AND THIS TYPE OF ELECTRICAL BEHAVIOR HAS BEEN GOING ON SINCE RIGHT BEFORE THANKSGIVING. ON OCCASION I CAN JUST SHUT THE DRIVERS SIDE DOOR AND THE DISPLAY PANEL GAUGES AND LIGHTS BEGIN WORKING FOR A FEW MINUTES AND THEN WITHOUT WARNING THE DASH IS BLANK AGAIN. SOMETIMES I'M LUCKY AND THEY STAY ON FOR 50MILES BEFORE GOING OUT AGAIN. I PUT FUEL IN THE TRUCK TODAY 01-13-2013 IN SULFUR OKLA AND NO FUEL GAUGE. IT DIDN'T REGISTER AND THE DISPLAY LIGHTS BEGAN GOING OFF AND ON. I STOPPED IN PAULS VALLEY OKLA FOR A COKE, WHILE IDLING, THE OUTSIDE TEMP GAUGE CLIMBED FROM 29 ACTUAL DEGREES TO 86DEGREES IN LESS THAN 5 MINUTES BUT WHEN I BEGAN DRIVING AGAIN THE OUTSIDE TEMP WENT BACK DOWN TO 29DEGREES. ON 2 OCCASIONS WHILE ON I-35 THE GAUGES WOULD BEEP, RESET AND GO BACK OFF. I DROVE FROM ATOKA OKLA TO THE TEXAS PANHANDLE WITH NO WAY OF TELLING MY SPEED, FUEL GAUGE, NO TEMP GAUGE NO BLINKERS TO SIGNAL LANE CHANGES, I EVEN TRIED THE EMERG. FLASHERS AND THEY WOULDN'T WORK EITHER. I'M REALLY AFRAID THERE IS GOING TO BE A FIRE IN THE DASH OR SOMETHING AND I'LL LOOSE EVERYTHING, AND NO ONE SEEMS TO CARE. IT SEEMS TO BE ALL ABOUT THE SALE. MY WARRANTY IS ALMOST UP AND NO ONE CARES!, THIS IS NOT NORMAL! BEFORE I LEFT ON MY TRIP 01-08-2013 TO OKLA. I CALLED THE DEALER GENE MESSER WHERE I BOUGHT THE TRUCK, AND THEY SAID THEY WOULD HAVE A SERVICE MAN CALL. WELL IT'S THE 14TH AND NO CALL. THERE IS DEFIANTLY SOMETHING WRONG WHEN YOU SPEND OVER 40,000 DOLLARS ON A VEHICLE AND AFRAID YOUR GOING TO GET A SPEEDING TICKET, BUT WORSE BURN UP IN IT OR GET KILLED. PLEASE HELP. *TR

NHTSA ID

10492414

Incident

Nov 22, 2012

Mileage

45,000 mi

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED THAT WATER LEAKED THROUGH THE BRAKE LIGHTS AND ENTERED THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS COMMON. THE CONTACT WAS ALSO INFORMED THAT THE NECESSARY PARTS TO PERFORM REPAIRS WERE ON BACK ORDER. THE MANUFACTURER OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 44,000. THE VIN WAS UNAVAILABLE.

NHTSA ID

10469958

Incident

Jul 20, 2012

Mileage

44,000 mi

: MY 2010 F-150 XLT HAS SPIDER WEB CRACKS ON THE HEADLAMP HOUSING BOTH SIDES. I HAVE KEPT MY VEHICLE IN A GARAGE EVERY NIGHT. I HAVE A FRIEND WHO HAS A 2009 F-150 THAT HAS 65,000 MILES AND HIS HAVE NO CRACKS. I CALLED MAXWELL FORD IN AUSTIN WHO IS WHERE I PURCHASED TWO VEHICLES THERE IN JANUARY 2012 AND WAS TOLD ITS PLASTIC AND THEY COULD NOT DO ANYTHING ABOUT IT. THESE CRACKS DID NOT DEVELOP FROM ROCKS OR OTHER THINGS STRIKING THE HEADLAMPS. IT LOOKS TO ME THAT IT IS SOME TYPE OF DEFECT AND I HAVE TAKEN PHOTOGRAPHS OF THEM FOR YOU TO SEE. I WANT THEM REPLACED. I HAVE AN EXTENDED WARRANTY FROM THE DEALERSHIP ON MY VEHICLE. THE SPIDER WEB CRACKS CAN BE A SAFETY ISSUE IN THE HEADLAMP PERFORMANCE. [XXX] MY NAME IS [XXX] AND I AM FROM THE FORD CUSTOMER RELATIONSHIP CENTER (CRC). I RECEIVED YOUR EMAIL REGARDING YOUR 2010 FORD F-150 XLT. I AM SORRY TO HEAR THAT THE HEADLAMP HOUSING OF YOUR VEHICLE HAS SPIDER WEB CRACKS. I UNDERSTAND THAT YOU ARE SEEKING THIS TO BE REPLACED. FOR NOW, I RECOMMEND THAT YOUR VEHICLE BE INSPECTED BY A FORD DEALERSHIP TO DETERMINE THE CAUSE OF ANY SYMPTOMS YOUR VEHICLE MAY BE EXPERIENCING. THEY HAVE FACTORY TRAINED TECHNICIANS, THE MOST CURRENT ENGINEERING SERVICE INFORMATION, AND THE SPECIALIZED EQUIPMENT TO RESOLVE YOUR VEHICLE CONCERNS.PLEASE NOTE THAT THE VEHICLE NEEDS TO BE DIAGNOSED FIRST BEFORE ANY DECISION REGARDING FINANCIAL ASSISTANCE CAN BE MADE. YOU MAY CHECK OUT WWW.OWNER.FORD.COM TO LOCATE A DEALERSHIP NEAR YOU. THIS WAS DONE AT BIRD KULTGEN FORD, IN WACO, TEXAS. PHOTOS WERE TAKEN AND SENT TO FORD REP. THEY SAID THEY DO NOT WARRANTY PLASTIC PARTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

NHTSA ID

10465342

Incident

Jul 3, 2012

Mileage

44,800 mi

THERE WAS A HORRIBLE STORM LAST NIGHT. I GOT INTO MY TRUCK THIS MORNING AND THE ENTIRE BACK SEAT WAS SOAKED! I SPOKE WITH 2 OTHER FORD F150 TRUCK OWNERS AND THEY HAVE HAD THE SAME EXACT ISSUE. BOTH OF THEIR ISSUES WERE THE RESULT OF THE EXTERIOR LIGHT ON THE TOP BACK OF THE VEHICLE. I CALLED FORD IN TEMPLE TX. THEY CONFIRMED THEY HAVE HAD THIS ISSUE A COUPLE OF OTHER TIMES AND IT WAS IN FACT THE EXTERIOR LIGHT LEAKING AS IT WAS NOT PROPERLY INSTALLED. I HAVE TO NOW PAY FOR THIS MANUFACTURER'S DEFECT. THIS SHOULD BE REPORTED AS A RECALL AS IT HAS HAPPENED TO SEVERAL FORD F150 TRUCK OWNERS. I AM NOT HAPPY WITH THE EXPERIENCE OF FORD! *KB

NHTSA ID

10452365

Incident

Mar 20, 2012

AFTER OWNING MY TRUCK FOR NEARLY 2 YEARS I BEGAN TO NOTICE A MUSTY SMELL. LAST WEEKEND MY KIDS WERE RIDING IN THE BACK SEAT AND NOTICED WATER POOLED ON THE CENTER SEATBELT FRAME. I IMMEDIATELY THOUGHT THE SLIDING GLASS WINDOW WAS PARTIALLY OPENED, BUT IT WASN'T. BESIDES IT WAS NO WHERE NEAR WHERE THE WATER WAS POOLING. THEN WE NOTICED IN BOTH CORNERS OF THE HEADLINER DARK WATER STAINS. JUST BY LOOKING AT THE CAB OF THE TRUCK IT LOOKS TO ME LIKE IT IS THE MOLDING THAT EXTENDS ABOUT 18 INCHES UP THE CAB OF THE TRUCK. I'M THINKING IT WASN'T PROPERLY SEALED ON THE ROOF. I AM SURE IT HAS BEEN LEAKING SINCE DAY ONE,BUT WITH THE DROUGHT HERE IN HOUSTON FOR THE LAST YEAR I AM JUST NOW NOTICING SINCE IT RAINS AT LEAST TWICE A WEEK. FORD IS SAYING IT IS OUT OF WARRANTY AND I WOULD HAVE TO PAY TO HAVE IT FIXED. EXCUSE ME BUT WHY IS THIS CONSIDERED WARRANTY WORK WHEN IT IS CLEARLY CRAFTSMANSHIP OF THE TRUCK. FIRST TIME FORD OWNER BUT NEVER AGAIN. I DON'T HAVE ENOUGH TIME TO EXPLAIN ALL THE TRANSMISSION AND BRAKE ISSUES. *TR

NHTSA ID

10447777

Incident

Feb 4, 2012

Mileage

52,000 mi

DURING DAY TIME DRIVING IN RAIN OR OVERCAST THE DASHBOARD LIGHTS WILL NOT COME ON MAKING IT IMPOSSIBLE TO DETERMINE SPEED YOU ARE GOING. SWITCHING FROM AUTOMATIC TO MANUAL CONTROL OF HEADLIGHTS HAS NO EFFECT ON DASH LIGHTS. THEY STAY OFF! I BELIEVE THIS AFFECTS ALL CURRENT FORD VEHICLES. *TR

NHTSA ID

10439341

Incident

Nov 15, 2011

Mileage

5,700 mi

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT WAS DRIVING IN REVERSE APPROXIMATELY 2 MPH AND NOTICED THAT THE ILLUMINATION OF THE REAR BACKUP LIGHTS WAS EXTREMELY POOR AND FAILED TO POSITION CORRECTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE VEHICLE OPERATED PROPERLY AS DESIGNED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 01/04/12*LJ UPDATED 01/05/12

NHTSA ID

10434830

Incident

Aug 10, 2010

Mileage

4,000 mi

LEAKING THIRD BRAKE LIGHT RESULTING IN WET ROOF LINER AND SEATS. *TR

NHTSA ID

10428100

Incident

Sep 26, 2011

Mileage

21,000 mi