Owner-reported complaints naming the other system, filed with NHTSA
Data refreshed
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above. Every record below is an owner-reported complaint about the 2011 Ford F-150 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 20 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
At 45 mph the gear downshifted causing back tires to skid. Then gear illumination disappeared and wouldn't go into gear(while trying to leave a steep boat ramp) very scary!
The contact owns a 2011 Ford F-150. The contact stated while the mechanic was attempting to rotate the tires, it was discovered that the lug nuts on all four wheels were swollen and could not be easily removed. The contact was informed that the lug nuts would be damaged while being removed to rotate the tires. The lug nuts were removed, and the tires were rotated. The lug nuts were replaced, and the vehicle was repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 154,000.
Wheel Lug Nuts were swollen and couldn't be removed. This is a known issue by Ford. It prevents you from changing the tire and is a critical safety concern.
The glue that holds the plastic covers on the aluminum wheels has failed and two of the plastic covers have fallen off. The covers and wheels are available for inspection. The one cover fell off while driving down a local main road in our city. When I saw it fall off, I returned to the area where it was laying in the street to retrieve it. Before retrieving it I saw some cars swerve to miss it and at least one run it over. If this happened on the freeway at higher speeds who knows what could have occurred and therefore I have since removed the remaining two covers that were still attached. One seemed rather loose and was likely to fall off sooner than latter and other was still adhered rather well. No inspection occurred by the manufacturer as this appears to be a common problem with these plastic covers. To reattach them to the wheels it appears that the gluing system is proprietary. No warning lamps or messages present.
DRIVING HOME I STARTED TO HEAR AND FEEL THIS NOISE ON MY ENGINE LIKE A CLICKING/GROUNTING SOUND. I COULD HEAR IT MORE WHEN MAKING TURNES AND WHEN SLOWING DOWN. NEXT DAY I GOT ON MY TRUCK AND WHEN IN REVERSE MY TRUCK WOULD'T LET ME BECAUSE IT LOOKS LIKE THE FRONT TIRES ARE LOCKED. AND CAN ONLY GO FORWARD. THE TRANSMISSION DOES NOT GO IN REVERSE, TRANSMISSION SHIFT LEVER SEQUENCE STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT. TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AND MAKING A RIGHT TURN, THE VEHICLE LOSS POWER STEERING ASSIST WHEN THE BRAKE PEDAL WAS DEPRESSED. ADDITIONALLY, THE SERVICE ADVANCE TRAC MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,538. *BF CONSUMER HAS STATED STEERING SYSTEM FAILURE HAS OCCURRED MULTIPLE TIMES*JB
TOOK MY CAR IN FOR SERVICE AND THE DEALERSHIP ADVISED THAT ALL MY LUG NUTS NEEDED TO BE REPLACED BECAUSE THEY WERE SWOLLEN AND WERE VERY DIFFICULT TO REMOVE. THE SERVICE ADVISER AT THE DEALERSHIP SAID THAT THIS IS A COMMON OCCURRENCE. I ASKED THAT ALL 24 LUG NUTS BE RETURNED. WHEN THEY WERE RETURNED THE SERVICE TECH WHO WORKED ON MY TRUCK ALSO SAID THAT THE LUG NUTS WERE A POOR DESIGN.
I STARTED MY TRUCK FOR WORK AND TURN ON REAR DEFROSTER AND THE REAR WINDOW SHATTERED ON THE DRIVERS SIDE ALSO TWO WEEKS AGO MY TIRE ALMOST FELL OFF AFTER 3 LUG NUTS BROKE M AND 1 WAS MISSING
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING AND ATTEMPTING TO MAKE A U- TURN, THE ANTI-TRACTION WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE TURN SIGNAL FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO HIGLEY FORD SALES COMPANY (1065 3RD AVE, WINDOM, MN 56101, (507) 831-3131). THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS PERTAINING TO THE VIN AND THE FAILURES COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 143,000. *TT
THE FACTORY LUG WRENCH PROVIDED WITH THE VEHICLE DOES NOT FIT THE FACTORY LUG NUTS ON THE WHEELS. THIS MAKES IT IMPOSSIBLE TO CHANGE A FLAT TIRE WITHOUT ROADSIDE ASSISTANCE OR HAVING TO PURCHASE A SEPARATE LUG WRENCH AND HAMMER.
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING 65 MPH, THE VEHICLE SHIFTED INTO FIRST GEAR. THE WHEELS LOCKED, AND THE ABS ENGAGED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (LAKE VIEW FORD, 12381 CONNEAUT LAKE RD, CONNEAUT LAKE, PA 16316), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: CAS-14072276. THE CONTACT WAS INFORMED THAT THE LOCAL DEALER COULD USE THEIR PAS TO ASSIST WITH REPAIR FEES, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING APPROXIMATELY 55 MPH AROUND A CURVED ROAD, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE STARTED TO JERK AND THE POWER STEERING ASSIST AND ADVANCE TRACTION SYSTEM WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAS ABLE TO DRIVE HOME DESPITE THE DIFFICULTY STEERING. THE CONTACT CALLED PREAUS FORD MOTOR (206 S MAIN ST, FARMERVILLE, LA 71241, PHONE NUMBER: (318) 368-3805) AND WAS INFORMED TO BRING THE VEHICLE IN FOR A DIAGNOSTIC TEST AT THE CONTACT'S EXPENSE. THE VEHICLE WAS NOT TAKEN TO THE DEALER DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 146,540.
TRYING TO REPLACE TIRES ON THIS VEHICLE. FORD MANUFACTURED TRUCK WITH P235/75/R17 TIRES, AND THIS IS ON DOOR PLATE. NO ONE WILL SELL THIS SIZE TIRE FOR THIS TRUCK WHICH HAS TOWING PACKAGE, EXCEPT FORD. THE ONLY SIZE ANYONE WILL SELL IS P265/60/R18 OR P275/55/R20. ONE EXCEPTION: TIRE RACK WILL SELL P255/65/17 IF RIMS ARE IN GOOD CONDITION. TWO FORD DEALERSHIP SERVICE DEPARTMENTS EVEN HAD PROBLEMS. FORD MAINTAINS THAT IT IS FACTORY EQUIPMENT AND THEREFORE IS CORRECT FOR THE TRUCK. I BELIEVE AN ERROR MAY HAVE BEEN MADE AT THE FACTORY. I NEED NEW TIRES SOON AND I CANNOT GET FORD TO EVEN AGREE TO THE P255 SIZE TIRE. I AM CONCERNED THAT THESE TIRES ARE NOT SAFE FOR TOWING FOR THIS VEHICLE. I WOULD LIKE DEFINITIVE INFORMATION FROM A NON FORD SOURCE. I ALSO DO NOT UNDERSTAND WHY NO ONE WILL SELL ME THE FACTORY SIZE TIRES FOR THIS TRUCK, EXCEPT FORD, OF COURSE. HELP WOULD BE APPRECIATED.
LUG NUTS ON VEHICLE EXPAND SPLIT AND CANNOT BE REMOVED FROM WHEEL. VARIOUS MECHANICS AT COSTCO AND FORD DEALERSHIPS STATE THAT THIS IS A KNOWN PROBLEM. THE REPLACEMENT OF THE LUG NUTS COST $165.00 FOR TO REPLACE ON THE FOUR TIRES. AFTER REPLACING THE LUG NUTS BY AN AUTHORIZED FORD DEALER I WAS TOLD THIS COULD HAPPEN AGAIN. THE PROBLEM WAS DISCOVERED WHEN I TRIED TO ROTATE THE TIRES. WHEN I PAID FOR THE REPLACEMENT AND ASKE3D FOR THE OLD PARTS I WAS TOLD THEY HAD ALREADY BEEN DISPOSED OF.
THIS AFTERNOON I GOT INTO MY VEHICLE. AFTER STARTING MY VEHICLE I THEN PROCEEDED TO TURN MY REAR DEFROSTER ON. ONCE I TURNED MY REAR DEFROSTER ON I HEARD A LOUD POP AND THEN NOTICED THAT MY REAR WINDOW WAS SHATTERED. I BELIEVE THAT THEIR IS A DEFECT IN THE REAR DEFROSTER OF MY 2011 FORD F-150 BECAUSE THIS SAME INCIDENT HAS HAPPENED BEFORE. *TR
IT WAS A 20 DEGREE MORNING SO I DECIDED TO USE THE REMOTE START TO WARM UP MY TRUCK BEFORE I WENT TO WORK. I CLIMB INTO THE TRUCK AND GO TO BACK OUT OF THE DRIVEWAY AND NOTICED THE REAR PASSENGER SIDE SLIDER IS SHATTERED. I'VE NEVER HAULED ANYTHING IN THE BED SO NOTHING WOULD HAVE CAME INTO CONTACT WITH THE WINDOW. AFTER DOING A LITTLE RESEARCH, I DISCOVERED THAT THERE ARE PLENTY OF FORD OWNERS THAT THIS HAS HAPPENED, ONE GENTLEMAN HAD HIS CHILD IN THE BACK WHEN THIS HAPPENED! FORTUNATELY MY CHILDREN WERE NOT WITH ME AT THE TIME THE WINDOW SHATTERED. HOPEFULLY FORD WILL COVER THIS BEING THAT IT'S $800, BUT I'M GUESSING THEY'LL TELL ME IT'S NOT THEY'RE PROBLEM. *TR
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT THE RUNNING BOARDS WERE TOO NARROW AND SLIPPERY, CAUSING HER TO SLIP WHEN TRYING TO ENTER THE VEHICLE. THE FAILURE RECURRED WHENEVER IT RAINED OR SNOWED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. A DEALER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 11,860.
STEERING WHEEL SHAKES REAL BAD ON STOPPING THE HARDER THE STOP THE WORSE IT SHAKES THIS TRUCK HAS 16000 MILES ON IT NOW AND THE PROBLEM SEEMS TO HAVE STARTED AFTER THE 1ST SERVICE AND TIRE ROTATION (ABOUT 8500 MILES) ALTHOUGH IT DID NOT START IMMEDIATELY AFTER BUT RATHER SEEMED TO GET WORSE OVER TIME FROM THAT POINT I BELIEVE THAT IT IS WARPED BRAKE ROTORS POSSIBLY FROM CHEAP OR DEFECTIVE OEM PARTS THE TRUCK HAS NEVER BEEN OFF ROAD OR ABUSED JUST DAILY DRIVE TO FROM WORK 19 MILES EACH WAY. *TR
DURING ROUTINE ROAD DRIVING, THE SERVICE ADVANCE-TRAC LIGHT CAME ON THE DASH. THIS WAS AT 7490 MILES. THE TRUCK WAS TAKEN TO BE SERVICED. THE RCM WAS REPLACED. AT 9130 MILES THE SERVICE ADVANCE TRAC WARNING LIGHT AGAIN CAME ON. THE TRUCK WAS TAKEN TO BE SERVICED AND THE ABS MODULE WAS UPDATED. THE TRUCK IS CURRENTLY AT THE DEALER FOR THE SAME WARNING LIGHT. IT HAS BEEN THERE FOR A WEEK. THE MILEAGE WAS ABOUT 9400 MILES ON THE THIRD TRIP FOR THE SAME PROBLEM. I DRIVE SNOWY AND ICY ROADS IN THE WINTER AND FEEL THAT THE DISABLING OF MY ADVANCE TRAC SYSTEM COMPROMISES MY SAFETY ON SLIPPERY ROADS. *TR
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT WAS DRIVING 70 MPH WHEN THE VEHICLE STARTED TO JERK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO RE-BALANCED THE TIRES AS A TEMPORARY FIX. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE VEHICLE WAS THEN TAKEN TO A LOCAL MECHANIC WHO ADVISED THAT THE WHEELS COULD POSSIBLY HAVE BEEN DEFECTIVE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 11,991.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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