RoadVitals

2011 Ford F-150 Visibility Problems

Owner-reported complaints naming the visibility system, filed with NHTSA

Data refreshed

Visibility reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
147
Latest May 14, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
7%
of 2,184 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
6
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3

What this page shows

Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2011 Ford F-150 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 147 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming visibility

The 25 most recent of 147, in the owner's own words

Visibility
Filed May 14, 2025

The contact owns a 2011 Ford F-150. The contact stated while driving 25 MPH, the driver's side side-view mirror detached from the vehicle and was hanging down tethered by the wiring harness. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 196,000. The VIN was not available.

NHTSA ID
11660884
Incident
May 14, 2025
Mileage
196,000 mi
Visibility
Filed Dec 4, 2024

The contact owns a 2011 Ford F-150. The contact stated that while the vehicle was parked, the sunroof assembly switch failed to function as intended. The contact pressed the switch to open the sunroof and the sunroof assembly fractured. The contact stated that a plastic piece from the sunroof trac fell into the interior of the vehicle. The vehicle was taken to the dealer where it was diagnosed with a fractured sunroof rail. The contact was informed that the sunroof rail needed to be replaced. The vehicle was not repaired. In addition, due to the failure, the contact stated that water was leaking into the interior of the vehicle. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 90,000.

NHTSA ID
11628801
Incident
Jun 4, 2023
Mileage
90,000 mi
Visibility
Filed Jul 19, 2024

The contact owns a 2011 Ford F-150. The contact stated that the rear windshield failed to defrost as needed. In addition, the contact's son noticed a crack had formed in the rear windshield causing moisture to enter the vehicle. The vehicle was taken to a dealer where the contact was informed that the windshield would be covered under warranty. The dealer replaced the defrost switch and the rear windshield; however, the contact was charged for the repair. The manufacturer was not made aware of the failure. Despite the repair that was performed on the vehicle, the failure returned, and the vehicle was not yet repaired. The failure mileage was 65,496.

NHTSA ID
11603365
Incident
Feb 1, 2022
Mileage
65,496 mi
Visibility
Filed May 10, 2023

The contact owns a 2011 Ford F-150. The contact stated that there was a crack on the passenger's side rear windshield. There was no impact to the rear windshield that could have caused the crack. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and confirmed that there was no recall associated with the VIN. The failure mileage was 89,000.

NHTSA ID
11521383
Incident
Apr 1, 2023
Mileage
89,000 mi
Visibility
Filed Apr 2, 2023

Back passenger side rear window shattered was in one piece until I closed my door while all other windows were closed which resulted in the window falling inside of truck and in back bed ford states no recalls and never heard of it being a problem however when I look online at other complaints it seems to not only being isolated to me a coworker of mine had a newer model and hers shatter last year same thing was told to her by our local dealer

NHTSA ID
11515010
Incident
Mar 29, 2023
Powertrain (other)Visibility
Filed Nov 25, 2022

The contact owns a 2011 Ford F-150. The contact stated while driving 35 MPH and coming to a stop, the vehicle downshifted from 4th gear to 1st gear. There was no warning light illuminated. The contact was able to drive from the complete stop. The contact stated that the failure had been reoccurring intermittently. Additionally, the contact stated that the windshield wipers would continue to move after being turned off. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 80,000.

NHTSA ID
11494858
Incident
Nov 25, 2021
Mileage
80,000 mi
Visibility
Filed Apr 2, 2021

FOR NO REASON BACK WINDSHIELD SHATTERED WHILE DRIVING. NO IMPACT. 800 TO REPLACE. THIS IS AWEFULL. GLASS EVERYWHERE WITH CHILDREN IN THE CAR.

NHTSA ID
11406085
Incident
Apr 2, 2021
Mileage
150,000 mi
Driver assistanceVisibility
Filed Jan 28, 2021

AFTER TAPPING THE FLOOR ACCELERATOR THE ENGINE WENT TO FULL THROTTLE AND STAYED THERE. EVEN AFTER PUTTING THE VEHICLE IN PARK THE ENGINE REMAINED AT 7000 RPM. OUTSIDE TEMP WAS -2F. VEHICLE HAD BEEN IDLING FOR 7 MINUTES PRIOR TO THE INCIDENT. THE EVENT OCCURRED WHILE PULLING INTO PARK AT 10 MPH. ALMOST HIT A PARKED CAR AND BUILDING BUT WAS ABLE TO BRAKE AND PUT THE VEHICLE IN PARK. AFTER RUNNING AT FULL THROTTLE IN PARK FOR AT LEAST 30 SECONDS THE ENGINE SHUT DOWN. ALSO, THE DRIVER'S SIDE WINDSHIELD WASH SPRAY STOPPED WORKING A FEW DAYS EARLIER.

NHTSA ID
11390439
Incident
Jan 27, 2021
Mileage
229,514 mi
Visibility
Filed Jan 22, 2021

I WAS COMING HOME FROM WORK ON BUTLER ROAD 5 PM IT DOING 30 MPH WHEN I HEARD A BIG BANG SO I STOP THE TRUCK GOT AND LOOKED TO TO SEE WHAT CAUSED IT I SAW NOTHING THEN I LOOK UP AT THE BACK GLASS I SAW THE RIGHT REAR GLASS WAS SHATTERED IT WAS ABOUT 42 DREGS OUT SIDE I NO DEFROSTED ON EITHER

NHTSA ID
11389498
Incident
Jan 21, 2021
Mileage
1,145,830 mi
Body & structureVisibility
Filed Nov 11, 2020

WE WERE DRIVING DOWN THE HIGHWAY AT 10:30PM GOING 55MPH. ALL OF A SUDDEN, WE HEARD A VERY LOUD BANG THAT ALMOST CAUSED ME TO RUN OFF THE ROAD, THANKFULLY I DIDN'T. I PULLED OVER TO INVESTIGATE AND THERE WAS NOTHING WRONG UNTIL I LOOKED AT THE BACK GLASS. THE BACK GLASS ON THE PASSENGER SIDE WAS COMPLETELY SHATTERED. OUT OF NO WHERE. MIND YOU, THERE WAS NOTHING WRONG WITH THIS PRIOR. I HAVEN'T EVEN HAD THIS TRUCK FOR THIRTY DAYS YET AND THIS HAPPENED. I WAS ESPECIALLY WORRIED BECAUSE MY 4YEAR OLD DAUGHTER WAS IN THE BACK SEAT, ON THE PASSENGER SIDE. SHE COULD HAVE BEEN SERIOUSLY INJURED DUE TO THIS.

NHTSA ID
11374213
Incident
Nov 11, 2020
Mileage
96,500 mi
Visibility
Filed Oct 17, 2020

TURNED THE BACK WINDOW DEFROST ON SINCE BACK WINDOW AND MIRRORS WERE ICED OVER. WAS DRIVING ALONG WHEN THE BACK PASSENGER WINDOW SHATTERED. HAVE TONNEAU COVER ON BOX AND NO OTHER CARS AROUND. REAR DEFROST LIGHT INDICATOR NOW DOESN'T TURN ON.

NHTSA ID
11364771
Incident
Oct 16, 2020
Mileage
180,000 mi
Visibility
Filed Jan 25, 2020

TURNED ON REAR POWER SLIDER WINDOW DEFROST BUT DEFROST LIGHT WOULD NOT COME ON. HOWEVER, SHORTLY AFTER A LOUD SOUND LIKE A GUNSHOT WAS HEARD AND THE REAR WINDOW ON THE PASSENGER SIDE WAS FOUND TO BE SHATTERED. TEMPERATURES WERE IN THE 30S FAHRENHEIT AT THE TIME. CALLED LOCAL DEALER AND THEY RESPONDED THEY DO NOT REPLACE REAR WINDSHIELDS SO IT WAS REPLACED BY LOCAL AUTO GLASS VENDOR.

NHTSA ID
11301773
Incident
Jan 15, 2020
Mileage
133,000 mi
Body & structureVisibility
Filed Jan 20, 2020

THE REAR WINDOW SHATTERED ON THE PASSENGER SIDE OF OUR VEHICLE. I CANNOT SEE OUT OF IT. THE VEHICLE WAS STATIONARY. WE DID NOT SEE ANYTHING HAPPEN TO IT (PERSON) VIA OUR SECURITY CAMERAS. I AM WORRIED IT WILL SHATTER. THIS SEEMS TO BE A COMMON PROBLEM AS I HAVE CONDUCTED RESEARCH ON THE INTERNET.

NHTSA ID
11300399
Incident
Jan 18, 2020
Visibility
Filed Dec 27, 2019

REAR WINDOW SHATTERED WHILE USING DEFROSTER . DEFROSTER TURNED ON WITH REMOTE START AND REAR WINDOW SHATTERED WITH NO CONTACT. VEHICLE WAS IN PARK WHEN THIS HAPPENED.

NHTSA ID
11291445
Incident
Dec 20, 2019
Mileage
119,000 mi
Visibility
Filed Nov 14, 2019

WHILE DRIVING REAR WINDOW DEFOGGER WAS ON AND THE REAR PASSENGER SIDE GLASS JUST SHATTERED.

NHTSA ID
11280179
Incident
Nov 8, 2019
Mileage
32,000 mi
Visibility
Filed Nov 13, 2019

REAR BACK SLIDING GLASS 'EXPLODED/SHATTERED' WHILE REAR DEFROSTER WAS ON. THE EXTERNAL TEMPERATURE WAS NEAR 30F

NHTSA ID
11279832
Incident
Nov 1, 2019
Mileage
145,000 mi
Visibility
Filed Nov 12, 2019

THE REAR DEFROST HAD BEEN ACTING UP NOT WANTING TO WORK EVERY TIME I'D TRY AND USE IT FOR THE LAST 2 MONTHS. WELL ON THE MORNING OF NOVEMBER 7 I WENT TO WARM MY TRUCK UP AND TRIED MY DEFROST AND IT DIDN'T LIGHT UP SO I FIGURED WELL ITS NOT WORKING. SO AS I'M DRIVING DOWN THE ROAD I NOTICE THAT MY BACK GLASS WAS COMPLETELY SHATTERED ON THE DRIVERS SIDE OF THE BACK GLASS. I NEVER HEARD ANYTHING BREAK AND THERE WAS NO OTHER SIGN OF IMPACT. JUST OUT OF NOWHERE. SO I DID SOME RESEARCH INTO FORD F150S AND BACK GLASS BREAKS AND CAME ACROSS A LOT OF REPORTS OF PEOPLE WHO WERE IN FACT HAVING DEFROST ISSUES. . SO MY BEST GUESS IS THE ELECTRICAL IN THE HEATED GLASS SHORTED OUT OR SENT A MASSIVE POWER SURGE THROUGH THE GLASS CAUSING IT TO SHATTER. . EITHER WAY THIS IS A RECALL ISSUE THAT FORD SHOULD BE HELD RESPONSIBLE FOR.

NHTSA ID
11279496
Incident
Nov 7, 2019
Mileage
120,000 mi
Visibility
Filed Nov 1, 2019

TURNED ON REAR DEFROST WHICH I RARELY EVER DO. DRIVING DOWN ROAD A MINUTE LATER AND BACK GLASS SHATTERED ON PASSENGER SIDE. RIGHT BEHIND WHERE MY DAUGHTERS HEAD WOULD BE IF I HAD BEEN TAKING HER TO SCHOOL THAT MORNING. 78,000 MILES ON VEHICLE

NHTSA ID
11277642
Incident
Nov 1, 2019
Mileage
78,000 mi
Visibility
Filed Oct 31, 2019

2011 FORD F-150. TURNED ON REAR WINDOW DEFROST COUPLE MINUTES LATER WINDOW SHATTERED.

NHTSA ID
11277345
Incident
Oct 31, 2019
Mileage
115,000 mi
Visibility
Filed Sep 11, 2019

IN PARK OR DRIVING THE WINDSHIELD WIPES WILL NOT TURN OFF ON THE OFF POSITION. I'VE SHUT THE ENGINE ON AND OFF AND THEY TURN ON AS SOON AS THE TRUCK TURNS ON. DO NOT KNOW HOW TO STOP THEM.

NHTSA ID
11254800
Incident
Sep 11, 2019
Mileage
117,000 mi
Visibility
Filed May 17, 2019

I WAS DRIVING HOME ON MAY 17, 2019 FROM WORK. I WAS STOPPED AT A STOP LIGHT AND HEARD A LOUD POP. THE BACK WINDOW SHATTERED ON THE PASSENGER SIDE OF THE VEHICLE.I HAD THE DEFROSTER ON CLEARING THE DEW AND NOTHING ELSE HIT OR STRUCK THE GLASS IT JUST BURST OUT OF NO WHERE.

NHTSA ID
11208201
Incident
May 17, 2019
Mileage
122,000 mi
Visibility
Filed Mar 5, 2019

DRIVER SIDE REAR VIEW MIRROR SPONTANEOUSLY CRACKED. REAR DEFROST DOES NOT OPERATE. REPAIR IS REPLACEMENT OF ENTIRE REAR WINDOW "WINDSHIELD" OVER $1000.00. SIDE MIRROR HEATER DOES NOT OPERATE.

NHTSA ID
11184362
Incident
Jan 1, 2018
Mileage
51,321 mi
ElectricalVisibility
Filed Feb 22, 2019

REAR WINDOW PASSENGER SIDE SHATTERED. REAR DEFROST WOULD SOMETIMES COME ON AND SOMETIME NOT. SUSPECT THE WINDOW OVERHEATED AND SHATTERES. MANY OF THESE INCIDENTS REPORTED IN US AND CANADA.

NHTSA ID
11181787
Incident
Feb 22, 2019
Mileage
55,000 mi
Powertrain (other)Visibility
Filed Feb 21, 2019

I HAVE 3 ISSUES TO REPORT: 1. THE OSS OUTPUT SPEED SENSOR MANUFACTURER RECALL NUMBER 19S07 IN NOVEMBER 2018 I WAS SITTING AT A RED LIGHT I WENT TO GO WHEN THE LIGHT CHANGED AND THE TRUCK FELT LIKE IT WAS GOING TO STALL I TRIED TO GET TO THE SIDE OF THE ROAD AND THEN THE TRUCK SEEMED TO GO INTO GEAR AND SEEMED FINE NO WARNING LIGHTS OR ANYTHING 8 HOURS LATER ON MY WAY HOME FROM WORK THE POWERTRAIN MALFUNCTION LIGHT CAME ON WRENCH LIGHT I STOPPED AND HAD IT CHECKED CODES 0720 AND 0722 CAME UP OUTPUT SPEED SENSOR I TOOK IT TO MY SHOP WHERE THEY GAVE ME THE TECHNICAL SERVICE BULLETIN AND TOLD ME TO TAKE IT TO A FORD SERVICE CENTER WHICH I DID THEY RAN ANOTHER DIAGNOSTIC AND SAID THEY FOUND THE TRANSMISSION LEAD FRAME FAULTY AND CHARGED ME $1526.00 AND NOW I FIND OUT THERE IS A RECALL FOR THIS ISSUE. 2. TSB15-0061 WINDSHIELD WIPERS CONTINUE TO OPERATE IN LOW INTERMITTENT WHEN THE SWITCH IS IN THE OFF POSITION. INSTALLED NEW WIPER/MULTIFUNCTION SWITCH TWICE AND STILL HAVE THE PROBLEM. 3. THE SAME TIME MY WIPERS STARTED ACTING UP MY HORN STOPPED WORKING BOTH WHEN YOU PUSH DOWN ON THE HORN SWITCH ON THE STEERING COLUMN AND WHEN YOU GO TO SET THE ALARM. I ASKED THE SERVICE MECHANICS ABOUT THIS AND I WAS TOLD IT COULD BE THE (BCM) BODY CONTROL MODULE FORD IS RECALLING SOME BCM IN FORD F150 BUT DOESNT SHOW UP WHEN I PUT MY VIN NUMBER IN.

NHTSA ID
11181531
Incident
Nov 2, 2018
Mileage
140,000 mi
Visibility
Filed Feb 14, 2019

AFTER PARKING THE TRUCK FOR SEVERAL HOURS AT A SECURE POLICE DEPARTMENT PARKING LOT, ON MY APPROACH TO THE CAR I USED THE REMOTE START AND WHEN I ENTERED THE VEHICLE I IMMEDIATELY NOTICED THAT THE REAR WINDOW, BEHIND THE PASSENGER SEAT WAS SHATTERED. INSPECTION OF THE WINDOW I CLEAR OBSERVED THE BOTTOM LEFT OF THE WINDOW WAS A BURNT MARK ON THE OUTSIDE. IT'S CLEAR THAT THE REAR DEFROST WHEN IN REMOTE START STATUS MALFUNCTIONED AND CAUSED THE WINDOW TO CRACK. RESEARCHED ON THE INTERNET, MANY FORD CUSTOMERS HAD THE SAME PROBLEM

NHTSA ID
11180166
Incident
Feb 13, 2019
Mileage
122,925 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .