Owner-reported complaints naming the interior system, filed with NHTSA
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Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2014 Ford F-150 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 18 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
My truck is shifting funny at times just want it fixed it’s 2024 it’s been long enough I drive on the highway every day.the truck has two recalls seat hardware is faulty and transmission downshift problems recalls issued in 2017 and it’s 2024 just want it fixed I’m already stressed enough I’m sure you understand thanks have a blessed day
The contact owns a 2014 Ford F-150. The contact stated that the instrument panel indicated that the rear driver’s side door was ajar while the door was securely closed. The failure caused the cabin light to remain illuminated, causing the battery to be drained. The vehicle was jumped started and the battery was replaced. The vehicle had been taken to the dealer who diagnosed the vehicle with an electrical wiring failure. The door wiring was repaired. The manufacturer was made aware of the failure and a case was opened regarding the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 172,000.
The contact owns a 2014 Ford F-150. The contact stated that while attempting to close the front driver’s side door, the door failed to close securely. Additionally, the contact stated that the door ajar warning light illuminated would illuminate with the door properly closed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 17V652000 (Latches/Locks/Linkages); however, the VIN was not included. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 81,000.
The contact owns a 2014 Ford F-150. The contact stated that the passenger’s and driver’s side rear doors failed to close as needed with the door ajar message displayed on the instrument panel. The contact stated that the doors would independently open after being closed. The vehicle was serviced under an unknown recall; however, as the failure persisted, the contact was given an estimate for the repair. The manufacturer was notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 136,000.
THE REAR DOORS AND PASSENGER DOOR WILL NOT UNLOCK AND CANNOT BE OPENED MANUALLY USING THE INSIDE HANDLE, OUTSIDE HANDLE, OR KEY. THIS REPRESENTS A SAFETY HAZARD AS THE DOOR CANNOT BE UNLOCKED ESPECIALLY IF SMALL CHILDREN ARE IN THE BACK SEAT. THIS IS A MANUFACTURE DEFECT AT NO FAULT TO THE OWNERS.
March 13th. I was driving on County Road 6, south of Park Rapids, Minnesota, and noticed smoke coming from my coat laying on the passenger seat, I removed the coat and found smoke/flames coming out of the passenger seat. I stopped the truck, ran around to the door of the passenger seat, turned off the seat warmer, and put the fire out. The seat warmer failed and is available for inspection. I have disconnected the seat warmer. March 15th. I brought the vehicle to North Country Ford service Manager and they did not know how to report it, didn't seem to think it was serious, and wanted me to pay $144 for them to look at it. March 16th called Ford Corporate. They started a case #CAS35878378 with Chelse David.
While driving at variable speeds, low and high, the passenger airbag off light comes on while an adult passenger is occupying the passenger front seat. Took to ford dealership 4 times but because the VIN does not match a recall had to pay 4 different diagnostic fees. Have videos as proof, does dealership said can’t recreate issue even with video proof and did nothing to help. Opened 2 cases with Ford Corporate and nothing was done about it. Took vehicle in again and was adamant about this being a recall regardless of VIN matches or not, dealership adjusted weight sensor and told me this would be it and they would not address this issue or my truck anymore, Even though I had told them that my wife is the only passenger and she is pregnant carrying our child. Airbag light indicator illuminates stating the passenger light is off when an adult passenger is in the front passenger seat, has happened at multiple speed from 1 mph up to 50 mph. Could result in an injury or fatality if accident were to occur. Tried to upload the video but nhtsa only allows photos to upload can’t upload the video.
WHILE I AM DRIVING WITH MY PREGNANT WIFE IN THE VEHICLE THE AIRBAG LIGHT WILL ILLUMINATE SAYING THAT THE AIRBAG IS OFF, I HAVE TO PULL OVER WHILE DRIVING TO HAVE HER GET OUT OF THE VEHICLE AND GET BACK IN FOR THE LIGHT TO TURN OFF. IT'S A NORMAL STREET IN A DEVELOPMENT OR ON THE ROAD DRIVING. DIFFERENT SPEEDS WITH FLAT ROADS, SOME HAVE BUMPS OTHERS ARE RECENTLY PAVED ASPHALT. HAPPENS INTERMITTENTLY, OVER A DOZEN TIMES AT DIFFERENT SPEEDS. MY VEHICLES VIN DOESN'T FIT THE RECALL FOR THE AIRBAG ISSUE THAT IS ALREADY AWARE BY FORD. TOOK VEHICLE TO FORD DEALERSHIP 4 TIMES FOR THIS SAME ISSUE, ONLY THONG DONE WAS A RECALIBRATION OF THE SEAT WEIGHT AND EXACTLY 2 WEEKS AND 1 DAY LATER LIGHT CAME ON AGAIN, UNABLE TO PULL OVER I DROVE HOPING TO FIND A WAY TO PULL OVER FOR THE SAFETY OF MY WIFE AND UNBORN CHILD, THE LIGHT TURNED OFF AFTER 40 SECONDS OF REALIZING IT WAS ON. A FULLY GROWN INDIVIDUAL SITTING IN THE SEAT WEIGHT 190+LBS HAS THIS HAPPENING TO THEM. I HAVE VIDEO FOOTAGE AND WILL TRY TO ATTACH IT IF POSSIBLE. MOST RECENTLY IT HAPPENED TODAY, 2/19/20 AT 3:17PM.
TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE DRIVING 30 MPH, THE FRONT DRIVER'S DOOR OPENED INDEPENDENTLY WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT STATED THAT HE HAD TO DRIVE TO AN INDEPENDENT MECHANIC WHILE HOLDING THE DOOR CLOSED. THE MECHANIC DIAGNOSED THAT THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE CONTACT CALLED CORNING FORD AT (530) 824-5434 (LOCATED AT 2280 SHORT DR, CORNING, CA 96021) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V652000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
TL* THE CONTACT OWNS A 2014 FORD F-150. THE CONTACT STATED THAT THE POWER LOCKS ON THE DRIVER'S SIDE DOOR MALFUNCTIONED. AS A RESULT, THE CONTACT HAD TO MANUALLY LOCK AND UNLOCK THE DOOR. JIM HUDSON FORD (1201 W MAIN ST, LEXINGTON, SC 29072, (803) 359-4114) ADVISED THE CONTACT TO CALL THE MANUFACTURER TO BE ADDED TO THE LIST FOR AN UNKNOWN RECALL. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 60,000.
I AM REQUESTING THAT THE DOT NHTSA INVESTIGATE THE DOOR ACTUATOR FAILURE ON MY 2014 FORD F150. THE DRIVERS SIDE DOOR ACTUATOR HAS FAILED. DOOR WILL NOT UNLOCK AND CANNOT BE OPENED MANUALLY USING THE INSIDE HANDLE, OUTSIDE DOOR HANDLE, NOR WITH A KEY. DOOR WILL NOT UNLOCK USING THE REMOTE NOR KEYPAD. DRIVER MUST ENTER AND EXIT THE VEHICLE USING THE PASSENGER SIDE DOOR. I PURCHASED NEW ON 4/8/15 AND HAS 73,258 MILEAGE. THE VIN IS [XXX]. MY PHONE NUMBER IS [XXX] IF YOU NEED ANY FURTHER INFORMATION. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
FORD F-150 2014 HAD AN ELECTRICAL ISSUE THAT CAUSED IT TO GO UP IN FLAMES AS I WAS DRIVING IT DOWN THE HIGHWAY AT ABOUT 60 MILES AN HOUR. I FIRST SMELLED A BURNING ODOR, THEN I LOOKED IN MY REVIEW MIRROR AND SAW SMOKE, THEN I STARTED SEEING FLAMES IN THE BACK PASSENGER CORNER OF MY BACK SEATS. BY THIS TIME THE TRUCK WAS VERY SMOKY BUT I WAS ABLE TO SAFELY PULL ASIDE TO THE SHOULDER OF THE HIGHWAY. I MADE AN ATTEMPT TO OPEN MY DRIVER'S DOOR, BUT IT WOULDN'T OPEN AND I THEN BROKE THE GLASS TO OPEN THE DOOR FROM INSIDE OUT. AS I EXITED MY VEHICLE AND WALKED AROUND THE BACK OF THE TRUCK I GRABBED A TOWEL OUT THE BED OF THE TRUCK AND GOT ON THE GROUND TO TRY AND STOP THE FLAMES AT THAT TIME I COULD SEE A WIRE BURNING BETWEEN THE BED AND THE PASSENGER CAB OF THE TRUCK AS IT MADE LOUD POPPING NOISES, THEN THE TRUCK JUST BURST INTO FLAMES. I CALLED 911 AND THEY CALLED THE FIRE DEPARTMENT , THEY CAME OUT ON THE SCENE AND PUT THE FIRE OUT.
TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE THE VEHICLE WAS STATIONARY, THE REAR DRIVER'S SIDE DOOR LATCH WOULD NOT OPEN WHEN PROMPTED FROM INSIDE OR OUTSIDE THE VEHICLE. VANCOUVER FORD IN VANCOUVER, WASHINGTON WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS UNKNOWN.
PLEASE SEE A PORTION OF MY JUN16 MESSAGE THAT I SENT TO FORD CONCERNING A ?DOOR LOCK? PROBLEM WITH BOTH TRUCKS THAT I OWN. BOTH TRUCKS NOW HAVE THE SAME PROBLEM WITH THE DRIVERS-SIDE READ DOORS. THE JU16 RESPONSE I RECEIVED FROM FORD WAS ESSENTIALLY THAT ?WE DON?T HAVE A RECALL NOTICE IN PLACE YET?. I FIND THAT RESPONSE LACKING A PROPER LEVEL OF CONCERN. I ENDED UP REPAIRING BOTH PROBLEMS AT MY OWN EXPENSE. ========================= JUN15 MESSAGE TO FORD: MY 2013 FORD F150 LARIAT (VIN [XXX]) HAS A REAR RIGHT DOOR THAT WILL NOT OPEN FROM THE OUTSIDE OR THE INSIDE. THIS PROBLEM STARTED ABOUT SIX WEEKS AGO (I.E; MID-APRIL 2016). MY 2014 FORD F150 LIMITED (VIN [XXX]) NOW HAS THE EXACT SAME PROBLEM WITH THE SAME DOOR (THIS STARTED ABOUT MID-MAY 2016). MY WIFE HAD A PASSENGER IN HER LARIAT (THE MID-APRIL 2016 POINT WHERE THE PROBLEM STARTED) AND THE PASSENGER COULD NOT GET OUT OF THE TRUCK. IT WAS ONLY UNTIL MY WIFE UNLOADED A SIGNIFICANT AMOUNT OF MATERIAL FROM THE REAR-LEFT SEAT THAT THE PASSENGER WAS ABLE TO EXIT THE TRUCK. THIS LEADS ME TO BELIEVE THAT THE PROBLEM IS A SAFETY ISSUE THAT NEEDS TO BE RESOLVED. I SEARCHED THE INTERNET AND IT APPEARS THAT THERE IS NO RECALL ASSOCIATED WITH THIS PROBLEM. REGARDLESS, I WAS ABLE TO FIND A SIGNIFICANT AMOUNT OF OPEN SOURCE INFORMATION THAT DESCRIBED THIS SYSTEMIC PROBLEM (WHICH OCCURS NOT ONLY ON F150 TRUCKS), THE ROOT CAUSE OF THE PROBLEM (BAD WIRING WORKMANSHIP) AND THE CORRECTIVE ACTION (REWORK THE WIRING). WHY ISN'T THERE A RECALL ASSOCIATED WITH THIS DOOR LATCH ISSUES? IT APPEARS TO HAVE THE POTENTIAL TO CAUSE SIGNIFICANT PERSONAL INJURY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TRYING TO RETRIEVE SOMETHING THAT HAD FALLEN UNDER OR BESIDE THE FRONT DRIVERS SEAT. FEELING AROUNG I SLICED ONE OF MY FINGERS ON MY RIGHT HAND AFTER REACHING ONLY ABOUT 2-4" UNDER THE SEAT. I THEN INSPECTED UNDER BOTH FRONT SEATS AND FOUND KNIFE SHARP RAW METAL AREAS UNDER BOTH FRONT SEATS, MORE UNDER THE DRIVERS SEAT THAN THE PASSANGER SEAT. DOES NOT APPEAR TO BE UNUSUAL BUT JUST A NORMAL HAPPENING IN THE CONSTRUCTION PROCESS, WHICH CAUSES ME MUCH MORE CONCERN. THESE AREAS ARE NOT HARD TO REACH AND COULD CAUSE A VERY SERIOUS CUT TO ANYONE SEARCHING FOR LOST ITEMS OR A CHILD SEARCHING FOR A LOST TOY.
PASSENGER AIRBAG WIRE HARNESS TOO SHORT. WHEN BACK OF SEAT WAS MOVED FORWARD WIRES BROKE. FORD DEALER TRIED TO SAY IT WAS OPERATOR ERROR, BUT INFACT THERE WAS NO SLACK ON WIRES TO MOVE WITH SEAT. *TR
THE REAR PASSENGER SEATS DO NOT LOCK IN PLACE WHEN IN THE LOWERED POSITION. THE OWNERS MANUAL CLEARLY STATES THAT THEY MUST LOCK WHEN LOWERED TO BE SAFE. *TR
TL* THE CONTACT OWNS A 2014 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V710000 (SEATS). THE VEHICLE WAS TAKEN TO A LOCAL AUTHORIZED DEALER WHO REFUSED TO SERVICE THE VEHICLE FOR THE RECALL REPAIR WITHOUT AN EXPLANATION. THE CONTACT CALLED THE MANUFACTURER TO BE REFERRED TO ANOTHER LOCAL DEALER DUE TO THE UNREASONABLE RESPONSE FROM THE FIRST DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE SAFETY CONCERN.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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