Owner-reported complaints naming the steering system, filed with NHTSA
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Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2014 Ford F-150 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 157 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 157, in the owner's own words
Read out is showing power steering assist fault. Steering is locking up and screaming. Shows there was a recall for this but that this vin was not on the recall. now it is saying service advance trac.
The contact owns a 2014 Ford F-150. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact stated that the steering wheel was very hard to steer. The vehicle was taken to an independent mechanic where it was diagnosed with a failing electric power steering module. The contact was informed that the electric power steering module needed to be replaced. The vehicle was not repaired. The dealer was not made aware of the failure. The contact referenced a recall; 14V31600 (Steering) however, the VIN was not associated with a recall related to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 298,829.
I am aware this year f150 had issues with steering recall. My model did not come up as recall. However, I twice have had steering issues. On 04/26/24 I had the steering assembly repaired, car went into limp mode while driving. It cost $1,505.45 for the parts and it had to be reprogrammed at dealership $225.00. Total was $2,359.14. Now this week 03/10/2026 the steering is hanging up again and it is in shop. It seems odd my truck was not part of the recall. As longtime Ford buyer and relative of many Ford employees around Detroit, this is disturbing. Especially with STEERING !!!!! I will try to attach prior receipt.
Per the attached letter to 1 A Auto I installed the subject steering shaft and torqued it per their video instructions. It slipped off causing a complete loss of steering because it wasn't properly fabricated. . Thankfully, I was travelling at low speed and was able to safeky stop, make an emergency repair and got the truck home. It caused a break in the airabag clock spring cable and also broke a cable on the steering wheel that connects the guage control on the steering wheel. I bought another shaft from 1 A Auto but it had the same defect described in the attached letter. I did not intsall the second part from from 1A Auto. I bought another shaft from O'Reilly Auto parts which was properly fabricated by Dorman. These parts from 1 A Auto should be recalled before some is injured. Indeed someone may have already been injured but this issue may not be detected as the cause
The contact owns a 2014 Ford F-150. The contact stated that while reversing, the vehicle experienced a loss of steering control, and it became difficult to turn the steering wheel. No warning light was illuminated. The vehicle was taken to an independent mechanic, who related the failure to NHTSA Campaign Number: 14V316000 (Steering); however, the VIN was not included in the recall. The vehicle was taken to the dealer, and the contact was informed that a diagnostic test was needed to determine the cause of the failure. The vehicle was then taken to a used car dealer, who scheduled a diagnostic test. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 65,000.
The contact owns a 2014 Ford F-150. The contact stated that while driving at 35 MPH, the steering wheel seized, with the power steering assist warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was taken to an independent mechanic, where it was diagnosed that the electronic power steering module had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 170,000.
The contact owns a 2014 Ford F-150. The contact stated while driving at 40 MPH, the steering wheel independently steered to the right and the vehicle independently drove off the road and into an embankment. The advanced tracking warning light illuminated, however it went off. The contact stated the brake pedal was depressed, and the vehicle came to a stop in a leveled field. The contact stated that the power steering faulty assist warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with a failed electronic power steering module. The contact was informed that the electronic power steering module needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where it was diagnosed with a failed gear box. The contact was informed that the gear box needed to be replaced. The vehicle was not repaired. In addition, the contact was advised that the vehicle was manufactured 31 days outside the manufacturer's recall date. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 141,000.
The contact owns a 2014 Ford F-150. The contact stated that while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The power steering warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V316000 (Steering), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 268,000.
I was driving to work and when coming to the parking structure making a right hand turn my steering wheel locked up on me and on the dash Hill Descent Control Fault and Service AdvancedTrac came on the dash. I towed it home and the steering wheel is completely locked.
The truck has stiff steering at slow speeds. It experiences the same as the NHTSA recall 14V-316 or Ford Safety Recall 14S09. It is describe as "Safety Recall 14S09, issued by Ford Motor Company, pertains to certain model year 2014 F-150 trucks manufactured between May 26 and June 19, 2014, and equipped with Electronic Power Assist Steering (EPAS)." I have taken it to Sugarloaf Ford in Winona Minnesota and they recommend replace. But they do not have it as a recall. In the uploaded files, I have the door sticker and my vehicle with a Manufacturing Date is May 2014. This is in the range of the defect production dates. How do I get the Ford company to replace the part of the recall?
The contact owns a 2014 Ford F-150. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. No warning light was illuminated. The contact stated the steering wheel was difficult to turn. The contact stated that the failure had become a persistent failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 80,000.
[XXX] was driving the 2014 F150 on a multi lane state road in the afternoon on a sunny and dry afternoon. The vehicle was traveling straight with steady traffic at an intense rate of speed (approximately 45-50 mph) when it all of a changed gears and became difficult for the [XXX] to control, causing the vehicle to hit a guard rail. There was no contributing factors to the accident other than the vehicle's malfunction (i.e. no negative weather, road signals, other vehicles, animal or plant obstructions, intersections, driver error, etc.). At the time of the impact, all of the vehicle's airbags deployed and the driver's seatbelt locked in place. There were no personal injuries - only property damage to the outside of the vehicle, the airbags and seatbelt. Thus far, Ford has refused to replace the airbags, seatbelt/repair the vehicle's property damage despite repeated requests. Ford only fixed the software problem associate with the recall and has taken the position that is the only remedy they are required to do. ( I will locate the police report and provide subsequently if needed) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My vehicle shows that it has an electrical connection with the electronic power steering showing a U3000:49-8B code
The contact owns a 2014 Ford F-150. The contact stated that upon starting the vehicle, excessive force was needed to steer the vehicle. There was no warning light illuminated. Upon investigation, the contact discovered NHTSA Campaign Number: 14V316000 (Steering); which the contact linked to the failure. The contact called the manufacturer and was referred to a local dealer for the recall repair. The contact was then referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 160,000.
The vehicle had a complete loss of control of the power steering. Thankfully, it happened in the driveway and not on the highway. The message said Power Steering Assist Fault. Upon doing some research, I found that the NHTSA issued a recall in the past on some of the same vehicles in that model year (14V316000). We were hoping that this vehicle could added to that recall, due to the fact that it is a known issues for this particular model year. Thank you.
The contact owns a 2014 Ford F-150. The contact stated while driving 55-60 MPH, the vehicle lost power steering function intermittently. There was no warning light illuminated. The contact stated that the failure had been recurring intermittently while driving at various speeds and while the vehicle was idling. The dealer was contacted and informed the contact that the VIN was not included in a related recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 118,000.
When Braking steering wheel locked up and almost caused accident due to not being able to control vehicle with steering wheel.
Steering wheel began erratic movement from right to left causing vehicle to swerve in a deadly fashion. Steering wheel continues to whip from right to left while sitting still on side of road. Vehicle cannot be safely driven at any speed without the risk of losing control.
My truck has been exceptional other than normal repairs. But for approx a year, my power steering capability continued to fail - reverting to manual steering. I was unable to secure an appt with my dealer immediately - leadtimes were 4weeks, so I went to Midas where I knew a couple techs. They advised that my serpentine belt was failing and affecting the electronic controls - which includes my steering column and it needed replacement. I note that I was having battery charge issues too and those have gone away. The fix seemed to work. I paid over 800.00 this past April 2024and all was good. The problem began to manifest again, off and on since Late July and I brought the truck back to Midas. They advised that ford has announced a recall #14509 for this condition. I contacted Davidson Ford, Clay NY, my dealer, advised of the issue and had my truck inspected on 9/24/24. Their inspection confirms the defect but they advise that my truck is NOT covered by the recall. This is ludicrous. This completely unfair and the dealership will not assist nor will ford. They of course blamed you which is laughable. I feel my family is at risk, I cannot in good consciousness sell this vehicle and my trade value is destroyed. I am in a financial bind, retired and can’t afford this.
Complete loss of steering. Dealer said it was a steering sensor failure but that my vin was not included in the recall for the sensor. From ford: Ford is revising the total volumes of a safety recall for approximately 5,675 2014 Ford F-150 trucks for a potential issue with the electronic power assist steering gears. The affected EPAS steering gears may have a motor position sensor magnet that was incorrectly installed by the supplier.
The contact owns a 2014 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle intermittently experienced a loss of power steering assist. An unknown warning light was illuminated. The vehicle was taken to the dealer, where an unknown sensor was replaced. The failure recurred several months later while driving, and the "Service Advancetrac" message was displayed. The contact was able to drive to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 14V316000 (Steering); however, the VIN was not included in the recall. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 86,406.
The contact owns a 2014 Ford F-150. The contact stated while driving at various speeds, the power steering assist failed to operate as needed. Due to the failure, excessive force was needed to steer the vehicle. The vehicle was taken to a dealer where a diagnostic test confirmed that the power steering assist was inoperable. The vehicle warranty provider offered to cover the cost of the repair; however, the Ford dealer stated that only authorized Ford parts could be used for the repair; which the warranty did not cover. The vehicle was then taken to two independent mechanics who informed the contact that the vehicle could only be serviced at a Ford dealer. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 145,000.
The contact owns a 2014 Ford F-150. The contact stated while driving at various speeds, the steering wheel seized and then released independently, allowing the contact to regain proper control of the vehicle. The failure occurred while turning the steering wheel towards the right or left; however, the failure was more pronounced while turning left. There were no warning lights illuminated. The contact stated that the failure had become more persistent. The contact is an independent mechanic, diagnosed that the motor underneath the rack and pinion had failed and needed to be replaced. The contact researched online and linked the failure to NHTSA Campaign Number: 14V316000 (Steering). The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 70,000.
The contact owns a 2014 Ford F-150. The contact received notification of NHTSA Campaign Number: 24V444000 (Power Train). The contact stated that while the vehicle was started, there was an "Electric Power Steering Assist Fault" message displayed. The contact shifted into drive(D) and accelerated; however, the steering wheel became firm. The vehicle was towed to an independent mechanic where it was diagnosed that the steering gear and outer tie rod ends needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.
Power steering assist fault message pops up and can’t steer the vechicle. It even happens while driving. Sometimes comes on and stomestimes I can drive a entire day with no issues but then towards the end of the day I go to start the truck or be driving and steering locks up and pops up the message says power steering assist fault Luckily everytime it happens it’s right when I start the truck except the few times I was driving and it happen I was on the far right lane and even though it’s hard to turn the wheel I was able to get off on the shoulder when it happens
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .