Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Interior & seats reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
71
Latest Jul 14, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 2,265 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
10
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
6
What this page shows
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2018 Ford F-150 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 71 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming interior
The 25 most recent of 71, in the owner's own words
The contact owns a 2018 Ford F-150. The contact stated that the tailgate unexpectedly opened while driving and while the vehicle was parked. The contact associated the failure with NHTSA Campaign Number: 21V983000 (LATCHES/LOCKS/LINKAGES); however, the VIN was not included. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The manufacturer was not contacted. The failure mileage was approximately 75,000.
NHTSA ID
11750228
Incident
Jul 14, 2023
Mileage
75,000 mi
Interior & seats
Filed Feb 2, 2026
The contact owns a 2018 Ford F-150. The contact stated that the front passenger’s side door failed to properly latch and, on several occasions, while driving at undisclosed speeds, the door erroneously opened. The contact stated that the failure only occurred during extremely cold weather days, and a heat gun was used to defrost the latching mechanism. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 132,000.
NHTSA ID
11714930
Incident
Dec 10, 2025
Mileage
132,000 mi
Interior & seats
Filed Dec 23, 2025
Crash reported1 injury reported
I was rear ended by a driver going approximately 35-45mph while I was coming to a near stop at a stop light, driver struck me totalling my vehicle and gaming me up to the right and down into the ditch alongside the road, my airbags never deployed but at fault party aurbags did. At some point during the accident most likely during the initial impact the driver side seat of my f150 broke resulting in my seat laying flat and me laying on top of it. The seat was a powered movement seat, the seat appears to have broke the back rest movement or retaining device. The seat failing to keep me in the correct upright position may have attributed to a severe back injury. Vehicle was taken to insurance salvage yard by state farm, was also investigated by state farm insurance adjuster but any additional info was not provided to me beyond the vehicle is a total loss At the time of the accident no warning lights were present however a emissions light was intermittent for 02 sensor, after the accident several lights were present for airbag/accident and rear parking aid sensors
NHTSA ID
11706823
Incident
Nov 3, 2025
Interior & seats
Filed Dec 1, 2025
The contact owns a 2018 Ford F-150. The contact stated that the front driver’s and passenger’s side doors fail to latch securely while attempting to close the doors during freezing or cold weather. The contact was forced to warm up the vehicle for approximately 15-20 minutes before the doors would latch properly while closing the doors. The dealer was notified of the failure and the contact was informed that there were no recalls on the vehicle for the failure, and the contact was provided an estimate for the repair. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 82,743.
NHTSA ID
11702238
Incident
Nov 1, 2025
Mileage
82,743 mi
Interior & seats
Filed Nov 14, 2025
The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the tailgate independently unlatched. No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,518. The VIN was unavailable.
NHTSA ID
11699426
Incident
Nov 1, 2020
Mileage
77,518 mi
Interior & seats
Filed Sep 9, 2025
The contact owns a 2018 Ford F-150. The contact stated that while driving at approximately 40 MPH, the contact felt a thump and observed a loud noise simultaneously coming from the rear of the vehicle. The vehicle was pulled over to the side of the road and inspected, and the contact became aware that the tailgate had unexpectedly opened. The contact closed the tailgate. On another occasion, while driving at an undisclosed speed, the contact felt a thump and observed a loud noise coming from the rear of the vehicle. The contact stated that a large toolbox with 6-foot drawers fell from the vehicle onto the road. The contact stated that the toolbox falling from the vehicle could have caused injuries to other drivers. The contact used a bungee cord to secure the tailgate. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 42,000.
NHTSA ID
11686019
Incident
Apr 15, 2025
Mileage
42,000 mi
Interior & seats
Filed Jun 20, 2025
The driver and passenger seats continuously keep self adjusting without the memory seat option in my vehicle. When readjusting back to position I hear popping. I feel like it’s either an electrical problem or adjustment mechanism stripping out! I’ve talked to several people in different forums with the same issue and thought we was just losing our minds!
NHTSA ID
11668048
Incident
Feb 1, 2025
ElectricalEngineInterior & seats
Filed Apr 24, 2025
The engine system on this vehicle experienced multiple failures, including severe knocking, power loss, and potential oil-related malfunctions. Despite repeated service visits to the authorized Ford dealership, the problem persisted. The dealership performed multiple repairs, but the issue was never fully resolved. The vehicle has been undrivable for over a year, during which I have had to rely on rental cars, borrowed vehicles, and eventually purchased cash vehicles to commute — all while continuing to pay for the truck. This is a severe financial and safety burden for a vehicle sold as reliable. To this day, no clear resolution has been offered, and Ford’s internal support has repeatedly deflected responsibility or referred me to scripted call center processes. The vehicle remains parked, unable to be driven due to fear of catastrophic failure or causing harm to myself or others on the road. The engine should be fully inspected, and the failure reported as part of a broader pattern I believe exists across other vehicles with this powertrain. There were early warning lights, knocking, and oil issues documented during dealer visits. The dealer acknowledged repeated service cases but failed to offer a true fix or replacement. This is more than mechanical failure — it’s a consumer safety and engineering accountability issue. I urge NHTSA to investigate the root cause and assess whether a broader recall or investigation is warranted.
NHTSA ID
11656507
Incident
May 22, 2024
Interior & seats
Filed Feb 20, 2025
The contact owns a 2018 Ford F-150. The contact stated while the vehicle was parked in the driveway, the door failed to close due to the extreme cold weather. The contact manually rigged the door closed while driving to work. There were no warning lights illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that there was water inside the door lock and unlock cables. The contact stated that the rusted cables caused the locking failure and needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 95,415.
NHTSA ID
11643980
Incident
Feb 13, 2025
Mileage
95,415 mi
Interior & seats
Filed Jan 15, 2025
The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the rear driver's and passenger's side doors latches independently unlocked and the driver's and passenger's rear doors swung open. The contact stated that the failure was intermittent at first but had become persistent. The contact stated that the failure occurred after the vehicle was taken through the car wash. The contact, who is an independent mechanic, diagnosed the cause of the failure as moisture inside the door wells. The contact used bungy cords to prevent the doors from swinging open. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 42,000.
NHTSA ID
11636077
Incident
Dec 25, 2024
Mileage
42,000 mi
Interior & seats
Filed Jan 15, 2025
The contact owns a 2018 Ford F-150. The contact stated that the driver’s side door latch froze and failed to latch securely. The contact stated that the failure occurred in colder climates for several hours. The contact stated that after the vehicle had warmed up for 15 minutes, the door latch operated as designed and the door closed properly. The contact was concerned about the safety of the vehicle with the door not locking as needed. The local dealer was contacted; however, the vehicle was not diagnosed, and the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.
NHTSA ID
11636040
Incident
Jan 1, 2024
Mileage
130,000 mi
Interior & seats
Filed Jan 2, 2025
The contact owns a 2018 Ford F-150. The contact stated that while the vehicle was parked, the rear passenger’s door failed to latch and close securely. The contact stated that after the vehicle had warmed up the door closed as needed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.
NHTSA ID
11633669
Incident
Dec 29, 2024
Mileage
60,000 mi
Interior & seats
Filed Dec 13, 2024
The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle and attempting to close the front driver's side and passenger's side doors on a freezing day or in cold weather, the doors failed to close securely. The contact stated that the doors closed as needed after the vehicle had warmed up. The contact stated that while driving at an undisclosed speed, the front driver's side door suddenly opened, which required the contact to manually hold the door closed while driving. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under Ford Campaign Number: 18N03 unless the failure was duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA ID
11630511
Incident
Dec 13, 2022
Interior & seats
Filed Sep 25, 2024
The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed and hauling a Keystone Cougar trailer, the tailgate opened unintendedly, which the contact noticed after making a stop. The contact stated that the failure caused damages to the vehicle and the trailer. The contact stated that the upper part of the tailgate was bent, and the outer side of the tailgate had buckled in. Additionally, the contact noticed that the propane tank of the trailer had been pushed back. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 117,500.
NHTSA ID
11616350
Incident
Sep 15, 2024
Mileage
117,500 mi
EngineInterior & seats
Filed Jun 24, 2024
The contact owns 2018 Ford F-150. The contact stated while starting the vehicle, the vehicle made an abnormal sound. The contact stated that the failure had been recurring. The vehicle was taken to an independent mechanic, where the cam phasers, the timing chain, and other unknown parts were replaced. The vehicle was repaired. The contact related the failure to Ford Campaign Number: 21N03. The manufacturer was contacted and advised the contact that the vehicle was not covered due to the manufacturing plant where the vehicle manufactured. Additionally, the contact stated that the front passenger's side door and the rear passenger's side and driver's side doors failed to unlock as needed. The vehicle was taken to the dealer, where it was determined that the failure was related to an unknown recall. An appointment was scheduled for the repairs. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 66,000.
NHTSA ID
11596241
Incident
Dec 24, 2023
Mileage
66,000 mi
Interior & seats
Filed Mar 20, 2024
The contact owns a 2018 Ford F-150. The contact stated that upon attempting to enter the vehicle, he became aware that the driver's side door latch failed to secure the door closed. The door-ajar warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the door actuator. The vehicle was repaired, but the failure reoccurred. The contact stated that the failure only occurred during extremely cold temperatures; however, the vehicle was taken back to the dealer, who then diagnosed a failure with the door latch assembly. The vehicle was repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 57,000.
NHTSA ID
11578561
Incident
Mar 20, 2024
Mileage
57,000 mi
Interior & seats
Filed Jan 8, 2024
Door latch broke when wet then freezes. Black handle.
NHTSA ID
11564098
Incident
Jan 8, 2024
Interior & seatsPowertrain (other)
Filed Oct 18, 2023
The transmission slips and jumps into different gears while driving. When applying the accelerator from a stop the truck will not move due to it being in 7th gear, when it finally decides to move it shifts hard jolting the truck. The electric driver seat moves around, it is not stable.
NHTSA ID
11550612
Incident
Sep 1, 2023
Interior & seats
Filed Oct 4, 2023
The contact owns a 2018 Ford F-150. The contact received notification of NHTSA Campaign Number: 21V983000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distributions disconnect.
NHTSA ID
11548230
Incident
Oct 4, 2023
Body & structureInterior & seats
Filed Sep 7, 2023
The contact owns a 2018 Ford F-150. The contact stated while driving 45 MPH, the contact heard an abnormal sound and the tailgate unexpectedly opened. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the VIN was not under warranty for the failure. The failure mileage was approximately 40,000.
NHTSA ID
11543168
Incident
Jan 7, 2022
Mileage
40,000 mi
Interior & seats
Filed May 3, 2023
The contact owns a 2018 Ford F-150. The contact stated that the tailgate opened independently twice. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V983000 (Latches/Locks/Linkages) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 72,361.
NHTSA ID
11520189
Incident
Nov 1, 2022
Mileage
72,361 mi
Interior & seats
Filed Apr 21, 2023
The contact owns a 2018 Ford F-150. The contact stated that he noticed that the driver's side rear door failed to open as needed. The vehicle was taken to an independent mechanic, where it was diagnosed that the rear latch cable and assembly needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 96,000.
NHTSA ID
11518251
Incident
Feb 15, 2023
Mileage
96,000 mi
Interior & seats
Filed Mar 20, 2023
The contact owns a 2018 Ford F-150. The contact stated he received a notice of Ford Campaign Number: 21M06 for enhanced unintended tailgate opening remedy. The vehicle was taken to the dealer, where the repair was completed. The dealer then informed the contact that he would need to press the power release button twice in order to open the vehicle; however, upon testing the vehicle, the tailgate failed to respond as intended. The contact stated that the tailgate would only open while the vehicle was turned off. The dealer informed the contact that another software update needed to be performed on the vehicle to repair the issue. Additionally, the dealer informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 21V983000 (Latches/Locks/Linkages). The manufacturer was notified of the failure, but no assistance was provided. The vehicle was not repaired. The failure mileage was approximately 53,000.
NHTSA ID
11512866
Incident
Jan 5, 2023
Mileage
53,000 mi
Body & structureInterior & seats
Filed Feb 21, 2023
Any time that temps fall below freezing one or multiple doors may fail to re latch shut after opening. I am worried that if that is the case then if they do latch shut could they fail and the door re open mid drive anyways? Seems to me this is a very common ford issue starting back in 2015 but a recall has not been issued, only a customer service thing where they "fix" the issue with more people then not stating that the "fix" does not fix it at all
NHTSA ID
11508313
Incident
Feb 21, 2023
Interior & seats
Filed Feb 4, 2023
Ford is temporarily fixing frozen door latches on certain F150s under their customer satisfaction program #19N06. In cold weather, the door latches freeze and render the doors incapable of latching closed. It's not very safe to try to drive with doors that aren't latched closed. I call their fix "temporary" because I had this performed on my truck in January 2021. In January 2023 the same exact problem came back. Obviously their voluntary "fix" didn't work. I had to pay the Ford dealer $800.00 to have this "repair" done again. Who knows if it will last? My point is, they are avoiding what could turn into a serious safety issue by pretending to correct something, and then charging the customer when the "fix" fails. I suspect their are many other F150 owners dealing with this same issue. A door is supposed to close. That's a basic concept with vehicles.
NHTSA ID
11505504
Incident
Jan 31, 2023
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own