Owner-reported complaints naming the visibility system, filed with NHTSA
Data refreshed
Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2018 Ford F-150 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 84 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 84, in the owner's own words
I think that ford needs to a recall on these 10r80 transmissions, I was driving a week ago and suddenly I went to limp mode. Went to gear one now transmission is hesitating
The contact owns a 2018 Ford F-150. The contact stated that while driving the vehicle at an undisclosed speed, the AC was being used at 70% power when suddenly, the AC no longer gave cool air and the airflow was weak. The contact stated this happens when he drives the vehicle longer than a 4 hour period. The vehicle was taken to a dealer where it could not be diagnosed due to no being able to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 21,000.
Rear camera is has failed. Safety is at risk, when reversing this full size truck due to lack of visibility. Rear camera failed in early 2025. Rear camera was examined on 6/17/28 at JONES FORD in Shallotte, NC. I was notified that camera failed and needed to be replaced $730. I could not afford and camera and safety are an ongoing issue to this date. WHY HAVE MILLIONS OF FORD VEHICLES BEEN RECALLED/REPLACED FOR THIS SAME ISSUE, BUT NOT MY VEHICLE??
The contact owns a 2018 Ford F-150. The contact stated that the sunroof slides became inoperable. There was an abnormal rattling sound coming from the vehicle. No warning light was illuminated. The vehicle was taken to the local dealer annually, where it was diagnosed and determined that the slides were fractured. The vehicle was repaired, but the failure reoccurred. The manufacturer was contacted and opened a case. The failure mileage was approximately 12,000.
The contact owns a 2018 Ford F-150. The contact stated that while driving approximately 18 MPH in a storm, the driver’s side windshield wiper blade arm disconnected from the vehicle, creating a visibility hazard for the driver. Upon inspection, the contact discovered that the round gear of the wiper arm had sheared off. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The contact was informed that the same failure had been recalled for certain Canadian model vehicles but did not include the U.S. Market vehicles. The vehicle was not repaired. The failure mileage was 88,000.
I started the truck including the rear and front window defroster. After about 5 minutes, I heard a loud "pop." I looked around the vehicle and noticed that back window was broken.
I have a 2018 Ford F150 with a windshield wiper linkage that is seizing up. It is available for inspection upon request. I was driving down the highway after the snow last night and with all the salt and snow coming off the highway, I couldn't see and the wipers just stopped mid swing. This appears to be the same issue that Canada users are experiancing too (24S77). The dealer said they were out of the part due to many instances of this issue. It was inspected and the motor appears to still work but the linkage is seizing up and stopping. There were no warnings. It just stopped working.
The windshield wipers began running very slow and at times completely stop at mid wipe position. The occurs no matter what speed they are set at.
The 2018 Ford F150 is notorious for the connection for the rear defroster on the rear window to fall off. There is no real good way to repair this. This leaves it impossible to clear the rear window from snow and ice. This causes extreme visibility issues when attempting to back up and see what is behind you.
Rear view camera is blurry. Can no longer clearly see obstacles while backing up. Camera problem was reproduced and repaired by the dealer.
The contact owns a 2018 Ford F-150. The contact stated that while driving 70 MPH in inclement weather, the windshield wipers were operating slower than normal before becoming inoperable. The vehicle was taken to a dealer, where it was diagnosed and determined that the wiper motor was intermittently inoperative. The wiper linkage was removed, and the dealer became aware that the passenger’s side wiper had seized, and the motor and wiper arm linkage needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 68,692.
Linkage seized and no longer moves. This is a recall in Canada but not the US, but my truck was also affected.
The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed with the moon roof closed, the contact heard an abnormally loud sound coming from the vehicle. The contact stated that the moon roof independently opened halfway and independently closed repeatedly. The dealer was made aware of the failure and provided a reset; however, the reset failed to fix the failure. The contact stated that the moon roof closed but was not properly sealed. The vehicle was taken to the dealer where it was diagnosed with a fractured moon roof frame. The contact was informed that the moon roof frame needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 90,500.
The contact owns a 2018 Ford F-150. The contact stated while driving 35-40 in a parking lot, the arm actuator fractured on the sunroof. The contact stated that the air dam was not on the new sunroof, which made an abnormal popping sound, and the contact deemed the part was useless. There were no warning lights illuminated. The vehicle was taken to the local dealer who replaced the sunroof. The vehicle was repaired but the new sunroof was not equipped with the air dam, and the failure recurred. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 36,000.
Rear Window/Glass spontaneously shattered. Loud Noise as it shattered entirely. No apparent cause while driving in parking lot with no bystanders.
The contact owns a 2018 Ford F-150. The contact stated that while operating the vehicle with the air conditioner activated, condensation leaked inside the front passenger’s side of the vehicle from a faulty air conditioner drainage hose. The contact stated that the failure created a foul odor inside the cabin of the vehicle, causing the contact to become nauseous. The cause of the failure was not yet determined, and the manufacturer and local dealer were not notified of the failure. The failure mileage was 1,000.
Backup camera was hard to see with, when backing up I could not detect obstacles. I replaced the backup camera with a new part at my cost of about $100 which I have a receipt for.
Took my vehicle to ford dealership to have leaking sunroof checked, had it repaired for broken track, but the amazing things was the price that ford charge me for the repair of the sunroof track which was $5507.49, wasn’t really told why it cost me so much being that it’s a 2018. I do have the receipt, and has been trying to find a lawyer to try and recover some of my losses. Please let me know what I should do about this repair
The Air Conditioning fails and windows fog impairing visibility. Ford dealer diagnosed the problem as the A/C evaporator sensor failure and estimated the cost at $2800 to remove the entire dashboard and all components. No warning lights or other indicators appear. The A/C evaporator apparently freezes over and block air flow through the vents. This is a problem many of these vehicles are having. I have included the ford service bulletin. It is available for inspection. Thank You
The contact owns a 2018 Ford F-150. The contact stated that while driving at approximately 20 MPH, the moon roof button was depressed, but the moon roof had jammed. The contact stated that the driver's side of the moon roof was slightly opened. The vehicle was taken to a body shop where it was determined that the moon roof unit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 59,400.
The contact owns a 2018 Ford F-150. The contact stated that while driving in a rainstorm, water from the sunroof leaked into the cabin of the vehicle. The vehicle was taken to the local dealer who diagnosed that the sunroof needed to be replaced to prevent further water leaks. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 79,000.
The windshield wipers will sometimes go off when they are not on.
The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the rear power sliding window top track loosened, and the window almost detached. A local dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.
I was stopped at a traffic light and all of a sudden my rear window exploded. It sent glass forward richoceting of the front windshield into my eyes. It was like a gun shot was fired into my truck. This caused me to have post traumatic stress. This and the fact that no one believed me that the rear window spontaneously exploded. Since my care was paid for, the window was paid out of pocket adding insult to injury
Back-up camera is not clear , I can't clearly make out objects when backing, even after cleaning the lens. This has been like this as long as I have had the truck.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .