Owner-reported complaints naming the other system, filed with NHTSA
Data refreshed
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above. Every record below is an owner-reported complaint about the 2018 Ford F-150 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 46 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 46, in the owner's own words
while driving at highway speeds the transmission has shited gears causing the truck to hesitate, and stuble hunting for gears. This truck has the same 6r80 transmission that is being recalled in 2015-2017 modles. Please have this modle year include.
The contact owns a 2018 Ford F-150. The contact stated while parked and attempting to start the vehicle, the check engine light illuminated. The vehicle was serviced under NHTSA Campaign Number: 24E012000 (EQUIPMENT), but the remedy failed to repair the vehicle. The manufacturer was notified of the failure and opened a case. The failure mileage was 146,117.
The contact owns a 2018 Ford F-150. The contact stated that while driving on the highway at various speeds, the steering wheel was pulling to the left or to the right, forcing the contact to keep and maintain a strong grip on the steering wheel while driving. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The contact referenced Equipment Recall: 24S45 (Electronic Power Steering Assist Steering Gear); as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 135,000.
The contact owns a 2018 Ford F-150. The contact stated that upon attempting to change a tire, the contact became aware that the provided tools were unable to be used to complete the wheel replacement. The vehicle was taken to the dealer, who determined that the lug nuts were swollen. The contact was informed that the lug nuts needed to be forcefully removed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 85,000. The VIN was not available.
Hubs keep engaging themselves when parked. Hubs have been replaced as well as the 4wd IWE valve and the problem continues. Multiple shops have worked on this and failed to find a solution. It is becoming a safety problem if it starts to engage while driving.
Went to have truck service and said lug nuts were swelled probably not torqued properly. I only had it serviced at the dealer so I said they should replace due to it was their fault. They refused to replace wanted 132 for new ones. I told them to keep their [XXX] lug nuts why would I buy a defective product. Bunch of [XXX]. The. I read online there have been issues with the lug nuts swelling. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I went for oil change and tire rotation and told lug nuts needed replaced due to probably over tightening. I have only had vehicle serviced at dealership. I was angry because I thought they should replace free of charge they wanted 132 for new ones. I told them no why would u want to replace with the same [XXX] product. Ford should recall the lug nuts for free!!! Ridiculous INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Took truck for service maintenance and tire rotation. Tire rotation wasn’t done because tech said lug nuts were swollen and they couldn’t get lug nuts off. I took truck across street to Big-O tires and they rotated tires and we had lug nuts replaced with steel lug nuts.
The contact owns a 2018 Ford F-150. The contact stated while the vehicle was parked with a trailer hitched to the vehicle, the contact noticed that the trailer hitch receiver was at a downward angle from the trailer hitch, which could cause a trailer that was being pulled to be at an angled position instead of being level. The vehicle was taken to the dealer, where it was being diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.
Twelve months ago I took my truck in for service and was informed that the rear lug nuts were compressed and needed to be replaced. I did so and paid over $130. Yesterday, I again took my vehicle in for service and was informed that the front lug nuts were compressed and paid $141 plus labor to have those replaced. Dealer indicated that this was a common issue found on Ford F-150 vehicles. When I asked if there was a recall on the lug nuts, the service manager said, "No, but there should be." I find it unusual that lug nuts have this type of problem.....I have been driving for 53 years and always have my tires regularly rotated and balanced and have never in the past been told the lug nuts had failed and required replacement. Have you had other complaints regarding Ford lug nut compression?
Lug nuts on all wheels have become misshaped making them a risk for fall off and/or unable to remove wheels without the aide of an impact wrench at a shop. This would prevent the owner from changing a tire on the road if needed. Also a safety concern with driving should the lug fall off.
Vehicle did not have tires pressure sensors at the moment of the purchased
The vehicle as of 12/9/2023 at 3:39pm CST is at a mileage of 79,542. The week of December 4th, 2023, we brought the truck to a repair shop because there were heavy vibrations that would occur in the front of the truck when driving on the interstate. The repair shop diagnosed it as needing to have the front left wheel hub assembly replaced, and they explained that normally when one side is replaced, they will replace the other side too (front right). They replaced this, but we are concerned that it could’ve been a ball joint misaligned with the dust boot or missing an alignment hole that could’ve caused the need to replace the front left wheel hub assembly. It appears online that other Ford owners have had this issue specifically with the front left while under 80,000 miles. We are concerned that one of the parts in the assembly could be defective.
The contact owns a 2018 Ford F-150. The contact stated that while the vehicle was at the dealer for an oil change and tire rotation, the contact was informed that the lug nuts on all four wheels were swollen and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.
Vehicle was taken in for service and told lug nuts were swollen and needed to be replaced. The vehicle is only 5 years old with approximately 37,000 miles. The poor quality of the original parts creates a safety risk for the driver and others.
I took the truck in for oil change and rotation. One wheel had to have new lug nuts due to then being swollen and had to be drilled off. Which wasn’t a cheap expense. They told me the other 3 wheels were looking a little swollen too. That’s almost 1000$ just for lug nuts and most can’t afford to drop that cost on lugs
The wheels have be change twice over the 78000 current miles, I am the original owner. The Lug Nuts are now difficult to remove and some impossible. The tire iron socket no longer fits any of the lug nuts. Reported widely on the internet, the OEM lug nuts swell and require replacement. I could not find replacements they, are in such demand. Called Ford to see if replacements are offered. They said no, but redesigned solid steel lug nuts are available for over $140 plus tax for 24. This is a safety issue. I am making long drives in remote areas of Nevada and not being able to repair a flat tire is a terrific safety issue. These lug nuts should be recalled for being unsafe. recently tried to replace the brakes and was unable to remove the tires for service.
the lug nuts "expand" after time or exposed to water after time, requiring replacement of lug nuts
I took my 2018 ford f-150 to my dealers service center for the 6 month service.I was told by the service clerk the mechanic was having trouble removing the wheels lug nuts because they were swollen.These are two piece steel and aluminum lug nuts.In removing these lug nuts to rotate the tires the impact wrench and socket has caused lug nuts to swell up.I am concerned about the safety of these lug nuts being able to secure the wheels.Ford motor company has not made a recall on the lug nuts but I have seen and heard of numerous complaints about the problem.It is impossible to get these lug nuts off with the standard lug wrench supplied by the ford factory. please investigate why ford has not made a recall. Thanks Dan.
The lug nuts on the vehicle swelled to the point that they could not be removed by the dealership using standard practices. I took the vehicle to the dealership for standard service, and was contacted by the service center. I was informed they would need to “hammer the wrench into the lug nuts to get them off” which would render them useless, and I would need to replace them. This could cause safety issues to consumers if/when they would need to remove the lug nuts themselves, for example in the event of a flat tire. The issue has been reported to the manufacturer and the manufacturer confirmed with me over the phone that this is a known issue. I was unaware of the issue, until informed by the dealership and again confirmed by their customer service department. I would also like to add that as the consumer, I was left to pay for new lug nuts as a result of a manufacturer defect.
Swollen lug nut. During mileage requirements for 'The Works ' vehicle service add on cost for replacement of Swollen lug nuts on 2018 Ford F 150 4WD Supercab 65,361 odometer
The lug nuts on my 2018 F150 became swollen and distorted. The Ford dealer was unable to use the standard size socket to remove them. Dealer recommended I immediately replace them with solid steel lug nuts to prevent not being able to replace the tire/wheel while on the road in an emergency situation. I did replace them with a dealer recommended lug nut.
Upon completion of oil change and tire rotation at Wayne County Ford in Honesdale PA, we were called and told our lug nuts were swollen, all 20, and needed to be replaced at a cost of $150. We told them not to replace them and during a conversation with the service manager, he said Ford puts a cap over them, water gets under the cap, and swells the lug nut. Sounded ridiculous. We wrote to the Owner of the dealership and at this time we are riding with swollen lug nuts till we can find some affordable ones, putting us at risk. There are TORQ wrench marks on my lug nuts which were not there before. Overtightening seems to have taken place.
Took truck in to have oil changed, filter changed, includes tire rotation. Informed tires could not be rotated due to swollen lug nuts. Told safe thing to do is buy new lug nuts. Apparently this is an ongoing issue with Ford OEM lug nuts that have a chrome finish.
While getting tires rotated at Costco, it was recommended I replace all lug nuts as they were all swollen. Was advised this is a safety issue. Also advised this appears to be a common problem and complaint with Ford trucks although no known recall to date. Replaced all lug nuts totaling $35.44. Invoice available if needed.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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