SteeringSuspension
Filed Feb 5, 2019
TL* THE CONTACT OWNS A 2008 FORD F-250 SD. WITHIN LESS THAN A YEAR OF OWNING THE VEHICLE, THE VEHICLE SHIMMIED AND EXPERIENCED A DEATH WOBBLE. THE DEALER (RAY'S FORD, INC., 385 BY PASS RD, BRANDENBURG, KY 40108, (270) 422-4901) WAS NOTIFIED OF THE FAILURE AND INDICATED THAT AN APPOINTMENT MAY NEED TO BE SCHEDULED. IT HAD NOT BEEN DETERMINED IF THE FAILURE WAS RELATED TO SPECIAL FIELD SERVICE CAMPAIGN NUMBER: 09L02 TO PREVENT SHIMMIES. THE VEHICLE WAS HAULING A TRAILER OVER UNLEVELED LAND DURING THE MOST RECENT FAILURE. THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
- NHTSA ID
- 11174499
- Incident
- Nov 1, 2017
- Mileage
- 200,000 mi
SteeringSuspension
Filed Mar 27, 2018
I EXPERIENCED "DEATH WOBBLE" 3 TIMES IN TWO WEEKS AFTER HITTING A BUMP ON THE INTERSTATE TRAVELING APPROXIMATELY 60 - 65 MPH EACH TIME. THE VEHICLE SHOOK UNCONTROLLABLY UNTIL I SLOWED DOWN TO 40 MPH OR BELOW. THE VEHICLE WAS MOVING FORWARD IN A STRAIGHT LINE WHEN THE PROBLEM OCCURRED.
- NHTSA ID
- 11081526
- Incident
- Mar 24, 2018
- Mileage
- 141,000 mi
Steering
Filed Aug 1, 2017
TL* THE CONTACT OWNS A 2008 FORD F-250 SD. WHILE DRIVING 60 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE STEERING SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC (SUMMERS AUTOMOTIVE) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15E014000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. THE VIN WAS NOT AVAILABLE.
- NHTSA ID
- 11012062
- Incident
- Jul 28, 2017
- Mileage
- 170,000 mi
BrakesSteering
Filed Feb 14, 2017
TL* THE CONTACT OWNS A 2008 FORD F-250 SD. THE CONTACT STATED THAT THE STEERING WHEEL LOCKED SEVERAL TIMES AND THE BRAKES HAD TO BE APPLIED EACH TIME WHILE MAKING A TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE DEALER REPLACED THE POWER STEERING FLUID AND BRAKE FLUID, BUT WERE ALSO UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
- NHTSA ID
- 10954457
- Incident
- Nov 1, 2016
- Mileage
- 120,000 mi
Steering
Filed Aug 17, 2015
POWER STEERING LOCKED UP WHILE TOWING A EXPENSIVE CLASSIC CAR. I AM READING THAT IT IS THE STEERING GEAR BOX. FORD WON'T DO ANYTHING ABOUT IT.
- NHTSA ID
- 10749218
- Incident
- Aug 16, 2015
- Mileage
- 55,504 mi
Other / unspecifiedSteering
Filed Feb 26, 2015
WHILE DRIVING MY 08 FORD F250 SD, I EXPERIENCE SEVERE SHIMMY GOING OVER A BUMP IN THE ROAD OR SMALL DIP. MORE NOTICEABLE WHEN GOING ABOUT 45 AND I HIT A BUMP AND THE WHEEL JERKS AND THROWS THE TRUCK WHAT FEELS LIKE FEET. I HAVE NOT REPLACED ANY PARTS YET NOR HAVE I SPOKEN WITH THE DEALER. THE FIRST I EVER KNEW THERE WAS A PROBLEM NOTED BY FORD WAS WHEN I RECEIVED AN ALERT ON FLMOWNER.COM AND IT STATED FIELD SERVICE ACTION NUMBER: 09L02 FSA TITLE: CUSTOMER MAINTENANCE REMINDER VEHICLE SHIMMY AND TIRE INFLATION PRESSURE I ALWAYS MAINTAIN PROPER TIRE PRESSURE AND HAVE THEM BALANCED AND ROTATED ON A REGULAR BASIS THROUGH DISCOUNT TIRES (WHERE I BOUGHT NEW TIRES IN 2011). I DON'T HAVE A LIFT AND HAVEN'T ALTERED ANY OF THE STOCK SUSPENSION PARTS. MILEAGE AND TIME FRAME ARE AN APPROX AS I WASN'T AWARE OF THIS SERVICE ISSUE PRIOR TO THIS WEEK. THOSE ARE THE APPROXIMATES TO WHEN I MOVED TO CO.
- NHTSA ID
- 10690980
- Incident
- Aug 7, 2014
- Mileage
- 71,000 mi
Steering
Filed Nov 19, 2014
TL* THE CONTACT OWNS A 2008 FORD F-250 SD. WHILE DRIVING 65 MPH, THE STEERING FAILED WITHOUT WARNING. THE STEERING WHEEL WAS CAPABLE OF MOVING, BUT FAILED TO DIRECT THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN STATED THAT THE MOUNT BOLTS WERE FRACTURED. THE BOLTS WERE REPLACED BY THE TECHNICIAN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.
- NHTSA ID
- 10659303
- Incident
- Oct 20, 2014
- Mileage
- 132,000 mi
Steering
Filed Nov 7, 2014
STEERING ON VEHICLE BECAME INCREASINGLY DIFFICULT. THE POWER STEERING PUMP LOST HALF OF THE FLUID. REPLACED THE POWER STEERING PUMP. SIXTY DAYS LATER THE STEERING GEAR BOX BOUND UP AND WOULD NOT ALLOW THE WHEELS TO BE TURNED.THE STEERING GEAR BOX WAS REPLACED. *TR
- NHTSA ID
- 10653504
- Incident
- Aug 20, 2014
- Mileage
- 35,985 mi
EngineSteering
Filed Oct 28, 2014
TL* THE CONTACT OWNS A 2008 FORD F-250 SUPER DUTY. WHILE DRIVING 65 MPH, THE STEERING FAILED AS A LOUD ABNORMAL POP SOUND EMITTED FROM THE ENGINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE. UPDATED 12/2/14*CN THE CONSUMER STATED THE BOLTS HOLDING THE STEERING BOX ON THE FRAME SHEARED OFF. UPDATED 01/08/15
- NHTSA ID
- 10650840
- Incident
- Oct 27, 2014
- Mileage
- 130,000 mi
Steering
Filed Aug 14, 2014
TL* THE CONTACT OWNS A 2008 FORD F-250 SD. WHILE DRIVING 70 MPH, THE VEHICLE VEERED OFF TO THE LEFT OF THE ROAD INTO ONCOMING TRAFFIC. THE CONTACT ATTEMPTED TO STEER THE VEHICLE OUT OF THE WAY, BUT THE STEERING WHEEL FAILED TO MOVE. AS A RESULT, THE VEHICLE CRASHED INTO A MEDIAN. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE APPROXIMATE FAILURE MILEAGE WAS 161,162.
- NHTSA ID
- 10622274
- Incident
- Aug 9, 2014
- Mileage
- 161,162 mi
Steering
Filed Aug 13, 2014
THIS IS THE 2ND TIME THIS HAS HAPPENED. ABOUT 5 YEARS AGO I WAS IN OCALA, FLORIDA. AFTER UNHOOKING MY GOOSE NECK TRAILER I THOUGHT MY STEERING WAS NOT RIGHT, I PULL INTO HOMEWOOD SUITES AND COMPLETELY LOSE MY STEERING. I HAD IT TOWED TO OCALA FORD AND THEY FIND THE NUT OF THE PITMAN ARM (STEERING) HAD FALLEN OFF AND WAS SITTING ON THE AXLE. NOW WHAT IF I HAD BEEN ON THE OPEN HIGHWAY WITH THAT BIG TRAILER FULL OF HORSES. THEY PUT IT BACK ON. TODAY I NOTICED MY STEERING FELT "LOOSE". I HAD MY SON GET UNDER IT AND THAT [XXX] NUT IS READY TO FALL OFF AGAIN> AND I JUST HAD IT AT OXMOOR FORD A COUPLE MONTHS AGO & ASKED THEM TO CHECK IT FOR ME BECAUSE IT SCARED THE [XXX] OUT ME THE FIRST TIME SO I HAD IT CHECKED. WHAT IS FORD GOING TO DO TO ASSURE ME THIS WILL NOT HAPPEN AGAIN??? I REPORTED THIS TO YOU ALL WHEN IT HAPPENED THE FIRST TIME SO YOU HAVE MY PREVIOUS COMPLAINT. PLEASE HELP ME!!!!!!!!!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- NHTSA ID
- 10622130
- Incident
- Aug 13, 2014
Steering
Filed Jun 26, 2014
I WAS DRIVING DOWN A GRAVEL ROAD AT 35 MPH WHEN MY POWER STEERING WENT OUT. I WAS ABLE TO COME TO A STOP BUT HAD TO BE TOWED HOME. UPON INSPECTION OF THE VEHICLE, IT WAS DETERMINED THE GEAR BOX HAS FAILED. *TR
- NHTSA ID
- 10606370
- Incident
- Jun 20, 2014
- Mileage
- 53,000 mi
Steering
Filed May 20, 2014
I BOUGHT A SET OF WHEEL AND TIRES A YEAR AGO, THEY ARE STOCK SIZE. THE DAY THE TIRES AND WHEELS WERE PUT ON MY TRUCK THE STEERING WAS TIGHT AND WOULD NOT STRAIGHTEN BACK OUT WITHOUT RESISTANCE IN THE STEERING WHEEL. I WENT TO THE TIRE PLACE AND THEY ADVISED ME THAT IT WAS A BAD STEERING GEAR. I TOOK THE TRUCK TO MY LOCAL FORD DEALERSHIP AND WAS ADVISED I HAD A BAD STEERING GEAR. THEY ALSO SAID THAT THE STEERING GEAR WAS ON BACK ORDER AND THEY DIDN'T KNOW WHEN THEY COULD GET ONE. BUT NOTHING ABOUT AN INVESTIGATION. MY HOPE IS THAT SOMEONE DOESN'T HAVE TO DIE BEFORE THE STEERING GEAR IS RECALLED. *TR
- NHTSA ID
- 10592920
- Incident
- Jul 15, 2013
- Mileage
- 48,000 mi
Steering
Filed Mar 3, 2014
THE TRUCK HAS ALWAYS HAD A ISSUE WITH THE STEERING GEAR BOX EVEN AT 53,000 MILES WHEN I BROUGHT IT WHEN ASKED THE DEALER THEY INFORM ME THAT THE GEAR BOXES NEEDS REPLACED AND ITS NOT UNCOMMON FOR THESE TRUCKS TO HAVE THIS ISSUE , AND ITS ONLY GETTING WORSE. *TR
- NHTSA ID
- 10566863
- Incident
- Oct 23, 2012
- Mileage
- 53,841 mi
BrakesSteering
Filed Nov 5, 2013
AFTER APPOX. ONE HOUR AT 65 MPH ON CRUISE CONTROL I DISENGAGED THE CRUISE CONTROL , COASTING TO A SPEED OF ABOUT 25 MPH OR LESS TO MAKE A UPCOMING LEFT TURN. AS I STARTED TO TURN I PRESSED ON THE BRAKE AND FOUND IT WAS WITHOUT ASSIST, AND THE SAME WAS TRUE FOR THE STEERING. I APPLIED AS MUCH PRESSURE AS I COULD TO BOTH THE BRAKE PEDAL AND THE STEERING WHEEL AND FORTUNATELY MADE THE TURN WITH OUT INCIDENT. I TAPPED THE FUEL PEDAL AND BOTH THE BRAKES AND STEERING ASSIST RETURNED TO NORMAL. I'VE HAD THE PROBLEM BEFORE WITH LOSS OF BRAKES BUT HAVE ALWAYS BEEN GOING STRAIGHT. I REPORT THIS TO THE DEALERSHIP BUT SINCE THE VEHICLE DOESN'T SHOW A ERROR CODE THEY CAN'T FIX IT! AT LEAST IF I DIE IN A CRASH THIS WILL BE MY RECORD. I WILL REPORT THE TRUCK AGAIN TO THE DEALER BUT THEY WONT FIX IT. I HAVE SEEN THAT OTHERS ARE EXPERIENCING ALSO. I WON'T LET MY WIFE DRIVE THE TRUCK IT IS NOT SAFE!!! THIS IS A DESIGN FLAW THE SYSTEM IS DRAWING FLUID FOR BOTH THE BRAKES AND STEERING FROM THE POWERSTEERING PUMP, ALSO I BELIEVE FROM WHAT I HAVE READ THE FLUID TRAVELS THRU A SCREEN(FILTER) WHICH CAN PLUG STARVING THE SYSTEM OF FLUID NEEDED TO PROPERLY OPERATE THE STEERING AND BRAKES. *TR
- NHTSA ID
- 10551058
- Incident
- Sep 24, 2013
- Mileage
- 92,000 mi
Steering
Filed Oct 3, 2013
TL* THE CONTACT OWNS A 2008 FORD F250 SD. THE CONTACT STATED THAT THE STEERING WHEEL FAILED TO TURN LEFT. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 99,000. RETURNED BY USPS ON 11-15-2013. SECOND ATTEMPT ON 11-20-2013 FAILED. *KB
- NHTSA ID
- 10546666
- Incident
- Sep 29, 2013
- Mileage
- 99,000 mi
Steering
Filed Jul 16, 2013
TL* THE CONTACT OWNS A 2008 FORD F-250 SD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THERE WAS EXCESSIVE PLAY IN THE STEERING WHEEL. THE HORN INDEPENDENTLY SOUNDED A FEW MOMENTS LATER. THE VEHICLE WAS DRIVEN TO A SAFE LOCATION AND THEN TOWED TO AN INDEPENDENT MECHANIC WHERE THE STEERING GEAR BOX WAS REPLACED FOR THE THIRD TIME. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNAVAILABLE.
- NHTSA ID
- 10525199
- Incident
- May 3, 2012
- Mileage
- 60,000 mi
Steering
Filed Jul 3, 2013
TL* THE CONTACT OWNS A 2008 FORD F-250 SD. THE CONTACT STATED THAT WHILE ATTEMPTING A TURN, THE VEHICLE INDEPENDENTLY WANDERED OUT OF THE LANE AS THE TURN WAS COMPLETED THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
- NHTSA ID
- 10523048
- Incident
- Apr 4, 2013
- Mileage
- 118,000 mi
Steering
Filed Jun 27, 2013
TL* THE CONTACT OWNS A 2008 FORD F-250 SUPER DUTY. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE CAREENED INTO A DITCH. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THE LOWER STEERING SHAFT WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 52,000.
- NHTSA ID
- 10522105
- Incident
- May 11, 2013
- Mileage
- 52,000 mi
Steering
Filed Jun 7, 2013
LOSS OF STEERING CONTROL WHILE TURNING CORNER. WHEEL FAILED TO RETURN TO CENTRE WITHOUT EXTREME FORCE. FOLLOWING THE CORNER THE VEHICLE JUMPED LEFT TO RIGHT UNCONTROLLED APPROX 6-12 INCHES AT LOW SPEED FOR 1/2 BLOCK. FIGHTING THE WHEEL I WAS ABLE TO STOP, AND THE STEERING LOOSENED UP ALLOWING ME TO FINISH THE LAST 2 BLOCKS OF JOURNEY AT A REDUCED SPEED WITH THE STEERING REACTING NORMALLY. *TR
- NHTSA ID
- 10515701
- Incident
- Jun 6, 2013
- Mileage
- 150,000 mi
Steering
Filed Jun 4, 2013
I WAS PULLING OFF EXPRESSWAY, SLOWING ON EXIT RAMP. TRUCK SHOOK AND I COULD NOT STEER FOR A FEW SECONDS. IT HAS HAPPENED TWO MORE TIMES SINCE THEN. *TR
- NHTSA ID
- 10515085
- Incident
- May 15, 2012
- Mileage
- 52,000 mi
Steering
Filed May 28, 2013
I WAS DRIVING TO A CROSS STREET INTERSECTION WHEN MY STEERING WHEEL LOCKED UP AND COULDN'T TURN ON TO THE CROSS STREET AND I HAD TO STOP THE TRUCK AND BACK UP, THEN AFTER I STOPPED, THE WHEEL LET GO AND I WAS ABLE TO TURN THE TRUCK. THIS HAS HAPPENED SEVERAL TIME SINCE I HAVE OWNED THE TRUCK. *TR
- NHTSA ID
- 10513980
- Incident
- Mar 4, 2013
- Mileage
- 109,212 mi
Steering
Filed May 22, 2013
TL* THE CONTACT OWNS A 2008 FORD F-250 SD. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE CONTACT CHANGED LANES AS THE STEERING WHEEL SEIZED. THE CONTACT APPLIED THE BRAKES AND THE STEERING WHEEL BECAME UNLOCKED. THE CONTACT WAS ABLE TO MOVE OVER TO THE SIDE OF THE ROADWAY. THE CONTACT TOOK THE VEHICLE TO THE DEALER HOWEVER, THE DEALER WAS UNABLE TO PERFORM A DIAGNOSTIC TEST. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC. THE MECHANIC FLUSHED THE STEERING SYSTEM BUT THE SERVICE DID NOT REMEDY THE FAILURE. THE FAILURE MILEAGE WAS 109,145.
- NHTSA ID
- 10513135
- Incident
- Jan 2, 2013
- Mileage
- 109,145 mi
Steering
Filed May 14, 2013
I WAS DRIVING MY VEHICLE IN A SHOPPING CENTER PARKING LOT WHEN I TRIED TO MAKE A LEFT TURN. THE TRUCKS STEERING WHEEL PROCEEDED TO TURN LEFT WHEN IT ABRUPTLY STOPPED MOVING. LUCKILY I WAS MOVING AT A SLOW ENOUGH SPEED TO APPLY THE BRAKES AND ROLL INTO THE PARKING LOTS CURB. I THEN PROCEEDED TO PUT THE VEHICLE IN REVERSE, AND WITH ALL MY MIGHT I TURNED THE STEERING WHEEL TO THE RIGHT UNTIL IT MADE A CLUNKING SOUND AND FREED UP. I MANAGED TO DRIVE THE VEHICLE HOME A SHORT DISTANCE AND HAVE NOT DRIVEN IT SINCE. I HAVE ALWAYS HAD A HARD TIME TURNING THE STEERING WHEEL AT LOW SPEEDS ON THIS VEHICLE, BUT NEVER EXPERIENCED ANYTHING LIKE THIS. *TR
- NHTSA ID
- 10511887
- Incident
- May 12, 2013
- Mileage
- 29,062 mi
Steering
Filed Mar 1, 2013
STEERING IS HORRIBLE IN THESE TRUCKS! FORD SHOULD BE ASHAMED. THERE IS PLAY IN THE STEERING. DRIVING STRAIGHT DOWN THE ROAD THE STEERING WHEEL CAN EXHIBIT 1/4 TURN OF PLAY EITHER RIGHT OR LEFT, BUT THE TIRES AND TRUCK ARE STRAIGHT! NOW IF THAT'S NOT UNSAFE, I DON'T KNOW WHAT IS! I HAVE NO LIFT, AND STOCK TIRES. THE ALIGNMENT IS STRAIGHT. I HAVE FOUND NUMEROUS COMPLAINTS ON FORUMS OF STEERING GEAR PROBLEMS. I HAD MY STEERING LOOKED AT AND MECHANICS ARE CLUELESS. THIS IS A FORD TRUCK PROBLEM THAT HAS BEEN AN ISSUE FOR YEARS. STEERING SHOULD BE TIGHT AND PRECISE NOT SLOPPY. I AM BEGGING THE NHTSA TO AT LEAST LOOK INTO THESE, THIS MATTER IS WORTHY OF YOUR TIME AND I AM SURE AN INVESTIGATION WILL REVEAL NUMEROUS COMPLAINTS OF STEERING BOXES THAT GO LOOSE OR WEAR PREMATURELY AND STEERING COMPONENTS THAT BREAK. I AM SURE FORD HAS RECORDS OF THOUSANDS OF COMPLAINTS AND REPAIRS ON THIS BECAUSE ITS BEEN A PROBLEM FOR YEARS AND CONTINUES TO BE A PROBLEM. *TR
- NHTSA ID
- 10500992
- Incident
- Mar 1, 2013
- Mileage
- 130,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.