Owner-reported complaints naming the suspension system, filed with NHTSA
Data refreshed
Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 1999 Ford F-250 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 28 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 28, in the owner's own words
TL*THE CONTACT OWNS A 1999 FORD F250. WHILE DRIVING ABOVE 30 MPH, THE VEHICLE PULLED TO THE LEFT AND RIGHT. THE WHEEL BEARINGS WORE THROUGH THE DRIVER SIDE 4 WHEEL AXLE. THE 4 WHEEL AXLE NEEDS TO BE REPLACED. THE WHEEL BEARING HUBS WERE REPLACED FOUR TIMES. THE FAILURE MILEAGE WAS 189,000 AND CURRENT MILEAGE WAS 196,000.
1999 FORD F-250 WITH TRANSMISSION PROBLEMS. CONSUMER HAD THIS PROBLEM REPAIRED. SHE WAS THEN INFORMED THAT THERE WAS A TSB THAT SHE NEVER KNEW ABOUT. FORD IS REFUSING TO REIMBURSE HER FOR THE REPAIRS. *KB THE CONSUMER STATED THE MANUFACTURER WAS FULLY AWARE OF THE TRANSMISSION PROBLEM, BUT FAILED TO NOTIFY THEIR CUSTOMERS. THE PROBLEM WAS THE FLUID WOULD OVERHEAT DURING SEVERE DUTY AND WEAR OUT THE TORQUE CONVERTER, WHICH RESULTED IN THE RADIATOR, COOLER LINES AND HOSES FOR THE TRANSMISSION TO BE REPLACED. THE STABILIZER BAR LINK AND BATTERY WERE REPLACED. *JB
WHEN DRIVING UPHILL IN THE RAIN REAR OF THE VEHICLE FISHTAILED WHEN BRAKING. *AK
WHEN DRIVING FRONT END SHAKES AND SHIMMIES EXCESSIVELY, ALMOST CAUSING CONSUMER TO LOSE CONTROL OF VEHICLE. *AK
THE VEHICLE PULLED TO THE LEFT AND THE RIGHT, THE TIRE WERE CUPPING ON THE EDGES, THE CLOTH SEAT WERE WEARING, THE RADIUS ARMS WERE LOOSE, THE LIGHTS WERE INOERATIVE, THERE WAS A SQUEAK IN THE COWEL, THE ENGINE EXPERIENCED GASKET AND SEAL PROBLEMS, HOWEVER ONCE THE ENGINE WAS REPLACED, IT BURNED OIL FAST.*SCC *JB
THE RIGHT AND LEFT BALL JOINTS BEGAN FREEZING LAST SUMMER. THE VEHICLE BEGAN TO WANDER AND IT BECAME INCREASINGLY DIFFICULT TO KEEP IT IN MY LANE OF TRAFFIC. THE PROBLEM CAME ON SLOWLY BUT WAS FIRST NOTED BY ME LAST SUMMER. THIS SUMMER IT GOT TO THE POINT THAT IT WAS UNSAFE TO DRIVE BECAUSE ATTEMPTING TO GET THE WHEELS TO MOVE SLIGHTLY RESULTED IN TOO MUCH MOVEMENT LEADING TO CONSTANT ATTEMPTS TO CORRECT THE OVER-CORRECTION. THE DEALER READILY DIAGNOSED THE PROBLEM AS FROZEN BALL JOINTS AND REQUIRED THAT I PAY FOR THE REPAIRS DESPITE THE FACT THAT THE PROBLEM BEGAN WELL BEFORE THE WARRANTY EXPIRED. A DEALERSHIP EMPLOYEE INFORMED ME THAT THEY WERE REPLACING MANY OF THESE PARTS UNDER WARRANTY DUE TO PREMATURE FAILURE. THE ORIGINAL PART DID NOT HAVE ANY PROVISION TO LUBRICATE THE JOINT. THE REPLACEMENT PART HAS A FITTING TO LUBRICATE IT. OBVIOUSLY FORD MADE A DESIGN CHANGE IN THIS PART AND ARE NOT TELLING OWNERS ABOUT THE PROBLEM. AT NEARLY $1000.00 TO REPAIR IT, SOME OWNERS MAY CHOOSE TO DELAY OR FORGO REPLACEMENT AND CONTINUE TO DRIVE THE TRUCK WHEN IT IS UNSAFE TO DO SO. AS A RULE, BALL JOINTS SHOULD BE EXPECTED TO GO DOUBLE THE MILEAGE AT WHICH MINE REQUIRED REPLACEMENT. MY CALLS TO FORD RESULTED IN NO ADMISSION OF FAULT ON THEIR PART. THE STEERING ON THE TRUCK WAS SO BAD THAT NEITHER MY WIFE OR I FELT THAT IT WAS SAFE TO DRIVE AT HIGHWAY SPEEDS.*AK
BALL JOINT IS WORN OUT, AND AT 20MPH FRONT AND REAR BRAKE PADS FELL ONTO THE GROUND. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
EXCESSIVE SHAKING AND LOSS OF CONTROL WHILE DRIVING, VEHICLE BEEN TO THE DEALER ON FOUR OCCASIONS, AND THE PROBLEM REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *AK
WHEN MAKING TURNS THERE WAS A LOUD SQUEAKING IN FRONT OF VEHICLE. AFTER INSPECTING VEHICLE CONSUMER NOTICED BOTH FRONT LOWER BALL JOINTS HAD TO BE REPLACED. CONSUMER REPLACED BALL JOINTS. *AK
WHILE DRIVING THE VEHICLE BECOMES VERY UNSTABLE WHENEVER THERE IS A CHANGE IN SURFACE MATERIAL, IE. EXPANSION JOINTS, CAUSING THE VEHICLE TO SHAKE UNCONTROLLABLY AND CAUSING THE DRIVER TO VEER OFF THE ROAD INTO THE MEDIAN STRIP. NLM
THERE IS A POPPING SOUND FROM RIGHT FRONT SIDE OF VEHICLE. CONSUMER FEELS THAT THERE IS SOMETHING LOOSE OR IT COULD BE METAL FATIGUE WHEN BACKING UP, GOING FORWARD OR WHEN TURNING WHEELS. DOES NOT OCCUR DURING NORMAL DRIVING, ONLY WHEN JUST ACCELERATING. SOUND WILL OCCUR APPROXIMATELY 4 OR 5 TIMES A DAY. DEALERSHIP CANNOT REPRODUCE THE SOUND, AND CANNOT DETERMINE THE DEFECT. *AK
ORIGINAL BUSHINGS ON FORK WERE PLASTIC. FORD HAS SINCE CHANGED THESE TO ANOTHER MATERIAL. ACCORDING TO THE DEALERS MECHANIC THERE HAVE BEEN SEVERAL PROBLEMS OF THIS NATURE. I'VE CONTACTED FORD MOTORS AND THEY HAVE FAILED TO RETURN MY CALLS. I'VE ASKED FOR FINANCIAL REIMBURSMENT FOR THIS REPAIR. AGAIN NO CONTACT HAS BEEN MADE. CAN YOU HELP ME GET SOME RESULTS? THANKS. *AK
PE00020; TIRE TREAD SEPARATION: WHILE DRIVING ABOUT 75 MPH, ABOUT 90% OF THE TREAD ON THE DRIVER'S FRONT SIDE TIRE CAME OFF. DRIVER WAS ABLE TO CONTROL VEHICLE. 1999, FORD, F250. TIRE SIZE LT 265/75R16, DOT # VNW81XL, ORIGINAL TIRE EQUIPMENT. TIRE MILEAGE ABOUT 20,000. OWNER TRIED TO CONTACT FIRESTONE, BUT GOT THE RUN AROUND. TRUCK WAS REGISTERED TO BENITO CANTU. REPORT GIVEN BY FRIEND. *AK THE CUSTOMER GOT NEW ALULMINIUM RIM INSTALLED. THE RIGHT FRONT SHOCK WAS LEAKING. WATER WAS COMING INTO AIR CLEANER ASSEMBLY. *YH
WHEN DRIVING AT ANY SPEED AND MAKING A LEFT OR RIGHT HAND TURN FRONT END MAKES A VERY LOUD NOISE. CONSUMER HAS CONTACTED THE DEALER, DEALER HAS REPLACED SEVERAL PARTS FRONT SPRING, ISOLATORS, FRONT SHOCKS , SWAY BAR, BUSHINGS AND BOLT JOINT. *AK
6 ALIGNMENTS IN 24,000 MILES, A BROKEN 14MM SUSPENSION BOLT, A STEERING GEARBOX FAILURE, 3 SETS OF BRAKES & ROTOR/CALIPER REPLACEMENT INDICATES MAJOR DESIGN/MATERIAL & QUALITY PROBLEMS. THE VEHICLE HAS ALSO LEFT ME STRANDED 5 TIMES FOR OTHER NOT LISTED ENGINE RELATED FAILURES. FORD CUSTOMER RELATIONS IS USELESS, COULD CARE LESS & IS NON-SUPPORTIVE. *AK
RIGHT SIDE OF VEHICLE HAS BEEN HIT. MECHANIC STATED VEHICLE WAS WOBBLING DOWN THE ROAD. THIS CAR WAS IN A PREVIOUS ACCIDENT. *AK
99 FORD 250 SUPER DUTY CANNOT ADJUST CAMBER/CASTER WITHOUT CHANGING THE BUSHINGS. THE ALIGNMENT COMPUTER SHOWS "VALUE IS NOT WITHIN SPECIFICATION. TIRE WEAR, HANDLING AND SAFETY PROBLEMS MAY RESULT." FORD WILL NOT TAKE CARE OF THIS UNDER WARRANTY. THIS IS NOT ADJUSTABLE UNLESS A KIT IS ADDED AT MY EXPENSE. FORD CLAIMS IT IS A WEAR ITEM AND IS NOT COVERED. IF THIS PIECE WEARS OUT IN 14,157 MILES, FORD HAS A SAFETY PROBLEM ACCORDING TO THE COMPUTER. THE TRUCK HAS PULLED TO THE RIGHT SINCE IT WAS NEW. EVIDENTLY THEY ARE AWARE OF THIS PROBLEM. SINCE KITS ARE AVAILABLE TO CORRECT THE PROBLEM ( IF CAUGHT WITHIN 12,500). THEY ARE SHIPPED WITH NON-ADJUSTABLE KITS, THAT ARE LOCKED IN AND CANNOT BE ADJUSTED. *AK
WHILE DRIVING VEHICLE WANDERS FROM SIDE TO SIDE WHICH MAY CAUSE A LOSS OF VEHICLE CONTROL. DEALER CANNOT DETERMINE THE PROBLEM. *AK *ML
THE BOLTS SHEARED OFF THE FRONT END WHICH CAUSED LOSS OF VEHICLE CONTROL, AND COULD HAVE RESULTED IN A CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK
WHEN TOWING TRAILER AND OR WHEN CARRYING WEIGHT IN THE REAR OF THE BOX, UPON HITTING A LARGE BUMP OR A SMALLER ROLLER TYPE BUMP THE TRUCK SWERVES LEFT AND RIGHT AND THE STEERING SEEMS TO PULL SOMEWHAT. THE SERVICING LOCAL DELER SAID THERE IS TECHNICAL SERVICE BULLETIN ON THIS PROBLEM BUT NOT FOR THE F-250, ONLY FOR THE F-350 AND UP . THEY SAID THEY CAN NOT ORDER THE PARTS TO FIX MINE BECAUSE FORD HAS NOT GIVEN APPROVAL FOR THIS. THE TECHNICAL SERVICE BULLETIN FROM FORD CONCERNING THIS PROBLEM , I BELIEVE IS TSB99-8-2. *AK
VEHICLE IN FOR REPAIRS ON NUMEROUS OCCASIONS TO TRY TO RECTIFY FRONT END SUSPENSION NOISE, REPLACEMENT OF THE AIR CONDITIONER COMPRESSOR DID NOT REMEDY NOISE. *MJS
WHEN THE WEATHER IS COLD SLUSH ACCUMULATES IN THE FRONT FILTER AIR BOX, CAUSING THE TRUCK TO DIE / FAIL. DEALER IS AWARE OF THE PROBLEM. THE PROBLEM HAS NOT BEEN CORRECTED. THE DEALER WILL REPLACE THE AIR BOX IF THE TRUCK IS STILL UNDER WARRANTY. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK *YC
WHILE DRIVING OVER 60 MPH FRONT END VIBRATED HARD WHICH ALMOST RESULTED A LOSS OF VEHICLE CONTROL. DEALER REPLACED THE STEERING DAMPER KIT. *AK
WHILE DRIVING VEHICLE HIT A BUMP IN ROAD, VEHICLE WOULD SHOOK/VIBRATED, STRAYED INTO ANOTHER LANE. VEHICLE LOST CONTROL. BEEN TO DEALER & MECHANIC CANNOT LOCATE CAUSE OF VIBRATION. BELIEVED STABLIZER WAS DEFECTIVE. *AK
THERE IS A SQUEALING NOISE COMING FROM THE FRONT END IN THE SUSPENSION. DEALERSHIP KNOWS ABOUT THE PROBLEM & REFERRED OWNER TO THE HOTLINE. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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