Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
156
Latest Jun 2, 2025
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
21
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Nov 8, 2001
What this page shows
Our database holds 156 NHTSA owner-reported complaints for the 2002 Ford F-250. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 156 · page 1 of 7
Engine
Filed Jun 2, 2025
The contact owns a 2002 Ford F-150. The contact stated while driving at an undisclosed speed, the engine seized. No warning light was illuminated. The contact attempted to start the vehicle; however, the vehicle failed to start. The contact stated that the vehicle started after several attempts. The contact stated the vehicle sat for a while before starting the vehicle. The vehicle was towed to the dealer; however, the vehicle was not diagnosed. The contact was informed that the repair was not covered under recall. The vehicle was then towed to an independent mechanic; however, the failure was not officially diagnosed. The contact was informed that the failure was possibly caused by an unknown sensor. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the failure started in 2013; however, the vehicle had been parked and undriveable since 2017. The manufacturer was not made aware of the failure. The failure mileage was 109,000.
NHTSA ID
11664276
Incident
Jun 2, 2013
Mileage
109,000 mi
Engine
Filed Apr 22, 2025
The contact owns a 2002 Ford F-250. The contact initially discovered patches of fluid on the garage floor. The vehicle was then taken to a dealer where a diagnostic test was performed. The dealer discovered a leak in the engine oil pan due to a faulty silicone gasket. The contact stated that the oil pan was replaced by the same dealer a year prior to the recent failure. The contact was provided an estimate for the repair. The manufacturer was also notified of the failure and informed the contact that there was no recall on the VIN related to the failure. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was 138,683.
NHTSA ID
11656066
Incident
Jan 16, 2025
Mileage
138,683 mi
Fuel system
Filed Nov 26, 2024
The contact owns a 2002 Ford F-250. The contact stated that while the vehicle was being lifted onto a tow truck, fuel began to leak from the middle plastic made fuel tank. The vehicle was towed to an independent mechanic, where it was diagnosed that the fuel tank hoses were faulty. The mechanic determined that the fuel tank needed to be replaced. The vehicle was not repaired. The local dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 108,000.
NHTSA ID
11627461
Incident
Nov 18, 2024
Mileage
108,000 mi
Brakes
Filed Nov 20, 2023
The vehicle is equipped with adjustable brake and accelerator. The pedals should move up and down together. But the brake pedal is several inches higher causing a safety issue.
NHTSA ID
11556147
Incident
Nov 1, 2023
Mileage
319,536 mi
Seat belts
Filed Sep 27, 2023
Both front driver and passenger seat belts will pop out of buckle while driving. This happens at any speed.
NHTSA ID
11546991
Incident
Aug 30, 2023
Steering
Filed Jun 20, 2023
Crash reported2 injuries reported
While driving on a fairly rough highway I'm AZ, 180A, traveling about 50 mph over bumps and repaired cracks in the pavement, the steering wobbled and shook which did not seem far out of the ordinary on this particular stretch of highway. Suddenly, without warning, the steering failed causing loss of control of the vehicle, the driver was unable to steer the truck which veered off the road and sent us directly into the embankment of a dry wash. The truck hit the embankment head on 50-55 mph. I was riding as passenger of my vehicle since I was 8 months pregnant and experiencing severe heartburn all morning. My fiance drive and 3 of my children were in the back seat. After crashing head on into the dirt wall I was pinned in between the dashboard and seat. I suffered serious life changing injuries as a result. One of the firefighters who arrived in the scene inspected and confirmed the steering was broken. I was sent by helicopter to Flagstaff regional medical center where I spent 10 days. The truck was towed to an impound yard in St John's, az. I was able to retrieve my personal belongings but was not able to afford the tow truck drivers verbal quote of the charges due nor the cost to tow the totaled truck back home to snowflake. The truck had a lien and I assumed the lienholder would be notified to collect the vehicle. They were not notified and t ownership was transferred leaving me an abandoned vehicle fee and hold on my registration privileges in AZ. The truck is likely still at the tow yard which may allow an inspection if requested, however I no longer own it as a result of the circumstances. My 9 year old son was injured in the accident as well as my own informed which included a shattered patella and fractured acetabulum, after orthopedic surgery I was made to deliver my unborn son via C-section, thankfully the baby suffered no physical injuries.
NHTSA ID
11527817
Incident
Mar 5, 2022
Body & structureEngine
Filed Mar 28, 2022
Fire reported
As soon as the truck started, it popped out one of its spark plug. The truck started shaking and made a hollow noise and began to smoke and quickly caught on fire. The fire burned the entire truck.
NHTSA ID
11458738
Incident
Mar 26, 2022
Suspension
Filed Sep 8, 2021
The contact owns a 2002 Ford F-250. The contact stated while driving 75 MPH, the vehicle experienced the death wobble. The contact stated no warning light was illuminated. The contact was able to regain control of the vehicle and continued driving to his residence. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 175,000.
NHTSA ID
11432102
Incident
Sep 4, 2021
Mileage
175,000 mi
Engine
Filed Jan 29, 2021
TL* THE CONTACT OWNS A 2002 FORD F-250. THE CONTACT STATED THAT WHILE THE VEHICLE WAS STATIONARY AT A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND DRIVEN TO HIS DESTINATION. THE CONTACT STATED THAT THE FAILURE WAS EXPERIENCED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 300,000.
NHTSA ID
11390640
Incident
Jan 15, 2021
Mileage
300,000 mi
Brakes
Filed Jul 10, 2020
THE EMERGENCY PARKING BREAK DOES NOT WORK, I DON'T THINK IT EVER HAS. I HAVE HAD IT REPAIRED TWICE OVER THE YEARS AND IT QUICKLY QUIT BOTH TIMES. IT FEELS LIKE NORMAL RESISTANCE WHEN YOU PUSH IT IN WITH YOUR FOOT, AND DOES A NORMAL CLUNK AND RELEASE WHEN YOU RELEASE IT, BUT IT DOES NOT AT ALL HOLD THE TRUCK IN PLACE. IT IS A MANUAL TRANSMISSION SO IT IS VERY INCONVENIENT FOR THIS TO NOT WORK. AN EXAMPLE, THAT I HAVE TO DEAL WITH REGULARLY IS HOOKING UP TO A TRAILER. I NEED TO GET OUT TO SEE HOW CLOSE I AM AND I HAVE TO PUT IT IN GEAR (ONLY REVERSE WILL HOLD IT, THE OTHER GEARS WILL SLIP AND THE TRUCK WILL ROLL) AND TURN IT OFF TO GO LOOK.
NHTSA ID
11338722
Incident
Jul 3, 2020
Mileage
302,000 mi
Engine
Filed Oct 27, 2019
2002 F-250 7.3L DIESEL. DRIVING DOWN THE HIGHWAY PULLING A HORSE TRAILER ENGINE JUST COMPLETELY STALLED WITHOUT WARNING. I LOST ALL STEERING AND BRAKES. I PUT IT IN NEUTRAL AND RESTARTED WHILE COASTING. DROVE ANOTHER FEW MILES AND IT STALLED AGAIN. WOULD NOT START AGAIN AFTER THAT. THIS HAPPENED ON A REMOTE HIGHWAY AT NIGHT. HAD A WRECKER TOW US TO A DIESEL SHOP WHO REPORTED TRUCK STARTED FINE NEXT DAY. WENT AND PICKED IT UP AND IT STUTTERED A FEW TIMES ON THE WAY HOME BUT DID NOT STALL. A FEW MONTHS LATER, ENGINE STALLED AT A RED LIGHT IN HEAVY TRAFFIC BUT STARTED BACK UP. TOOK IT TO MY MECHANIC WHO READ A CAM POSITION SENSOR CIRCUIT FAULT ON THE COMPUTER. REPLACED CAM POSITION SENSOR. A FEW MONTHS LATER, STALLED AGAIN AT AN INTERSECTION. I COASTED TO THE SIDE OF THE ROAD AND HAD IT TOWED TO MY MECHANIC. UPON ARRIVING AND UNLOADING FROM WRECKER. TRUCK STARTED UP. STARTED TO DRIVE IT HOME AND STALLED AGAIN HALFWAY THERE ON A BUSY RURAL ROAD WITH NO SHOULDER. CALLED WRECKER AGAIN AND TOWED TO DIFFERENT DIESEL SHOP. REPLACED CPS AGAIN AND TRUCK STARTED FINE. TOOK IT HOME AND RAN IT AT IDLE UNTIL ENGINE TEMP WAS NORMAL. ENGINE STALLED AGAIN AND WOULD NOT START. WAITED ABOUT 2 HOURS AND IT STARTED UP JUST FINE AND RAN AT IDLE FOR ONE HOUR WITHOUT STALLING. CURRENT CPS WAS FROM FORD DEALER (THE GREY ONE) BUT APPARENTLY THE SAME PROBLEM AS THE ONE INVOLVED IN NHTSA ID: EA06012 RECALL FROM 2006 IS STILL A PROBLEM. IT COULD STALL WITHOUT WARNING IN THE MIDDLE OF AN INTERSECTION AND CAUSE A SERIOUS CRASH. THIS IS A SERIOUS SAFETY ISSUE!!
NHTSA ID
11271348
Incident
Oct 27, 2019
Mileage
162,000 mi
Fuel system
Filed Jun 28, 2019
TL* THE CONTACT OWNS A 2002 FORD F-250. WHILE THE CONTACT WAS INSPECTING THE VEHICLE, HE NOTICED THAT THE FUEL SYSTEM TANK STRAPS WERE LOSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER (APPLE FORD LINCOLN OF YORK, 1801 WHITEFORD RD, YORK, PA 17402, (717) 755-2911) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE DEALER ADVISED THE CONTACT TO SPEAK WITH THE MANUFACTURER AND FILE A COMPLAINT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 174,000.
NHTSA ID
11223141
Incident
Jun 28, 2019
Mileage
174,000 mi
Filed Feb 4, 2019
NO WRECK THAT I WAS TOLD ABOUT WHEN BOUGHT
NHTSA ID
11174348
Incident
Nov 14, 2018
Engine
Filed Jan 25, 2019
Fire reported
TL* THE CONTACT OWNED A 2002 FORD F-250. WHILE THE VEHICLE WAS PARKED FOR A COUPLE OF HOURS IN COLD TEMPERATURES AND CONNECTED TO THE BLOCK HEATER, THE VEHICLE CAUGHT FIRE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE VEHICLE WAS DESTROYED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 177,700.
NHTSA ID
11172110
Incident
Jan 17, 2019
Mileage
177,700 mi
Engine
Filed Nov 30, 2017
ON NOVEMBER 26TH 2017, MY TRUCK STARTED HAVING A SIGNIFICANT MIS-FIRE IN CYLINDER #4. TRAVELLING AT ABOUT 30 MPH ON CITY STREETS; THIS PARTICULAR INCIDENT WAS NOT A SAFETY ISSUE ALTHOUGH DIFFICULT TO LIMP THE VEHICLE HOME AS IT DID NOT ACCELERATE WELL. UPON REMOVING THE SPARK PLUG; IT WAS DETERMINED THAT THE CYLINDER HEAD THREADS IN THE SPARK PLUG PORT HAVE BEEN DAMAGED. THIS WOULD HAVE RESULTED IN AN EJECTED SPARK PLUG HAD THE VEHICLE BEEN CONTINUED TO BE OPERATED. SINCE THIS IS THE 3RD DIFFERENT CYLINDER THIS HAS OCCURRED ON WITH NUMEROUS REPORTS FROM MULTIPLE OWNERS OF THE SAME ENGINE DESIGN BY FORD; I HAVE DECIDED TO FILE THIS REPORT. THIS IS THE 2ND REPORT I HAVE FILED WITH THE NHTSA. THE FIRST REPORT I FILED WAS BECAUSE THE 2ND TIME THIS OCCURRED; A SPARK PLUG EJECTED FROM THE #3 CYLINDER AT HIGHWAY SPEEDS WITH A SIGNIFICANT REDUCTION IN SPEED IN TRAFFIC ON THE HIGHWAY. THAT OCCURRENCE ALSO CAUSED A SIGNIFICANT VIBRATION AND HAD TO BE PULLED OVER IMMEDIATELY. EVEN THOUGH THERE HAVE BEEN SIGNIFICANT REPORTS TO FORD AND DOCUMENTED OCCURRENCES DATING BACK TO 1997; FORD CONTINUES TO SAY THAT BECAUSE NO "SAFETY ISSUES" HAVE RISEN OR BEEN PROVEN TO BE CAUSED BY THIS ISSUE THAT IT IS NOT THERE PROBLEM. I WILL ALSO BE FILING REPORTS WITH BBB, CONSUMER AFFAIRS AND CONSUMER REPORTS.
NHTSA ID
11051574
Incident
Nov 26, 2017
Mileage
98,000 mi
Fuel system
Filed Oct 25, 2017
ONE OF THE VAPOR VALVES BREAKS ON THE GASOLINE TANK, IT IS NOT REPLACEABLE SO YOU HAVE TO BUY A NEW TANK. FORD HAS OBSOLETED THE TANK AND IT IS NOT AVAILABLE FROM ANY PLACE. YOU CAN SMELL THE GAS VAPORS WHEN THE TRUCK IS AT REST. I AM WAITING FOR IT TO BLOW UP.
NHTSA ID
11039485
Incident
Oct 9, 2017
Mileage
152,000 mi
Driver assistance
Filed Oct 17, 2017
CRUISE CONTROL ISSUE
NHTSA ID
11034148
Incident
Oct 6, 2017
Mileage
83,468 mi
Seat belts
Filed Sep 15, 2017
THE DRIVER'S AND PASSENGER'S SEAT BELT WILL UNLATCHED FOR NO APPARENT REASON. THIS HAPPENS AT ALL DIFFERENT SPEED. IT HAS HAPPENED WHILE DRIVING ON ALL PAVED STREETS AND HIGHWAYS
NHTSA ID
11023659
Incident
Sep 15, 2017
Mileage
116,000 mi
Filed Jun 15, 2017
PAINT IS PEELING OFF OF HOOD OF MY FORD F 250 HEAVY DUTY TRUCK.
NHTSA ID
10995407
Incident
Jun 1, 2016
Engine
Filed Apr 3, 2017
TL* THE CONTACT OWNS A 2002 FORD F-250. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART ON THE SECOND ATTEMPT; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V553000 (ENGINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000.
NHTSA ID
10970059
Incident
Mar 31, 2017
Mileage
117,000 mi
Steering
Filed Feb 16, 2017
DRIVING DOWN INTERSTATE, HEARD A LOUD POP. LOST ALL STEERING ABILITY. STEERING BOX SHAFT SHEARED IN HALF. I WAS PULLING A 18' EMPTY TRAILER AT THE TIME. TRUCK BLOCKED BOTH WESTBOUND LANES ALMOST CAUSING LIFE THREATENING INJURIES. BOTH COUNTY SHERIFF AND VA STATE POLICE CAME TO SCENE.
NHTSA ID
10954995
Incident
Feb 13, 2017
Mileage
180,000 mi
Engine
Filed Feb 6, 2017
TL* THE CONTACT OWNS A 2002 FORD F-250. WHILE DRIVING AT ANY SPEED AND AS SOON AS THE ENGINE BECAME HOT, A BURNING OIL ODOR WAS PRESENT INSIDE THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER DIAGNOSED THAT THERE WAS A DEFECTIVE HEAD GASKET THAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.
NHTSA ID
10949722
Incident
Sep 15, 2016
Mileage
86,000 mi
Steering
Filed Dec 18, 2016
MY VEHICLE WAS BEING DRIVEN OUT MY DRIVEWAY WHILE MAKING A RIGHT TURN THE STEERING WHEEL LOCKED UP. THEN TO THE LEFT THE SAME. WHILE SITTING STILL I COULD TURN THE STEERING WHEEL ALL THE WAY TO THE LEFT NONE STOP. FLUID IS FULL. WHILE DRIVING STRAIGHT STEERS FINE UNTIL I TURN A LITTLE TO RIGHT OR LEFT THEN IT GETS TIGHT. I NOTICED FROM 2002 TO 2006 THEIR WERE STEERING PROBLEMS UNSOLVED. *TR
NHTSA ID
10936032
Incident
Dec 18, 2016
Mileage
180,000 mi
Seat belts
Filed Nov 3, 2016
MY DRIVERS SIDE SEATBELT HAS STARTED TO RANDOMLY UNBUCKLE. THERE ISN'T ANYTHING TOUCHING IT, PRESSING IT OR OTHERWISE INTERFERING WITH THE OPERATION. I FIRMLY PRESS THE BUCKLE INTO THE RECEPTACLE, PULL ON IT TO ENSURE IT IS LATCHED AND RANDOMLY IT WILL COME UNDONE. THE DEALERSHIP SAID THERE ISN'T A RECALL OR WARRANTY TO COVER IT SO I HAD TO PURCHASE A NEW RECEPTACLE. THIS HAS HAPPENED GOING AS SLOW AS 5MPH AND AS FAST AS 50MPH AND IS QUITE STARTLING AS THE SEATBELT INSTANTLY STARTS TO REWIND. I DON'T FEEL COMFORTABLE DRIVING MY TRUCK KNOWING THE SEATBELT MIGHT NOT HOLD IF AN ACCIDENT WERE TO HAPPEN. *TR
NHTSA ID
10924148
Incident
Oct 10, 2016
Mileage
150,000 mi
Suspension
Filed Sep 20, 2016
Fire reported
TL* THE CONTACT OWNS A 2002 FORD F-250. WHILE DRIVING 65 MPH, THE FRONT DRIVER'S SIDE WHEEL BEARING CAUGHT FIRE. THE CONTACT PULLED OVER AND EXTINGUISHED THE FIRE. IT WAS DETERMINED THAT THE HUB BEARING CAUGHT FIRE, WHICH ALSO SET THE REST OF THE TIRE ON FIRE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.
NHTSA ID
10908288
Incident
Aug 3, 2016
Mileage
136,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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