RoadVitals

2020 Ford F-350 Sd Visibility Problems

Owner-reported complaints naming the visibility system, filed with NHTSA

Data refreshed

Visibility reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Jul 31, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 185 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2020 Ford F-350 Sd submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming visibility

Shown in the owner’s own words, exactly as filed

Visibility
Filed Jul 31, 2025

Passenger, right side door mirror has failed in that while driving, regardless of speed, the mirror no longer stays outright and provides rear and blind spot view capabilities, therefore making lane changes hazardous with a high potential for crash probability. The internal mechanism(s) have failed and while driving the side mirror folds inward and collapses towards the door making it impossible to see what is next to you in an adjacent lane as well as what may be approaching from the right rear and right lane. The vehicle is scheduled to be inspected by a Ford dealership tomorrow (8/1/2025) to be assessed and see if they will replace the mirror. The mirror in question is pristine and has not been subjected to harsh treatment or been struck by any outside forces that would cause internal damage. No crash reports are associated with this vehicle.

NHTSA ID
11677615
Incident
Jul 2, 2025
Visibility
Filed Jul 31, 2025

The contact owns a 2020 Ford F-350. The contact stated while driving approximately 45-50 MPH, the passenger's side rearview mirror turned inward unintendedly, which prevented the driver from seeing the roadway. The contact stated that the mirror failed to remain in the correct position, which required the front passenger's side seat occupant to manually hold the rearview mirror at the correct angle for the driver to see the roadway. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was filed. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

NHTSA ID
11677543
Incident
Jul 29, 2025
Body & structureVisibility
Filed Apr 12, 2024

The contact owns a 2020 Ford F-350. The contact stated that the grill, 350 emblem, and driver’s side mirror had melted. There were no warning lights illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 200.

NHTSA ID
11582623
Incident
May 1, 2020
Mileage
200 mi
Visibility
Filed May 8, 2023

Routinely have issues with the wiper arms not returning to resting locations or not working intermittingly while in use. Known issue that has gone completely unresolved. Have been contacting dealership for over a year and logged support issue with Ford Corporate with minimal response and leaving the issue unaddressed. I will attach the support correspondence (or lack there of).

NHTSA ID
11520896
Incident
May 8, 2023
Visibility
Filed Mar 21, 2023

The local dealer (Corwin Ford Reno) and Ford have not resolved the wiper recall issue in a timely manner. The driver-side wiper consistently stalls mid-stroke rendering the vehicle unsafe and unusable during bad or unpredictable weather. I have made multiple attempts since I received notice of the recall to schedule an appointment to have the issue repaired, but the dealership has yet to return a single call.

NHTSA ID
11513081
Incident
Mar 21, 2023
Visibility
Filed Jan 11, 2023

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID
11501235
Incident
Apr 12, 2022
Visibility
Filed Jun 6, 2022

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID
11467717
Incident
Jun 6, 2022
Visibility
Filed Jun 3, 2022

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the driver's side windshield wiper made an abnormal sound before the wiper arm detached. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 18,877. VIN tool confirms parts not available.

NHTSA ID
11467398
Incident
Jun 3, 2022
Mileage
18,877 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .