RoadVitals

2011 Ford F-350 Fuel system Problems

Owner-reported complaints naming the fuel system system, filed with NHTSA

Data refreshed

Fuel system reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
20
Latest Jun 5, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
15%
of 136 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2011 Ford F-350 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 20 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming fuel system

Shown in the owner’s own words, exactly as filed

Fuel system
Filed Jun 5, 2025

The contact owns a 2011 Ford F-350. The contact stated while reversing, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the vehicle stalled and failed to restart. There was no warning light illuminated. The contact stated that an independent mechanic arrived at the residence however, the vehicle failed to restart. The vehicle was towed to an independent mechanic. The contact was informed that the high-pressure fuel pump had failed, and the fuel system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. The failure mileage was approximately 200,000.

NHTSA ID
11665134
Incident
Jun 2, 2025
Mileage
200,000 mi
EngineFuel system
Filed Feb 18, 2025

The contact owns a 2011 Ford F-350. The contact stated that while driving approximately 30 MPH, the vehicle lost automotive power and stalled. During the failure, diesel fuel and oil spilled from the engine. The vehicle was towed to the local mechanic who diagnosed that the strap that secured the fuel injectors had failed, causing the fuel injectors to eject from the engine. The contact was advised that the fuel injector straps, fuel injectors, and several fuel hoses needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 40,000.

NHTSA ID
11643309
Incident
Feb 6, 2025
Mileage
40,000 mi
Fuel system
Filed Jan 20, 2025

The fuel pump failed and self destructed internal parts of the pump in turn putting metal into the fuel lines resulting in a $15,000 repair bill. The vehicle is available for inspection and has not been repaired. This occurred in November 2024 and has not been driven since due to the costly repair bill. The problem has been confirmed by the dealership and independent service center. The only indication of the issue was when the check engine light illuminated. No other preemptive warning.

NHTSA ID
11637202
Incident
Nov 2, 2023
Fuel system
Filed Dec 27, 2023

I spoke with Ford about the service bulletin for the EGR Cooler that expired in April 2023. They said because of the low mileage, to contact you to see if the recall, (21M04), could be added back to this vehicle for repairs.

NHTSA ID
11562027
Incident
Dec 15, 2023
Fuel system
Filed May 4, 2021
Fire reported

TL* THE CONTACT OWNED A 2011 FORD F-350. THE CONTACT STATED WHILE DRIVING 62 MPH, THEIR WIFE WAS IN THE VEHICLE AND HEARD A POP NOISE. THE CONTACT CONTINUED TO DRIVE WHEN HIS WIFE NOTICED FROM THE REAR VIEW WINDOW THAT THE VEHICLE WAS ON FIRE FROM UNDERNEATH THE CAB OF THE TRUCK. THE CONTACT PULLED OVER TO THE SIDE THE ROAD. THE CONTACT AND HIS WIFE GRABBED THEIR BELONGINGS AND EXIT OUT OF THE VEHICLE TO MOVE A GREAT DISTANCE WHILE THE VEHICLE WAS IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. NO ONE WAS INJURED AND NO MEDICAL TREATMENT WAS NEEDED AT THE SCENE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND YARD. THE VEHICLE WAS DEEMED AS A LOSS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 288,000.

NHTSA ID
11415101
Incident
May 2, 2021
Mileage
288,000 mi
Driver assistanceEngineFuel system
Filed Jul 12, 2020

DRIVING ON HIGHWAY AT 70 MPH, HIT BUMP IN THE ROAD AND THE WHOLE FRONT END STARTS WOBBLING SO BAD AND HAD TO SLOW WAY DOWN TO GET IT TO STOP. WAS ALMOST REAR ENDED BY VEHICLE BEHIND ME AND CAR PULLED BESIDE ME AND WAS POINTING AT FRONT OF TRUCK, SO I THOUGHT I HAD A FLAT. PULLED OFF ROAD AND NO FLAT, SCARED ME SO WAITED A FEW MINUTES AND PROCEEDED ON. THIS HAS HAPPENED ON A COUPLE OCCASIONS, ALWAYS WHEN HIT A BY SPOT IN ROAD, ONCE GOING OVER SMOOTH RAILROAD TRACKS. ALSO WILL BE DRIVING AND FOOT ON GAS PEDAL AND ALL OF SUDDEN HAVE NO POWER. TRUCK WILL LOOSE ALL POWER OUT OF NOWHERE WHILE DRIVING AND OTHER TIMES WILL DRIVE JUST FINE. HAVE HAD TROUBLE IN THE ELECTRICAL SYSTEM WITH IT STARTING, HAVE REPLACED BATTERIES TWICE AND PERIODICALLY WILL NOT TURN OVER, IT'S LIKE THE BATTERIES ARE COMPLETELY DEAD WHEN THEY ARE NOT.

NHTSA ID
11338885
Incident
Nov 16, 2019
Mileage
125,000 mi
EngineFuel systemPowertrain (other)
Filed Feb 9, 2018

WHILE DRIVINGMY FORD F350 CREW CAB LONGBED DIESEL 4X4 AT 70 MPH ON INTERSTATE 10, A 4 LANE HWY IN EACH DIRECTION, THE TRUCK LOST ALL ENGINE POWER AND POWER ASSIST TO THE BRAKES AND POWER STEERING. LUCKILY THE TRAFFIC WAS LIGHT AND I WAS ABLE TO MANEUVER THE OFF THE HWY WITHOUT COMING IN CONTACT WITH ANOTHER VEHICLE. THE TRUCK WAS TOWED TO A FORD DEALERSHIP AND IT WAS DETERMINED THAT THE HIGH PRESSURE FUEL PUMP CAME APART AND PUT METAL SHAVING EVERYWHERE THROUGHOUT THE FUEL SYSTEM. FORD RECOMMENDED REPLACING ALL OF THE HIGH PRESSURE SYSTEM THIS INCLUDED ALL NEW FUEL INJECTORS. THIS REPAIR COST $9,000.. A SEARCH OF THE INTERNET REVEALED THAT THIS IS A KNOWN FAILURE. I HAD AN INDEPENDENT LAB TEST THE FUEL. THERE WERE NO CONTAMINANTS IN THE FUEL EXCEPT THE METAL SHAVING FROM THE PUMP. ( THE FORD FUEL SYSTEM RECIRCULATES THE EXCESS FUEL BACK TO THE TANK) THE TRUCK HAS 115000 MILES. I HAD THE FORD MAINTENANCE AGREEMENT WITH THE 5000 MILE SERVICES OPTION. FORD HAS PROVIDED ALL OF THE SERVICE INCLUDING THE ONES AFTER THE MAINTENANCE AGREEMENT ENDED. THIS IS A VERY EXPENSIVE REPAIR TO UNDERTAKE ON A 7 YEAR OLD VEHICLE. ENGINEERING CHANGES COULD HAVE PREVENTED THE EXTENT OF THE DAMAGE. A POST PUMP FILTER OR SCREEN WOULD HAVE PREVENTED THE REST OF THE HIGH PRESSURE SYSTEM FROM NEEDING REPLACEMENT. AN ADVISORY ABOUT THE POTENTIAL PUMP FAILURE AND REPLACING THE PUMP BEFORE FAILURE WOULD HAVE COSTED LESS THAN $2000. HAD I BEEN TOWING NEAR FULL GCWR, 21,000 LBS AND COME UP ON LOS ANGELES STOP AND GO TRAFFIC, THIS COULD HAVE BE A TERRIBLE ACCIDENT.

NHTSA ID
11071983
Incident
Jan 22, 2018
Mileage
115,600 mi
EngineFuel system
Filed May 9, 2016

STARTED THE TRUCK AND WAS RUNNING ODD. DECIDED TO START DRIVING TO SEE IF THE PROBLEM WOULD WORK IT SELF OUT AND STARTED TO SMELL LOTS OF DIESEL FUEL. PULLED OVER AND FUEL WAS EVERYWHERE UNDER THE HOOD AND ON THE GROUND AND ALSO A VERY STRONG DIESEL SMELL INSIDE THE CAB. HAD IT TOWED TO THE DEAL AND TURNS OUT THAT A FUEL INJECTOR CLAMP FAILED. WE ALSO FOUND OUT FORD HAS ALREADY IDENTIFIED THESE PARTS AS DEFECTIVE, AND HAVE STARTED USING A NEW PART WITH A NEW PART NUMBER. THIS SHOULD BE A RECALL. THIS TRUCK ONLY HAS 61,000 MILES ON IT. THE FUEL IS ATOMIZED IN THE SPRAY FROM THE INJECTOR, THIS IS A SERIOUS SAFETY ISSUE THAT COULD HAVE RESULTED IN A FIRE, OR WORSE.

NHTSA ID
10863873
Incident
May 1, 2016
Mileage
61,000 mi
ElectricalFuel system
Filed Feb 3, 2016

FUEL TANK COLLAPSED. HAD A 2011 F350 AND THE FUEL TANK COLLAPSED ON ITSELF THE TRUCK IS A SERVICE BODY, TOOK TO THE DEALER AND THEY SAID WE DAMAGED THE TANK AND TRIED TO COVER IT UP BY PUTTING A NEW SKID PLATE ON IT. NOT THE CASE THE TRUCK HAS NEVER LEFT THE PAVEMENT SO WHATEVER THEY RECOMMEND WE REPLACE IT SO WE DID, THIS IS A (STEEL TANK MIND YOU) THE NEXT DAY IT DID IT AGAIN SO WE TOOK TO DEALER AGAIN, THEY SAID THE VENT VALVE SOLENOID WAS PLUGGED SO THEY REPLACED THAT AND PUT A NEW TANK IN IT NEXT DAY IT DID IT AGAIN TOOK BACK TO DEALER SAT THERE FOR ALMOST SIX MONTHS AND THEY SAID THE ECM OR PCM WAS BAD, THEY WOULDN'T COVER ANYTHING IN PARTS SO FAR SO WE PAID FOR THAT TOO. GOT IT BACK RAN GREAT FOR SIX MONTHS AND NOW HAS THE SAME ISSUE. DON'T WANNA DUMP MORE MONEY INTO IT AS WE SPENT CLOSE TO 9,000 THE TIME AND THE DEALER WONT COVER IT AGAIN. SO HAS ANYONE ELSE HAD THIS ISSUE? THE DEALER SAYS ITS NEVER HAPPENED ANYWHERE TO ANYONE BEFORE.

NHTSA ID
10823932
Incident
Jan 1, 2015
Mileage
35,000 mi
Fuel system
Filed Jan 28, 2016

TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE FUEL INJECTOR CLAMP FRACTURED CAUSING A FUEL LEAK. THE VEHICLE WAS TOWED TO THE DEALER TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000. UPDATED 05/06/16*LJ *JS

NHTSA ID
10822919
Incident
Jan 26, 2016
Mileage
62,000 mi
Fuel system
Filed Oct 21, 2015

TL* THE CONTACT OWNS A 2011 FORD F-350. AFTER REFUELING THE VEHICLE AND DRIVING APPROXIMATELY 60 MPH WHILE HAULING A FIFTH WHEEL TRAILER, THE VEHICLE LOST POWER, STEERING AND BRAKING POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT WATER ENTERED THE DIESEL FUEL SYSTEM AND FURTHER DIAGNOSTIC TESTING WAS REQUIRED TO DETERMINE WHAT PARTS NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE WATER INTRUSION WARNING INDICATOR FAILED TO ILLUMINATE TO INDICATE THE FAILURE, THE WATER SEPARATOR SYSTEM FAILED, AND THE DIESEL FUEL FILTER FAILED TO KEEP ANY CONTAMINANTS OUT OF THE SYSTEM. THE DEALER DID NOT ADDRESS THE FACT THAT THE COMPONENTS FAILED. THE MANUFACTURER WAS NOTIFIED THE FAILURES. THE INSURANCE COMPANY WAS ALSO GOING TO INVESTIGATE THE FUEL STATION THE CONTACT RE-FUELED FROM AND THE INTERNAL FAILURE TO THE DIESEL FUEL SYSTEM. THE CONTACT WAS WAITING TO DETERMINE THE REMEDY TO REPAIR THE VEHICLE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. UPDATED 1/15/16 *CN UPDATED 4/24/18*JB VIN AND FAILURE MILEAGE AVAILABLE UPDATED 5/17/18*JB

NHTSA ID
10784996
Incident
Oct 9, 2015
Mileage
57,109 mi
EngineFuel system
Filed Jul 27, 2015

WHILE TRAVELING NORTH BOUND ON THE MAINE TURNPIKE AT MM 34 I EXPERIENCED A LOSS OF POWER. I WAS IN THE LEFT LANE WITH HEAVY TRAFFIC. I MADE MY WAY SAFELY TO THE RIGHT HAND BREAKDOWN LANE. I NOTICED WHITE SMOKE COMING FROM UNDER THE HOOD. I HEARD A POPPING SOUND. AFTER I STOPPED, THE ENGINE WAS STILL RUNNING, BUT SMOKE WAS COMING FROM UNDER THE HOOD AND STARTING TO ENTER THE CAB ON THE RIGHT SIDE. I SHUT THE ENGINE OFF AND BUT ON MY EMERGENCY FLASHERS. TRAFFIC WAS VERY HEAVY. I EXITED THE CAB AND LOOKED UNDER THE HOOD. THERE WAS NO FIRE, BUT I COULD SMELL DIESEL FUEL. THE TRUCK HAS THE 6.7 LITER FORD DIESEL. I NOTICED FUEL LEAKING ONTO THE FRAME ON THE RIGHT SIDE BEHIND THE FRONT TIRE. I CALLED FORD ROADSIDE ASSISTANCE AND WAS TOWED TO THE FORD DEALER IN PORTSMOUTH, NH WHERE I BOUGHT THE TRUCK. WHEN I GOT HOME I DID SOME RESEARCH ONLINE AND FOUND OUT THE HOLD DOWN CLAMP FOR THE FUEL INJECTORS HAD BEEN REPLACED BY A NEW PART NUMBER. THESE CRACK AND CAN ALLOW THE INJECTOR TO BLOW OUT OF THE CYLINDER HEAD. THEY SPRAY FUEL IN THE ENGINE COMPARTMENT AFTER EXITING THE HEAD. FORD HAS ISSUED A TSB 12-3-4 ON THE MATTER. OTHERS HAVE EXPERIENCED THIS PROBLEM. WHY HAS THIS NOT BEEN RECALLED IS BEYOND ME.I WAS SURPRISED I DID NOT HAVE A FIRE! FORD WILL ONLY REPLACE THE AFFECTED PART, NOT ALL 8. I HAVE OPENED A CASE WITH FORD TO HAVE ALL 8 REPLACED. AT THIS POINT IN TIME THE PART IS BACK ORDERED. THE DEALER DID LOCATE 1 AND WILL BE INSTALLING IT TOMORROW. I ASSUME THIS IS A REDESIGNED PART.

NHTSA ID
10744045
Incident
Jul 25, 2015
Mileage
27,770 mi
Fuel systemPowertrain (other)
Filed Aug 17, 2014

I NOTICED THAT MY TRUCK WOULD SHIFT HARD WHEN I STARTED IT IN THE MORNING AT AROUND 24000 MILES. TOOK THE TRUCK TO FORD UNDER WARRANTY AND THEY TOLD ME THAT THEY COULD NOT DO ANYTHING THAT IT WAS THE NEW SIX SPEED. NOW I HAVE BEEN SMELLING FUEL SO I TOOK IT TO FORD AND THEY TOLD ME THAT IT WAS MORE THAN LIKELY A VARMINT CHEWED THE LINE AND THAT I WAS OVER MONTHS ON MY 2011 MODEL TRUCK BUT NOT MILES, COULD NOT HELP ME EVEN THOUGH IT IS A FIRE HAZARD. I DECIDED TO SEE WHAT I COULD FIND AND FOUND THAT IT WAS LEAKING AROUND THE FUEL SENDING UNIT FROM A POSSIBLE FUEL LINE SEAL, STILL HAVE NOT FIXED BECAUSE YOU HAVE TO BUY ALL NEW LINES AND REPLACE AT A LARGE COST. TOLD FORD THINKING I WOULD RECEIVE SOME HELP SINCE IT IS LESS THAN 36000 MILES AND THEIR MECHANIC SAID THAT IS THE SHIFT PROBLEM IN THE MORNING WHICH WAS UNDER WARRANTY WHEN REPORTED AND STILL GOT SHOT DOWN. MY BABY TO FIX AT MY COST. I HAVE OWNED NOTHING BUT FORDS MY ENTIRE LIFE AND NOW CONSIDERING GMC. *TR

NHTSA ID
10625878
Incident
Jul 1, 2014
Mileage
29,998 mi
Fuel system
Filed Jul 29, 2014

TL* THE CONTACT OWNS A 2011 FORD F-350. WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED WITHOUT WARNING . THE CONTACT WAS UNABLE TO START THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE FUEL TEMPERATURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

NHTSA ID
10617147
Incident
Jul 24, 2014
Mileage
88,000 mi
Fuel system
Filed Jul 16, 2014

STOPPED AT BP GAS STATION IN POCAHANTAS, IL FOR DIESEL. PUMP HANDLE AND BUTTON WERE GREEN. APPARENTLY WAS 85 OCTANE GASOLINE. DROVE APPROXIMATELY 7 MILES EAST ON I-70 WHEN UNLEADED FUEL HIT THE FUEL INJECTORS AND LOST POWER WHILE HAULING A 3,300 LB CAMPER AND 21' FIBERGLASS BOAT WITH TANDEM AXLE WHILE IN THE #2 (HIGH-SPEED) LANE ATTEMPTING TO PASS A SLOWER VEHICLE AT APPROXIMATELY 70 MPH. LOST ALL POWER, CHECK ENGINE LIGHT CAME ON AND SIGNALED IMMEDIATELY FOR RIGHT TURN, AND PULLED TO THE SIDE OF THE HIGHWAY. CALLED THREE FORD DEALERSHIPS IN THE LOCAL AREA AND TWO SAID THEY COULDN'T EVEN LOOK AT IT FOR A WEEK. PAID ADDITIONAL TOWING TO HAVE IT TOWED TO SCHMIDT FORD, SALEM, IL AND IT SAT UNTIL MONDAY BEFORE I WAS CALLED AND TOLD IT WOULD COST ME $8,500 ESTIMATE TO REPLACE THE ENTIRE FUEL SYSTEM (INJECTORS, FUEL RAILS, HIGH AND LOW PRESSURE PUMP, TANK, AND FUEL FILTER). SERVICE REP TOLD ME IF I DIDN'T DO THE REPAIRS THEY WOULD HAVE TO NOTIFY FORD OF THE WARRANTY VIOLATION AGAINST FORD'S JOB-AID FOR THIS CONTINUED PROBLEM. I RESEARCHED THE ISSUE ON MULTIPLE FORUMS AND DISCOVERED THERE IS A DE-LAMINATION ISSUE OCCURRING WITH THE FUEL TANKS THAT IS CAUSING HIGH PRESSURE PUMP FAILURES. SINCE I DIDN'T DRIVE IT FOR A PROLONGED PERIOD I INSTRUCTED THE SERVICE TECH TO DRAIN THE ENTIRE SYSTEM INCLUDING THE RETURN LINE, TO WHICH THEY TOLD ME THAT WOULD REQUIRE DROPPING THE TANK, AND I TOLD THEM TO DROP THE TANK, EMPTY IT OF ALL CONTENTS, INSPECT FOR DELAMINATION, CHANGE THE FUEL FILTER, AND PUT FRESH DIESEL FUEL INTO IT AND RUN IT AND CALL ME BACK. THEY DID NOT CALL ME BACK AND WHEN I CALLED 5 MINUTES BEFORE CLOSE OF BUSINESS ON TUESDAY THEY SAID IT'S FIXED AND RUNNING FINE. I HAD TO ASK HOW MUCH THE BILL WAS AND WAS TOLD IT WAS $640 (APPROX). RETURNED TO THE DEALERSHIP ON THURSDAY (10 JULY 14) AND PICKED UP THE VEHICLE, PAID THE BILL AND RETURNED HOME (896 MILES). *TR

NHTSA ID
10611026
Incident
Jul 3, 2014
Mileage
69,750 mi
Fuel system
Filed May 23, 2014

THIS DIESEL TRUCK WAS BEING DRIVEN AT 20 MPH WHEN WITHOUT ANY WARNING, THE ENGINE SHUT OFF RESULTING IN LOSS OF ALL POWER STEERING AND BRAKES. WOULD NOT RESTART. TOWED TO DEALER SERVICE. DEALER DIAGNOSED LACK OF FUEL PRESSURE AND THEY OBSERVED METAL SHAVINGS IN THE LOWER FILTER INDICATING THE HPFP WAS DISINTEGRATING. DEALER SUBMITTED PICTURES OF THE FLOW CONTROL VALVE TO FORD WARRANTY PRIOR APPROVAL PER SERVICE MANUAL DIRECTIONS. DEALER OBSERVATION WAS THAT THEY OBSERVED NO SIGNIFICANT WATER OR DEBRIS CONTAMINATION IN THE FUEL FILTER. PRIOR APPROVAL RESPONSE WAS THAT THE PICTURES SUBMITTED WERE REPRESENTATIVE OF FUEL CONTAMINATION AND DENIED THE WARRANTY COVERAGE FOR THE REPAIR. NO WATER IN FUEL INDICATION WAS EVER SEEN BY OWNER. FILTERS MAINTAINED PER MAINTENANCE SCHEDULE. BILL FOR REPAIR IS ESTIMATED AT APPROX $11,000. TWO WEEKS PRIOR, THIS VEHICLE WAS TOWING A 14K LB 5TH WHEEL DOWN THE SANTIAM PASS IN OREGON. STEEP INCLINES, SHARP DROP OFFS, AND SNOW ON THE ROAD. A SUDDEN LOSS OF POWER WITHOUT WARNING WOULD VERY LIKELY HAVE RESULTED IN LOSS OF CONTROL OF THE VEHICLE, SEVERE BODILY INJURY, OR DEATH. IT APPEARS THE BOSCH CP4 FUEL PUMP WAS NOT DESIGNED TO OPERATE WITH THE 560 SCAR FUEL LUBRICITY OF US FUELS AND THAT FORD IS BLAMING PUMP FAILURES ON WATER CONTAMINATION BY OBSERVATION OF A CORROSION APPEARANCE ON ANOTHER COMPONENT. WARRANTY COVERAGE WAS DENIED WITHOUT ANY OBSERVATION OF THE FUEL PUMP ITSELF. NOTE THAT NO INDICATION THAT ANYTHING WAS WRONG WITH THE TRUCK WAS OBSERVED PRIOR TO THE FAILURE. THE TRUCK IS EQUIPPED WITH A FACTORY 5TH WHEEL HITCH AND IS INTENDED TO HAUL UP TO 21.5K LB TRAILERS. SUDDEN LOSS OF POWER STEERING AND BRAKES WITHOUT WARNING UNDER THIS INTENDED USE IS EXTREMELY DANGEROUS. *TR

NHTSA ID
10593571
Incident
May 12, 2014
Mileage
29,000 mi
EngineFuel system
Filed Feb 12, 2014

THE ENGINE LIGHT CAME ON TODAY IN MY 2011 F350 DIESEL . DEALER SAYS DEF PUMP ERROR CODE. DEALER SAYS NO PUMPS AVAILABLE UNTIL 03/15/2014. I THINK FORD SHOULD ISSUE A SERVICE BULLETIN. DEALER SAYS NO WARRANTY. DEALER STATES TRUCK WILL SHUT DOWN AT ANY TIME. THIS SHOULD BECOME A RECALL ISSUE WITH THE NHTSA. OWNERS OF THESE TRUCKS TOW TRAILERS FREQUENTLY WITH LENGTHS IN EXCESS OF 36'. HAVING A TOW VEHICLE SHUT DOWN IN TRAFFIC AT HIGHWAY SPEEDS IS EMINENTLY DANGEROUS AND WILL CAUSE FATALITIES REFER TO NHTSA CAMPAIGN NUMBER: 13V535000 ON SIMILAR VEHICLES. *TR

NHTSA ID
10563967
Incident
Feb 11, 2014
Mileage
72,855 mi
Fuel system
Filed May 28, 2013

THE 2011 FORD F350 SUPER DUTY (GAS, NOT DIESEL) HAS AN ISSUE THAT OCCURS DURING FUELING. THE VENTING THAT OCCURS DURING FUELING THAT ALLOWS FUEL TO FLOW FREELY INTO THE FUEL TANK IS NOT ADEQUATE. WITH THE 2011 F350, THE FUEL BUILDS IN THE PIPE LEADING FROM THE FUEL NOZZLE PORT TO THE TANK AND THEN CAUSES THE FUEL NOZZEL TO SHUT OFF PREMATURELY. ADDITIONALLY, THERE IS OFTEN AN EXCESSIVE AMOUNT OF FUEL THAT IS SPRAYED OUT OF THE FUEL NOZZLE PORT. *TR

NHTSA ID
10513898
Incident
May 1, 2013
Mileage
45,413 mi
EngineFuel systemPowertrain (other)
Filed Feb 19, 2013

ACCORDING TO FORD THE TRUCK'S FUEL PUMP WENT OUT. THEY SAID IT WAS BACK ORDERED. 1100 TRUCKS AFFECTED. I DON'T BELIEVE FORD IS SUPPLYING THE WHOLE STORY ON THE ISSUE AND THEIR IS A LOT MORE TO IT. FORD IS HIDING SOMETHING AND YOU SHOULD LOOK INTO IT. I FORTUNATELY WAS IN A SAFE PLACE WHEN THE PUMP WENT OUT BUT OTHERS MAY NOT BE. *TR

NHTSA ID
10499297
Incident
Jan 23, 2013
Mileage
29,000 mi
Fuel system
Filed Oct 12, 2011

TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED THAT THE FUEL TANK WAS LEAKING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHERE THE CONTACT WAS INFORMED THAT AN OBJECT FROM THE ROAD PIERCED THE LOWER FUEL PUMP COVER. THE VEHICLE WAS REPAIRED. THE CONTACT EXPRESSED CONCERNS OVER THE FUEL PUMP BEING POSITIONED OUT IN THE OPEN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 17,500. UPDATED 11/18/11*LJ THE DEALER INFORMED THE CONSUMER THE DAMAGE TO THE LOWER FUEL PUMP COVER WAS CAUSED BY SOMETHING FLYING OFF THE ROAD AND HITTING IT. THE COVER WAS DAMAGED ON THE DRIVER'S SIDE, SO FUEL WAS LEAKING ALL OVER THE FRAME AND RUNNING BOARDS. UPDATED 02/27/12

NHTSA ID
10429650
Incident
Sep 25, 2011
Mileage
17,500 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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