******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS AN INADVERTENT DUPLICATE OF ODI# 11544083 *DJR ******* DELETE VOQ *******
- NHTSA ID
- 11544084
- Incident
- Jun 1, 2023
- Mileage
- 112,000 mi
Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2015 Ford Fiesta submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS AN INADVERTENT DUPLICATE OF ODI# 11544083 *DJR ******* DELETE VOQ *******
The contact owns a 2015 Ford Fiesta. The contact stated that the vehicle failed to start after several attempts, with the check engine warning light illuminated. The vehicle was towed to a dealer where a diagnostic test was performed on the vehicle, but no fault was found. An extensive diagnostic test was then performed which determined that the body control module (BCM) was defective. The BCM was replaced. Despite the repair, the check engine warning light remained illuminated, and the vehicle would stall at various speeds. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 112,000.
Door latching
IT MAY BE POSSIBLE FOR THE PAWL SPRING TAB INSIDE ONE OR MORE OF THE SIDE DOOR LATCHES TO BREAK. THIS CONDITION WILL TYPICALLY PREVENT THE DOOR FROM LATCHING. IN CERTAIN SITUATIONS, WHERE THE DOOR IS ABLE TO BE CLOSED, THE DOOR MAY UNLATCH WHILE DRIVING. SAFETY RISK: IF YOU ARE ABLE TO LATCH THE DOOR AFTER REPEATED ATTEMPTS TO SHUT THE DOOR, THERE IS A POTENTIAL THE DOOR MAY UNLATCH WHILE DRIVING, INCREASING THE RISK OF INJURY.
WHEN OPENING PASSENGER DOOR TO DEPOSIT BAGS INTO PASSENGER SEAT DOOR LATCH MALFUNCTIONED AND WOULD NO LONGER ALLOW DOOR TO FULLY LATCH AND REMAIN CLOSED. THE LATCH MECHANISM MOVED FREELY WHEN MANIPULATED AND WAS NOT STUCK IN THE CLOSED POSITION. VEHICLE WAS NOT IN MOTION AND PARKED, BUT HAD TO BE DRIVEN AFTER THE LATCH FAILURE RESULTING IN THE PASSENGER DOOR WANTING TO SWING OPEN WHEN DRIVING IF NOT HELD. THERE WAS AN ACTIVE RECALL SHOWN FOR 2014-2015 FORD FIESTA'S DOOR LATCH, BUT I WAS TOLD MY VIN DID NOT QUALIFY FOR THE RECALL AND WAS CHARGED $325.17 FOR THE REPAIR/REPLACEMENT AT THE LOCAL DEALERSHIP.
VEHICLE'S FRONT DRIVER SIDE WINDOW SPONTANEOUSLY FELL OFF TRACK AND INTO THE DOOR WHILE IN A CAR WASH AT DEALERSHIP. OPERATOR WAS OVERCOME WITH WATER, ENTIRE INTERIOR WAS SOAKING WET.
TL* THE CONTACT OWNS A 2015 FORD FIESTA. THE CONTACT STATED THAT AS HE WAS MAKING A LEFT TURN AND HE WAS REAR ENDED. THE LEFT REAR QUARTER PANEL WAS HIT AND THE VEHICLE TURNED SIDEWAYS. AS A RESULT, THE REAR AXEL WAS BENT AND THE LEFT REAR WHEEL WAS ANGLED INWARD. THE VEHICLE HAD TO BE TOWED TO A DEALER BODY SHOP FOR GREEN CHEVROLET, INC. 8017 KNOXVILLE AVE, PEORIA, IL 61615 (888) 701-3462. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE DEALER DIAGNOSED ISSUE AS A DAMAGED AND BENT AXLE AND WANTED TO REPLACE IT WITH A USED AXLE. THE VEHICLE WAS STILL BEING REPAIRED WITH ANOTHER USED AXEL AT THIS TIME. THE MANUFACTURER HAD NOT BEEN CALLED YET. THE FAILURE MILEAGE WAS 69,800.
I DISCOVERED AFTER ACCESSING MY LEFT REAR PASSENGER DOOR THE OTHER DAY AND ATTEMPTING TO SHUT IT, THAT THE LEFT REAR PASSENGER DOOR LATCH APPEARS TO HAVE FAILED, PREVENTING MY VEHICLE'S DOOR FROM LATCHING SHUT. I CURRENTLY HAVE TO KEEP IT CLOSED BY USING THE LEFT REAR PASSENGER SEATBELT THROUGH THE HANDLE OF THE DOOR, OTHERWISE THE DOOR WOULD SWING FREELY WHILE DRIVING. THE VEHICLE DOES NOT LOCK NOW, AND THE OPEN DOOR INDICATOR LIGHT REMAINS OPEN DUE TO THE FAILED LATCH.
THE LATCH TO OPEN THE CAR FROM THE DRIVERS DOOR BROKE FROM OPENING. THE MATERIAL DOES NOT DO WELL WITH THE HEAT.
I WAS INVOLVED IN A CRASH TOTALING THE VEHICLE WHEN BRAKING THE CAR DID NOT SLOW DOWN THIS INCIDENT HAPPENED ON AN INTERSTATE
REAR LEFT DOOR OPENED WHILE I WAS DRIVING. I STOPPED THE CAR TO CLOSE THE DOOR AND THE DOOR DIDN'T CLOSE ANYMORE. DOOR LATCH IS BROKEN. THERE IS A RECALL 15S16 FOR THE 2011-2014 FIESTAS FOR THIS SAME REASON. IT IS CLEAR THAT 2015 MODELS HAVE THE SAME PROBLEM. THIS IS A SAFETY CRITICAL ISSUE THAT NEEDS TO INVESTIGATED IN 2015 FIESTA MODEL SINCE THE ISSUE IS STILL PRESENT FROM SAFETY RECALL WITH NUMBER 15S16. THE DOOR OPENED WHILE I WAS DRIVING AND COULD HAVE INJURED OR KILLED A PERSON. I CONTACTED FORD AND THEY CANNOT CONFIRM THAT MY 2015 FORD WHICH I BOUGHT IN 2014 DOES NOT HAVE THE SAME AFFECTED PART NUMBERS FOR THE DOOR LATCHES AS THE 2011 TO 2014 MODELS.
REAR PASSENGER DOOR LATCH FAILED. THERE WAS A RECALL FOR THE LATCH FOR 2014 FORD FIESTAS, BUT NOT THE 2015. THE DOOR WOULD NOT CLOSE, OR STAY CLOSED. THE CAR WAS PARKED AT THE TIME, THIS WAS ALSO THE LEAST USED DOOR ON THE VEHICLE. I AM JUST GRATEFUL MY 4 YR OLD DAUGHTER WAS ON THE OTHER SIDE OF THE CAR, AND THAT IT DID NOT HAPPEN WHILE DRIVING.
TL* THE CONTACT OWNS A 2015 FORD FIESTA. WHILE ATTEMPTING TO OPEN THE DOOR, THE FRONT DRIVER'S SIDE INTERNAL DOOR HANDLE FRACTURED. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR HANDLE WAS LOOSE. THE CONTACT WAS CONCERNED THAT THE PASSENGER'S DOOR HANDLE MAY ALSO FRACTURE. FORD OF WEST COVINA (2000 E GARVEY AVE S, WEST COVINA, CA 91791, (626) 709-3550) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *TT *TR
CAR IS TWO YEARS OLD, ONE PERSON DRIVER, GOT IN CAR AND WENT TO SHUT DOOR. HANDLE BROKE RIGHT OFF FOR NO APPARENT REASON, ALL PLASTIC. NEED WHOLE NEW DOOR $498, NOT INCLUDING LABOR. FORD DEALERSHIP OR CORPORATE DID NOT CARE AT ALL OF COMMON SENSE THIS IS SHODDY WORKMANSHIP. STUCK, WILL NEVER BUY ANOTHER FORD AGAIN.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .