Owner-reported complaints naming the fuel system system, filed with NHTSA
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Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2015 Ford Fiesta submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 44 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 44, in the owner's own words
Car sputters everytime I put gas in it. Sometimes shuts off. It’s every time I put gas. I’m not filling up the gas tank because I notice if I do fill it up. It gives me more problems .. occurring problem
Transmission control module for a 2015 Ford Fiesta Is admitted by Ford as faulty, and a known issue. This part has had to be replaced several times, And there's no guarantee on durability Or that there won't be future issues. Ford has admitted safety issues include loss of transmission engagement while driving, lack of power and slow or delayed shifting, No start, shuddering, stalling, slipping, ECT.
For as long as I've had my car - 2017 till now - it's had what I term a "hiccup" after receiving gas. The engine would slightly shudder for the first 5-10 minutes after I filled the car with gas. This was not from overfilling the tank as I never max out the tank. I didn't think much about this until a few months ago. A few minutes after filling my car with gas, the engine shuddered severely and the RPM dropped to zero. This caused the engine to die and left me unable to exit from the turn lane. No warning lights appeared on my dash. I turned on the hazard lights and rolled down the window, but eventually all the lights inside the car died. I was stuck in a left turn lane, unable to move. I had to stick my hand out the window to direct other cars to drive around me. I requested a tow via my car insurance company and the drive arrived within ~15 minutes. The tow truck driver was able to restart my car and we towed it to the local Ford Service center. I explained the issue to the service department, but they were unable to replicate the issue and thus did not resolve it. Since then, the same issues has occurred every time I refill the gas tank. Regardless of how much gas is added or how full the tank was after receiving gas. After adding gas, I have begun immediately parking at the gas station to wait out the engine shudders. They do stop after ~10 minutes, but during that time they have caused the engine to die again. In the past weeks, I've also begun to observe a minor engine shudder even when stopped at a red light. I have never observed a warning light. Online research has shown a number of other people experiencing this issue. It seems the likely cause is a faulty fuel vapor purge valve. This valve may be allowing liquid fuel to flow to the engine, causing the engine to shudder and die. I will be taking my car to a different service center in hopes of the issues being resolved and not getting stranded again. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Continued issues with the fuel delivery system (fuel pump?) Vehicle has stalled out on the highway at high speeds, failed to start, running rough at various time and does not respond to accelerator.
Lost all power to vehicle at freeway speed. Ford dealer indicated fuel pump failure. My vehicle missed existing recall (14S30) for this exact issue by 11 days.
Goes with Incidents: 11501018, 11500972 & 11500985 I am 100% Disabled, but work occassionally via SSA Ticket to Work program, for Amazon, using Ford Fiesta to deliver packages. 2.1.22 I bought 4 new tires from Costco. 2.3.22 I was delivering in a rural area, about 3:30PM. It had snowed. I had delivered to a farm, drove back to main road, but on the way, stopped to look at and take photo from car of some cute horses wearing coats. No one around, road pretty flat. As I went to move forward, this is really bad, the road went UP and it was angled, the car again, took off, as in my other report. Luckily I had my seatbelt on. I believe I had just shifted to Drive, foot still on brake, and this car was like I had stomped down on the accelerator. Also luckily, I was not facing those horses! I couldn't believe it, car went flying UP this road, brakes not working, I could steer, it was taking me right towards a BUSY ROAD. My heart was pounding, going UP this angled road, should have stopped the momentum, it did not. I turned the steering wheel, hard, to the right. Somehow as the tracks in the snow showed, the car did go to the right, but it kept going, across the road I was on, to the left side, into a ditch and a bale of hay! This was about 1 house from that main, busy road. With new tires. 1st a FedEx driver saw what happened, asked about the tracks going to one side then the other. He tried to pull me out, but couldn't. Then a nice farmer and his gf stopped, he had a large 4-wheel drive, after an hour, even with shovels, we couldn't get out, he went back home, brought a 2nd truck, some ropes, they slowly dragged me out, away from hay stacks. They also noticed my basic S-curve, I couldn't stop, so I drove into the hay! This Ford did what it did before, took off with no pressure on the accelerator. It was stopped. I certainly didn't stomp down, I was braking and steering. I was stuck in freezing cold for 2+ hours. Then spent $325 on new brakes, rotors.
Whenever I put gas in my car, it will not start right away. I have waited close to 15 minutes for my car to finally let me start it and leave the gas station. The check engine light is on. I have a diagnostic test scheduled for next week. I was told by the dealership that there is no recall for my car.
I am having issues with the fueling system each and every time I will put gas in my car will shut off after it is turned on.
ON APRIL 11, 2021, THE 2015 FORD FIESTA I WAS DRIVING UNINTENTIONALLY ACCELERATED INTO A COMMERCIAL BUILDING AT A SHOPPING MALL. THE CAR HAD TWO INCIDENTS OF ACCELERATING WHILE APPLYING THE BRAKE PRIOR TO THE FINAL INCIDENT WHERE THE CAR RAN INTO A WALL AND WAS TOTALED. THE CAR HAD NEVER EXHIBITED ANY BRAKING OR ACCELERATION ISSUES BEFORE THIS DAY. THE FIRST INCIDENT, I WAS SLOWING DOWN TO GO OVER A SPEED BUMP. AS I WAS APPLYING THE BRAKE, THE CAR JERKED FORWARD THEN STOPPED. IT DROVE AS NORMAL THROUGH TRAFFIC FOR THE NEXT 8 MILES. I WAS CLOSE TO MY DESTINATION, AS I WAS APPLYING THE BRAKE AT A STOP LIGHT, THE CAR SPED UP AND STOPPED WHEN I PULLED THE EMERGENCY BRAKE. AGAIN, THE CAR DROVE FINE FOR THE NEXT MILE. I WAS VERY AWARE WHILE I WAS PULLING INTO A PARKING SPACE. NEITHER THE BRAKE OR ACCELERATOR WAS APPLIED AS I WAS COASTING INTO A SPACE. AS I APPLIED THE BRAKE, THE CAR SPED UP, JUMPED THE CURB AND ACCELERATED INTO THE SIDE OF A BUILDING. ACCORDING TO A WITNESS AND SUPPORTED BY PATTERN OF SKID MARKS, AT ONE POINT THE CAR WAS AIRBORNE. WITH THE DISTANCE OF ABOUT 15 FEET BETWEEN THE CURB AND WALL, THERE WAS LITTLE TIME TO REACT. IN MY ATTEMPT TO PULL THE EMERGENCY BRAKE, I INJURED MY THUMB. MY PASSENGER SUSTAINED VARIOUS BRUISES FROM THE SEAT BELT AND THE FRONT DASHBOARD. NEITHER THE DRIVER NOR PASSENGER AIRBAGS DEPLOYED. ACCORDING TO THE BLACK BOX REPORT, THE CAR ACCELERATED FROM 0-100% IN THE FINAL 5 SECONDS AND THE BRAKE WAS APPLIED AT 10%-55%, YET THE CAR CONTINUED TO ACCELERATE. I DID NOT REMOVE MY FOOT FROM THE BRAKE UNTIL AFTER THE CAR IMPACT, WHICH IS SUPPORTED BY SKID MARKS SHOWN IN PHOTOS. IN AUGUST 2019, FORD MOTOR WAS AWARE OF A TRANSMISSION CLUTCH SHUTTER ISSUE, BUT STILL PROCEEDED WITH SELLING THE CAR TO AN AUCTION. ONE MONTH LATER, I PURCHASED FROM A DEALERSHIP.
TL* THE CONTACT OWNS A 2015 FORD FIESTA. THE CONTACT STATED AFTER REFUELING THE VEHICLE, THE VEHICLE STALLED AND WAS UNABLE TO RESTART. THE CONTACT STATED THAT SEVERAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT REPAIRS WOULD BE AN OUT OF POCKET EXPENSE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
I OWN A 2015 FORD FIESTA AND AFTER REFUELING, THE VEHICLE WOULD NOT IMMEDIATELY START. AFTER SEVERAL TIME ATTEMPTING THE VEHICLE RESTARTED, THE VEHICLE WOULD NOT ACCELERATE PROPERLY AND WOULD LOSS MOTIVE POWER WHILE DRIVING AND STALLED AT A RED LIGHT. AFTER DRIVING FOR APPROXIMATELY ONE MILE, THE VEHICLE WOULD NOT OPERATE NORMALLY.
AFTER FILLING UP MY TANK, I LEFT THE GAS STATION AND IMMEDIATELY APPROACHED A RED LIGHT. WHEN I CAME TO A STOP, MY ENGINE RPM DIPPED AND MY VEHICLE STALLED OUT. I HAVE NOTICED RPM DIPPING THAT OCCURS WHEN I STOP AT A RED LIGHT, USUALLY AFTER I ADD FUEL. OTHER THAN THIS STALL EVENT REPORTED, I HAVE NOT EXPERIENCED ANOTHER, BUT THE RPM DIPS DO OCCUR OFTEN, AGAIN, AFTER ADDING GAS OR FILLING MY TANK. THE DIPPING PERSISTS USUALLY FOR AT LEAST 30 MINUTES AFTER ADDING FUEL. LUCKILY I WAS ABLE TO RESTART MY CAR RIGHT AWAY WITH NO TROUBLE. RPM DIPPING WAS OBSERVED AT EACH STOP ON MY WAY HOME. INTENSITY OF THE DIP VARIED.
TL* THE CONTACT OWNS A 2015 FORD FIESTA. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, THE VEHICLE SPUTTERED AND NEARLY STALLED. THE CONTACT STATED THAT THE VEHICLE IDLED VERY LOW. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER WARRANTY TWO YEARS AGO, FOR THE SAME FAILURE HOWEVER, THE FAILURE RECURRED. SUNNYVALE FORD (650 E EL CAMINO REAL, SUNNYVALE, CA 94087) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED TO SCHEDULE AN APPOINTMENT FOR A DIAGNOSTIC TEST TO BE PERFORMED. THE VEHICLE WAS NOT TAKEN TO A DEALER DUE TO THE REPAIR COST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.
AFTER FUELING VEHICLE IT TURNS OFF.
TL* THE CONTACT OWNS A 2015 FORD FIESTA. THE CONTACT STATED THAT AFTER REFUELING, THE VEHICLE WOULD NOT IMMEDIATELY START. AFTER RESTARTING, THE VEHICLE WOULD NOT ACCELERATE PROPERLY AND WOULD LOSS MOTIVE POWER WHILE DRIVING. AFTER DRIVING FOR APPROXIMATELY ONE MILE, THE VEHICLE WOULD OPERATE NORMALLY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AUTONATION FORD BRADENTON LOCATED AT 5325 14TH ST W, BRADENTON, FL 34207, AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
THE TRANSMISSION GOES INTO NUTURAL WHILE DRIVING CREATING A LOSS OF POWER WHILE IN MOTION. THE AIR BAGS WILL NOT DEPLOY AND THE LIGHT INDICATOE IS TURNED ON ON THE DASH DISPLAY. GAS MILLEAGE HAS GREATLY DECREASED.
WHEN YOU PUT GAS IN IT DON'T WANT TO START BACK . AND FOR NO ODD REASON IF YOU SLOW DOWN THE LIGHTS ON INSIDE FLICKERS AND SHUTS CAR COMPLETELY OFF
OCCASIONALLY WHILE DRIVING AND STOPPED AT STOP SIGNALS THE CAR SHUTS OFF. THE CAR ALSO OCCASIONALLY SHUTS OFF WHEN SLOWING DOWN. THE CAR ALWAYS SHUTS OFF SHORTLY AFTER FUELING, THIS MAY OCCUR BETWEEN 1-4 TIMES AFTER FUELING. THERE HAS ALSO BEEN OIL SLOWLY ACCUMULATING AROUND THE ENGINE BLOCK NEAR THE TOP OF THE BLOCK NEAR THE VALVE COVER.
EVERY TIME GAS IS FILL (AND VEHICLE IS OFF), ONCE DONE PUMPING GAS, THE VEHICLE WILL NOT WANT TO START RIGHT AWAY, IT WILL TURN OFF WHILE DRIVING. THIS ONLY OCCURS LITERATELY AFTER PUMPING GAS. 1/30/20 WAS THE LAST TIME IT WAS FILLED WITH GASOLINE. BUT EVERY WEEK GAS IS PUMPED IT ALWAYS HAPPENS. THIS STARTED WHEN MILEAGE WAS ABOUT 20,000.00 I BELIEVE, I IMMEDIATELY CALLED AND WAS INFORMED TO CALL A TOLL. I ALSO SPOKE TO THE SALESPERSON AND INFORMED HIM. I WAS INFORMED THEN TO CHANGE GAS TYPE. ALSO BEEN TAKING THE VEHICLE FOR SAME PLACE (FORD) FOR OIL CHANGES, ALL THE SUDDEN THERE IS AN OIL LEAK AS WELL. UNSURE HOW, WHEN EXACTLY IT HAPPENED. IT'F VERY MINOR, BUT INTERESTING BEING THAT THE VEHICLE IS NOT THAT OLD. ON ANOTHER NOTE JUST TO INFORM, THE SUSPENSION OR SOMETHING LIKE THAT NEEDED TO BE COMPLETELY REPLACE DUE TO BEING FACTORY DEFECTED. AT THE TIME, VEHICLE WAS STILL UNDER WARRANTY. FOR BOTH ISSUES.
WHEN FINISH PUMPING GAS AND START THE CAR THE CAR STARTS TO SHAKE AND STOPS COMPLETELY.
FOR ABOUT A YEAR IN A HALF NOW WHEN I PUT GAS IN MY CAR AND GO TO START THE CAR, IT WILL SPUTTER AND SHUT OFF. IT WILL DO THIS FOR ABOUT 5 MINS AFTER GETTING GAS. THEN I WILL DRIVE AWAY. WHEN WAITING TO PULL OUT OF THE GAS STATION IT WILL SHUT OFF. RECENTLY WHEN THE CAR IS IN PARK IT WILL SPUTTER A LITTLE RPMS WILL GO FROM 1 TO ALMOST 0. TODAY 9/12/2019 I WAS SLOWING DOWN TO A RED LIGHT AND THE CAR JUST SHUT OFF. I COASTED UP TO THE LIGHT PUT IT IN PARK AND STARTED IT AGAIN. IT SPUTTERED AND AS I CAME UP TO THE NEXT RED LIGHT IT DID IT AGAIN. THIS DOES THIS NO MATTER HOW MUCH GAS IS IN THE CAR WHEN I FILL UP. THE DEALER WON'T DO ANYTHING ABOUT IT CAUSE IT'S NOT UNDER RECALL. THIS IS VERY UNSAFE. I HAVE KIDS IN MY CAR. NOT WHAT I WANT GOING ON WITH THEM IN THE CAR AND IN TRAFFIC DAILY.
AFTER FILLING THE VEHICLE WITH FUEL, THE CAR WILL NOT START FOR AT LEAST 5 MINUTES. ONCE DRIVING THE RPMS WILL FLUCTUATE RAPIDLY WHILE I HAVE MY FOOT ON THE GAS. THE CAR WILL HAVE TROUBLE ACCELERATING AND THEN SPEED UP AND I HAVE TO BE CAREFUL TO STOP IT. IF I HAVE TO STOP AND START TOO MANY TIMES IN TRAFFIC THIS WILL ALSO CAUSE THE RPMS TO FLUCTUATE AND THEN THE CAR WILL STALL. I HAVE TO THROW IT IN PARK AND THEN TRY TO RESTART REAL FAST AND WHEN I RESTART IT IT ACCELERATES QUICKLY.
MY FUEL PUMP IS FAILING CAUSING MY CAR TO STALL AT STRANGE TIMES.
I RECEIVED A RECALL NOTICE ABOUT A YEAR AGO WARNING MY VEHICLE MAY RANDOMLY STALL DUE TO A DEFECT WITH THIS VEHICLE. ABOUT 6 MONTHS LATER I STARTED EXPERIENCING RANDOM STALLS MAINLY WHILE STOPPED AT RED LIGHTS. I HAVE LOST MY RECALL NOTICE AND WHEN I CONTACTED MY LOCAL FORD DEALER THEY SAID THE VIN ASSOCIATED WITH MY VEHICLE WAS NOT ON THE RECALL LIST. HOWEVER, FORD HAS A PUBLIC RECALL RELATING TO A FUEL PUMP WARNING THE EXACT PROBLEM MY VEHICLE IS EXPERIENCING AND IT IS A HUGE SAFETY CONCERN. FORD REFUSES TO REPAIR THE VEHICLE.
TL* THE CONTACT OWNS A 2015 FORD FIESTA. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, THE FUEL TANK WOULD INDICATE A HALF TANK OF FUEL AND AFTER BEING DRIVEN A FEW MILES DOWN THE ROAD, THE FUEL GAUGE INDICATED THAT THERE WAS A FULL TANK OF FUEL. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING OF THE FAILURE DUE TO THE FAILURE JUST STARTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATELY FAILURE MILEAGE WAS 30,000. *DT*JB
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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