VEHICLE'S FRONT DRIVER SIDE WINDOW SPONTANEOUSLY FELL OFF TRACK AND INTO THE DOOR WHILE IN A CAR WASH AT DEALERSHIP. OPERATOR WAS OVERCOME WITH WATER, ENTIRE INTERIOR WAS SOAKING WET.
- NHTSA ID
- 11396096
- Incident
- Feb 13, 2021
- Mileage
- 35,000 mi
Owner-reported complaints naming the visibility system, filed with NHTSA
Data refreshed
Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2015 Ford Fiesta submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
VEHICLE'S FRONT DRIVER SIDE WINDOW SPONTANEOUSLY FELL OFF TRACK AND INTO THE DOOR WHILE IN A CAR WASH AT DEALERSHIP. OPERATOR WAS OVERCOME WITH WATER, ENTIRE INTERIOR WAS SOAKING WET.
TL* THE CONTACT OWNS A 2015 FORD FIESTA. THE CONTACT STATED THAT THE FRONT WINDSHIELD BUBBLED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER ANTELOPE VALLEY FORD (1155 AUTO MALL DR, LANCASTER, CA 93534 (888) 415-0959) WHERE IT WAS DIAGNOSED WITH NEEDING THE WINDSHIELD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20.
2015 FORD FIESTA. CONSUMER WRITES IN ISSUES WITH VOICE COMMAND AND KEEPING PHONE CONNECTED TO VEHICLE. *LD THE CONSUMER STATED THE VEHICLE WOULD LOCK UP AND THE WINDOWS TAKE 45 MINUTES TO DEFROST. *JS
I WAS DRIVING DOWN INTERSTATE 85 SOUTH BETWEEN PERRY HILL ROAD AND EASTERN BOULEVARD WHEN A ROCK HIT MY FRONT WINDSHIELD DUE TO THE UNPAVED ROAD FROM CONSTRUCTION. MY WINDSHIELD WAS CRACKED INSTANTLY THEN STARTED TO SPREAD ACROSS. *TR
TL* THE CONTACT OWNS A 2015 FORD FIESTA. THE CONTACT STATED THAT THE REAR WINDOW SHATTERED SPONTANEOUSLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FAILURE OCCURRED DUE TO THE VAST TEMPERATURE CHANGES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.
TL* THE CONTACT OWNS A 2015 FORD FIESTA. THE CONTACT STATED THAT THE REAR WINDOW HAD NO WIPER, WHICH MADE IT DIFFICULT TO DRIVE IN THE RAIN OR SNOW. THE DEALER STATED THAT THE REAR WIPER WAS OPTIONAL AND COULD BE ADDED FOR A CHARGE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT DID NOT ASSIST. THE ISSUE WAS NOT RESOLVED. THE VIN AND FAILURE MILEAGE WERE NOT PROVIDED. ...UPDATED 02/23/16 *BF
TL* THE CONTACT OWNS A 2015 FORD FIESTA. THE CONTACT STATED THAT WATER WAS LEAKING FROM THE WINDSHIELD INTO THE DASHBOARD AND THE AIR BAG AND STABILIZING WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,800. THE VIN WAS UNAVAILABLE.
THIS ALL CAME ABOUT AT 11:30 PM WHEN LEAVING THE WORK PLACE THE CAR WOULD NOT PROVIDE HEATING TO THE DEFROSTERS OR OTHER AREAS AFTER THE ENGINE WAS AT OPERATING TEMP. THE OUTSIDE TEMP WAS AT MINUS SIX AND WIND CHILL BELOW THAT NUMBER.THE CAR WAS DRIVEN HOME A DISTANCE OF FIVE PLUS MILES WITH THE WINDSHIELD FROSTED MAKING IT DIFFICULT TO SEE THROUGH. UPON ARRIVAL AT HOME THERE WAS TWO SMALL CLEARED SPOTS THE SIZE OF HALF DOLLARS AT THE BOTTOM OF THE WINDSHIELD. AFTER HAVING THE CAR TOWED TO THE DEALER THIS MORNING THEY DETERMINED THE PROBLEM WAS AN ICED CABIN AIR FILTER AND [FROZEN] AS IN ICED FAN BLOWER THEY HAD TO DRY OUT. PER SSM 44942 IN WHICH ENGINEERS AT FORD [ I PRESUME ] WERE INVESTIGATING OR AS STATED ON THE PAPER WORK I RECEIVED FROM THE DEALER, CONCERNED ENGINEERS. THIS FALLS UNDER SAFETY DO TO VISION BEING IMPAIRED BECAUSE OF THIS PROBLEM WHICH APPEARS TO BE KNOWN BY THE MANUFACTURE. THIS CAR WAS ONLY DRIVEN AT THIS LATE TIME OF NIGHT AS TRAFFIC WAS ALMOST NIL AND THE EXTREME WEATHER DICTATED. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .