RoadVitals

2012 Ford Focus Exterior lighting Problems

Owner-reported complaints naming the exterior lighting system, filed with NHTSA

Data refreshed

Exterior lighting reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
26
Latest Mar 9, 2024
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
<1%
of 3,760 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
6
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming headlights, tail lights, turn signals and other exterior lighting. Every record below is an owner-reported complaint about the 2012 Ford Focus submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 26 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming exterior lighting

The 25 most recent of 26, in the owner's own words

EngineFuel systemExterior lighting
Filed Mar 9, 2024
Crash reported

Se acelera y desacelera repentinamente Quiero acelerar para llegar a la mismas velocidad del trafico y no lo hace y eso hase que ponga en peligro la vidad mia y de mi familia por que otro carro puede chocarme. Cuando sucedio eso se activo el CHECK, lo apago por completo y los parabrisas se activan repentinamente , todo esto es muy raro y no es bueno para mi

NHTSA ID
11576328
Incident
Jan 3, 2024
ElectricalExterior lightingPowertrain (other)
Filed Feb 12, 2024

I have reported before my vehicle is and has been cyber attacked. This time around my horn has been disable. They turn on the radio, they turn on the light lights of the vehicle, they turn on the radio, they turn on the ac/heat control. If I take it in again, they are going to tell me nothing is wrong. This is very dangerous for me as a driver. I cannot drive a vehicle without a horn. I NEVER heard from you guys on the last report I made. Not sure how this one is going to help. This Ford vehicle is dangerous! If you can please assist, I would appreciate it. Thank you!

NHTSA ID
11571363
Incident
Feb 11, 2024
Body & structureElectricalExterior lighting
Filed Nov 14, 2020

I BEGAN TO NOTICE MY VEHICLE HAVING LIGHTING ISSUES, INCLUDING DIMMER INSIDE DOME LIGHTS, FLICKERING LICENSE PLATE LIGHTS, AND IT WAS POINTED OUT TO ME THAT MY BACK UP LIGHTS WEREN'T FUNCTIONAL AT ALL. I WAS PARKED PARALLEL WITH OTHER VEHICLES IN A PARKING LOT. THEN AFTER STARTING MY VEHICLE, I SHIFTED MY AUTOMATIC TRANSMISSION INTO REVERSE GOING ONLY ABOUT 2 MPH WHEN THE VEHICLE BEGAN TO BEEP, ALONG WITH A WARNING THAT MY LUGGAGE COMPARTMENT DOOR WAS OPEN. IN THE SITUATION, THE BEEPING WAS VERY DISTRACTING AND COULD HAVE INCREASED THE RISK OF CRASHING. I IMMEDIATELY RE-PARKED MY VEHICLE SO THAT I COULD INVESTIGATE. I OPENED , THEN FIRMLY CLOSED ALL 4 OF MY DOORS, THEN TIRED TO OPEN THE TRUNK , ONLY TO FIND THAT MY TRUNK WOULDN'T OPEN. THE BEEPING PERSISTED UNTIL I PRESSED THE OK BUTTON ON MY STEERING WHEEL. I WAS ABLE TO DRIVE MY VEHICLE HOME SAFELY, ALTHOUGH THE WARNING REMAINED ON MY DISPLAY THE ENTIRE DRIVE HOME. MY TRUNK WOULDN'T OPEN WHEN PRESSING ON THE TRUNK RELEASE BUTTON ON MY SMART-KEY EITHER. I DROVE THE VEHICLE IN THAT CONDITION FOR APPROXIMATELY 3 MONTHS BEFORE I WAS ABLE TO LOCATED THE SOURCE OF THE PROBLEM. AFTER DOING AMPLE RESEARCH ON OTHER 2012 FORD FOCUS DRIVERS THAT COMPLAINED OF THE SAME SYMPTOMS. SO I ACCESSED MY TRUNK BY FOLDING MY BACK SEATS DOWN, THEN PULLING THE EMERGENCY TRUNK RELEASE LEVER. I THEN LOCATED THE FAULTY WIRES THAT WERE CAUSING ALL OF MY SYMPTOMS. I HAD THE WIRES REPAIRED BY A PROFESSIONAL. THAT SOLUTION WORKED FOR ABOUT 3 MONTHS BEFORE REOCCURRING.

NHTSA ID
11374632
Incident
May 29, 2020
Mileage
176,000 mi
EngineExterior lighting
Filed Sep 28, 2020

#01. THE PANEL LIGHT ARE NOT WORKING IN MY 2012 FORD FOCUS HATCHBACK SE - THE FUEL WARNING LIGHT DOES NOT WORK EITHER WAY - STATIONARY OR IN MOTION, THE LOW FUEL WARNING LIGHT DOES NOT COME ON. I NEED FURTHER ASSISTANCE IN TROUBLESHOOTING FOR THIS VEHICLE. TO INSPECT MY VEHICLE AND CHECK WHY THE LIGHTS ARE NOT COMING ON. #2 THE POSITIVE BATTERY CABLE IS VERY CORRODED. #3. I'MNOTABLE TO PROPERLYOPENCAR FRONT DOOR FROM OUTSIDE ONPASSENGERSIDE. I CAN OPEN THE DOOR BUT EXERTING A GREATER FORCE WHEN I PULL TO OPEN THIS DOOR THAN THE REST OF THE DOORS.*DT *TR

NHTSA ID
11361439
Incident
Sep 27, 2020
Mileage
106,275 mi
ElectricalExterior lightingPowertrain (other)
Filed Jan 26, 2020
Fire reported

WHEN YOU GO TO PULL OUT THE CAR WANTS TO JUMP AN STALL THEN U BE GOING DOWN THE ROAD SOME AN THE ENGINE LIGHT WILL COME ON AN THE TRANSMISSION DONT WANT TO GO OUT OF GEAR THE WAY IT SHOULD I HAVE A 7 MONTH OLD GRAND BABY AN IT SCARES ME TO DRIVE SOMETHING THATS SO DEFECTIVE. PLEASE RESPOND TO THIS. HAD IT CHECK AT FORS AN THEY STILL ANT FIXED IT

NHTSA ID
11301924
Incident
Aug 25, 2019
Mileage
119,286 mi
Exterior lightingPowertrain (other)Steering
Filed Aug 3, 2019

1) WHILE DRIVING IN CITY TURN SIGNALS STOPPED WORKING. NEVER WORKED AGAIN AFTER THAT. 2) WHILE DRIVING IN CITY AND HIGHWAY POWER STEERING GOES OUT INTERMITTENTLY. SHUTTING OFF VEHICLE AND RESTARTING GENERALLY FIXES THIS ISSUE. 3) WHILE DRIVING IN CITY VEHICLE STOPPED ACCELERATING AND GAVE NOTICE TO STOP THE VEHICLE AS SOON AS SAFELY POSSIBLE AS TRANSMISSION IS OVERHEATING. WAS STUCK ON SIDE OF ROAD FOR 30 MINUTES AFTER STOPPING VEHICLE AND SHUTTING OFF BEFORE COULD START AND COMPLETE DRIVE TO WORK. AFRAID TO DRIVE VEHICLE NOW AS THE TRANSMISSION HAD BEEN HAVING ISSUES BEFORE THAT. CLUTCH WAS REPLACED ONCE ALREADY AND IS INCLUDED IN THE FORD TRANSMISSION CLASS ACTION.

NHTSA ID
11241545
Incident
Jul 23, 2019
Mileage
89,000 mi
Exterior lightingPowertrain (other)Steering
Filed Jul 16, 2019

TRANSMISSION WAS NOT SHIFTING INTO GEARS, THEN THE REVERSE WENT OUT..TALKED TO 3 DIFFERENT FORD DEALERS..ASKED ABOUT MY WARRANTY THEN SAID NO RECALLS ON THIS AND OUT OF WARRANTY WOULD BE OUT OF POCKET..SO I DID HAVE AN OUTSIDE WARRANTY FOR REPAIRS BUT THEY SAID NOTHING WAS COVERED..SO I PAID AAMCO TO FIX IT..3500.00 AND 2 MONTHS LATER I AM AT ANOTHER AAMACO (BECAUSE OF THEIR WARRANTY) THE NEW AAMACO PLACE SAYS TRANSMISSION SHOT NEED A NEW ONE..ABOUT 5 GRAND..SO..NO WE DROVE IT BACK HOME AND PUT HER TO PASTURE..I HAVE ALL PAPERWORK ON ALL WORK DONE..AND NOT DONE..BUT WE TRAVEL FOR MY HUSBAND'S JOB..SO MY PAPERWORK IS HOME IN TX..WE ARE NOW IN TN..FOR A FEW WEEKS.MY CAR ACTED UP BADLY , HOT TRANSMISSION, HAD TO STOP SEVERAL TIMES JUST TO GET IT TO THE SHOP.. ALSO..WOULD BE GREAT IF IT AT LEAST HAD A DIP STICK TO CHECK YOUR FLUIDS. ALSO ON FIRST TRANSMISSION WORK..WE HAD TO RENT OUR MOTEL ROOM FOR 3 EXTRA DAYS WAITING ON THE CAR REPAIR TO BE COMPLETED. THIS AFTER HE HAD IT A WEEK ALREADY..I ALSO HAVE PHONE NUMBERS AND QUOTES FROM 2OTHER PEOPLE THAT WOULD HAVE WORKED ON MY CAR IF THEY HAD THE TOOLS TO WORK ON A DUAL TRANSMISSION.

NHTSA ID
11232498
Incident
Mar 18, 2019
Mileage
117,000 mi
Exterior lighting
Filed May 28, 2019

I KEEP RECEIVING A BRAKE LIGHT ERROR MESSAGE. I HAD IT REPAIRED AT THE SAME TIME AS THE HEADLIGHT. IT IS OUT AGAIN. THE MESSAGE COMES ON WHEN I START THE VEHICLE AND PERIODICALLY WHILE DRIVING.

NHTSA ID
11210470
Incident
May 1, 2019
Exterior lighting
Filed May 28, 2019

HEADLIGHT ON THE RIGHT SIDE DID NOT WORK. THE ERROR MESSAGE WAS LOW BEAM DIP. I HAD THE SOCKET REPLACED THREE WEEKS AGO. THE HEADLIGHT WORKED FOR ABOUT TWO WEEKS.

NHTSA ID
11210464
Incident
May 1, 2019
BrakesElectricalExterior lighting
Filed May 20, 2019

THE REAR TAIL LIGHTS ARE SUBJECT TO A "BRAKE LAMP BULB FAULT" DUE TO THE SHODDY WIRING AND WIRING HARNESS THAT AFFIXES THE WIRES TO THE TRUNK LID. AFTER MANY OPEN AND CLOSE ITERATIONS OF THE TRUNK LID, WIRES BECOME BRITTLE AND FRAY, AND EVENTUALLY FAULT. THE PROBLEM IS WIDESPREAD THROUGHOUT THE FORUMS WITH MANY INDIVIDUALS RESORTING TO CUTTING THE CABLES AND RESOLDERING OR REATTACHING THEM WITH REDUCED WIRE TENSION. THIS IS A MAJOR PROBLEM AND CAN CAUSE POTENTIAL REAR END ACCIDENTS WHEN THE BRAKE AND TAIL LIGHTS FAIL TO ILLUMINATE. THE FAULT APPEARS AS SOON AS THE CAR TURNS ON, AND CAN SPORADICALLY GO AWAY WHEN DRIVING. AS SPORADICALLY AS IT DISAPPEARS, IT REAPPEARS AND REMAINS. THIS IS ABSOLUTELY A DESIGN FLAW WITH WIRING NOT SHIELDED IN ANY WAY AND SIMPLY WRAPPED IN TAPE.

NHTSA ID
11208748
Incident
May 20, 2019
Mileage
80,000 mi
Exterior lighting
Filed Apr 1, 2019

THE HEADLIGHT HOUSING SOCKET MELTED IN NOVEMBER 2018, CAUSING THE LAMP TO FAIL AND THE REPLACEMENT OF THE HOUSING. AFTER REPLACING THE SOCKET AND BULB, THE SAME THING JUST HAPPENED (MARCH 31, 2019). THE HEADLAMP IS UNUSABLE UNLESS HOUSING AND BULB ARE COMPLETELY REPLACED. THERE IS FEAR OF A FIRE OCCURRING.

NHTSA ID
11193042
Incident
Mar 31, 2019
Mileage
70,000 mi
Fuel systemExterior lightingSteering
Filed Mar 20, 2019
Fire reported

OFF AND ON FOR THE PAST 2 MONTHS GO OUT TO START THE CAR PUT IT IN REVERSE ATTEMPT TO BACK UP AND THE STEERING WHEEL BECOMES STUCK IT WILL NOT TURN AT ALL YOU HAVE TO GIVE IT 1 MIN AND THEN TRY AGAIN AND THEN IT RESUMES NORMAL, LAST SUMMER WAS DRIVING DOWN THE MAIN HIGHWAY THE RIGHT HEADLIGHT WENT OUT THE NEXT MORNING START THE CAR AND APPEARS IN SCREEN DEFAULT ON THE L LIGHTING OPEN THE HOOD TO SEE ALL ELECTRICAL WIRES TO THE HEADLIGHTS WERE BURNT WHERE THE BULB CONNECTS TO THE WIRE AREAS HAD TO HAVE ALL WIRING REDONE AND ALSO NEW COMPLETE HEADLIGHTS, ALSO 2 YEARS AGO WAS DRIVING DOWN THE HIGHWAY CAR STALLS OUT I DRIFT TO THE EDGE OF THE HIGHWAY ATTEMPTED SEVERAL RESTARTS WOULD NOT RESTART HAD IT TOWED AND HAD TO REPLACE THE FUEL PUMP AND RELAY SWITCH

NHTSA ID
11190377
Incident
Mar 6, 2019
Mileage
110,000 mi
ElectricalFuel systemExterior lighting
Filed Jan 19, 2019

TAKATA RECALL. FIRST THE HEADLIGHTS STOPPED WORKING WITH NO WAY TO FIX IT. THEY RANDOMLY CUT OFF AT NIGHT WHILE DRIVING. NEXT, THE CAR WILL SHUTTER AND CUT OFF WHILE DRIVING. THE CAR WILL NO LONGER START. ALL THE INCIDENTS WERE ON A HIGHWAY IN VALDOSTA GEORGIA.

NHTSA ID
11170926
Incident
Jan 15, 2019
Mileage
60,000 mi
Driver assistanceElectricalExterior lighting
Filed Oct 11, 2018

WHILE DRIVING DASHBOARD LIGHTS AND GAUGES TURN OFF RADIO TURNS ON AND OFF AND UNABLE TO OPERATE OR TURN OFF IT STAYS ON WITH EXTREMELY LOUD STATIC.CARS TURNS OFF WHILE IN MOTION ON A HIGHWAY AND STREET. WE PUSHED IT TO SAFETY THEN ATTEMPTED TO TURN IT BACK ON AND IT DID. TODAY WE TOOK IT TO A FORD DEALER THE REP HOOKED IT UP TO THE DIAGNOSTIC MACHINE NO PROBLEM WAS WAS FOUND. THEN LATER THAT DAY IT DID IT AGAIN. WE TOOK IT BACK NOW THEY SAY ITS THE COMPUTER SYSTEM THAT CONTROLS COMPUTER PROGRAMMING FOR THE CAR. GRANTED THEY HAD NOT HOOKED IT UP TO THE DIAGNOSTIC MACHINE AND THE COST WOULD $800. THIS CAR IS NOT EVEN 6 YEARS OLD THIS IS A BIG CONCERN /LIABILITY WHEN YOU HAVE THE DASH LIGHTS AND GAUGES, THE RADIO TURNING OFF AND ON . THE CAR IS SHUTTING OFF IN MID MOTION. I CALLED FORD TODAY THE REP SAID NOTHING WE CAN DO NO OTHER REPORTS ABOUT THOSE SYMPTOMS HAVE BEEN REPORTED. YES THE REP SAID SYMPTOMS. BUT OTHER REPORTS HAVE BEEN MADE ON BLOG CHATS. SAME OR SIMILAR ISSUES. I HAVE MAJOR CONCERNS WHEN A CAR IS SHUTTING DOWN WHE DRIVING THAT IS DEFINITELY SOMETHING TO WORRY ABOUT. 2012 FORD FOCUS COST $21000.00 6 YEARS OLD NEEDING MINOR REPAIRS WEAR AND TEAR UNDERSTANDABLE TIRE $50 WINDSHIELD WIPERS $30 ETC ELECTRICAL COMPUTER PROGRAMMING MAJOR REPAIR BIG PROBLEM SINCE POTENTIALLY YOUR CAR CAN SHUT DOWN IN THE MIDDLE OF A HIGHWAY AND YOU A CAN CAUSE AN ACCIDENT OR WORSE DIE. $800 IS A LOT OF MONEY TO GET A REPAIR DONE FOR 6 YEAR OLD CAR.

NHTSA ID
11139874
Incident
Oct 11, 2018
Mileage
105,458 mi
Exterior lighting
Filed Jan 25, 2018

THE VEHICLE DIP BEAM BULB (LOW BEAM HEADLIGHTS) BURN OUT, ON AVERAGE EVERY THREE TO FOUR MONTHS. WE HAVE REPLACED SAID BULBS (BOTH LEFT LOW BEAM AND RIGHT LOW BEAM) AT LEAST SIX TIMES IN THE APPROXIMATE TWO PLUS YEARS WE HAVE OWNED SAID VEHICLE. MOST RECENT EVENT, WEDNESDAY, JANUARY 24, 2018

NHTSA ID
11064930
Incident
Jan 24, 2018
Mileage
68,000 mi
Exterior lighting
Filed Dec 3, 2017

LEFT SIDE HEADLIGHT HAS AN INTERMITTENT ISSUE WHERE IT WORKS AND DOESN'T WORK. CHANGED THE BULB AND THE PROBLEM STILL OCCURS. DISCOVERED THE PLUG IN THE WIRING HARNESS THAT GOES TO THE BULB LOOKS CRACKED. THE BULB TESTS OK. THERE HAS NOT BEEN ANY DAMAGE TO THIS VEHICLE RELATED TO THE HEADLIGHT ACCORDING TO THE DEALERSHIP. THERE IS A DIPPED BEAM FAULT COMING UP ON THE CAR.

NHTSA ID
11052100
Incident
Dec 2, 2017
Mileage
84,000 mi
ElectricalEngineExterior lighting
Filed Jul 11, 2017

STARTED WITH HORN AND TAIL LIGHT INTERMITTENTLY NOT WORKING. THEN INTERMITTENTLY AS YOU ARE DRIVING THE CAR SHUTS OFF WITH NO WARNING. THIS IS A MAJOR SAFETY ISSUE! EVERYTHING LOCKS UP AND YOU ATTEMPT TO MAKE IT SAFELY TO THE SIDE OF THE ROAD. ALL DASH LIGHTS WORK BUT CAR WON'T START. FOUND SAME COMPLAINTS ON INTERNET AND YOUTUBE BUT NO RECALL. TOOK TO LOCAL FORD DEALER AND THEY CANNOT FIND THE ISSUE. THE DIAGNOSTIC MACHINE DID NOT ISSUE A CODE. I EXPLAINED IN DETAIL THE ISSUE AND ASKED FOR DOCUMENTATION OF THE ISSUE. THE PAPER THEY GAVE ME SAID RUNS ROUGH WHEN AC IS ON. I SAID THAT IS NOT THE ISSUE. THEY SAID DON'T WORRY THE TICKET IS STILL OPEN IN THE SYSTEM. I ASKED IF THEY COULD PUT A READER ON THE CAR WHILE DRIVEN TO CATCH THE DIAGNOSTIC CODE AND THEY SAID NO. SO I AM IN SAME SITUATION AS OTHER OWNERS WHERE MY SAFETY AND OTHERS ARE AT STAKE EACH TIME THIS CAR SHUTS OFF. ALSO DEALER SAID THEY H HORN WITH A SCREWDRIVER TO MAKE IT WORK FOR NOW. SO NO HORN, TAIL LIGHT AND CAR SHUTTING OFF INTERMITTENTLY ARE SERIOUS SAFETY ISSUES. FORD NEEDS TO RECALL THIS PROBLEM AND FIX IT!

NHTSA ID
11004651
Incident
Jun 28, 2017
Mileage
92,000 mi
Exterior lighting
Filed Sep 12, 2016
Fire reported

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE LOW BEAM HEADLAMPS FAILED. THE CONTACT STATED THAT THE HEADLAMP BULBS WERE REPLACED HOWEVER, THE FAILURE IMMEDIATELY RECURRED. THE CONTACT STATED THAT THE HEADLAMP WIRING HARNESS HAD MELTED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

NHTSA ID
10905719
Incident
Aug 22, 2016
Mileage
90,000 mi
Exterior lighting
Filed Aug 2, 2016

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS WILL NOT SWITCH TO BRIGHT. *SMD THE CONSUMER STATED THE HEADLIGHTS REMAINED ON DIM AND SHE WAS UNABLE TO SWITCH THEM OFF AND THEY WOULD COME ON, WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO THE DEALER REPEATEDLY FOR THE DEFECT. ON THE LAST OCCASIONS, THE VEHICLE FUNCTIONED NORMALLY FOR A FEW DAYS, BUT RETURNED TO ITS ORIGINAL PROBLEM WITHIN A FEW DAYS. ADDITIONALLY, THERE WERE TWO INCIDENTS, WHERE THE HEADLIGHTS SIMPLY CEASED TO WORK WHILE DRIVING AT NIGHT. *JB

NHTSA ID
10891414
Incident
Jun 24, 2016
Exterior lightingPowertrain (other)
Filed Feb 25, 2016

I'VE ALREADY HAD PROBLEMS WITH THE TRANSMISSION (RECALL ISSUE) THAT CAUSES THE GRINDING AND JERKING OF THE VEHICLE...AND STILL HAVE TO ADDRESS THESE. BUT JUST THIS WEEK MY BLINKERS STARTED COMING ON (WHEN I TURNED OFF MY MOTOR), AND SOME ALARM STARTED SOUNDING UNTIL I STARTED UP THE CAR. REALLY, REALLY CONCERNED AT THIS POINT! NOT A SAFE VEHICLE. MY SECOND FORD FOCUS (MY 2003 WAS A DREAM!)...WONDERING WHAT WENT WRONG IN THE FACTORY!

NHTSA ID
10838145
Incident
Feb 24, 2016
Mileage
31,000 mi
Exterior lightingOther / unspecifiedPowertrain (other)
Filed Nov 16, 2015

PURCHASED VEHICLE 6 MONTHS AGO FROM AUTO NATION FORD UNION CITY, GA. FIRST THERE WAS A PROBLEM WITH TIRE, THEN THERE IS A PROBLEM WITH " BRAKE LAMP" THEN THERE IS A MAJOR PROBLEM WITH " TRANSMISSION MALFUNCTION". CAR WOULD NOT ACCELERATE AND STOPPED IN MID TRAFFIC. AUTO NATION "SAID" THEY REPAIRED AS A RESULT OF RECALL, BUT I DROVE THE CAR 8 HOURS AFTER I PICKED IT UP FROM AUTO NATION AND CAR STILL HAVING THE SAME " TRANSMISSION MALFUNCTION" PROBLEM, I COULD NOT ACCELERATE, AND CAR STOPPED ON HIGHWAY. IN ADDITION, THE " BRAKE LAMP" MESSAGE ALSO FLASHED ON THE DASH. I TOOK CAR BACK TO THE DEALER WHERE IT REMAINS WITH AUTO NATION FORD, UNION CITY, GA. THE CAR IS UNSAFE TO DRIVE. FURTHERMORE, PLEASE INVESTIGATE THE DISHONEST SERVICE AND SALES PRACTICES AT THIS DEALERSHIP

NHTSA ID
10790551
Incident
Nov 6, 2015
Mileage
48,000 mi
AirbagsBody & structureExterior lighting
Filed Aug 28, 2014
Crash reported1 injury reported

I TURNED ONTO A TWO LANE STREET (ONE LANE IN EACH DIRECTION). THE ONCOMING TRAFFIC WAS STOPPED DUE A RED LIGHT. AN SUV PULLED OUT OF A PARKING LOT BETWEEN TWO OF THE CARS WAITING FOR THE LIGHT TO TURN GREEN AND TRIED TO CUT ACROSS MY LANE ALSO, BUT HIT MY CAR INSTEAD. I DRIVE A FORD FOCUS, A SMALL CAR. I WAS HIT ON MY DRIVER'S SIDE FRONT FENDER AND DOOR. THE FRONT DRIVER'S SIDE FENDER AND MIRROR WERE TORN COMPLETELY OFF OF THE CAR. THE FRONT DRIVER'S SIDE TIRE WAS DAMAGED, AND SOMETHING WAS BENT, SO THAT THE TIRE COULD NO LONGER BE SET IN A STRAIGHT POSITION. THE HOOD WAS BENT, AND THE DRIVER'S SIDE HEADLIGHT WAS HANGING FROM THE CAR. THE INTERIOR PORTION OF THE DRIVER'S SIDE FOOT WELL CAVED INWARD AND HIT MY LEGS. THE DRIVER'S DOOR WAS HIT SO HARD THAT THE DOOR WOULD NOT OPEN, AND I HAD TO UNTANGLE MY FEET, AND EXIT THE CAR FROM THE PASSENGER SIDE. MY TINY CAR WAS HIT BY AN SUV THAT HAD "PUNCHED" THE GAS TO TRY AND CROSS IN FRONT OF ME- BUT HIT MY DRIVER'S SIDE DOOR INSTEAD. THERE WAS A GREAT DEAL OF DAMAGE DONE TO MY CAR, BUT MY AIRBAG NEVER DEPLOYED. I'VE HEARD OF AIRBAGS GOING OFF WHEN SOMEONE BARELY HIT SOMETHING WITH THEIR BUMPER, YET I GOT HIT DIRECTLY IN MY DOOR, AT A DECENT RATE OF SPEED BY AN AUTOMOBILE TWICE THE SIZE OF MINE, AND MY AIRBAG DID NOT DEPLOY. NOT MY FRONT AIRBAG, NOR MY SIDE IMPACT AIRBAGS. I HAVE TO BELIEVE THIS IS SOME TYPE OF DEFECT. *TR

NHTSA ID
10629126
Incident
Aug 21, 2014
Mileage
33,000 mi
Exterior lighting
Filed Nov 17, 2013

SO MANY OF THESE LISTED VEHICLES RUNNING AT NIGHT WITH NO TAIL LIGHTS. HEADLAMPS AND DASH LIGHTS ON. WHY IS FORD NOT BEING MADE TO FIX THIS PROBLEM? IT IS A SAFETY ISSUE TO THE REST OF US ON THE ROAD. THIS IS FOR FORD FOCUS, ESCAPE, OTHERS 2011, 2012, 2013. *TR

NHTSA ID
10552601
Incident
Nov 15, 2013
Exterior lightingPowertrain (other)
Filed Jul 13, 2013

OIL LEAK FROM REAR MAIN SEAL LEAKING ONTO CLUTHES. THE CAR ROLLS BACK ON HILLS AND MAKES FLAPPING NOISES. ALSO, AT TIMES IT STARTS AND STOPS LIKE IT'S NOT GETTING GAS. *TR

NHTSA ID
10524650
Incident
Feb 14, 2013
BrakesElectricalExterior lighting
Filed Sep 14, 2012

EXPERIENCED SUDDEN ELECTRICAL FAILURE (LOSS OF INSTRUMENTS, BRAKE LIGHTS, TURN SIGNALS, HORN, ETC.) - SAME PROBLEM AS DOCUMENTED BY OTHER DRIVERS (FOR EXAMPLES, SEE HTTP://WWW.FOCUSFANATICS.COM/FORUM/SHOWTHREAD.PHP?T=282965). THIS BEHAVIOR MAKES THE VEHICLE UNDRIVEABLE AND UNSAFE (HAD THESE ISSUES OCCURRED AT NIGHT, THE CONSEQUENCES COULD HAVE BEEN VERY SERIOUS). MY DEALER, FRANKLIN FORD (FRANKLIN, MA) SEEMS TO BE UNAWARE OF THE PREVALENCE OF THIS ISSUE. I LOOK FORWARD TO A SPEEDY RESOLUTION. FORD MOTOR COMPANY ALSO CLAIMS TO HAVE NO KNOWLEDGE OF THE OCCURRENCE OF THIS ISSUE IN OTHER CASES. A QUICK WEB SEARCH REVEALS THAT THE PROBLEM IS INCREASINGLY COMMON. *TR

NHTSA ID
10475377
Incident
Sep 12, 2012
Mileage
5,600 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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