2015 Ford Focus Body & structure Problems

The contact owns a 2015 Ford Focus. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle stalled without warning. The contact’s daughter was unable to restart the vehicle. No warning lights was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the body control module (BCM) software needed to be updated. The vehicle was not repaired. Additionally, the contact stated that while driving at undisclosed speeds, the vehicle intermittently decelerated while the accelerator pedal was depressed. No warning light was illuminated. An undisclosed dealer was notified of the failure and confirmed that the VIN was not under recall. The contact stated that upon research, the vehicle was included in the Customer Satisfaction Program: 14M02 for extended warranty coverage. The contact then referenced NHTSA Campaign Number: 15V436000 (Electrical System). The manufacturer was not notified of the failure due to the number being unreachable. The failure mileage was approximately 140,000.

NHTSA ID

11544572

Incident

Aug 14, 2023

Mileage

140,000 mi

I was driving down the highway and my door locking latch and cable failed. The door came open going 75 MPH.The defective dealership part I found out is the subject of recalls on other Ford Focus year models but my model was left off the recall. This is a huge safety concern as my door is unable to lock at all times including highway driving.

NHTSA ID

11457382

Incident

Feb 9, 2022

The contact owns a 2015 Ford Focus. The contact stated that while driving approximately 10 MPH, the key fob was inadvertently touched and the rear lift gate erroneously opened. The contact indicated that the fob was not pressed twice as needed to open the hatch. The cause of the failure was not determined. The manufacturer and local dealer were notified and the contact was informed that the vehicle was not included in the NHTSA campaign number 16V698000 (Latches/Locks/Linkages, Structure). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 15,000.

NHTSA ID

11454715

Incident

May 1, 2017

Mileage

15,000 mi

weld came loose from frame.

NHTSA ID

11419672

Incident

May 20, 2021

FORD HAS REFUSED TO HONOR MANUFACTURER RECALLS DUE TO "BRANDED TITLE". WHAT RECOURSE IS THERETO GET THESE SAFETY DEFECTS REPAIRED? DOOR LATCH & TRANSMISSION

NHTSA ID

11398281

Incident

Oct 2, 2020

Mileage

18,000 mi

TRUNK OPENS WHILE DRIVING. *TR

NHTSA ID

11329096

Incident

Jun 10, 2020

IT SOUNDS AS IF A BOLT HAS COME LOOSE INSIDE THE DRIVER'S SIDE DOOR. IT ROLLS FORWARD AND BACK WITH EVERY ACCELERATION AND STOP. IT HAPPENED WHEN I TOOK MY CAR INTO THE SHOP TO HAVE THEM REPAIR THE CLUTCH THAT HAD BEEN RECALLED. IT DIDN'T DO IT WHEN I DROPPED IT OFF, BUT IT WAS DOING IT WHEN I PICKED IT UP. *TR

NHTSA ID

11328602

Incident

Oct 22, 2019

Mileage

22,000 mi

ELECTRICAL SYSTEM THAT SUPPORTS THE RADIO. I WOULD LIKE TO REPORT THIS ELECTRICAL BECAUSE SOMETHING LEAKED FROM THE RADIO AREA, BURNING THE CAR INTERIOR NEAR THE RADIO. RADIO STARTED MAKING A POPPING NOISE BEFORE THE BURN. KNOW THE RADIO DOES NOT WORK IN THE OFF POSITION RADIO STILL POPS. SCARED TO DRIVE BECAUSE OF SAFETY. DATE MAY BE WRONG...BUT ON FILE FORD DOUGLASVILLE THORNTON ROAD. *TR

NHTSA ID

11324576

Incident

Jan 12, 2020

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 65 MPH AND MAKING A RIGHT TURN, THE CONTACT HEARD AN ABNORMAL NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN ALIGNMENT AND WAS NOTIFIED THAT THE WHEEL BARREL AND WHEEL HUB NEEDED TO BE REPLACED. THE CONTACT ALSO MENTIONED THAT THE FRONT PASSENGER SIDE WINDOW FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 56,066.

NHTSA ID

11276882

Incident

Oct 14, 2019

Mileage

56,066 mi

OUR DAUGHTER'S TRUNK ON HER 2015 FORD FOCUS HATCHBACK WILL NOT OPEN, THERE IS NO EMERGENCY RELEASE IN THE TRUNK SPACE TO RELEASE THE TRUNK THAT IS REQUIRED BY A 2001 LAW. TOOK THE CAR TO AN AUTO BODY SHOP AND THEY WERE CONFUSED AND TOLD US THEY COULD TRY TO OPEN IT, BUT COULD NOT GIVE US A GUARANTEE. FORD DEALERSHIP TELLS US THERE SHOULD BE AN EMERGENCY RELEASE, THAT WE NEED TO BRING THE CAR IN. WE CAN CLEARLY SEE IN THE BACK OF THE CAR THAT NO SUCH GLOW IN THE DARK PIECE IS THERE. I CALLED FORD CORPORATE AND THEY SAID IT DOESN'T LOOK LIKE OUR VEHICLE HAS THE EMERGENCY RELEASE. I READ THE DESCRIPTION ON THE NTSB WEBSITE ABOUT PASSENGER VEHICLES WITH TRUNKS BEING REQUIRED TO HAVE IT. HOW DO WE PROCEED TO MAKE CERTAIN OUR DAUGHTER'S VEHICLE IS SAFE AND THAT THE TRUNK IS USABLE?

NHTSA ID

11231349

Incident

Apr 1, 2019

DRIVER SIDE DOOR LATCH WILL NOT ACTUATE AND THE DOOR WILL FLY OPEN WHILE DRIVING. FORD CLAIMS THIS PROBLEM IS NOT COVERED ON THIS VIN FOR A FOCUS ST EVEN THOUGH 2015 FOCUS DOOR LATCHES ARE LISTED ON AN EARLIER RECALL.

NHTSA ID

11132195

Incident

Sep 22, 2018

Mileage

17,900 mi

I HAVE NOT BEEN ABLE TO GET MY VEHICLE REPAIRED BY FORD PER NHTSA 16V-643 BECAUSE PARTS ARE STILL NOT AVAILABLE. I RECEIVED THE RECALL NOTICE IN 2016 AND PARTS ARE STILL NOT AVAILABLE ACCORDING TO MY LOCAL DEALER! DO YOU KNOW WHEN FORD WILL HAVE PARTS TO CORRECT THIS SAFETY RECALL?

NHTSA ID

11103090

Incident

Jun 21, 2018

THE VENTS IN THE REAR BUMPER WERE DEFECTIVE. THEY ALLOWED SQUIRRELS/RODENTS TO ENTER THE TRUNK COMPARTMENT OF THE PARKED CAR OVER A WEEKEND. THEY ATE THE LINING AND SEAT BELTS. THE BUMPER, TRUNK LINING, BOTTOM OF SEATS WHERE THEY MEET THE TRUNK, AND REAR SEAT BELTS HAD TO BE REPLACED.

NHTSA ID

11084772

Incident

Oct 8, 2016

Mileage

10,000 mi

SOME MONTHS AGO, WHILE HAVING REPAIRS TO MY TRANSMISSION, THE SERVICE MANAGER STATED THERE WAS A RECALL ON THE DOOR LOCK (HANDLE), BUT THEY DID NOT HAVE THE REPLACEMENT PART. HE STATED I WOULD BE CONTACTED. I WAS AGAIN AT FORD HAVING REPAIRS AND ASKED ABOUT THE RECALL, STILL NO PARTS. I HAVE CONTACTED THEY SEVERAL MORE TIMES. I HAVE MAJOR TRANSMISSION PROBLEMS TOO, THEY HAVE NOT BEEN ABLE TO FIX IT. I WILL START ANOTHER COMPLAINT FOR THAT PROBLEM. I WILL ATTACH A FILE OF A CHAT LOG WITH FORD THIS MORNING. BELOW ASK FOR DATE. I HAVE SHOWN DATE FOR TODAY, THIS HAS BEEN GOING ON MANY MONTHS.

NHTSA ID

11014573

Incident

Aug 11, 2017

Mileage

25,000 mi

I RENTED A VEHICLE FROM ENTERPRISE RENT-A-CAR. I DID NOT RECEIVE THE VEHICLE I RESERVED AND PAID FOR. THREE OUT OF THE FOUR VEHICLES SET ASIDE FOR UBER DRIVERS WERE BADLY STAINED ON THE INSIDE AND NOT WASHED ON THE OUTSIDE. THE ONLY VEHICLE OPTION LEFT FOR ME TO DRIVE FOR UBER WAS A 2015 FORD FOCUS, WHICH WAS STAINED ON THE INSIDE AND NOT WASHED ON THE OUTSIDE. I TRIED TO ASK FOR A REFUND AND WAS TOLD I HAD ALREADY PAID FOR THE RENTAL AND WAS LOCKED INTO THE AGREEMENT AS AN UBER DRIVER. I ASKED FOR A BETTER VEHICLE AND WAS TOLD THEY DID NOT HAVE ANY AT THE TIME FOR ME TO TRADE THE LAST VEHICLE OUT FOR. BASICALLY, I WAS STUCK WITH THE VEHICLE. THE CAR BEGINS TO JERK AS I ACCELERATE OR DRIVE. I INFORMED THE RENTAL CAR BRANCH, RENTAL CAR CUSTOMER SERVICE, AND THE RENTAL CAR CORPORATE OFFICE. NONE OF THESE DEPARTMENTS/DIVISIONS OF ENTERPRISE RENT-A-CAR SEEM TO BE CONCERNED REGARDING THE CONDITION OF THE CAR NOR HOW IT FUNCTIONS. MY UBER PASSENGERS (ESP. MALE PASSENGERS) HAVE BROUGHT IT TO MY ATTENTION THAT IT FEELS LIKE THE TRANSMISSION IS SLIPPING AND THAT I NEED TO GET IT FIXED. I HAVE ESCALATED THE MATTER TO UBER SO THEY ARE AWARE THAT ENTERPRISE IS NOT MAINTAINING THE CARS DESIGNATED FOR UBER DRIVERS NOR MEETING THEIR STANDARDS. I HAVE CONTACTED ENTERPRISE ON NUMEROUS OCCASIONS TO BE PUT IN ANOTHER CAR OR GET MY MONEY BACK AND THEY WILL NOT TAKE OWNERSHIP FOR THEIR WRONGDOING NOR RECTIFY THE SITUATION. THE CONDITION OF THE CAR AND HOW IT RUNS HAS AFFECTED MY UBER DRIVER RATINGS, INTERFERED WITH ME GETTING RIDE REQUEST, AND PROHIBITED ME FROM MEETING MY UBER DRIVER RIDE QUOTA FOR THE WEEK. I TOOK THE CAR TO AN UBER VEHICLE INSPECTION LOCATION WHERE THE CAR FAILED INSPECTION. UBER WAS NOT HAPPY WITH ENTERPRISE PROVIDING ME WITH AN UNSAFE VEHICLE.

NHTSA ID

10930325

Incident

Nov 30, 2016

DRIVER WAS MAKING AN UNPROTECTED LEFT TURN INTO STOPPED TRAFFIC ON A CITY STREET. AS HE WAS TURNING SOUTH (AT APPROXIMATELY 5 MPH) A NORTH BOUND VEHICLE STRUCK IN THE FRONT DRIVER'S SIDE QUARTER PANEL. THE UNIFRAME WAS DAMAGE AND THE WHEEL WELL WAS PUSHED INTO THE ENGINE COMPARTMENT, DAMAGING MOST OF THE ENGINE COMPONENTS. NONE OF THE AIRBAGS DEPLOYED.

NHTSA ID

10825996

Incident

Feb 4, 2016

Mileage

7,000 mi

MANY OF THE FORD FOCUS ST 2015 MODELS HAVE PROBLEMS WITH THE FRONT GRILL POPPING OUT. THIS CREATES A SAFETY ISSUE IN THE EVENT THE GRILL POPS OUT WHILE DRIVING WHICH COULD THEN DAMAGE THE CAR, PUNCTURE TIRES, OR HIT OTHER VEHICLES, DRIVERS, OR MOTORCYCLIST WHO MAY BE FOLLOWING THE VEHICLE. AFTER SUBMITTING TO AN INSPECTION, OFFERING PHOTO'S, AND EVEN WEB LINKS TO 100'S OF OTHERS HAVING THE SAME PROBLEM FORD HAS NO TSB OR STATED FIX. ACCORDING TO THE DEALER THE VEHICLE SHOULD BE BROUGHT IN AND THE BODY DEPARTMENT FIND SOME WAY TO ANCHOR IN THE GRILL ON AFFECTED VEHICLES. THIS IS ABSOLUTELY UNSAFE AND RIDICULOUS FOR BRAND NEW VEHICLES.

NHTSA ID

10748599

Incident

Aug 6, 2015

Mileage

640 mi