Owner-reported complaints naming the other system, filed with NHTSA
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Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above. Every record below is an owner-reported complaint about the 2015 Ford Focus submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Bought these from a company called OMAC USA. Installed correctly and about an hour into my trip going about 65 mph down Hwy 54 traveling West one of the racks broke loose and blew off my car. Thank GOD no one was behind me or there could have been casualties!
When a transmission recall was corrected I was advised that the lug nuts were warping and needed to be replaced. Substandard lug nuts should be covered by the manufacturer
Cannot change my tires due to swollen lug nuts. Because of this my tires have not been able to be rotated and will need to be replaced because of too much wear. Several mechanics have had difficulty getting them off and on and have said that I need to purchase replacements because Ford lug nuts are notoriously bad. If I were to get a flat tire, I would be stranded.
Two part lug nuts experience swelling over time and make removal of the lugs very difficult and may result in the lugs not being adequately tight when the wheel is put back on. The dealer confirmed that this is a known problem and when they repair this issue, they use an after market lug that is not a two part lug, and therefore doesn't have the swelling issue. I was not aware of this problem till my most recent annual inspection and when I expressed surprise, the dealer mechanic stated that even though Ford is well aware of this issue, Ford will not cover this item and its the owner's problem.
FLAT TIRE WHILE PARKED. VEHICLE STRANDED IN DRIVEWAY. LUG WRENCH THAT CAME WITH THE VEHICLE DOES NOT FIT LUG NUTS. UNABLE TO REMOVE WHEEL TO INSTALL SPARE. TRIED USING SOCKET WRENCH. COULD NOT FIND A SOCKET THAT FIT. TRIED THE FOLLOWING SOCKETS: 3/4", 13/16', 19MM, 21MM. THE LUG NUT SIZE IS SOMETHING IN BETWEEN THESE. THE LUG WRENCH THAT CAME WITH THE VEHICLE IS 3/14' AND FITS THE WHEEL LOCK ADAPTER THAT CAME WITH THE VEHICLE.
TAKATA RECALL I JUST BOUGHT THIS CAR IN 03-08-19 I NOTICE THE CAR WHEELS, TRANSMISSION SHAKES ITS LIKE IT DIDN'T WANT TO GO WHEN YOU HIT THE GAS. I THOUGHT MAYBE ITS OUT OF LINIMENT BUT SOMETHING IS NOT RIGHT. IN MOTION IN CITY AND HIGHWAY, TURNING. I HAVE NOT TAKEN TO DEALER SHIP I SAW THAT THEY ARE SOME RECALL ON THIS CAR. IF SO WHAT NEXT DO I?
I PURCHASED THIS CAR FROM SCHALLER AUTO WORLD ON 11/14 18 AND THE FOUR TIRES ON THE CAR BY STATE LAW ARE UNSAFE TO BE ON THE ROAD,STATE LAW IS 5.0 AND ABOVE,ALL FOUR WERE MEASURED TO BE 2.0 AND ABOVE TO BE BELOW 3.0. I WENT TO THEM WITH MY COMPLAINT AND THEY WON'T HELP ME .I HAVE PROVE WITH PICTURES AND PAPERWORK TO BACK MY SITUATION UP.WHAT AM I TO DO?
IVE HAD MY LUG NUTS SWALLON AND UNABLE TO CHANGE MY OWN TIRE. ON THREE DIFFERENT OCCASIONS. NAIL IN MY TIRE. TOOK IT TO THE DEALERSHIP IMMEDIATELY THE CLAMPED 2 TIMES THAT THEY FIXED MY LUG NUTS AND NEVER DID. IVE SPOKE TO SEVERAL OTHER FOCUS OWNERS AND HAVE THE SAME ISSUE. THE POWER TRAIN CLUTCH HAS BEEN REPLACED 4 TIMES IN THE LAST THREE IN A HALF YEARS. IVE HAD MY CAR STALL OUT IN ME SEVERAL TIMES AT A STOP LIGHT. IT TAKES IT A MINUTE TO SLIP INTO REVERSE. DOESNT MATTER WHAT GEAR YOU ARE SWITCHING IT FROM IT WILL GO INTO NETURAL/PARK BEFORE CLICKING INTO REVERSE.
THE LUG NUTS ON ALL TIRES HAD TO BE REPLACED TWICE IN LESS THAN A THREE YEAR PERIOD.
PASSENGER SIDE FRONT BALL JOINT SNAPPED, CAUSING LOWER CONTROL ARM BOLT TO SNAP-SEPARATED AND DAMAGED AXLE. CAR SKIDDED APPROXIMATELY 70 FT BEFORE STOPPING. VEHICLE WAS MOVING FORWARD ON A CITY STREET.
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS AND ACCELERATING FROM A STOP, THE VEHICLE HESITATED AND JERKED INTO GEAR. ALSO, THE ENGINE REVVED AND THE VEHICLE LUNGED FORWARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO MENTIONED THAT THE RUBBER ON THE INSIDE OF THE WHEELS WAS MISSING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 25,000.
11/4/15 MY WIFE WHILE DRIVING IN HER WORK PARKING LOT AT A SPEED OF APPROXIMATELY 10 MPH EXPERIENCED A TIRE BLOWOUT ON THE LEFT FRONT TIRE. THE BLOWOUT CAUSED A SMALL TEAR IN THE TIRE AT THE SEAM WHERE THE SIDEWALL JOINS THE TREAD. WE COULD FIND NO EVIDENCE OF ANYTHING OTHER THAN A DEFECT IN THE TIRE WHICH COULD HAVE ATTRIBUTED TO THE BLOWOUT. IT WAS ACCOMPANIED BY A LOUD NOISE AND IMMEDIATELY LOSING ALL AIR PRESSURE IN THE TIRE. THE TIRE IS A CONTINENTAL CONTIPRO CONTACT SIZE 215/55 R 16 93H | DOT NUMBER CNB3 WBPC 0615.
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 26 MPH, THE STEERING WHEEL SEIZED AND THE PASSENGER SIDE WHEELS MADE AN ABNORMAL NOISE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 216,000.
WHEN ACCELERATING THE TRANSMISSION IS STUTTERING, GRINDING AND PERFORMING POORLY. FORD SAID THAT THIS IS HAPPENING BECAUSE "I DRIVE TOO CAREFULLY, THE TRANSMISSION IS DESIGNED TO BE DRIVEN AGGRESSIVELY AND WILL GET STUCK BETWEEN GEARS UNLESS YOU 'FLOOR IT'".
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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