Owner-reported complaints naming the seat belt system, filed with NHTSA
Data refreshed
Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2007 Ford Freestyle submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
MIDDLE ROW, MIDDLE SEAT, SEAT BELT LOCKED UP. THIS SEAT BELT WAS NOT IN THE FEMALE LOCK, 3-POINT SEAT BELT POSITION. IT WAS UN-ENGAGED. SEAT WAS PUT IN THE DOWN POSITION AND SEAT BELT LOCKED EVEN TIGHTER. THE SEAT WOULD NOT GO IN THE UP POSITION, THE UN-ENGAGED SEAT BELT HAD TO BE CUT SO THAT THE SEAT WOULD GO IN THE UP POSITION. *DT
WHILE DRIVING ON HIGHWAY MY TRACTION CONTROL, AIRBAG, SEAT BELT, ABS & PARKING BRAKE LIGHTS CAME ON. I WAS ABLE TO DRIVE CAR HOME, BUT SOON AFTER MY TRANSMISSION WAS ALSO AFFECTED.TOOK CAR TO DEALER AND A WEEK LATER, THEY FINALLY FOUND THE TRACTION CONTROL MOTOR IS GONE AND NEEDS TO BE REPLACED $900.00.DEALER DOESN'T KNOW IF THE TRACTION CONTROLLER NEEDS TO BE REPLACED TOO, BUT WILL TEST THAT AFTER LOADING NEW MOTOR. IF THE CONTROLLER NEEDS TO BE REPLACED ,THEN IT'S ANOTHER 1,200.00 ON TOP OF EVERYTHING ELSE. DEALER ORIGINALLY THOUGHT IT WAS AN ELECTRICAL PROBLEM WHICH THEY NEVER FOUND AND COSTING SO MUCH MONEY AND TIME. *TR
I FOLDED DOWN THE SECOND ROW 2/3 SEAT TO VACUUM MY SEATS AND THE SEAT BELT LOCKED AND THE SEAT WON'T GO BACK UP. EWALD IN HARTFORD SAID THEY WOULD FIX IT AND THEN CHANGED THEIR MIND. THERE'S A WARNING STICKER SAYING NO ONE SHOULD SIT IN THE THIRD ROW WHILE THE SEAT IN FRONT IS FOLDED. I'M STILL GOING TO HAVE TO PUT MY KIDS IN THE THIRD ROW. I HAVE 3 KIDS. EWALD SAID IT WOULD BE $600 SOME TO FIX IT AND I DON'T THINK I SHOULD BE RESPONSIBLE. I KNOW IT'S AN OLDER CAR BUT IT'S NOT LIKE I HAVE EVER FOLDED THE SEAT DOWN BEFORE WHERE IT WOULD WEAR OUT. I FOLD THE SECOND ROW 1/3 SEAT DOWN ALL THE TIME TO LET SOMEONE IN THE BACK. I BELIEVE THIS IS A SAFETY ISSUE THAT FORD SHOULD RECALL OR THE EWALD DEALERSHIP SHOULD TAKE CARE OF. *TR
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SEAT BELT WAS NO LONGER OPERABLE. THE VEHICLE WAS NOT TAKEN FOR INSPECTION OR DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 98000.
FRONT PASSENGER SEAT BELT WILL NOT LOCK - HASP DOES NOT ENGAGE WITH SPRING CLIP. FRONT PASSENGER SEAT IS UNUSABLE UNTIL THE PROBLEM IS FIXED. BEEN DRIVING FOR 40 YEARS THIS IS THE FIRST TIME I'VE HAD A SEAT BELT FAILURE, BUT IT SEEMS THIS MODEL HAS A PROBLEM. *TR
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE REAR MIDDLE PASSENGER SEAT BELT RETRACTOR LOCKED, WHICH PREVENTED HIM FROM USING IT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE SEAT BELT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD CONTACT HIM AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,500 AND THE CURRENT MILEAGE WAS 29,000.
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE WOULD ABNORMALLY ACCELERATE WHEN BRAKING TO A COMPLETE STOP. THE VEHICLE WOULD BE TURNED OFF FOR APPROXIMATELY TWO MINUTES BEFORE IT WOULD RESTART. IN ADDITION, THE DRIVER SIDE SEAT BELT WOULD NOT REMAIN LOCKED. THE DEALER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT HE SHOULD BRING THE VEHICLE IN FOR DIAGNOSTICS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,603.
I HAVE A 2007 FREESTYLE AND THE DRIVERS SEATBELTS WONT WORK PROPERLY AND ALL THE HANDLES FOR FORWARDING THE SEATS HAVE LIKE GOTTEN LOOSE THEY ARE STILL THERE BUT WONT WORK PROPERLY EITHER. ITS JUST WHAT LIKE THREE YRS OLD I SHOULDN'T HAVE THIS PROBLEM AT ALL COME ON OLDER CARS STILL HAVE THESE THINGS WORKING PROPERLY.ITS A VERY SAFETY ISSUE PROBLEM.NO OLD PART IS AVAILABLE NO WHERE I'VE CALLED SO MANY JUNK CAR PLACES AND NOTHING.THIS SEATBELT THING IS SO EXPENSIVE AT THE DEALER I STILL PAY A NOTE ON IT FROM A CARLOT AND I JUST CANT AFFORD IT AND THEN THE GAS IS SO HIGH ITS SO RIDICULOUS IT HAS GONE BAD SO SOON. *TR
THE DESIGN OF THE SUNSHINE KIDS RADIAN XTSL LATCH STRAP CAUSES IT TO COME LOOSE WHEN USING THE SEAT REAR-FACING IN MY 2007 FORD FREESTYLE. WHEN TIGHTENED SO THAT THERE IS LESS THAN 1 INCH OF MOVEMENT IN THE SEAT, THE LATCHPLATE IS AT AN ANGLE WHERE IT WILL NOT STAY TIGHT. (RELATED VEHICLE INFORMATION: MODEL YEAR=2007, MAKE=FORD, MODEL=FREESTYLE). *TR
I HAVE THE SUNSHINE KIDS RADIAN SL CAR SEAT. THE SUPERLATCH BELT FEATURES A TILT/LOCK MECHANISM THAT FALLS AGAINST THE CORNER OF THE BELT PATH IN MANY VEHICLES, RESULTING IN AN INABILITY TO LOCK. THIS COULD CAUSE THE CHILD RESTRAINT TO FAIL TO FUNCTION IN A CRASH, POSSIBLY RESULTING IN INJURY OR DEATH. MANY PARENTS MIGHT NOT NOTICE THIS HAPPENING AND MAY TRUST THE SUPERLATCH BELT. AFTER CONTACTING SUNSHINE KIDS CUSTOMER SERVICE, I WAS TOLD TO KEEP TRYING TO TIGHTEN IT. I HAVE DISCUSSED THIS WITH OTHER OWNERS OF THIS CAR SEAT WHO EXPERIENCE THE SAME PROBLEM AND ARE UNABLE TO SOLVE IT BY CONTINUING TO "KEEP TRYING." (RELATED VEHICLE INFORMATION: MODEL YEAR=2007, MAKE=FORD, MODEL=FREESTYLE). *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .