Fuel system
Filed Jul 11, 2019
AUTO WAS REPAIRED 2008 BY NON FORD DEALER BEFORE THE RECALL HAPPENED FOR PROBLEM OF AUTO SURGING FORWARD AND BACKWARDS. THEN FORD REIMBURSED THE MONEY $700.00 OF REPAIR. NOW CAR HAS 110K MILES AND IS SURGING FORWARD AND BACKWARDS AGAIN . VERY DANGEROUS FOR ME AND FAMILY. I WOULD LIKE FOR FORD TO REPAIR MY VEHICLE AGAIN. ORIGINAL REPAIR WAS FOR THE CAR SURGING FORWARD AND BACKWARDS AND I FEEL THAT WITH ONLY 110K MILES ON IT, I SHOULD NOT BE EXPERIENCING THIS DANGEROUS ISSUE AGAIN!!!
- NHTSA ID
- 11230945
- Incident
- Jul 8, 2019
- Mileage
- 110,000 mi
Fuel system
Filed Feb 8, 2019
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. WHILE ATTEMPTING TO PULL OUT OF THE DRIVEWAY, THE CONTACT NOTICED FUEL RUNNING DOWN THE INCLINE UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS A FRACTURE ON THE FUEL TANK. ALSO, BOTH FUEL PUMPS WERE CORRODED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
- NHTSA ID
- 11175164
- Incident
- Feb 1, 2019
- Mileage
- 140,000 mi
Fuel system
Filed Apr 18, 2018
WHEN SHIFTING TRANSMISSION INTO REVERSE, VEHICLE HAS A HIGH ACCELERATION AND BRAKING NEEDS TO BE DONE VERY HARD TO CONTROL .
- NHTSA ID
- 11088886
- Incident
- Mar 17, 2018
- Mileage
- 123,000 mi
BrakesDriver assistanceFuel system
Filed Dec 29, 2016
UNKNOWN REASON: ON DEC.28 2016 I@ 1535 I WAS DRIVING ON INTERSTATE #30 IN ARKANSAS. I WAS DRIVING @ A SPEED OF 70 MPH WHEN ALL THE POWER WENT OFF IN MY CAR. I WAS UNABLE TO TURN ON FLASHERS OR RESTART CAR. BEHIND ME WAS A 18 WHEELER AND ON MY RIGHT SIDE WAS A CAR. I IMMEDIATELY BEGAN TO LOSE SPEED. IT JUST SO HAPPENED THAT THE OTHER DRIVERS NOTICED I WAS IN TROUBLE. BOTH DRIVERS PUT THEIR HAZARD LIGHTS ON AND SLOWED TRAFFIC ENABLING ME TO STEER THE CAR ( WITH NO POWER) TO THE SHOULDER. I PUT THE CAR IN PARK TURNED THE RADIO AND HEATER OFF AND TRIED TO RESTART IT. IT DID RESTART BUT I LEFT THE RADIO AND HEATER OFF. I WAS 34.1 MI FROM HOME. I PRAYED ALL THE WAY HOME AND DID NOT DRIVE OVER 60 MPH.( I COULD HAVE BEEN KILLED !!!). WHEN I FINALLY ARRIVED AT HOME, I PUT MY CAR IN PARK AND THE CAR TURNED ITSELF OFF. THE CAR KEYS WERE STILL IN THE ON POSITION! I HAVE CHECKED THE FORD WEBSITE ONLINE,NHTSA WEBSITE, CALLED THE CUSTOMER RELATIONSHIP CENTER @ 1-866-436-7332 AND RISER FORD LINCOLN IN HOT SPRINGS, ARK @ 1 -888 -547 -3820 ( THIS IS WHERE I BOUGHT THE CAR) TRYING TO FIND RECALL NOTICES. IF THERE ARE SOME PLEASE LET ME KNOW. THANK YOU. *TR
- NHTSA ID
- 10938630
- Incident
- Dec 28, 2016
- Mileage
- 149,965 mi
Fuel system
Filed Oct 19, 2015
UNABLE TO START CAR IMMEDIATELY AFTER FILLING GAS TANK. ALSO, UPON STOPPING AT LIGHT OR TURNING A CORNER IT FEELS LIKE THE GAS IS NOT GOING TO THE ENGINE AND I AM UNABLE TO MOVE FORWARD. THIS FORCES ME TO PULL OVER TO THE SIDE OF THE ROAD.. AT THE TIME I HAD THE AIR CONDITIONER ON AND NOW AM TOLD THE COMPRESSOR IS BAD. THERE IS LOUD CLICKING (LIKE THE COMPUTER IS 'THINKING') COMING FROM UNDER THE DASH.
- NHTSA ID
- 10783367
- Incident
- Oct 14, 2015
- Mileage
- 105,000 mi
Fuel systemPowertrain (other)
Filed Mar 28, 2015
IM NOT SURE IF THESE ARE TWO COMPLETELY SEPARATE ISSUES. STARTING AROUND 2012 THE VEHICLE WOULD LUNGE FORWARD AFTER COMING TO A COMPLETE STOP AND ESPECIALLY WHEN THE AIR CONDITIONER IS RUNNING. NOW THE CVT TRANSMISSION HAS GONE COMPLETELY OUT AN WE ARE UNABLE TO DRIVE IT. *TR
- NHTSA ID
- 10702367
- Incident
- Mar 13, 2012
ElectricalFuel system
Filed Jan 18, 2015
I GOT INTO MY CAR, TURNED THE KEY IN THE IGNITION AND IT STARTED SOUNDING LIKE A HELICOPTER. THIS NOISE HAPPENS WHILE THE VEHICLE IS IN PARK, NEUTRAL AND WHILE REVERSING. I HAVE SPOKEN WITH A TRANSMISSION SHOP AND HAVE BEEN TOLD IT IS A KNOWN PROBLEM WITH THE INTERNAL COMPONENTS OF THE TRANSMISSION. IT WILL COST AROUND $6000.00 TO FIX. THERE IS STILL PLENTY OF LIFE LEFT IN MY CAR. NO BODY OR INTERIOR OR DAMAGE/ISSUES. I STILL HAVE 2 YEARS LEFT ON MY LOAN. IF FORD KNOWS ABOUT THIS ISSUE IT SHOULD HAVE BEEN REPAIRED. THIS IS DANGEROUS AND NOW I AM NOT ABLE TO DRIVE MY CAR FOR FEAR OF GETTING HURT OR BEING STRANDED. *TR
- NHTSA ID
- 10676341
- Incident
- Jan 1, 2015
- Mileage
- 158,000 mi
EngineFuel system
Filed Dec 7, 2014
WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE WILL LURCH FORWARD WHEN PUTTING IN FORWARD GEAR. VEHICLE STALLED WHILE DRIVING AND ALSO WHEN MAKING TURNS IN RESIDENTIAL AREA. ALMOST HIT ANOTHER VEHICLE BECAUSE THE POWER STEERING WENT OUT. *TR
- NHTSA ID
- 10662684
- Incident
- Dec 5, 2014
- Mileage
- 100,000 mi
Fuel systemPowertrain (other)
Filed May 27, 2014
STARTED TO EXPERIENCE ENGINE SURGE PROBLEM THAT IS APPARENTLY PRETTY COMMON. MOSTLY OCCURS WHEN ACCELERATING FROM STOPPED POSITION. ALSO CHECK ENGINE LIGHT CAME ON. CHECKED CODE AT NAPA STORE. P0109 INDICATING FUEL RAIL PRESSURE SENSOR. LOCAL MECHANIC CLAIMED IT TO BE A FUEL FILTER PROBLEM. HAD MECHANIC CHANGE FILTER, PROBLEM RESOLVED FOR VERY SHORT TIME PERIOD. ABOUT MONTH LATER SAME PROBLEM AND ENGINE CODE. REPLACED FUEL SENSOR MYSELF. PROBLEM RETURNED 2 DAYS LATER WITHOUT ENGINE CODE. FROM MY RESEARCH ON THIS SITE AND OTHERS FOUND OUT ABOUT CUSTOMER SATISFACTION PROGRAM 12N03. CALLED LOCAL DEALER TO LOOK INTO HAVING VEHICLE CHECKED. WAS INFORMED BY SERVICE OPERATOR THAT MY VIN DOES NOT QUALIFY BUT THEY WOULD LET ME PAY $150.00 DOLLARS TO CHECK OUT PROBLEM. I AM THINKING I WILL EXERCISE MY FREE WILL TO GET RID OF THIS VEHICLE FOR A KIA OR HYUNDAI MODEL THAT I CAN TRUST. *TR
- NHTSA ID
- 10594422
- Incident
- Mar 14, 2014
- Mileage
- 84,000 mi
Driver assistanceFuel system
Filed Oct 23, 2013
WHEN YOU SLOW DOWN TO STOP, VEHICLE SOMETIMES LUNGED, OR ACCELERATES. WHEN YOU BACK OUT OF A PARKING SPOT, VEHICLE SOMETIMES SUDDENLY LUNGED OR ACCELERATES. *TR
- NHTSA ID
- 10549209
- Incident
- Apr 7, 2012
- Mileage
- 76,000 mi
Driver assistanceFuel system
Filed Sep 14, 2013
VEHICLE HAD SURGING PROBLEM I ALL MOST GOT HIT,AND I WAS SO AFRAID COULDN'T DRIVE HOME MY HUSBAND HAD TO COME GET ME, I REPORTED THIS PROBLEM BEFORE,I PAID TO HAVE THROTTLE FIXED AT FORD SOME PEOPLE GETTING THEIR MONEY BACK BUT I HAVEN'T HEARD ANYTHING, NOW THE CVT TRANSMISSION HAS GONE OUT THIS IS REALLY SAD I PAID 32,000 IN 2007 FOR THIS CAR NOW ITS WORTH 1,000 AND I STILL OWE 5,000.,TRANSMISSION STOP IN THE STREET WITH ME IN IT HAD CAR PULLED TO FORD THAT HOW I FOUND OUT ITS WORTH 1,000, I AM RETIRED ITS TAKING ALL MY MONEY, I STILL HAVE MY RECEIPTS WENT TO DOUG STANLEY FORD 515 NORTH I-35,DESOTO,TX 972 223-8050 JULY 28,2011 INVOICE [XXX],CUSTOMER #[XXX] (PLEASE HELP ME)I AM ON THE CITY BUS,WITH A CAR AT HOME I CANT DO ANYTHING WITH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 10543567
- Incident
- Nov 8, 2010
- Mileage
- 99,900 mi
BrakesDriver assistanceFuel system
Filed Jul 24, 2013
12/20/12- VEH IDLES HIGH AND WANTS TO ACCELERATE WHEN BRAKING AS ADVISED BY A RECALL AND FORD DEALER STACHER CLEANED THE THROTTLE BODY AND REPROGRAMMED THE PCM.PROGRAM CODE; 12N03 REPAIR TYPE-31 WRTY CLAIM. CUSTOMER CODE A99. 4/25/13---VEH IS SHUTTING OFF WHILE DRIVING. HAD NEW THROTTLE BODY PUT ON AT FIRESTONE. CAR CUT OFF AND STALLED A FEW TIMES. FIRESTONE REINSTALLED OLD THROTTLE BODY AND WHEN WE TOOK THE VAN BACK TO FORD DEALER AND THEY AGAIN VERIFIED CONCERN AND PERFORMED IDS DIAGNOSIS, CODE PO613B, SECURE MAP SENSOR HOSE AND ROAD TESTED 26 MILES. DID NOT STALL,STATED IT MAY HAVE OTHER ISSUE. INVOICE COST $93.00 4/30/13----VEH SHUT OFF 4 OR 5 TIMES. SATCHER DEALER DROVE VAN AND COULD NOT DUPLICATE PROBLEM. 4/31/13 RECEIVED CAR FROM DEALER AND AFTER DUPLICATING PROBLEM RETURNED CAR BACK TO DEALER. 5/2-3/13 - RENTED ENTERPRISE VEHICLE. INVOICE COST $98+. 5/07/13 ADVISED TO COME GET THE CAR AFTER 10 DAYS WITHOUT LOANER CAR . NO PAPERWORK GIVEN ALTHOUGH REQUESTED. WHEN CALLED AND ASKED FOR PAPERWORK ADVISED THERE WAS NONE. WHEN ASKED OF WORK PERFORMED THEY SAID THEY REPROGRAMMED PCM. 5/26/13 CAR STOPPED AGAIN SEVERAL TIMES AND WHEN TAKEN BACK TO THE SAME DEALER THEY HOOKED IT TO AN ONBOARD COMPUTER. CAR DRIVEN FOR 5 WEEKS WITHOUT IT STOPPING AGAIN. 7/17/13 - DEALER REQUIRES COMPUTER BACK AND WAS TAKEN OFF THE CAR. SITUATION IS DANGEROUS BECAUSE ACCELERATION IS UNPREDICTABLE AND ENGINE POWER SHUTS DOWN AT ANY TIME.. *TR
- NHTSA ID
- 10531588
- Incident
- Dec 20, 2012
- Mileage
- 63,989 mi
Driver assistanceFuel system
Filed Jul 18, 2013
FIRST HAPPENED THE DAY I BOUGHT THE VEHICLE USED WITH 93,000 MILES. I WAS BACKING OUT OF A PARKING SPACE AND THE VEHICLE LUNGED. IT ALSO TURNED OFF. IT DID IT TWICE IN A ROW. THEN NO PROBLEMS FOR ANOTHER FEW HUNDRED MILES. IT DOES IT EVERY TANK OR SO OF GAS. OCCASIONALLY IT WILL BE ACCOMPANIED WITH THE WRENCH LIGHT. I BROUGHT IT TO A LOCAL AUTO SHOP WHEN THE LIGHT WAS ON (PURE LUCK BECAUSE IT TURNS OFF QUICKLY AFTER) AND IT CODED SOMETHING BUT THEN WHEN THE SEARCHED THE CODE IT CAME UP AS NOT MATCHING MY VEHICLE! I AM BRINGING IT TO A DEALERSHIP NEXT WEEK FOR SERVICE BEFORE A LONG ROAD TRIP AND HOPE TO HAVE THE THROTTLE BODY CLEANED. FROM WHAT I GATHER THIS IS A KNOWN AND WIDESPREAD PROBLEM WITH THIS VEHICLE. I REALLY WISH THEY WOULD RECALL IT AND FIX IT! *TR
- NHTSA ID
- 10525669
- Incident
- May 24, 2013
- Mileage
- 93,300 mi
Driver assistanceFuel system
Filed Jul 1, 2013
WHEN I HAVE THE CAR IN PARK AND AM READY TO REVERSE OR DRIVE FORWARD, IT SEEMS LIKE IT WANTS TO TAKE OFF ON ITS OWN BEFORE I EVEN LET GO OF THE BRAKE OR GIVE IT GAS. THIS CAN CAUSE AN ACCIDENT TO OCCUR WITHOUT ME HAVING AN CONTROL OVER IT. THIS IS NOT SAFE!! *TR
- NHTSA ID
- 10522695
- Incident
- Jun 1, 2013
- Mileage
- 85,000 mi
Driver assistanceEngineFuel system
Filed Jun 30, 2013
AFTER STARTING THE 2007 FORD FREESTYLE IT IDOLS ABOUT 1000RPMS. UPON PUTTING IT INTO DRIVE OR REVERSE WHEN YOU LIFT OFF THE BRAKE THE CAR WILL REV UP THE ENGINE TO ABOUT 2000RPMS AND SPEED FORWARD OR BACKWARD. THIS REV OF THE ENGINE LAST APPROXIMATELY 1 SECOND AND THEN THE CAR RETURNS TO NORMAL IDOL SPEED. THIS CREATES A DANGEROUS SITUATION IN WHICH IF YOU DO NOT ANTICIPATE THE ACCELERATION YOU COULD HAVE AN ACCIDENT. *TR
- NHTSA ID
- 10522524
- Incident
- Jun 28, 2013
- Mileage
- 132,000 mi
Fuel system
Filed Jun 18, 2013
VEHICLE LURCHES FORWARD OR BACKWARDS AT IDLE SPEED. *TR
- NHTSA ID
- 10520525
- Incident
- Apr 1, 2013
- Mileage
- 50,000 mi
EngineFuel system
Filed Feb 26, 2013
I WAS ON THE FREEWAY DRIVING FREEWAY SPEED IN THE MIDDLE LANE WHEN THE ENGINE STOPPED, I HAD NO POWER. I WAS VERY LUCKY TO BE ABLE TO GET TO THE FREEWAY SHOULDER WITHOUT AN INCIDENT. AFTER A FEW MINUTES, THE ENGINE STARTED AND BACK AT FREEWAY SPEED. A FEW MILES LATER, THE SAME HAPPENED. THIS CONTINUED FOR THE NEXT SEVERAL HUNDRED MILES. START,STOP,START STOP ETC. COST TO REPLACE FUEL PUMP...$1000. NOV. 22, 2012 (TWO MONTHS LATER) @ 48200 MILES, AGAIN ON THE FREEWAY, THE SAME HAPPENED. ONE HUNDRED MILES AND FOUR HOURS LATER I GOT TO THE REPAIR SHOP. ANOTHER FUEL PUMP, THIS TIME IT WAS WARRANTY BY PLANET FORD HERE IN SPRING, TEXAS. NOV. 2, 2012 AT MILEAGE 56023 ANOTHER FUEL PUMP FAILURE. FORD SAID ONLY THE FIRST PUMP FELL UNDER THEIR WARRANTY POLICY. I WAS TOLD BY A MECHANIC AT FORD, I SHOULD TRY NOT TO LET THE FUEL TANK GET LESS THAN HALF FULL, THE FUEL IN THE TANK KEEPS THE PUMP COOL. ANOTHER MECHANIC TOLD ME THAT BECAUSE THE DRIVE SHAFT GOES THRU THE TANK, THE TANK IS "SPLIT" AND CAN CAUSE THE PUMP TO OVERHEAT. CAN YOU HELP? THANKS. *TR
- NHTSA ID
- 10500143
- Incident
- Sep 8, 2011
- Mileage
- 44,886 mi
Driver assistanceFuel system
Filed Feb 25, 2013
THE 2007 FREESTYLE WHICH WAS BUILT NEAR THE END OF 2006. IT WAS OK WHEN FIRST PURCHASED AS USED BACK IN 2008. BUT AS TIME WENT ON ITS THROTTLE BEGAN TO SURGE UNEXPECTEDLY. EVENTUALLY IT BEGAN TO HAPPEN OFTEN ENOUGH FOR MY WIFE AND I TO NOTICE HOW IT USUALLY HAPPENS WHEN THE AC IS ON. IT'S PARTICULARLY A PROBLEM WHILE PULLING IN AND OUT OF PARKING SPACES. NOW IT HAPPENS EVERY SINGLE DAY BEGINNING WHEN THE CAR IS BACKED OUT OF THE GARAGE. WE HAVE LEARNED TO KEEP OUR FOOT ON THE BRAKE TO STOP THE CAR FROM CRASHING INTO ANYTHING. TO ME THE PROBLEM SEEMS TO BE GETTING WORSE. BUT I DON'T DRIVE IT AS OFTEN AS DOES MY WIFE. SHE SAYS THAT THE PROGRESSION OF THE PROBLEM SEEMS TO HAVE SLOWED DOWN. BUT SHE SAYS SHE HAS GOTTEN USED TO COMPENSATING FOR IT. THE CAR ALSO HAS DIFFICULTY STARTING OCCASIONALLY. MAYBE THAT IS RELATED TO THE SURGING THROTTLE. BUT SO FAR WE HAVE NOT NOTICED THE STARTING PROBLEM CORRELATING WITH ANYTHING IN PARTICULAR. THE LOCAL FORD DEALER SAYS THERE IS A RECALL TO HAVE THE THROTTLE BODY CLEANED. THAT HAS BEEN SCHEDULED. *TR
- NHTSA ID
- 10499967
- Incident
- May 4, 2012
- Mileage
- 85,000 mi
ElectricalEngineFuel system
Filed Jan 1, 2013
WHILE AT A SIGNAL COMPLETELY STOPPED, THE VEHICLE MOTOR REVVED AND EXCELLED ACTED FORWARD. THIS CAUSED THE ENGINE TO DIE AND ALL DASH LIGHTS CAME ON. THE ENGINE LIGHT STAYED ON AFTER RESTARTING. THIS HAS HAPPENED SEVERAL TIME ALMOST CAUSING SEVERAL ACCIDENTS. WE HAVE HAD OUR TRANSMISSION REPLACED BECAUSE OF IT. THE AMOUNT OF TIMES IT HAPPENED AND TORQUE IT PRODUCED CAUSED DAMAGE IN TRANSMISSION. WE HAVE HAD SEVERAL MECHANICS REFUSE TO WORK ON THIS ISSUE BECAUSE THEY SAY THIS MODEL IS KNOW TO DO THIS AND NO ONE KNOWS HOW TO FIX IT. I AM OUT $7000 AND A UNRELIABLE CAR THAT IS UNSAFE TO PUT MY WIFE AND KIDS IN. FORD HAS SAID THEY WOULD LOOK AT IT AND WOULD COST ME ANOTHER $5000, AND WE'RE NOT SURE IF THEY THEMSELVES COULD FIX IT. THEY ARE NOT SURE WHAT THE ISSUE IS, BUT WOULD BE WILLING TO RESEARCH IF I PAY FOR IT. *TR
- NHTSA ID
- 10490671
- Incident
- Jan 3, 2011
- Mileage
- 72,000 mi
BrakesDriver assistanceEngine+1 more
Filed Dec 1, 2012
WHILE DRIVING AT A SLOW SPEED, MY FORD FREESTYLE WILL LUNGE FORWARD EVEN WHILE BRAKING. I HAVE JUMPED CURBS BECAUSE OF THIS ISSUE AND FEEL THAT THIS PROBLEM SHOULD BE ADDRESSED BEFORE IT CAUSES SOMEONE SERIOUS INJURY. *TR
- NHTSA ID
- 10486644
- Incident
- Jan 3, 2012
- Mileage
- 96,000 mi
Fuel systemPowertrain (other)
Filed Nov 12, 2012
ON THE DATE SHOWN, WHILE DRIVING IN A FUNERAL PROCESSION AND ENTERING THE CEMETERY MY VEHICLE STARTED TO LURCH, LUNGE AND BUCKING. TRIED TO GIVE IT GAS BUT DIDN'T RESPOND. I THEN SHUT THE VEHICLE OFF AND WHEN I STARTED UPON LEAVING THE CEMETERY THE VEHICLE STARTED THIS AGAIN. I DROVE TO THE DEALERSHIP AND THE MAINTENANCE PERSON TOLD ME THAT THIS WAS BEING CAUSED BY A SENSOR AND THAT I COULD SHUT THE VEHICLE DOWN AND RESTART AFTER A FEW MINUTES. THIS SEEMED TO WORK FOR A WHILE THEN THE SAME PROBLEMS KEPT OCCURRING. THIS WAS MENTIONED A NUMBER OF TIMES TO THE DEALER WITH THE SAME EXPLANATION. I THINK THAT THIS PROBLEM HAS NOW CREATED ANOTHER IN THE THE TRANSMISSION ON THE VEHICLE IS GONE.
- NHTSA ID
- 10484421
- Incident
- Jun 8, 2011
- Mileage
- 69,900 mi
Fuel systemPowertrain (other)
Filed Oct 16, 2012
WHILE STOPPED THE VEHICLE WILL LUNGE EITHER FORWARD OR BACKWARDS WITHOUT ENGAGING THE GAS PEDAL. *TR
- NHTSA ID
- 10480787
- Incident
- Jun 26, 2012
- Mileage
- 114,684 mi
Driver assistanceFuel system
Filed Oct 14, 2012
LOW SPEEDS FORWARD OR REVERSE, HERE IN FLORIDA HOT HUMID ENVIRONMENT, CAR ACCELERATES FASTER THAN FOOT PEDAL RESPONSE. *TR
- NHTSA ID
- 10480057
- Incident
- Jun 20, 2012
- Mileage
- 77,977 mi
Driver assistanceEngineFuel system
Filed Oct 8, 2012
I PURCHASED MY 2007 FF DEC OF 2010. THREE MONTHS AFTER PURCHASE, I NOTICED MILD ACCELERATION SOMETIMES WITHOUT APPLYING MY FOOT TO THE PEDAL. IT BECAME PROGRESSIVELY WORSE BY MID JUNE. SO MUCH SO THAT I CONTACTED DRIVETIME WHERE I PURCHASED THE CAR & THEY GAVE ME SOME TRANSMISSION SHOP TO TAKE IT TO, ONLY BE TOLD THAT IT WAS NORMAL FOR THAT PARTICULAR TRANSMISSION. WELL, BY 2012, THE UNINITIATED ACCELERATION HAS BECOME SO BAD THAT A FEW MONTHS AGO MY CAR ACCELERATED ON ITS OWN & RAN SLAM INTO THE BACK OF A LADY'S CAR CAUSING MORE THAN $2000 WORTH OF DAMAGE. I TRIED TO EXPLAIN TO POLICE THAT MY CAR ACCELERATED ABRUPTLY WITHOUT ME DOING ANYTHING BUT SLIGHTLY LIFTING MY FOOT FROM THE BRAKE (NEVER TOUCHING THE GAS). HE DIDN'T GIVE ME A TICKET BUT SAID IT WAS STILL MY FAULT. MY KIDS CALL THE CAR A TRANSFORMER BUT IT IS THE WORSE TRYING TO KEEP IT FROM PLUNGING FORWARD OR BACKWARD & HITTING SOMETHING OR SOMEONE! I HAVE TO MAKE ABSOLUTE SURE NO ONE IS AROUND WHEN I AM IN SHOPPING LOTS BECAUSE I AM AFRAID WHEN THE CAR TAKES OFF BACKWARDS FROM PARKING SPACES. I USUALLY HAVE TO SLAM ON BRAKES BUT THEN THE CAR SHUTS OFF &ON COMES THE ENGINE LIGHT. SOMETHING HAS TO BE DONE ABOUT THIS DANGEROUS PROBLEM WITH THE FORD FREESTYLE!!! *TR
- NHTSA ID
- 10479215
- Incident
- Jun 2, 2011
ElectricalFuel systemPowertrain (other)
Filed Oct 3, 2012
NOT LONG AFTER I PURCHASED THE 2007 FORD FREESTYLE, SUMMER CAME AND I WAS USING THE AIR CONDITIONER A LOT. I NOTICED THAT WHEN THE AC WAS RUNNING, ESPECIALLY AT HIGH, THE CAR WOULD "LURCH" FORWARD AT LOW SPEEDS (PROBABLY 5 MPH OR LESS ). WHEN I WAS PARKING THE CAR, ROLLING INTO A PARKING SPACE, WITH MY FOOT HOVERING OVER THE BRAKE PEDAL, AS SOON AS I GOT TO THE PROPER SPOT, THE CAR WOULD "LURCH". WHEN I WOULD BACK OUT OF A PARKING SPACE WITH MY FOOT HOVERING ABOVE THE BRAKE, IT WOULD "LURCH". THIS PROVED TO BE A SCARY SITUATION MANY TIMES AS THERE WERE CARS PASSING IN THE PARKING LOT. MANY TIMES, I COULD HAVE HIT ANOTHER CAR. EVEN IN THE DRIVE THROUGH OF FAST FOOD RESTAURANTS WITH OTHER CARS IN LINE, MANY TIMES I HAVE ALMOST HIT THE CAR IN FRONT OF ME. MANY TIMES, MY CAR HAS "LURCHED" AND STALLED. THE WRENCH LIGHT COMES ON, AND IF I DON'T TURN THE CAR ALL THE WAY OFF IN PARK, THE CAR DOES NOT BEHAVE PROPERLY (AS IN NO ACCELERATION) NOR DOES THE WRENCH LIGHT GO OFF. IN THE BEGINNING, I THOUGHT IT WAS SOMETHING TO DO WITH THE AIR CONDITIONER BEING ON HIGH. THE PROBLEM STOPPED IN THE WINTER WHEN THE AC WASN'T BEING USED. HOWEVER, IN THE SUMMER OF 2011, IT ALL STARTED AGAIN. MY AC WENT OUT, SO I HAD IT WORKED ON. THE PROBLEM CONTINUED. TODAY, THE PROBLEM CONTINUES. I ALMOST HIT A CHILD IN A PARKING LOT THE OTHER DAY BECAUSE MY CAR "LURCHED". I BEGAN SEARCHING AND FOUND THAT OTHERS ARE HAVING THE SAME SCARY PROBLEM WITH THEIR FORD FREESTYLES. IT SOUNDS AS IF I AM MAYBE LAZY OR NOT TOO CONCERNED SINCE I HAVEN'T HAD THIS CHECKED EARLIER, BUT FRANKLY, I DON'T HAVE THE MONEY TO SPEND ON REPAIRS, SO I KEEP HOPING IT WON'T CAUSE A DISASTROUS SITUATION. PLEASE INVESTIGATE THIS ISSUE BEFORE IT DOES BECOME DEADLY. *TR
- NHTSA ID
- 10478418
- Incident
- Jul 1, 2010
- Mileage
- 60,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.