RoadVitals

2007 Ford Freestyle Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
893
Latest Jan 14, 2025
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
18
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
28

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2007 Ford Freestyle, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

433
reports

From owner reports, verbatim

THE CAR SUDDENLY STARTED MAKING NOISE THEN A WRENCH LIGHT SHORTLY AFTER CAME ON AND MOTOR/ TRANSMISSION MAYBE REVES VERY HIGH AND CAN'T DRIVE IT

NHTSA ID 11404483 · filed Mar 23, 2021

WHEN DRIVING THE CAR SUDDENLY LURCHES FORWARD. I HAVE HAD THE CAR 3 DAYS AND IT HAS DONE THIS TWICE. BOTH TIMES I WAS ON CITY STREETS DRIVING UP A SLIGHT INCLINE. THE FIRST TIME I WAS DRIVING ABOUT 35 MPH. TWO DIFFERENT TOWNS TWO DIFFERENT HILLS. THE FIRST WAS A FREEWAY OVERPASS AND THE SECOND WAS JUST A STREET ON A HILL. TODAY I HAD JUST PULLED OUT FROM A STOP SIGN AND WAS ACCELERATING UP THE HILL BETWEEN 20-30 MPH IT LURCHED/SURGED AGAIN!

NHTSA ID 11364372 · filed Oct 14, 2020
All 433 reports naming driver assistance

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

274
reports

From owner reports, verbatim

The contact owns a 2007 Ford Freestyle. The contact stated while driving approximately 10 MPH in a parking lot, the contact depressed the brake pedal and the vehicle jolted forward. The contact stated that the vehicle was also hesitating before moving forward when the gear shifter was shifted into drive. The contact stated that the failure was a recurring failure and there was an abnormal sound coming from underneath the vehicle. The contact stated no warning light was illuminated. The contact stated that the failure recurred at various speeds. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that there was an internal failure that had caused the failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.

NHTSA ID 11635828 · filed Jan 14, 2025

The contact owns a 2007 Ford Freestyle. The contact stated while driving at various speeds, the transmission failed to shift properly. The contact stated that the transmission warning light was illuminated. Additionally, the contact stated that the floorboard, undercarriage, and shock mounts were rusted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and determined that the VIN was not under recall. The failure mileage was unknown.

NHTSA ID 11544728 · filed Sep 15, 2023
All 274 reports naming powertrain (other)

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

167
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL AT A FAST FOOD DRIVE THRU AND AFTER TURNING ON THE AC, WHEN THE VEHICLE JERKED FORCEFULLY FORWARD AND STALLED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE WAS ABLE TO RESTART THE VEHICLE AND DRIVE TO HER DESTINATION. THE CONTACT STATED SHE HAD EXPERIENCE THE FAILURE MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 115,000.

NHTSA ID 11351894 · filed Aug 28, 2020

DURING LOW SPEEDS THE VEHICLE SURGES!. WITHOUT HOLDING THE BRAKE DOWN HARD THIS WOULD HAVE RESULTED IN DAMAGE TO MY VEHICLE AND IN SOME CASES OTHERS. THIS OCCURS SOMETIMES AT A COMPLETE STOP LIKE IN LINE AT A RESTAURANT OR EVEN IN A PARKING SPOT. THIS OBVIOUSLY ONLY HAPPENS WHEN THE VEHICLE IS IN GEAR (DRIVE). THIS HAS HAPPENED MANY TIMES AND USUALLY WHEN THE VEHICLE IS WARMED UP. IT HAS ALSO DIED AFTER THE SURGE. *TR

NHTSA ID 11330629 · filed Jun 24, 2020
All 167 reports naming engine

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

92
reports

From owner reports, verbatim

The contact owns a 2007 Ford Freestyle. The contact stated that while driving approximately 55 MPH or above, the vehicle would suddenly go into limp mode and fail to accelerate. There was a warning light that displayed a wrench however, the contact did not know what was indicated specifically. The contact had not taken the vehicle to the dealer to be diagnosed. The contact stated that after researching the cause of the failure he became aware that the transmission was faulty. Additionally, that type of transmission was discontinued by the manufacturer. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.

NHTSA ID 11445274 · filed Dec 28, 2021

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE WAS MAKING AN ABNORMAL NOISE WHILE IN NEUTRAL OR PARK. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,631.

NHTSA ID 10618193 · filed Aug 1, 2014
All 92 reports naming transmission

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

91
reports

From owner reports, verbatim

AUTO WAS REPAIRED 2008 BY NON FORD DEALER BEFORE THE RECALL HAPPENED FOR PROBLEM OF AUTO SURGING FORWARD AND BACKWARDS. THEN FORD REIMBURSED THE MONEY $700.00 OF REPAIR. NOW CAR HAS 110K MILES AND IS SURGING FORWARD AND BACKWARDS AGAIN . VERY DANGEROUS FOR ME AND FAMILY. I WOULD LIKE FOR FORD TO REPAIR MY VEHICLE AGAIN. ORIGINAL REPAIR WAS FOR THE CAR SURGING FORWARD AND BACKWARDS AND I FEEL THAT WITH ONLY 110K MILES ON IT, I SHOULD NOT BE EXPERIENCING THIS DANGEROUS ISSUE AGAIN!!!

NHTSA ID 11230945 · filed Jul 11, 2019

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. WHILE ATTEMPTING TO PULL OUT OF THE DRIVEWAY, THE CONTACT NOTICED FUEL RUNNING DOWN THE INCLINE UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS A FRACTURE ON THE FUEL TANK. ALSO, BOTH FUEL PUMPS WERE CORRODED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

NHTSA ID 11175164 · filed Feb 8, 2019
All 91 reports naming fuel system

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

39
reports

From owner reports, verbatim

TAKATA RECALL

NHTSA ID 11145265 · filed Nov 4, 2018

I LEFT WORK AT 8:10 P.M. STARTING DRIVING HOME AND MY BATTERY LIGHT CAME ON WHILE DRIVING ON A MAJOR HIGHWAY AND THEN EVERYTHING SHUT DOWN RADIO A.C. ALL GAUGES WINDOWS POWER LOCKS LIGHTS . I WAS PANICKED I HAD JUST PICKED UP THE CAR THE AFTERNOON BEFORE FROM THE FORD DEALERSHIP FOR A RECALL FIX BECAUSE THIS SAME THING HAPPENED ALREADY I WAS TOLD THE RECALL FIX WOULD SOLVE THE PROBLEM OBVIOUSLY IT DID NOT. NOW FORD WANTS TO CHARGE A DIAGNOSTIC FEE TO FIND THE PROBLEM AFTER FAILING TO FIX THE PROBLEM TO BEGIN WITH . THIS IS A REAL SAFETY ISSUE AND SHOULD BE DEALT WITH I AM A MOM AND A GRAND MOTHER AND ALWAYS HAVE A CHILD IN MY CAR THIS ISSUE SHOULD BE A GREAT CONCERN TO FORD .

NHTSA ID 11112543 · filed Jul 20, 2018
All 39 reports naming electrical

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

36
reports

From owner reports, verbatim

2007 FORD FREESTYLE. CONSUMER WRITES IN REGARDS TO BRAKE HOSE LEAK. *LD THE CONSUMER STATED WHILE DRIVING THE BRAKES FAILED, NEARLY CAUSING A CRASH. IT WAS DETERMINED THAT A BREAKLINE HOSE CONNECTED TO THE ABS RUPTURED. THE VEHICLE WAS REPAIRED.*JS

NHTSA ID 11352631 · filed Sep 3, 2020

FROM THE 1ST DAY I LEASED THE VEHICLE FROM PROGRESSIVE AUTO, I COULD HEAR IT RAVING HIGH, STEERING WHEEL REALLY HEAVY, BRAKES SEEMED STRANGE AND HEAVY TO MOVE. BUT THE SALES MAN KEPT TELLING AND SHOWING ME A REPORT THAT THE VEHICLE IS FINE, AND KEPT SAYING, ITS THE TYPE OF ENGINE IN THE VEHICLE (CVT) THAT'S WHY IT ALL SEEMS STRANGE. I KEPT GOING BACK TO THEM ADVISING THEM THAT I KNOW SOMETHING IS WRONG, BUT THEY KEPT SAYING THEY CANNOT FIND ANYTHING WRONG. FINALLY I TOOK IT TO A FORD DEALERSHIP, AND THEY ADVISED ME IT WAS A TRANSMISSION, BRAKES AND SUSPENSION PROBLEM. AND THIS WAS NOT EVEN 2 MONTHS DOWN THE ROAD. I WAS VERY UPSET AND WANTED TO RETURN THE VEHICLE. SO THEY DECIDED TO CLAIM TO FIX THE TRANSMISSION BY INSTALLING A USED ONE. I HAD TO GET THE OTHER THINGS FIXED MYSELF. NOT EVEN A YEAR AND SOME LATER, I HAVE TO REPLACE THE TRANSMISSION AGAIN. BEFORE THE TRANSMISSION COMPLETELY DIED, AS I WAS DRIVING IT STARTED TO STALL TO A POINT I ALMOST GOT INTO A CAR ACCIDENT WITH KIDS IN THE BACK, AS THE CAR KEPT JERKING AND I DIDN'T KNOW WHAT WAS HAPPENING.THIS WAS THE WORST VEHICLE I HAVE EVER PURCHASED IN MY LIFE TIME. AND THE BEST PART, IS ONE ONE WANTS TO TAKE OWNERSHIP OF THE PROBLEM WITH THE VEHICLE THAT SEEMS TO BE VERY VERY COMMON. I WISH THE PROBLEMS WERE EASILY DIAGNOSED WHEN FIRST HAPPENING, AND IT WOULD HAVE SAVED ME ALOT OF HEADACHES. I AM USUALLY A IMPORT VEHICLE INDIVIDUAL, BUT I CHOOSE FORD AS I HEARD GREAT THINGS ABOUT THEM. BUT NOW I WILL NEVER BUY A FORD AGAIN AS IT HAS BEEN THE WORST EXPERIENCE I HAVE HAD. I NEED OVER $3000 TO FIX THE TRANSMISSION AND THE VEHICLE IS NOT EVEN WORTH THAT MUCH!

NHTSA ID 11074067 · filed Feb 21, 2018
All 36 reports naming brakes

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

12
reports

From owner reports, verbatim

MY DAUGHTER WAS DRIVING THE CAR AT THE TIME AND FELT A LARGE BANG THEN SHUDDERING WITH THE VEHICLE BECOMING DIFFICULT TO STEER AND LOSING CONTROL, VEERING OFF THE ROAD EDGE. SHE REGAINED CONTROL AND BROUGHT THE CAR TO A SAFE STOP. SHE CALLED ME FOR ASSISTANCE AND I FOUND THE REAR SUB FRAME IS INFERIOR IN CONSTRUCTION AND HAD EXTENSIVE PERFORATION INCONSISTENT WITH THE REST OF THE VEHICLE. THIS CAUSED THE REAR CONTROL ARM TO SEPARATE FROM THE SUB FRAME. THE REAR WHEEL BECAME UNSTABLE CAUSING THE VEHICLE TO LOSE CONTROL. I HAVE CONTACTED FORD ON THE ISSUE, THEY HAVE RECALLS ON THE ESCAPE AND WINDSTAR FOR THE SAME PROBLEM. I HAVE ALSO FOUND THE SAME REPORTS FROM OTHER FREESTYLE OWNERS. FORD REFUSED TO ASSIST ON THE MATTER. THIS IS A SERIOUS SAFETY ISSUE. THIS OCCURRED AT RELATIVELY LOW SPEED APPROX. 35 MILES PER OUR. HAD THIS OCCURRED AT HIGHWAY SPEEDS MY DAUGHTER MAY HAVE BEEN INJURED OR KILLED.

NHTSA ID 11001445 · filed Jun 26, 2017

ATTENTION RECALL DEPARTMENT::: DATE BELOW IS WHEN STARTED AN HAS PROGRESSED DURING OWNERSHIP OF VEHICLE , THIS VEHICLES RIMS HAVE BROKEN DOWN DUE TO SALTY ROADS , CAUSING TIRES TO DEFLATE WHILE DRIVING , THOUGH SLOWLY IT CAUSES A HAZARD TO DRIVER, PASSENGER, AN OTHERS ON THE ROAD, ? WHY WOULD A DESIGN FLAW OF THIS TYPE BE ALLOWED , IT ENDANGERS ALL IN AN AROUND WHILE VEHICLE IS BEING OPERATED ON THE ROAD . ALUMINUM WHEELS SHOULD NOT BE A STANDARD PART ON VEHICLES THAT ARE DRIVEN AN BOUGHT IN NORTHERN STATES WERE THIS CONDITIONS ARE A CONSTANT AN THIS DANGER EXSISITS TO THE PUBLIC , INCIDENTS THAT HAVE OCCURRED DURING DRIVES CONSIST OF MULTIPLE BLOWOUTS , WHILE TAKING MY SPOUSE TO VA DOCTOR APPOINTMENTS COMING OUT TO FIND TWO OR MORE TIRES WITHOUT ARE REQUIRING HAVING TO PURCHASE TIRE INFLATER CARRIED TO AIR BACK UP , BUT AS TIME GOES THAT DOESN'T WORK BECAUSE OF TIRE DAMAGE ITSELF DUE TO THE LACK OF PRESSUR LOST IN TIRES WHILE DRIVING WEARS THEM OUT TO BE REPLACED AT AN EARLY WEAR TIME SPAN . THIS PROBLEM I FEEL SHOULD LIE WITH THE MANUFACTURE . THE HARDSHIPS CAUSE BYE THE AREA DESIGN IS FAULTY, IT'S COMMON KNOWLEDGE THAT SALT BREAKS DOWN ALUMINUM , TO PLACE ALUMINUM WHEELS ON A VEHICLE PURCHASED IN MAINE !! IS LIKE SENDING ONE OF OUR SERVICE PERSONS. TO WAR WITH GUNS THAT BACK FIRE, THANK YOU FOR YOUR ATTENTION ON THIS MATTER ,GOD BLESS , AWAITING YOUR REPLY FOR A SAFE RESOLUTION TO A HAZARDOUS DESIGN .

NHTSA ID 10927415 · filed Nov 22, 2016
All 12 reports naming other / unspecified

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

11
reports

From owner reports, verbatim

Under carriage is completely rotten floor boards ,shock mounts, rear frame. Garage on lunenburg st.in Fitchburg,MA said that it was so rotten that he couldn't find a safe spot to put the car on the lift to do exhaust work. Put in a complaint in Sept 2023 with NHTSA ID number 11544728. I explained to them that I had contacted Ford Motor Co. and Ford didn't want to hear it. This car is problematic.Transmission does not shift properly. This vehicle never had a recall. There is dozens of consumer complaints. This vehicle is a hazard on the road and is very expensive to repair. Under carriage is unrepairable making this vehicle junk.

NHTSA ID 11561385 · filed Dec 21, 2023

The contact owns a 2007 Ford Freestyle. The contact stated while driving at various speeds, the transmission failed to shift properly. The contact stated that the transmission warning light was illuminated. Additionally, the contact stated that the floorboard, undercarriage, and shock mounts were rusted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and determined that the VIN was not under recall. The failure mileage was unknown.

NHTSA ID 11544728 · filed Sep 15, 2023
All 11 reports naming body & structure

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

10
reports

From owner reports, verbatim

TOOK VEHICLE TO MECHANIC FOR ROUTINE ANNUAL STATE INSPECTION. VEHICLE PASSED ALL ITEMS EXCEPT THE K MEMBER FRAME (SUBFRAME) HAD EXCESSIVE RUST AND HAD CORRODED TO THE POINT THAT THE CAR WAS UNSAFE TO DRIVE UNTIL THIS DEFECT WAS CORRECTED. ESTIMATED COST FOR REPAIR WAS IN THE NEIGHBORHOOD OF $1000. VEHICLE CURRENTLY HAS 140K MILES AND IS OTHERWISE IN VERY GOOD CONDITIION.

NHTSA ID 11170897 · filed Jan 19, 2019

FROM THE 1ST DAY I LEASED THE VEHICLE FROM PROGRESSIVE AUTO, I COULD HEAR IT RAVING HIGH, STEERING WHEEL REALLY HEAVY, BRAKES SEEMED STRANGE AND HEAVY TO MOVE. BUT THE SALES MAN KEPT TELLING AND SHOWING ME A REPORT THAT THE VEHICLE IS FINE, AND KEPT SAYING, ITS THE TYPE OF ENGINE IN THE VEHICLE (CVT) THAT'S WHY IT ALL SEEMS STRANGE. I KEPT GOING BACK TO THEM ADVISING THEM THAT I KNOW SOMETHING IS WRONG, BUT THEY KEPT SAYING THEY CANNOT FIND ANYTHING WRONG. FINALLY I TOOK IT TO A FORD DEALERSHIP, AND THEY ADVISED ME IT WAS A TRANSMISSION, BRAKES AND SUSPENSION PROBLEM. AND THIS WAS NOT EVEN 2 MONTHS DOWN THE ROAD. I WAS VERY UPSET AND WANTED TO RETURN THE VEHICLE. SO THEY DECIDED TO CLAIM TO FIX THE TRANSMISSION BY INSTALLING A USED ONE. I HAD TO GET THE OTHER THINGS FIXED MYSELF. NOT EVEN A YEAR AND SOME LATER, I HAVE TO REPLACE THE TRANSMISSION AGAIN. BEFORE THE TRANSMISSION COMPLETELY DIED, AS I WAS DRIVING IT STARTED TO STALL TO A POINT I ALMOST GOT INTO A CAR ACCIDENT WITH KIDS IN THE BACK, AS THE CAR KEPT JERKING AND I DIDN'T KNOW WHAT WAS HAPPENING.THIS WAS THE WORST VEHICLE I HAVE EVER PURCHASED IN MY LIFE TIME. AND THE BEST PART, IS ONE ONE WANTS TO TAKE OWNERSHIP OF THE PROBLEM WITH THE VEHICLE THAT SEEMS TO BE VERY VERY COMMON. I WISH THE PROBLEMS WERE EASILY DIAGNOSED WHEN FIRST HAPPENING, AND IT WOULD HAVE SAVED ME ALOT OF HEADACHES. I AM USUALLY A IMPORT VEHICLE INDIVIDUAL, BUT I CHOOSE FORD AS I HEARD GREAT THINGS ABOUT THEM. BUT NOW I WILL NEVER BUY A FORD AGAIN AS IT HAS BEEN THE WORST EXPERIENCE I HAVE HAD. I NEED OVER $3000 TO FIX THE TRANSMISSION AND THE VEHICLE IS NOT EVEN WORTH THAT MUCH!

NHTSA ID 11074067 · filed Feb 21, 2018
All 10 reports naming suspension

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

10
reports

From owner reports, verbatim

MIDDLE ROW, MIDDLE SEAT, SEAT BELT LOCKED UP. THIS SEAT BELT WAS NOT IN THE FEMALE LOCK, 3-POINT SEAT BELT POSITION. IT WAS UN-ENGAGED. SEAT WAS PUT IN THE DOWN POSITION AND SEAT BELT LOCKED EVEN TIGHTER. THE SEAT WOULD NOT GO IN THE UP POSITION, THE UN-ENGAGED SEAT BELT HAD TO BE CUT SO THAT THE SEAT WOULD GO IN THE UP POSITION. *DT

NHTSA ID 10667455 · filed Dec 20, 2014

WHILE DRIVING ON HIGHWAY MY TRACTION CONTROL, AIRBAG, SEAT BELT, ABS & PARKING BRAKE LIGHTS CAME ON. I WAS ABLE TO DRIVE CAR HOME, BUT SOON AFTER MY TRANSMISSION WAS ALSO AFFECTED.TOOK CAR TO DEALER AND A WEEK LATER, THEY FINALLY FOUND THE TRACTION CONTROL MOTOR IS GONE AND NEEDS TO BE REPLACED $900.00.DEALER DOESN'T KNOW IF THE TRACTION CONTROLLER NEEDS TO BE REPLACED TOO, BUT WILL TEST THAT AFTER LOADING NEW MOTOR. IF THE CONTROLLER NEEDS TO BE REPLACED ,THEN IT'S ANOTHER 1,200.00 ON TOP OF EVERYTHING ELSE. DEALER ORIGINALLY THOUGHT IT WAS AN ELECTRICAL PROBLEM WHICH THEY NEVER FOUND AND COSTING SO MUCH MONEY AND TIME. *TR

NHTSA ID 10598988 · filed Jun 17, 2014
All 10 reports naming seat belts

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

9
reports

From owner reports, verbatim

CAR ACCELERATING WHEN AC IN ON AND AFTER AC HAS BEEN OF AFTER THAT 1 DAY USE. AC NOT WORKING PROPERTY. SENSOR ISSUES. ELECTRICAL ISSUES, EXAMPLE WINDOW NO LONGER ROLLS DOWN. TAKEN IT TO DIFFERENT MECHANICS BUT THEY CAN'T FIND THE PROBLEM. KNOW IT'S TURNING OFF ALL IN A SUDDEN AND HAVING ISSUES WITH THE CAR BRAKES TO KICK IN. HAD THAT CHECK BUT THEY SAID EVERYTHING IS GOOD, BRAKES AND ETC.... HAVE ALREADY PUT AROUND $5,000 AND STILL NOT GETTING IT TO WORK SAFELY. ALSO STEARING WHEEL GETS STUCK AS IF YOU CAN'T TURN THE WHEELS ON THE CAR AND THEN TURNS OF AFTER SECONDS.

NHTSA ID 11112239 · filed Jul 18, 2018

MY DAUGHTER WAS DRIVING THE CAR AT THE TIME AND FELT A LARGE BANG THEN SHUDDERING WITH THE VEHICLE BECOMING DIFFICULT TO STEER AND LOSING CONTROL, VEERING OFF THE ROAD EDGE. SHE REGAINED CONTROL AND BROUGHT THE CAR TO A SAFE STOP. SHE CALLED ME FOR ASSISTANCE AND I FOUND THE REAR SUB FRAME IS INFERIOR IN CONSTRUCTION AND HAD EXTENSIVE PERFORATION INCONSISTENT WITH THE REST OF THE VEHICLE. THIS CAUSED THE REAR CONTROL ARM TO SEPARATE FROM THE SUB FRAME. THE REAR WHEEL BECAME UNSTABLE CAUSING THE VEHICLE TO LOSE CONTROL. I HAVE CONTACTED FORD ON THE ISSUE, THEY HAVE RECALLS ON THE ESCAPE AND WINDSTAR FOR THE SAME PROBLEM. I HAVE ALSO FOUND THE SAME REPORTS FROM OTHER FREESTYLE OWNERS. FORD REFUSED TO ASSIST ON THE MATTER. THIS IS A SERIOUS SAFETY ISSUE. THIS OCCURRED AT RELATIVELY LOW SPEED APPROX. 35 MILES PER OUR. HAD THIS OCCURRED AT HIGHWAY SPEEDS MY DAUGHTER MAY HAVE BEEN INJURED OR KILLED.

NHTSA ID 11001445 · filed Jun 26, 2017
All 9 reports naming steering

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

6
reports

From owner reports, verbatim

THREE OUT OF FOUR TIRE VALVES CRACKED AND LEAKED AIR DURING LONG HIGHWAY TRIPS. THERE WAS NO SUDDEN FAILURE AND NO ACCIDENTS OCCURRED. THE PROBLEM WAS CORRECTED BY REPLACING THE TIRE VALVE AND REINFLATING THE TIRE. *TR

NHTSA ID 10460357 · filed Jun 2, 2012

2007 FORD FREESTYLE. CONSUMER STATES A VIBRATION/ NOISE COMING FROM THE FRONT END OF THE VEHICLE *TGW THE CONSUMER TOOK THE VEHICLE TO THE DEALER TO HAVE THE VIBRATION/NOISE INSPECTED. HOWEVER, THE DEALER STATED THERE WAS NOTHING WRONG WITH THE VEHICLE. THE CONSUMER RETURNED TO THE DEALER BECAUSE THE FRONT END NOISE HAD WORSENED. THE DEALER INFORMED THE CONSUMER THAT ALL FOUR PIRELLI P6 TIRES WERE CUPPED WITH FLAT SPOTS. THE DAMAGE WAS ON THE INSIDE EDGE ONLY OF ALL FOUR TIRES. THE CONSUMER ALSO STATED THE TIRES WERE REGULARLY BALANCED AND ROTATED. UPON RESEARCH, THE CONSUMER LEARNED THE PIRELLI P6 TIRES FORD INSTALLED AT THE FACTORY HAD BEEN PROBLEMATIC WHEN USED ON THE 2005/2007 FORD FREESTYLES. THE REPORT DESCRIBED THE EXACT SAME PROBLEM AND SHOWED A TYPICAL WEAR PATTERN THAT HE EXPERIENCED WITH HIS VEHICLE. AFTER 2 1/2 YEARS, THE DEALER CONFIRMED THE NOISE WAS INDEED COMING FROM THE TIRES. THE CONSUMER STATED THE QUESTION STILL REMAINS AT WHICH CAUSED THE PROBLEM; THE TIRES OR THE SUSPENSION. *JB

NHTSA ID 10347682 · filed Aug 5, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

4
reports

From owner reports, verbatim

A DASHBOARD LIGHT REFUSES TO GO OFF. WE CANNOT PASS INSPECTION WITH THIS ON...

NHTSA ID 11205659 · filed May 6, 2019

FREESTYLE MODEL NOT LISTED UNDER SELECTIONS IN APP.

NHTSA ID 10725559 · filed Jun 16, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

3
reports

From owner reports, verbatim

I FOLDED DOWN THE SECOND ROW 2/3 SEAT TO VACUUM MY SEATS AND THE SEAT BELT LOCKED AND THE SEAT WON'T GO BACK UP. EWALD IN HARTFORD SAID THEY WOULD FIX IT AND THEN CHANGED THEIR MIND. THERE'S A WARNING STICKER SAYING NO ONE SHOULD SIT IN THE THIRD ROW WHILE THE SEAT IN FRONT IS FOLDED. I'M STILL GOING TO HAVE TO PUT MY KIDS IN THE THIRD ROW. I HAVE 3 KIDS. EWALD SAID IT WOULD BE $600 SOME TO FIX IT AND I DON'T THINK I SHOULD BE RESPONSIBLE. I KNOW IT'S AN OLDER CAR BUT IT'S NOT LIKE I HAVE EVER FOLDED THE SEAT DOWN BEFORE WHERE IT WOULD WEAR OUT. I FOLD THE SECOND ROW 1/3 SEAT DOWN ALL THE TIME TO LET SOMEONE IN THE BACK. I BELIEVE THIS IS A SAFETY ISSUE THAT FORD SHOULD RECALL OR THE EWALD DEALERSHIP SHOULD TAKE CARE OF. *TR

NHTSA ID 10584668 · filed Apr 24, 2014

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH IN REVERSE, THERE WAS AN UNEXPECTED INCREASE IN ACCELERATION WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED SEVERAL TIMES BEFORE COMING TO A STOP. THE VEHICLE WAS TAKEN TO THREE DIFFERENT INDEPENDENT MECHANICS AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. IN ADDITION, THE CONTACT STATED THAT ALL FOUR POWER DOOR LOCKS FAILED TO LOCK. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

NHTSA ID 10515053 · filed Jun 4, 2013

Too few reports in this category for a page of its own — they appear in the full complaint list.

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

3
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. WHEN SHIFTING GEARS OR DEPRESSING THE BRAKE PEDAL, THE VEHICLE JOLTED. ADDITIONALLY, THE AIR CONDITIONING UNIT WOULD ONLY CIRCULATE WHILE DRIVING. WHILE AT A STOP, THE AIR CONDITIONING WOULD NOT RELEASE COLD AIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE MAY HAVE BEEN A TRANSMISSION MALFUNCTION AND A DEFECT WITHIN THE AIR LINES, WHICH POTENTIALLY CAUSED THE AIR CONDITIONING TO MALFUNCTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

NHTSA ID 10639210 · filed Sep 26, 2014

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHEN THE AIR CONDITIONER WAS ON, THE VEHICLE DISPLAYED A JERKING MOTION. THE CONTACT HAD TO TURN THE AIR CONDITIONER AND VEHICLE OFF; HOWEVER, WHEN THE VEHICLE WAS TURNED BACK ON, IT BEGAN TO FUNCTION NORMALLY. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 47,000 AND THE CURRENT MILEAGE WAS 47,500. THE VIN WAS UNAVAILABLE.

NHTSA ID 10437937 · filed Dec 1, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

2
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. WHILE STOPPED AT A LIGHT, THE CONTACT NOTICED THAT THE DEFROSTER STOPPED EMITTING HOT AIR AND THE WINDSHIELD WOULD NOT DEFROST. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN REPLACED THE THERMOSTAT, HEATER CORE, AND WATER PUMP. THE FAILURE CONTINUED AFTER THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS A CHARACTERISTIC OF THE VEHICLE AND THERE WAS NOTHING THEY COULD DO TO ASSIST. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,688. UPDATED 06/26/12 *BF

NHTSA ID 10458667 · filed May 16, 2012

THE BACK WINDOW IN MY '07 FORD FREESTYLE WAS BROKEN FROM BACKING INTO A DUMPSTER IN THE SUMMER OF '07 AND HAD NO PROBLEMS UNTIL THIS WINTER WITH THE GLASS MYSTERIOUSLY SHATTERING FROM MY APPARENT LASER GAZE! WE HAD THE GLASS REPLACED ONLY 6 WEEKS AGO AND THIS MORNING WALKED UP TO MY CARS BACK WINDOW SHATTERED YET AGAIN FOR NO APPARENT REASON! I CAN ONLY ATTRIBUTE THIS ANOMALY TO A MANUFACTURER'S DEFECT, INSTALLERS INCOMPETENCE, PRIOR ACCIDENT PARTS NOT FIXED PROPERLY OR A MANUFACTURERS POOR DESIGN...ALL OF WHICH DO NOT INCLUDE ME THE BUYER! I SHOULDN'T BE AFRAID TO TOUCH MY VEHICLE FOR THE FEAR IT MIGHT SHATTER AND ALSO IT SHOULDN'T ISN'T GLASS SUPPOSED TO BE MORE DURABLE OUT IN THE AIR IT CAN ONLY BE SOMETHING CONTAINED IN THE BACK WINDOW STRUCTURE ITSELF. *TR

NHTSA ID 10255474 · filed Jan 18, 2009

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

1
report

From owner reports, verbatim

OUR CAR WAS QUITE NEW. MY DAUGHTERS AND I WERE IN THE CAR AT A STOP LIGHT. SOMEONE WAS IN FRONT OF ME AT THE TIME AND THEY WERE MAKING A RIGHT HAND TURN. WHEN I WAS SLIGHTLY ROLLING FORWARD I APPLIED PRESSURE TO THE BRAKE AND MY CAR JUMPED OR LUNGED FORWARD-CAUSING AN ACCIDENT WITH 4 KIDS AND 2 ADULTS INVOLVED. THIS IS THE FIRST OF MANY INCIDENTS WITH MY CAR PROACTIVELY MOVING. *TR

NHTSA ID 10464415 · filed Jul 6, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

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