RoadVitals

2007 Ford Freestyle Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
893
Latest Jan 14, 2025
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
28
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Nov 3, 2006

What this page shows

Our database holds 893 NHTSA owner-reported complaints for the 2007 Ford Freestyle. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 893 · page 1 of 36

Powertrain (other)
Filed Jan 14, 2025

The contact owns a 2007 Ford Freestyle. The contact stated while driving approximately 10 MPH in a parking lot, the contact depressed the brake pedal and the vehicle jolted forward. The contact stated that the vehicle was also hesitating before moving forward when the gear shifter was shifted into drive. The contact stated that the failure was a recurring failure and there was an abnormal sound coming from underneath the vehicle. The contact stated no warning light was illuminated. The contact stated that the failure recurred at various speeds. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that there was an internal failure that had caused the failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.

NHTSA ID
11635828
Incident
Jun 14, 2024
Mileage
80,000 mi
Body & structure
Filed Dec 21, 2023

Under carriage is completely rotten floor boards ,shock mounts, rear frame. Garage on lunenburg st.in Fitchburg,MA said that it was so rotten that he couldn't find a safe spot to put the car on the lift to do exhaust work. Put in a complaint in Sept 2023 with NHTSA ID number 11544728. I explained to them that I had contacted Ford Motor Co. and Ford didn't want to hear it. This car is problematic.Transmission does not shift properly. This vehicle never had a recall. There is dozens of consumer complaints. This vehicle is a hazard on the road and is very expensive to repair. Under carriage is unrepairable making this vehicle junk.

NHTSA ID
11561385
Incident
Sep 11, 2023
Body & structurePowertrain (other)
Filed Sep 15, 2023

The contact owns a 2007 Ford Freestyle. The contact stated while driving at various speeds, the transmission failed to shift properly. The contact stated that the transmission warning light was illuminated. Additionally, the contact stated that the floorboard, undercarriage, and shock mounts were rusted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and determined that the VIN was not under recall. The failure mileage was unknown.

NHTSA ID
11544728
Incident
Aug 23, 2022
Filed Jun 27, 2022

I had an oil change for vehicle. Service technician listed on report of vehicle that the subframe has several holes in it and a long crack along the seam . It was serviced by the facility that does my servicing so I believe that qualifies as a dealer. I transport four children back and forth to school and am very concerned about the vehicle “ falling apart!” I understand that the Taurus and the Freestar have the same subframe and those have been recalled. I would think that the Freestyle should be recalled also. There were no warning lights or messages related to this problem. I have now reported this and am asking you to take action to repair this problem. Thank you!

NHTSA ID
11471210
Incident
Jun 13, 2022
Filed Mar 24, 2022

Front crossmember/subframe that supports the motor and transmission as well as connects controls arms for both front wheels rusted out almost causing an accident due to loss of vehicle control.

NHTSA ID
11458114
Incident
Mar 23, 2022
Transmission
Filed Dec 28, 2021

The contact owns a 2007 Ford Freestyle. The contact stated that while driving approximately 55 MPH or above, the vehicle would suddenly go into limp mode and fail to accelerate. There was a warning light that displayed a wrench however, the contact did not know what was indicated specifically. The contact had not taken the vehicle to the dealer to be diagnosed. The contact stated that after researching the cause of the failure he became aware that the transmission was faulty. Additionally, that type of transmission was discontinued by the manufacturer. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.

NHTSA ID
11445274
Incident
Jun 28, 2021
Mileage
100,000 mi
Driver assistancePowertrain (other)
Filed Mar 23, 2021

THE CAR SUDDENLY STARTED MAKING NOISE THEN A WRENCH LIGHT SHORTLY AFTER CAME ON AND MOTOR/ TRANSMISSION MAYBE REVES VERY HIGH AND CAN'T DRIVE IT

NHTSA ID
11404483
Incident
Mar 28, 2014
Mileage
90,000 mi
Powertrain (other)
Filed Nov 9, 2020

MY 2007 FORD FREESTYLE 2WD CVT TRANSMISSION MAKING NOISE IN PARK AND NEUTRAL. TOOK TO MECHANIC AND WAS INFORMED THAT THE INPUT SHAFT AND BEARING WAS BAD. TRANSMISSION SHOP SAID SAME THING. DID RESEARCH AND FOUND HUNDREDS AND HUNDREDS OF COMPLAINTS ABOUT SAME ISSUE.

NHTSA ID
11373752
Incident
Sep 1, 2020
Mileage
180,000 mi
Driver assistance
Filed Oct 14, 2020

WHEN DRIVING THE CAR SUDDENLY LURCHES FORWARD. I HAVE HAD THE CAR 3 DAYS AND IT HAS DONE THIS TWICE. BOTH TIMES I WAS ON CITY STREETS DRIVING UP A SLIGHT INCLINE. THE FIRST TIME I WAS DRIVING ABOUT 35 MPH. TWO DIFFERENT TOWNS TWO DIFFERENT HILLS. THE FIRST WAS A FREEWAY OVERPASS AND THE SECOND WAS JUST A STREET ON A HILL. TODAY I HAD JUST PULLED OUT FROM A STOP SIGN AND WAS ACCELERATING UP THE HILL BETWEEN 20-30 MPH IT LURCHED/SURGED AGAIN!

NHTSA ID
11364372
Incident
Oct 14, 2020
Mileage
247,000 mi
Body & structure
Filed Sep 11, 2020

WHILE DRIVING ON THE HIGHWAY, THE FORD FREESTYLE HAD A SUDDEN JOLT/WIGGLE DURING A LONG SWEEPING TURN TO THE LEFT. CONTINUED DRIVING HOME FOR 200 MILES WITHOUT ISSUES. THE DRIVER'S REAR WHEEL APPEARED CROOKED (SPLAYING OUT) AFTERWARDS. CAR WAS BROUGHT IN FOR INSPECTION AND THE REAR SUBFRAME WAS BROKEN. MECHANIC NOTICED LARGE AMOUNT OF RUST. CAR HAS 161K MILES.

NHTSA ID
11354391
Incident
Aug 10, 2020
Mileage
161,000 mi
Brakes
Filed Sep 3, 2020

2007 FORD FREESTYLE. CONSUMER WRITES IN REGARDS TO BRAKE HOSE LEAK. *LD THE CONSUMER STATED WHILE DRIVING THE BRAKES FAILED, NEARLY CAUSING A CRASH. IT WAS DETERMINED THAT A BREAKLINE HOSE CONNECTED TO THE ABS RUPTURED. THE VEHICLE WAS REPAIRED.*JS

NHTSA ID
11352631
Incident
Jul 12, 2017
Mileage
140,000 mi
Powertrain (other)
Filed Sep 2, 2020

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STARTED TO STALL WITH THE CHECK ENGINE WARNING LIGHT APPEARING ON THE INSTRUMENT PANEL. THE CONTACT IMMEDIATELY PULLED OVER AND PLACED THE VEHICLE INTO PARK. THE CONTACT THEN PLACED THE VEHICLE BACK INTO DRIVE AND THE VEHICLE HESITATED UPON DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE FAILED ACCELERATE ABOVE 15 MPH. THE FOLLOWING DAY, THE CONTACT ATTEMPTED TO START THE VEHICLE HOWEVER, THE VEHICLE FAILED TO START. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHO RESTARTED THE VEHICLE HOWEVER, THE VEHICLE WAS DIAGNOSED WITH A POSSIBLE TRANSMISSION FAILURE. THE VEHICLE WAS RETURNED TO THE CONTACT UNREPAIRED. THE FAILURE PERSISTED. NEITHER THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.

NHTSA ID
11352733
Incident
Aug 27, 2020
Mileage
97,000 mi
Engine
Filed Aug 28, 2020

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL AT A FAST FOOD DRIVE THRU AND AFTER TURNING ON THE AC, WHEN THE VEHICLE JERKED FORCEFULLY FORWARD AND STALLED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE WAS ABLE TO RESTART THE VEHICLE AND DRIVE TO HER DESTINATION. THE CONTACT STATED SHE HAD EXPERIENCE THE FAILURE MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 115,000.

NHTSA ID
11351894
Incident
Feb 1, 2020
Mileage
115,000 mi
Filed Aug 20, 2020

TL* THE CONTACT CALLED ON BEHALF OF HIS MOTHER WHO OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED WHILE HIS MOTHER WAS IDLING AT A FAST FOOD DRIVE THRU, THE VEHICLE INADVERTENTLY LUNGED FORWARD. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER CONTINUED TO DRIVE TO HER RESIDENCE. A DEALER WAS NOT CONTACTED. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 140,000.

NHTSA ID
11350482
Incident
Nov 14, 2019
Mileage
140,000 mi
Driver assistance
Filed Aug 14, 2020

MY 2007 FORD FREESTYLE IS LUNGING WHEN I AM STOPPED AND TAKE MY FOOT OFF BRAKE PEDAL. VERY DANGEROUS SITUATION AS THIS COULD EASILY CAUSED OTHER PROPERTY DAMAGE OR EVEN BODILY INJURY SHOULD SOMEONE BE WALKING IN FRONT OF MY VEHICLE. I SEE THAT THERE HAVE BEEN NUMEROUS COMPLAINTS WITH REGARDS TO THIS PROBLEM. THE LUNGING SEEMS WORSE WHEN IT IS HOT OUTSIDE AND CAR AC IS ON. IF VEHICLE IS ALLOWED TO IDLE IN HOT WEATHER FOR MORE THAN 5-10 MINUTES THE WRENCH LIGHT WILL GENERALLY COME OUT AND ENGINE WILL DIE. AN ACCIDENT COULD EASILY OCCUR WHICH WOULD NOT BE THE FAULT OF THE DRIVER.

NHTSA ID
11349302
Incident
Aug 4, 2020
Mileage
139,000 mi
Driver assistance
Filed Jul 29, 2020

WELL I NOTICED THIS ISSUE A COUPLE MONTHS AGO, I BOUGHT THE CAR BACK IN JULY OF 2019 WITH 123,000 MILES. WHENEVER I GO TO PARK OR REVERSE WITH THE A/C ON OR ANYTHING MY CAR LUNGES WITHOUT ME EVEN TOUCHING THE ACCELERATION AND I HAVE TO SLAM ON THE BRAKES NOT TO HIT ANYTHING. AND TODAY I REVERSED OUT OF A PARKING SPOT AND IT LUNGES AS USUAL AND WHEN I STARTED DRIVING DOWN THE ROAD A WRENCH LIGHT FLASHED ON AND I WASN'T GETTING AS MUCH ACCELERATION AS USUAL. I'VE BEEN RESEARCHING AND THIS SEEMS TO BE A PROBLEM A LOT OF PEOPLE HAVE HAD WITH THIS CAR. IT JUST SCARES ME WITH IT LUNGING AND SPEEDING UP ON ITS OWN IN DRIVE THRUS, PARKING LOTS/SPOTS, AND SIMPLY WHEN I'M SITTING AND TURN MY WHEEL JUST A LITTLE BIT IT DECIDES IT WANTS TO ACCELERATE ON ITS ON! ALL THIS HAPPENED MOSTLY WHEN I JUST START DRIVING, OR PULLING IN SOMEWHERE OR REVERSING, AND SOMETIMES WHEN I'M STATIONARY AT A DRIVE THRU.

NHTSA ID
11341970
Incident
Jul 28, 2020
Mileage
134,000 mi
Engine
Filed Jun 24, 2020

DURING LOW SPEEDS THE VEHICLE SURGES!. WITHOUT HOLDING THE BRAKE DOWN HARD THIS WOULD HAVE RESULTED IN DAMAGE TO MY VEHICLE AND IN SOME CASES OTHERS. THIS OCCURS SOMETIMES AT A COMPLETE STOP LIKE IN LINE AT A RESTAURANT OR EVEN IN A PARKING SPOT. THIS OBVIOUSLY ONLY HAPPENS WHEN THE VEHICLE IS IN GEAR (DRIVE). THIS HAS HAPPENED MANY TIMES AND USUALLY WHEN THE VEHICLE IS WARMED UP. IT HAS ALSO DIED AFTER THE SURGE. *TR

NHTSA ID
11330629
Incident
Jun 18, 2020
Mileage
192,000 mi
Powertrain (other)
Filed Mar 6, 2020

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE HESITATED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT STATED THAT THE TRANSMISSION WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS FIRST TOWED TO THE RESIDENCE AND THEN DRIVEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE THROTTLE BODY WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

NHTSA ID
11316537
Incident
Mar 4, 2020
Mileage
170,000 mi
Engine
Filed Dec 21, 2019

LUNGING, LUGGING, WHILE STATIONARY OR AT LOW SPEED, FORWARD OR REVERSE, WARNING LIGHTS COME ON. I SEE THIS SAME COMPLAINT HUNDREDS OF TIMES ON THIS NHTSA SITE AS WELL AS INTERNET SEARCHES. AFTER READING NUMEROUS DETAILED ISSUES AND MATCHING MINE TO SPECIFIC COMPLAINTS, IT WAS DETERMINED THAT THE ISSUE IS THE THROTTLE BODY. I TOOK MY VEHICLE TO MY TRUSTED MECHANIC FOR REMOVAL AND THOROUGH CLEANING. THIS INEXPENSIVE REPAIR RESOLVED THE ENGINE LUNGING ISSUE. PLEASE PROVIDE THIS INFORMATION TO FORD SERVICE DEPARTMENTS VIA BULLETINS OR WHATEVER, SO THIS PROBLEM CAN BE RESOLVED EASILY AND QUICKLY. THE LUNGING IS A SERIOUS PROBLEM, WITH THE VEHICLE SUDDENLY SURGING FORWARD FROM AN IDLING POSITION WITH FOOT ON THE BRAKE. I SEE THAT EXPENSIVE, UNNECESSARY REPAIRS ARE BEING PERFORMED WHICH HAVE NOTHING TO DO WITH THE ISSUE. IT IS A THROTTLE BODY THAT JUST NEEDS TO BE CLEANED.

NHTSA ID
11290472
Incident
Oct 15, 2019
Mileage
80,000 mi
Driver assistancePowertrain (other)
Filed Dec 10, 2019

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE SEIZED AND THE POWER TRAIN AND BATTERY WARNING INDICATORS ILLUMINATED. THE CONTACT ATTEMPTED TO START THE VEHICLE, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT AN UNKNOWN COMPUTER NEEDED TO BE REPLACED. THE VEHICLE'S BATTERY AND BODY CONTROL MODULE WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT REFERENCED NHTSA ACTION NUMBER: PE11018 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 161,000.

NHTSA ID
11288262
Incident
Oct 16, 2019
Mileage
161,000 mi
Powertrain (other)
Filed Aug 22, 2019

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE TRANSMISSION WAS NO LONGER FUNCTIONING. THE VEHICLE WAS TAKEN TO TRUCK CITY FORD (15301 I-35, BUDA, TX 78610) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

NHTSA ID
11245832
Incident
Aug 21, 2019
Mileage
100,000 mi
Fuel system
Filed Jul 11, 2019

AUTO WAS REPAIRED 2008 BY NON FORD DEALER BEFORE THE RECALL HAPPENED FOR PROBLEM OF AUTO SURGING FORWARD AND BACKWARDS. THEN FORD REIMBURSED THE MONEY $700.00 OF REPAIR. NOW CAR HAS 110K MILES AND IS SURGING FORWARD AND BACKWARDS AGAIN . VERY DANGEROUS FOR ME AND FAMILY. I WOULD LIKE FOR FORD TO REPAIR MY VEHICLE AGAIN. ORIGINAL REPAIR WAS FOR THE CAR SURGING FORWARD AND BACKWARDS AND I FEEL THAT WITH ONLY 110K MILES ON IT, I SHOULD NOT BE EXPERIENCING THIS DANGEROUS ISSUE AGAIN!!!

NHTSA ID
11230945
Incident
Jul 8, 2019
Mileage
110,000 mi
Powertrain (other)
Filed Jul 9, 2019

TRANSMISSION MAKES A BUZZIN,WHIRRING SOUND IN PARK AND REVERSE...FROM WHAT I READ ONLINE FROM MANY OTHERS..THIS NOISE PRELUDES TRANSMISSION FAILURE WHILE DRIVING DOWN THE ROAD...MOST OF THE TIME CAUSING AN EMERGENCY SITUATION THAT COULD CAUSE AN ACCIDENT WITH PERSONAL INJURY...FORD IS AWARE OF THE PROBLEM, OR SHOULD BE BY THE NUMEROUS COMPLAINTS OVER THE YEARS, BUT HAS YET TO OWE UP TO THE TRANSMISSION FAILURES, CAUSING A MONETARY HARDSHIP FOR THE OWNERS OF SAID VEHICLES OR THE ALMOST TOTAL LOSS OF THE VEHICLES VALUE. IT IS THE RESPONSIBILITY OF THE NHTSA TO INVESTIGATE COMPLAINTS SUCH AS THESE, THEN DEMAND THE MANUFACTURERS START THE RECALL PROCESS TO PERMANENTLY REPAIR SAID TRANSMISSIONS ( CVT ) OR REPLACE COMPLETE UNIT AT MANUFACTURERS EXPENSE. START THE JOB YOU PEOPLE ARE PAID GENEROUSLY TO DO. U TUBE HAS MANY VIDEOS OF PEOPLE TELLING THEIR PROBLEMS, AND VIDEOS OF MECHANICS EXPLAINING THE PROBLEMS

NHTSA ID
11230478
Incident
Jul 7, 2019
Mileage
168,700 mi
Filed Jul 2, 2019

WHEN THE CAR IS PARKED IT LIKES TO EXHILARATE AND IF YOU'RE ON PRESSING ON THE BREAK IT WANTS TO EXHILARATE

NHTSA ID
11229061
Incident
Jun 29, 2019
Mileage
115,870 mi
Airbags
Filed May 6, 2019

A DASHBOARD LIGHT REFUSES TO GO OFF. WE CANNOT PASS INSPECTION WITH THIS ON...

NHTSA ID
11205659
Incident
Mar 29, 2019
Mileage
89,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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