Owner-reported complaints naming the fuel system system, filed with NHTSA
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Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2007 Ford Fusion submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 18 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
AIR BAG ON DASH BOARD IS ON. MY GEARS WON'T SWITCH HOW THEY USED TO. IT TAKES A VERY LONG TIME FOR ME TO GET THE GEAR ON DRIVE MODE. STEPPING ON THE GAS BREAK TO MOVE GEAR, IT ALSO DOESN'T HELP.
DOOR HANDLE DRIVER SIDE GAS TANK AIR BAGS RECALL BUT NO DOOR HANDLE
DRIVING WEST ON THE PENNSYLVANIA TURNPIKE COMING FROM THE JERSEY SHORE DOING 74 MILES PER HOUR IN THE LEFT LANE WHEN SUDDENLY. I FEEL A SHIFT IN MY CAR AND MY SPEEDOMETER STARTS DROPPING, MY FOOT IS ON THE GAS PEDAL AND IT'S NOT MAKING A DIFFERENCE. 3 KIDS IN THE BACKSEAT ARE ASLEEP THANKFULLY. AS THAT HAPPENS A WRENCH LIGHT APPEARS ON MY INSTRUMENT PANEL. I NOW HAVE ZERO ACCELERATION POWER ON A MAJOR HIGHWAY AND NEED TO GET OVER 3 LANES TO THE SHOULDER. I PUT MY HAZARDS ON AND DRIFT OVER WITH A POUNDING HEART THAT I AM MY KIDS ARE ABOUT TO DIE. LUCKILY I WAS FORTUNATE TO MAKE IT TO THE SHOULDER. NOW I'M IN A SITUATION WHERE I AM ON THE SHOULDER OF A HIGHWAY WITH KIDS IN THE CAR AND NOT A CLUE IN THE WORLD OF WHAT'S WRONG WITH MY VEHICLE. I LOOK AT MY MANUAL TO SEE WHAT THE WRENCH LIGHT INDICATOR MEANS AND IT SAYS THROTTLE CONTROL / TRANSMISSION CONTACT YOUR AUTHORIZED DEALER AS SOON AS POSSIBLE.IT'S A SUNDAY CAN'T DO THAT. I AM ABLE TO GET SOMEONE TO PICK US UP OFF OF THE TURNPIKE WITH 3 LITTLE KIDS AND GET IT TOWED. THE FORD DEALERSHIP TOLD ME THAT I NEED A NEW THROTTLE BODY. I AM NOT SURE HOW THIS IS NOT A SAFETY RECALL ISSUE, THE ONLY THING I CAN THINK OF IS THAT ME AND MY KIDS DID NOT DIE. I'M ASSUMING THAT IS THE ONLY WAY SOMETHING LINE THIS IS TAKEN SERIOUSLY. PLEASE PUT YOURSELF IN MY SITUATION WITH YOUR KIDS IN THE BACK ON A MAJOR HIGHWAY AND TELL ME HOW YOU WOULD FEEL? THIS REALLY NEEDS A SERIOUS AND QUICK LOOKING INTO.
TAKATA RECALL ENGINE GOES INTO LIMP MODE WHILE DRIVING DOWN THE INTERSTATE. WRENCH APPEARS AND ENGINE DOES NOT GO ABOVE 2500 RPM. SHUT VEHICLE OFF, IT RUNS PROPERLY. THEN IT DOES IT AGAIN.
ELECTRONIC THROTTLE BODY MALFUNCTION WHILE DRIVING ON HIGHWAY AT 70MPH (SPEED LIMIT), USING CRUISE CONTROL. ALL ACCELERATION CONTROL STOPPED WORKING. HAD TO MANEUVER ACROSS HIGHWAY, THROUGH ACTIVE TRAFFIC, TO SHOULDER TO TURN OFF THE CAR. WAITED FOR A FEW MINUTES AND SUCCESSFULLY RESTARTED. GOT HOME AND HAD TO TAKE THE CAR TO THE MECHANIC THE NEXT DAY BECAUSE IT WOULDN'T ACCELERATE PAST 40MPH.
I WAS GOING ON A TRIP TO VISIT FAMILY AND MISSOURI FROM WI AND MY 2007 FORD FUSION LOST ALL POWER. THE WRENCH LIGHT CAME ON AND CHECK ENGINE LIGHT CAME ON. I HAD THE CODES READ AND STATED THAT IT WAS A THROTTLE BODY ISSUE. ANY TIME I USE THE CURSE CONTROL ON LONG TRIPS THIS HAPPENS.
OUR FORD FUSION SUDDENLY LOST POWER AND STARTING ACTING IN AN UNPREDICTABLE FASHION, WHILE TRAVELING ON RTE 95 NORTH IN THE PASSING LANE. WE NARROWLY AVOIDED A REAR END COLLISION WITH THE VEHICLE BEHIND US, AS WELL AS OTHER VEHICLES AS WE WORKED TO GET OVER TO THE SAFETY OF THE BREAKDOWN LANE. AN ORANGE WRENCH LIGHT WAS IN AN "ON" STATE AND THE CAR WAS RUNNING VERY ROUGH. AFTER CHECKING ALL GAUGES AND FLUIDS, I RESTARTED THE CAR AND FOUND IT TO BE IN A NORMAL STATE AGAIN, WITH NO WRENCH LIGHT VISIBLE. WE TURNED AROUND AND HEADED HOME. THIS CONDITION OCCURRED ONE MORE TIME ABOUT 45 MILES LATER, JUST A FEW MILES FROM OUR HOME, SAME RESULT. I RESEARCHED THE ISSUE AND FOUND THAT THE NHTSA IS AWARE OF THIS PROBLEM AND HAS BEEN ASKED TO FIX OVER 1 MILLION CARS EXHIBITING THE SAME ISSUE. I CONTACTED FORD, AS RECOMMENDED IN A REPORT I DISCOVERED ONLINE. THEIR RESPONSE WAS THAT, WHILE THEY WERE AWARE OF THE ISSUE AND THE PROBLEMS IT CAUSES, OUR 2007 FUSION WAS NOT COVERED AND WE ARE RESPONSIBLE FOR THE REPAIRS. THIS ISSUE JUST OCCURRED TODAY, THEREFORE I HAVE NO DOCUMENTATION, OTHER THAN WHAT IS AVAILABLE ON MANY WEBSITES AND BLOGS, DOCUMENTED BY OTHER FORD OWNERS, COMPLAINING OF THE SAME ISSUE. AM I TO UNDERSTAND THAT OF THE MILLION PLUS CARS HAVING THIS PROBLEM, SOME WILL BE CORRECTED, WHILE FOR SOME REASON THAT FORD COULD NOT EXPLAIN, SOME ARE NOT?
GOING DOWN THE ROAD AT SPEED, CAR MAKES NOISE THEN LOSSES ABILITY TO ACCELERATE, WRENCH WARNING LIGHT COMES ON. VERY DANGEROUS TO HAVE HAPPEN ON BUSY STREET. PULL OVER, TURN MOTOR OFF, RESTART THE CAR AND NO WRENCH LIGHT, CAR CAN GO WITHOUT PROBLEM. HAS HAPPENED ON SEVERAL OCCASIONS.
TRAVELLING ON HIGHWAY AT STEADY CRUISING SPEED. ROAD WAS FLAT AND STRAIGHT. THROTTLE BODY FAILED SUDDENLY AND LEFT ME WITHOUT ANY ACCELERATION ABILITY. HAD TO PULL OFF TO SIDE OF A MAJOR HIGHWAY WITHOUT RESPONSIVE GAS PEDAL AND CAR DECELERATING QUICKLY.
PASSENGER SIDE AIRBAG IS BULGING UP ON ONE SIDE. I PARK IN A GARAGE AND I'M IN WI SO WE DON'T GET EXTREME HEAT, SO I'M NOT SURE WHY I'M HAVING A ISSUE. IT'S EITHER AN AIRBAG ISSUE OR A DASHBOARD ISSUE. MY PASSENGER SIDE AIRBAG LIGHT APPEARS TO BE WORKING FINE...IT ONLY GOES ON WITH A PASSENGER OR WHEN MY PURSE GETS TOO HEAVY AND ITS ON THE SEAT. ALSO, MY ACCELERATOR PETAL MAKES A WEIRD STATIC-SOUNDING NOISE WHEN IT'S AT A CERTAIN POSITION. IT HAS NOTHING TO DO WITH SPEED, IT HAPPENS AT VARIOUS SPEEDS, SO IT'S ONLY WHEN THE PETAL IS HELD IN THE SAME SPOT WHICH IS ABOUT HALFWAY DOWN TO THE FLOOR. IF I PRESS THE PETAL DOWN BEYOND THIS SPOT OR RAISE MY FOOT SO THE PETAL IS ABOVE THAT SPOT, THE NOISE STOPS...ONLY TO RETURN AGAIN WHEN THE PETAL EVENTUALLY LANDS BACK IN THAT PROBLEMATIC SPOT (ABOUT HALFWAY DOWN).
I WAS ON THE THRUWAY WHEN THE CAR STARTED TO STALL A GREEN WRENCH LIGHT WENT ON. I PULLED OVER AND SHUT THE CAR OFF THEN I STARED THE CAR IT WAS FINE. THE CAR HAD 24,000 MILES ON IT. WHEN THE CAR HAD 33,110 ON IT I WAS ON THE THRUWAY IT SEEMED TO STALL AND LOSE POWER. I LIMPED HOME. I CALLED FORD THEY SAID I HAVE TO BRING IT IN BUT THE GREEN LIGHT MUST BE ON. TO TEST IT. THE CARS GREEN LIGHT CAME ON THE CAR STARTED TO STALL AND LOSE POWER SO I DROVE IT TO THE FORD DEALERSHIP. THE CAR LOST POWER IT WILL GO 21 MPH. IT HAS 33,226 MILES ON IT. THE DEALERSHIP SAID NO RECALL ON IT AND NO CUSTOMER SATISFACTION PROGRAM. SO I WAS TOLD TO DRIVE IT HOME YES DRIVE IT HOME AND COME BACK IN TWO DAYS.
WENT TO PASS A SLOW MOVING VEHICLE AND WHEN GAS PEDAL WAS PRESSED THE VEHICLE RESPONDED WITH NO POWER, SHUDDERED, AND STALLED. HAD TOWED TO A LOCAL TRUSTED MECHANIC WHO WAS UNABLE TO DIAGNOSE A SPECIFIC PROBLEM BECAUSE THE HE WAS GETTING "CRAZY PROBLEM CODES". VEHICLE WAS TOWED TO A FORD DEALER WHO DISCOVERED THE COILS WERE DESTROYED DUE TO A PCM FAILURE. COILS AND PCM REPLACED AT THE COST OF $2,200. DRIVING HOME AFTER VEHICLE WAS "REPAIRED" CHECK ENGINE LIGHT CAME ON. TOOK VEHICLE BACK TO DEALERSHIP, DIAGNOSED A CATALYTIC CONVERTER FAILURE. CATALYTIC CONVERTER FAILED DUE TO THE PCM/COIL FAILURE. VEHICLE WILL NOT PASS EMISSIONS INSPECTION UNTIL CONVERTER IS REPAIRED/REPLACED AT AN ADDITIONAL COST OF $2,000+. DEALERSHIP INDICATED THAT NOTHING COULD HAVE BEEN DONE TO PREVENT THE PCM/COIL FAILED, IT "JUST HAPPENED". BASIC RESEARCH SHOWS THAT THIS HAPPENS WITH ENOUGH FREQUENCY THAT FORD MUST BE AWARE OF THE PROBLEM. VEHICLE 2007 FORD FUSION V6 AWD. *TR
VEHICLE WAS MISSING, THOUGHT IT WAS PLUGS OR NEEDED TUNEUP. MECHANIC SAID 2 COILS WERE BURNT OUT AND NEEDED REPLACEMENT ALONG WITH PLUGS. HAD TWO REPLACED AND 6 PLUGS REPLACED. THE NEXT WEEK SAME PROBLEM, TOOK BACK TO MECHANIC, SAID ANOTHER COIL BURNT OUT, CHECKED COMPUTER AND SAID DEALER WOULD NEED TO LOOK AT PROBLEM, MAY BE AN ONBOARD COMPUTER ISSUE CALLED PCM. RESULT: FORD DEALER DX COMPUTER ISSUE,CALLING FOR REPLACEMENT AND ALSO ALL COILS AND PLUGS. TOTAL COST OF MECHANICS AND DEALER... $581 PLUS 2015= 2596. NO PROBLEMS SINCE, BUT WAS WARNED THAT THIS COULD HAPPEN AGAIN BY DEALER, AND THAT THIS WOULD BE WARRANTIED. NOT SURE IF THAT IS TRUE. DEALER WOULD NOT ADMIT TO ANY PROBLEMS WITH OTHER FUSIONS, NOR WOULD REGIONAL FORD CUSTOMER SERVICE REP. WILL KEEP CAR FOR A YEAR OR SO AND SEE WHAT HAPPENS, MOST LIKELY TRADING WITHIN THE NEXT TWO YEARS. DONT WANT THAT SAME PROBLEM TO HAPPEN AGAIN. *TR
DRIVING ALONG A FOUR LANE HIGHWAY AT APPROXIMATELY 60MPH WHEN SUDDENLY THE VEHICLE STOPPED ACCELERATING, I HAD TO PUT IT IN NEUTRAL, LETTING IT COAST, TURN THE ENGINE OFF AND QUICKLY BACK ON. IT ALLOWED ME TO CONTINUE NORMALLY AFTER THAT. HOWEVER THIS PROBLEM HAS BEEN OCCURRING INTERMITTENTLY EVER SINCE. WHEN IT GETS REALLY BAD, IT WILL REPEAT THE PROBLEM ANYWHERE FROM 5-10 MINUTES AFTER I TURN IT AND BACK ON AND THE TRACTION CONTROL AND MAINTENANCE LIGHTS WILL COME ON. AFTER AWHILE THE CHECK ENGINE LIGHT WILL COME AND STAY ON FOR A COUPLE OF DAYS. HAD A DIAGNOSTICS RUN ON IT WHILE THE CHECK ENGINE LIGHT WAS ON AND IT INDICATED THAT THE THROTTLE CONTROL SYSTEM WAS MALFUNCTIONING. FORD WANTS OVER $600 FOR PARTS AND LABOR TO FIX THE PROBLEM WHICH I THINK IS RIDICULOUS CONSIDERING HOW MANY OTHERS ARE HAVING THE SAME PROBLEM. WILL BE CONTACTING THE REGIONAL SALES MANAGER REGARDING THIS. *TR
DRIVING 60-70 MPH DOWN AN INTERSTATE AND CAR LOSES TOTAL ACCELERATION CONTROL. YOU CAN PUT THE GAS TO THE FLOOR AND NOTHING HAPPENS. RPM DOESN'T MOVE AND NO ACCELERATION. HAVE TO COAST OFF THE INTERSTATE. THOUGHT IT WAS THE GAS, PUT NEW GAS IN THE CAR. WENT TO TN ON FRIDAY HAD TO "COAST" OVER TO THE SHOULDER 3 TIMES. CAME HOME YESTERDAY HAD TO PULL OVER 6 TIMES FOR THE SAME PROBLEM. SCARY SCARY SCARY!!!!! WILL NOT DRIVE MY CAR AGAIN UNTIL THE PROBLEM IS FIXED. *TR
DOING APPROX. 55 MPH WHEN VEHICLE SUDDENLY DECELERATED. COASTED INTO A PARKING LOT. TURNED CAR OFF, WAITED AND RESTARTED IT. IT RAN FINE AFTER THAT BUT I TOOK IT TO THE FORD DEALER WHO SAID IT NEEDED A THROTTLE BODY REPLACEMENT AT A SIGNIFICANT COST TO ME. SINCE I WAS ON A HIGHWAY IN TRAFFIC AT THE TIME OF THIS INCIDENT IT COULD HAVE CAUSED AN ACCIDENT. THE DEALER TOLD ME THAT OTHER VEHICLES WERE EXPERIENCING THE SAME ISSUE WITH DECELERATION. I FEEL THAT FORD KNOWS ABOUT THIS PROBLEM AND SHOULD ISSUE A RECALL. *TR
LOST POWER WHILE TRYING TO PASS A CAR HAD NO THROTTLE AND ALMOST HAD A HEAD ON COLLISION GOT GOT HOME HAD A AIR INJECTION CODE P0491 IN THE SYSTEM. FOUND A BAD AIR INJECTION PUMP LOADED WITH WATER REPLACED THE AIR PUMP AND THE PROBLEM IS SOLVED I SEE FORD HAS A LOT OF ISSUES WITH WATER GETTING INTO THESE PUMPS BUT REFUSES TO DO ANYTHING ABOUT IT.CONTACTED FORD WITH NO RESPONSE. I WORKED IN FORD DEALERSHIPS FOR OVER 25 YEARS SO I KNOW HOW TO DIAGNOSE THESE PROBLEMS. I AM NOT CONCERNED ABOUT THE MONEY FOR FIXING THIS PROBLEM I JUST FEEL THE ISSUE SHOULD BE CORRECTED BEFORE SOMEONE GETS HURT OR KILLED. PLATE # NEW YORK [XXX] VIN #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I WAS DRIVING DOWN MY SIDE STREET (25MPH RESIDENTIAL ROAD) WHEN THE ENGINE BEGAN TO LAG. IT EVENTUALLY STALLED TO WHERE I PULLED TO THE SIDE OF THE STREET. VEHICLE TURNED OFF AND WOULD NOT START. IT WOULD TURNOVER BUT WOULD BEGAN TO IDLE ERRATICALLY AND WOULD SHUT OFF WITHIN 5-15 SECONDS. I TRIED A FEW TROUBLE SHOOTING TECHNIQUES BUT EVENTUALLY GAVE UP AND TOOK IT TO AN AUTO SHOP. THEY CONNECTED THE CODE READER AND FOUND 3 DIFFERENT FAULTS WITH THE THROTTLE BODY ASSEMBLY. I WAS TOLD THAT THESE ARE ON BACK ORDER UNTIL JUNE 18TH. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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