Owner-reported complaints naming the visibility system, filed with NHTSA
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Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2007 Ford Fusion submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 15 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
ON MY 2007 FORD FUSION WHICH I HAVE OWNED SINCE 2015, WHETHER STATIONARY OR IN MOTION THE SUN VISORS WILL NOT STAY IN POSITION AND WILL DROOP, CAUSING ROAD VISIBILITY ISSUES, MAKING IT DIFFICULT TO SEE THE ROAD OR BLOCK THE SUN PROPERLY. IT HAS BEEN AN ISSUE SINCE THE CAR WAS PURCHASED.
THE DASHBOARD AROUND AIRBAG PORTION HAS COME APART AND IS RISING UP ALL THE WAY ACROSS THE DASHBOARD. PASSENGERS' SIDE THE SEAT BELT LIGHT AND SEAT BELT BUZZER GOES OFF. HAVE NOTIFIED FORD. NO COMPENSATION. DO NOT HAVE PICTURES AVAILABLE, BUT IF NEEDED WILL EMAIL THEM ASAP. THE CONSUMER STATED THERE WERE TOXIC GASES LEAKING FROM THE AIRBAG COMPARTMENT WHICH TAMPERED WITH THE ADHESIVE ON THE DASHBOARD. THE DASHBOARD BEGAN TO BUBBLE UP AROUND THE COMPARTMENT. THE SEATBELTS WOULD NOT RELEASE. THE CONSUMER'S GRANDCHILD HAD TO WRIGGLE OUT FROM UNDER THE SEAT BELT. THE SEATBELT HAD TO BE UNSCREWED FROM THE FLOOR TO RELEASE THE PRESSURE ON IT. THE INTERIOR DASHBOARD LIGHT, RADIO, CLOCK, MILEAGE, AND CD PLAYER WOULD NOT OPERATE. THE ENGINE LIGHT ILLUMINATED, THE DRIVER'S SEAT SEAMS BEGAN SEPARATING, THE BRAKES STICK, THE INTERIOR DOOR HANDLES BROKE OFF, THE REARVIEW FELL OFF WHILE DRIVING, AND THE TIRES HAD A CONSTANT LEAK. *JS
DRIVING TO WORK ON DATE MENTIONED SOUNDED LIKE A SHOT GUN WENT OFF IN THE CAR, MY REAR WINDOW SHATTERED! I PAID $285.00 TO HAVE IT REPLACED! UPON REMOVAL OF SHATTERED GLASS THE REPAIRMAN NOTICED THAT MY REAR DEFROSTER ELECTRICAL CONNECTION HAD MELTED AND THEREFORE WAS THE CULPRIT! IT OVERHEATED AND SHATTERED THE REAR WINDOW! *TR
I WENT TO OPEN MY DRIVER DOOR TO GET OUT AND I HEARD A POP... THE HANDLE IS NOW LOOSE. SO IN ORDER TO OPEN MY DOOR I HAVE TO ROLL DOWN THE WINDOW, OPEN THE DOOR FROM THE OUTSIDE, ROLL THE WINDOW BACK UP, AND THEN TURN OFF THE CAR. I HAVE READ TONS OF COMPLAINTS ONLINE ABOUT THE SAME PROBLEM AND FORD IS NOT ISSUING A RECALL. THIS IS A HUGE SAFETY HAZARD! IF I GET IN AN ACCIDENT AND AM UNABLE TO ROLL MY WINDOW DOWN I WILL BE UNABLE TO GET OUT OF THE VEHICLE. THIS IS A HUGE ISSUE AND VERY COMMON. I AM NOT UNDERSTANDING WHY A RECALL HAS NOT BEEN ISSUED FOR THIS. *TR
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT WAS DRIVING 60 MPH WHEN THE SUN ROOF BECAME DETACHED FROM THE VEHICLE. THE CONTACT PULLED OVER AND WAS ABLE TO RETRIEVE THE GLASS. THE VEHICLE WAS NOT TAKEN FOR INSPECTION OR DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 164,000
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT AFTER PARKING, HE NOTICED A BURNING ODOR AND NOTICED SMOKE EMERGING FROM UNDER THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS STATED THAT THE BLOWER MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE WAS 141,000.
DRIVER'S SIDE INTERIOR DOOR HANDLE BROKE. THIS IS A SAFETY ISSUE. IF I WERE NEEDING TO EXIT THE VEHICLE IN A HURRY, I COULD NOT. IF I WERE NOT ABLE TO ROLL DOWN THE POWER WINDOW, I WOULD NOT BE ABLE TO OPEN THE DOOR FROM THE INSIDE. *TR
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT AIR WOULD NOT BLOW OUT FROM THE VENTS WHEN THE AIR CONDITIONER WAS ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE CONTACT WAS INFORMED THAT THE ENGINE BLOWER PLUG NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 87,000 AND THE CURRENT MILEAGE WAS 92,000.
SINCE I BOUGHT THIS CAR, STREAKS APPEAR ON THE WINDOWS WHEN YOU OPEN AND CLOSE THEM. I ASKED THE DEALER ABOUT THIS DURING AN OIL CHANGE AND SHOWED HIM FIRST HAND HOW THE WINDOW WAS SPOTLESS AND THEN I LOWERED IT AND RAISED IT AND IT HAD VERTICAL STREAKS FROM ONE SIDE TO THE OTHER. HE TOLD ME HE HAD HEARD THIS FROM OTHER FUSION OWNERS AND UNLESS FORD ISSUED A RECALL THAT IT COULD GET COSTLY TO HAVE IT FIXED. I AVOID OPENING THE WINDOWS BECAUSE THOSE STREAKS ARE DISTRACTING ON SUNNY DAYS AND CAN GIVE THE APPEARANCE OF SOMETHING BEING THERE THAT ISN'T WHEN TURNING YOUR HEAD TO LOOK OR LOOKING THROUGH THE SIDE MIRRORS. MY DAD JUST BOUGHT A FORD F-250 AND HIS DOESN'T DO THIS SO MAYBE IT'S THE PARTS THAT FORD USES ON THIS VEHICLE THAT CAUSE THE PROBLEM. *TR
I WAS DRIVING ON A EAST ON A COUNTRY ROAD IN THE MORNING AND THE SUN WAS IN MY EYES. I PUSHED THE VISOR UP AGAINST THE WINDSHIELD AND IT WOULD NOT STAY IN PLACE AGAINST THE WINDSHIELD. IT RETURNED TO THE VERTICAL POSITION, WHERE IT MOST OBSTRUCTS VISIBILITY. BECAUSE OF THE POSITION OF THE VISOR, I DID NOT SEE A DEER UP AHEAD TILL THE LAST MINUTE, HAD TO BRAKE HARD, AND CAME VERY CLOSE TO HITTING THE DEER. THESE DEFECTIVE VISORS MAKE DRIVING EXTREMELY UNSAFE. I EITHER HAVE THE SUN IN MY EYES, OR I HAVE THE VISOR SEVERELY OBSTRUCTING MY VISIBILITY.
THE DEFROSTERS TAKE THE AIR FROM THE OUTSIDE OF THE VEHICLE ONLY. THIS PULLS IN EXHAUST GASES DURING HEAVY TRAFFIC. SETTING THE CONTROL TO DEFROST AND FLOOR ONLY ALLOWS TEMPORARY RECIRCULATION OF INSIDE AIR, BUT THE CAR AUTOMATICALLY RESELECTS THE OUTSIDE AIR AFTER A FEW MINUTES. THE ONLY ALTERNATIVES THAT ALLOW CONTINUOUSLY RECIRCULATION OF INSIDE AIR DO NOT PUT ANY WARM AIR ON THE WINDSHIELD. WHEN DRIVING IS STOP AND CRAWL TRAFFIC IN THE WINTER, THE DRIVER MUST CHOOSE BETWEEN BREATHING EXHAUST GASES OR FOGGED WINDOWS. THIS IS AGGRAVATED BY THE UNSHIELDED VENT ON THE HOOD THAT DRAWS IN AIR FROM THE OUTSIDE AND THE SHAPE OF THE VEHICLE WHICH DIRECTS THE EXHAUST GAS LADEN AIR UP OVER THE HOOD TO THE VENT. IN SUB ZERO WEATHER, THE EXHAUST GASES TEND TO REMAIN NEAR THE GROUND AND THE LARGE WINDSHIELD REQUIRES SIGNIFICANT HOT AIR TO REMAIN UNFROSTED AT THE TOP WHERE THE TALLER DRIVERS NEED TO SEE THROUGH. THIS IS A CONTINUOUS PROBLEM, NOT A ONE DAY EVENT. *TR
THE DEFROSTERS TAKE THE AIR FROM THE OUTSIDE OF THE VEHICLE ONLY. THIS PULLS IN EXHAUST GASES DURING HEAVY TRAFFIC. SETTING THE CONTROL TO DEFROST AND FLOOR ONLY ALLOWS TEMPORARY RECIRCULATION OF INSIDE AIR, BUT THE CAR AUTOMATICALLY RESELECTS THE OUTSIDE AIR AFTER A FEW MINUTES. THE ONLY ALTERNATIVES THAT ALLOW CONTINUOUSLY RECIRCULATION OF INSIDE AIR DO NOT PUT ANY WARM AIR ON THE WINDSHIELD. WHEN DRIVING IS STOP AND CRAWL TRAFFIC IN THE WINTER, THE DRIVER MUST CHOOSE BETWEEN BREATHING EXHAUST GASES OR FOGGED WINDOWS. THIS IS A CONTINUOUS PROBLEM, NOT A ONE DAY EVENT. THIS IS AGGRAVATED BY THE UNSHIELDED VENT ON THE HOOD THAT DRAWS IN AIR FROM THE OUTSIDE AND THE SHAPE OF THE VEHICLE WHICH DIRECTS THE EXHAUST GAS LADEN AIR UP OVER THE HOOD TO THE VENT. IN SUB ZERO WEATHER, THE EXHAUST GASES TEND TO REMAIN NEAR THE GROUND AND THE LARGE WINDSHIELD REQUIRES SIGNIFICANT HOT AIR TO REMAIN UNFROSTED AT THE TOP WHERE THE TALLER DRIVERS NEED TO SEE THROUGH. *TR
THE WINDSHIELD WIPERS FAIL TO CLEAR THE WINDSHIELD DURING HEAVY RAIN RESULTING IN A NEARLY COMPLETE LOSS OF VISIBILITY. WHILE DRIVING SOUTH ON A FREEWAY AT NIGHT, IT SUDDENLY BEGAN TO RAIN HEAVILY. I TURNED THE WIPERS ON TO THE HIGHEST SPEED AVAILABLE. I QUICKLY LOST VISIBILITY AND COULD NOT DETERMINE WHERE THE EDGES OF THE ROAD WERE. I RELEASED THE ACCELERATOR AND THE CAR DID NOT SLOW DOWN. I APPLIED THE BRAKES LIGHTLY, AND THE TAILGATING TRACTOR-TRAILER VEHICLE (18 WHEELER) PASSED ME AND CONTINUED ON AT THE SPEED LIMIT OF 70 MPH. THE SPRAY FROM THE TRUCK MADE IT IMPOSSIBLE TO SEE MORE THAN A FEW FEET IN FRONT OF ME. EVEN AFTER THE TRUCK WAS PASSED AND I HAD SLOWED TO THE MINIMUM SPEED OF 45MPH, I STILL COULD NOT FIND THE EDGES OF THE ROAD OR SEE THE LANE MARKINGS. NO SETTING OF THE HEADLIGHTS OR FOG LIGHTS HELPED. THE AMOUNT OF RAIN ON THE WINDSHIELD IS AGGRAVATED BY THE SHAPE OF THE CAR, WHICH DIRECTS THE RAIN FROM THE HOOD TO THE WINDSHIELD AND THE LONG SLOPING WINDSHIELD GATHERS MORE RAIN THAN OLDER VEHICLES. *TR
AS I APPROACHED A GREEN TRAFFIC, THE SUN WAS IN MY EYES, SO I MOVED THE SUN VISOR DOWN SO THE SUN WAS BLOCKED BUT I COULD STILL SEE THE TRAFFIC LIGHT. WHEN I LET GO OF IT, IT WOULD NOT STAY UP AGAINST THE WINDSHIELD AND HUNG STRAIGHT DOWN, BLOCKING THE TRAFFIC LIGHT. IF IT HAD TURNED RED, I NEVER WOULD HAVE KNOW IT. I HAD TO DRIVE WITH ONE HAD HOLDING UP THE VISOR AND ONE HAND ON THE STEERING WHEEL. WHEN I TOOK MY CAR IN TO THE DEALERSHIP I TOLD THEM THAT THE VISOR HAS NEVER STAYED UP EXCEPT AGAINST THE CAR CEILING AND WE BOTH LOOKED AT A 2008 MODEL, WHICH WORKS FINE. HE SAID THAT THEY COULD ORDER A NEW VISOR, BUT THE REPLACEMENT WOULD BE IDENTICAL, SO IT WOULDN'T DO ANY GOOD. I FEEL THAT IT IS TOO DANGEROUS TO DRIVE WITH ONE HAND ON THE WHEEL AND THE OTHER HAND EITHER BLOCKING THE SUN OR HOLDING THE VISOR UP. *TR
VEHICLE PULLS TO THE RIGHT, BRAKES ARE WORKING CORRECTLY WINDOWS ARE BEGINNING TO MOLD, CD HAS EATEN UP CD'S, TIRES DO NOT GRIP ROAD WELL. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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