2011 Ford Fusion Visibility Problems

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE SUN ROOF EXPLODED AND IMPLODED GLASS WITHOUT WARNING. THE GLASS PARTICLES ENTERED THE INSIDE OF THE VEHICLE. THERE WERE NO INJURIES. SHENANDOAH FORD (9135 WINCHESTER RD, FRONT ROYAL, VA 22630, (540) 636-2901) WAS CONTACTED AND REFERRED THE CONTACT TO THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACT, BUT DID NOT SPECIFY THAT THEY WOULD DETERMINE THE CAUSE OF THE FAILURE OTHER THAN HAVING THE INSURANCE COMPANY COVER THE REPAIR AND FOR THE CONTACT TO REPLACE THE PART. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.

NHTSA ID

11191692

Incident

Mar 21, 2019

Mileage

146,000 mi

THIS VEHICLE HAS HAD MULTIPLE HEATER/AC FAN MOTOR INOPERATIVE PROBLEMS. WITHOUT THE BLOWER FAN WORKING THERE IS NO DEFROST OR ABILITY TO CLEAR THE WINDSHIELD, RESULTING IN REDUCED OR NO VISIBILITY. THE FIRST REPAIR WAS AUG 18TH, 2016. MILEAGE WAS 36110. A HEATER CONTROL ASSEMBLY WAS REPLACED AT A COST OF $426.05. THE SECOND REPAIR WAS AUG 29TH, 2016. THE MILEAGE WAS 36251. THE BLOWER RESISTOR WIRING TO THE FAN ASSEMBLY WAS REPLACED FOR $371.27. THE THIRD REPAIR WAS JUL 12TH, 2018. MILEAGE WAS 46594. THE BLOWER MOTOR WAS REPLACED ALONG WITH THE SAME WIRING DONE AT THE SECOND REPAIR FOR $618.98. FORD WOULD NOT HELP WITH THE COST OF ANY REPAIRS. AFTER READING FORD FUSION FORUMS ON THE INTERNET, THIS PROBLEM APPEARS TO BE COMMON. THIS IS A SAFETY ISSUE AS THE WINDSHIELD CAN FOG UP QUICKLY IN WINTER OR SUMMER, AND ICING CAN BUILD UP IN WINTER CAUSING LOSS OF VISIBILITY. IT IS DANGEROUS TO TRY TO CLEAR THE WINDSHIELD WHILE THE CAR IS IN MOTION. I THINK THIS PROBLEM SHOULD BE CONSIDERED FOR A RECALL. I HAVE THE INVOICES TO SEND IF NEEDED BUT NO ACCESS TO A SCANNER AT THIS TIME.

NHTSA ID

11152881

Incident

Jul 7, 2018

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE THE VEHICLE WAS STATIONARY, THE BLOWER MOTOR RESISTER MALFUNCTIONED. THE CONTACT STATED THAT THE WIRES ASSOCIATED WITH THE COMPONENT MELTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,295.

NHTSA ID

10956564

Incident

Oct 10, 2016

Mileage

120,295 mi

THE TRANSMISSION OR ENGINE SLAMS AT VARIOUS SPEEDS AND STARTING AND STOPPING THE TRANSMISSION SLAMS THE CAR FORWARD. THE REAR VIEW MIRROR HAS STARTED TO PEEL AWAY FROM THE GLASS CAUSING MAJOR VISION PROBLEMS. I ASKED THE DEALER ABOUT THE ISSUE AND THEY TOLD ME TO CALL CUSTOMER SERVICE. NEEDLESS TO SAY I STILL HAVE THE SAME MIRROR.

NHTSA ID

10825733

Incident

Feb 1, 2016

Mileage

60,000 mi

WHILE DRIVING ON THE HIGHWAY TO WORK ON JANUARY 29, 2016 I TURNED ON MY WIPERS TO CLEAN THE WINDSHIELD AFTER I TURNED THE WIPERS OFF THEY STOPPED IN THE MIDDLE OF THE WINDSHIELD, EFFECTING MY VISION WHILE DRIVING. ONCE OFF, THEY WILL INTERMITTENTLY TURN THEMSELVES ON AND OFF FOR A PERIOD SOMETIMES STOPPING IN THE FIELD OF VISION.

NHTSA ID

10825730

Incident

Jan 29, 2016

Mileage

60,000 mi

WIPERS QUIT WORKING IN MIDDLE OF WINDSHIELD. ATTEMPT TO SPEED UP DELAY AND WILL NOT SLOW DOWN. IF OPERATOR TRIES TO SLOW THE DELAY SPEED DOWN SPEED WILL NOT DECREASE. TRANSMISSION SLAMS AFTER HIGHWAY TRAVEL AND LOCKS UP DRIVE TIRE AT TIMES.

NHTSA ID

10824996

Incident

Jan 30, 2016

Mileage

125,000 mi

EVERY TIME I DRIVE IN POURING RAIN, IT IS VERY HARD TO SEE AND HAVE TO SLOW WAY DOWN. THE WIPERS ARE NOT FAST ENOUGH TO KEEP THE RAIN OFF WINDSHIELD ON THIS 2011 FORD FUSION. THIS IS A SAFETY ISSUE AND SHOULD BE CORRECTED BY FORD. (I HAD A BUICK BEFORE THIS CAR AND IT HAD A FAST WIPER SPEED). I BELIEVE THIS WINDSHIELD MOTOR SHOULD BE RECALLED AND REPLACED WITH A FASTER MOTOR. LOOKS LIKE I WILL BE BUYING A BUICK NEXT TIME. *TR

NHTSA ID

10660367

Incident

Aug 5, 2011

Mileage

4,000 mi

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHEN THE HEATER WAS ACTIVATED, THE SILVER PORTION OF THE HEAT ADJUSTERS WOULD BECOME EXTREMELY HOT AND COULD NOT BE ADJUSTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MECHANIC WAS UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 2,000. THE CURRENT MILEAGE WAS 50,000.

NHTSA ID

10550036

Incident

Oct 25, 2010

Mileage

2,000 mi

DRIVING ALONG AND THE SUNROOF EXPLODED. SOUNDED LIKE A GUNSHOT. GLASS DID NOT JUST SPIDERWEB, PIECES OF GLASS, INCLUDING SMALL SHARDS AND SLIVERS FELL INSIDE THE CAR AND INTO THE BACKSEAT. FORTUNATELY THE CAR SEATS HAD NO KIDS AT THE TIME, AS THERE WAS GLASS THERE. *TR

NHTSA ID

10520062

Incident

Jun 13, 2013

Mileage

47,000 mi

AT SOMETIME, AFTER CAR WAS SHUT OFF, THE DRIVER, PASSENGER WINDOWS AND SUN ROOF OPENED. THIS HAS HAPPENED 6 TIMES. *TR

NHTSA ID

10501095

Incident

Nov 24, 2012

Mileage

8,000 mi

THE FAN BLOWER TO THE AIR CONDITION FAILED TO WORK AFTER A SHORT PARK. THE DEALERSHIP TOLD ME THE WIRE AND RESISTER HAD BURNED,DID NOT KNOW WHICH HAPPENED FIRST. I WAS TOLD IT COULD CAUSE A FIRE SO THE PARTS WERE DISCONNECTED. UNTIL NEW PARTS WERE INSTALLED. MY CONCERN IS THIS VEHICLE WAS PARKED IN MY GARAGE AND THIS COULD HAVE BEEN A MUCH BIGGER PROBLEM . I ALSO AM CONCERNED THAT I AM NOT THE ONLY ONE. WHY SHOULD THIS HAPPEN TO A CAR LESS THAN 2 YEARS OLD. *TR

NHTSA ID

10474261

Incident

Sep 7, 2012

Mileage

40,000 mi

LOW BEAMS DANGEROUSLY INADEQUATE. LOW BEAMS ILLUMINATE A PATTERN OF ONLY 18 FT. IN FRONT OF VEHICLE. AT 25 MILES PER HOUR A VEHICLE TRAVELS 36.6 FEET PER SECOND, WHICH MEANS THE DRIVER HAS LESS THEN A HALF OF ONE SECOND TO REACT TO ANYTHING IN OR ON SIDE OF THE ROAD. HAD THE VEHICLE TO THE DEALER TWICE REGARDING THIS BUT NOT UNTIL THE SALESMAN AND SERVICE MANAGER TOOK A NIGHT TIME RIDE DID THEY BELIEVE MY COMPLAINT. AFTER THE NIGHT RIDE TIME THEY BOTH AGREED, "THEY WOULD NOT DRIVE A CAR LIKE THAT". SERVICE CHECKED FOUR OTHER FUSIONS AND DISCOVERED THEY TOO HAD THIS PATTERN OF LIGHT. SINCE THE BEAMS ARE WITHIN THE OWNERS MANUAL SPECKS AND FORD HAS NOT ADDRESSED/ACKNOWLEDGED THIS ISSUE AS OF YET (WAITING FOR A FATALITY?) THE DEALER COULD NOT HELP ME AND SUGGESTED INSTALLING AFTER MARKETS AND REGISTERING THE VIN# WITH THE NHTSA. PURCHASED PIAA 75'S AND HAD THEIR SERVICE DEPT INSTALL. THIS DID NOT FIX THE 18 FT. VISIBILITY PATTERN PROBLEM. *TR

NHTSA ID

10448856

Incident

Oct 1, 2011

THE WINDOWS AND SUN ROOF ON MY FORD FUSION 2011 OPENS ON THEIR OWN WHEN NO ONE IS AROUND THE CAR. MY CAR WAS 200 MILES AWAY FROM ME AND FRIEND FOUND WINDOWS AND SUNROOF OPENED. HAD TO MAKE TRIP TO CAR IN ORDER TO CLOSE WINDOWS. FORD DEALER SAID THAT THIS COULD NOT POSSIBLY HAPPEN EVEN THOUGH THE TAURUS HAD THE SAME PROBLEM. *TR

NHTSA ID

10410778

Incident

Jul 5, 2011

Mileage

3,000 mi

TL*THE CONTACT OWNS A 2011 FORD FUSION SE. WHILE DRIVING APPROXIMATELY 3 MPH IN REVERSE, THE CONTACT WAS UNABLE TO DETECT A COMPLETE VIEW OF ANY OBSTACLES THROUGH THE REAR WINDSHIELD OR THE REAR VIEW MIRROR. THE CONTACT CRASHED INTO A CEMENT PILLAR WHICH WAS TEN FEET BEHIND THE VEHICLE DUE TO POOR VISIBILITY. THE CONTACT DID NOT MENTION IF SHE WAS INJURED. THE MANUFACTURER WAS NOTIFIED AND RECOMMENDED THAT A CAMERA AND VIDEO SCREEN BE INSTALLED IN THE VEHICLE AT THE OWNER'S EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 500. UPDATED 07/18/11 *BF UPDATED 3/15/12 *CN

NHTSA ID

10405319

Incident

Jun 1, 2011

Mileage

500 mi