RoadVitals

2016 Ford Fusion Suspension Problems

Owner-reported complaints naming the suspension system, filed with NHTSA

Data refreshed

Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Jan 1, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
<1%
of 1,601 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2016 Ford Fusion submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming suspension

Shown in the owner’s own words, exactly as filed

Other / unspecifiedSuspension
Filed Jan 1, 2026

Considering your experience of losing total control of the vehicle even while driving slowly while following a snowplow vehicle dispensing road deicer while plowing; I have a strong suspicion that his has happened in 2024 as well when the vehicle had registered a drive issue and the dealership found now existing reason for it. The compacted snow forms a large layer of snow and ice in the wheel wells to the point that it is rubbing on the tires all around the wheel wells. As this icy snow hardens while the vehicle is parked; it is dangerous to drive on any road surface in this condition at any speed. While the danger was less in the past due to not driving to Cass Lake, Minnesota from Bemidji, Minnesota and back nearly every other day; it has become critical this winter because of the high increase in winter snowy road driving that you are currently doing. Even though doing Hemo-Dyalisis at home decreases the danger; this vehicle is at risk of suddenly going out of control during winter snowing highway driving conditions if ice and snow builds up around the tires where it can suddenly release and jam tires from turning. You need to be aware of the danger you place yourself and other motorists in if you are driving this Ford Fusion Energi while in these dangerous driving conditions. In the past I have seen the condition of ice and snow buildup in the front and rear wheel wells to the point that there is less than one half inch of clearance between the tires and the ice/snow buildup. I did not allow you to drive it that way until I had chopped and removed it from around the tires and wheel wells.

NHTSA ID
11708204
Incident
Dec 10, 2025
Body & structureBrakesSuspension
Filed Oct 18, 2025
Crash reported

On May 16, 2024, Plaintiff [XXX] was in urgent need of replacing the front passenger side tire on his vehicle. He began searching online to compare automotive service providers, focusing on those offering competitive pricing and professional-grade installation. During my search, 1 came across Mr. Tire's website, which prominently displayed claims such as "Expert installation for less" and "Quality service for superior stopping power." According to their site, their tire installation package included: • Tire mounting and wheel balancing • Standard valve stem replacement • TPMS inspection and reset • Wheel alignment check • Precision wheel torque by hand tools • Lifetime tire rotation • Lifetime rebalancing Believing this was a comprehensive and professional service package, I scheduled an appointment at Mr. Tire, located at 5 Bel Air South Parkway, Bel Air, MD 21014 (Store #771). Upon arrival, I checked in with the store manager, [XXX] , who prepared my service contract. She explained the total cost for installing the new tire would be $191.53. The technician assigned to my vehicle was [XXX] , as listed on the service agreement and receipt. On August 4, 2024, while driving, I was involved in a serious accident. The front passenger side tire completely detached from the vehicle while in motion, causing the car to slam into the ground. I was severe risk of injury or death.The way I’ve taken this to court as I went back and looked at the reviews as of today’s date October 18th 2025 they still are committee, consumer fraud, unsafe, work practices, deceptive business practices, and are putting the community and the residence of the state of Maryland and beyond at risk from unsafe work practices and I have submitted the reviews as a PDF as an attachment to this complaint I am requesting for investigation into their business for unsafe work practices and 49 U.S.C. § 30101 (Purpose and policy)  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 55

NHTSA ID
11694341
Incident
Aug 4, 2024
Suspension
Filed Mar 28, 2024

The contact owns a 2016 Ford Fusion. The contact stated that while driving at approximately 40 MPH, the tire went flat on the front passenger's side, and the tire pressure warning light illuminated. The vehicle was taken into a parking lot where a spare tire was installed on the vehicle, and it was taken back to the contact's residence. The vehicle was taken to an independent mechanic where it was diagnosed with needing a new ball joint and a lower control arm. The vehicle was repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 125,000.

NHTSA ID
11580006
Incident
Mar 25, 2024
Mileage
125,000 mi
BrakesSuspension
Filed Apr 30, 2023

Car started getting warning that says service AdvanceTrac. Hill assistance not available. It started around March 15th. The lights of the ABS and 2 others come on and then off. I would come into my car and the floor mat on the driver side would be wet no rain or anything outside. Yesterday, brake fluid light came on and breaks went completely out. I have a recall on my vehicle that I’m pretty sure relates to this issue. I’m looking to get repaired

NHTSA ID
11519648
Incident
Mar 15, 2023
Mileage
158,836 mi
Fuel systemSuspension
Filed Mar 26, 2020

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 40 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT PULLED OVER AND INSPECTED THE VEHICLE AND BECAME AWARE THAT THE DRIVER'S SIDE FRONT AXLE WAS DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO FAIR OAKS FORD LINCOLN LOCATED AT (2055 W OGDEN AVE, NAPERVILLE, IL 60540) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVER'S SIDE CONTROL ARM AND SUBFRAME NEEDED TO BE REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE DIAGNOSIS WAS CONFIRMED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT AFTER REFUELING, THE ACCELERATOR NEEDED TO BE DEPRESSED WHILE STARTING THE VEHICLE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE FUEL PRESSURE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

NHTSA ID
11319327
Incident
Jul 30, 2019
Mileage
80,000 mi
AirbagsSeat beltsSuspension
Filed Jul 17, 2019

I AM INFORMED BY FORD, THAT THEY DO NOT HAVE THEM TO REPAIR THE PARTS? THE CAR STEERS INCORRECTLY, PULLS TO THE SIDE. WAS HAPPENING ON HIGHWAY AS WELL AS CITY DRIVING, AND I-95

NHTSA ID
11232883
Incident
Jul 1, 2019
Mileage
11,000 mi
SteeringSuspension
Filed Aug 13, 2018

TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING 30 MPH, THE VEHICLE DECELERATED AND AN ABNORMAL NOISE WAS HEARD. UPON INSPECTION, THE CONTACT FOUND THAT THE FRONT DRIVER'S SIDE AXLE HAD DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO GAUDIN FORD (6625 W ROY HORN WAY, LAS VEGAS, NEVADA), BUT THE DIAGNOSTIC RESULTS WERE NOT DISCLOSED. THE CONTACT ATTRIBUTED THE FAILURE TO THE DEALER'S REPAIR OF NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

NHTSA ID
11119635
Incident
Aug 11, 2018
Mileage
45,000 mi
BrakesSuspension
Filed Jul 6, 2016

I BOUGHT MY 2016 FUSION IN JANUARY SO IT IS 6 MONTHS OLD. I WAS DRIVING DOWN THE ROAD AND HAD COMPLETE BRAKE FAILURE WITH NO PRIOR PROBLEMS ON THIS BRAND NEW CAR ! I HAD TO USE THE EMERGENCY BRAKE TO SLOW DOWN MY CAR AND EVENTUALLY STOP. ALSO THERE IS A PROBLEM WITH THE REAR-END SUSPENSION, EVERY TIME I HIT A BUMP NO MATTER HOW SMALL, IT "TOSSES" MY CAR TO THE RIGHT. THIS IS VERY FRUSTRATING AS I HAVE A NEW CAR THAT I DO NOT FEEL SAFE DRIVING THAT WAS EXPENSIVE TO BUY, BUT WANTED A SAFE CAR TO TRANSPORT MY NEWBORN IN.

NHTSA ID
10882839
Incident
Jul 6, 2016
Mileage
23,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .