RoadVitals

2016 Ford Fusion Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
188
Latest Aug 5, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
12%
of 1,601 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
17
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2016 Ford Fusion submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 188 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

The 25 most recent of 188, in the owner's own words

Driver assistance
Filed Aug 5, 2026

The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the rear-view camera displayed a distorted image. The vehicle was taken to the dealer; however, the contact was informed that the part to repair the vehicle was not available. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The failure was a persistent failure. In addition, the contact stated that the vehicle was unsafe to drive. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000.

NHTSA ID
11754927
Incident
Jun 16, 2025
Mileage
95,000 mi
Driver assistance
Filed Jul 30, 2026

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted in reverse(R), the rear-view camera failed to display a clear view image as intended. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.

NHTSA ID
11753710
Incident
Oct 15, 2025
Mileage
110,000 mi
Driver assistance
Filed Jul 27, 2026

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera displayed a distorted image. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ID
11753080
Incident
Oct 13, 2025
Driver assistance
Filed Jul 23, 2026

The contact owns a 2016 Ford Fusion. The contact stated that while in reverse(R), the rear-view camera intermittently displayed a blank or distorted image. Additionally, the rear-view camera error message was displayed on the screen. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

NHTSA ID
11752472
Incident
Oct 14, 2025
Mileage
80,000 mi
Driver assistance
Filed Jul 23, 2026

The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the rear-view camera displayed a blank screen. The message “Camera Unavailable” was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.

NHTSA ID
11752451
Incident
Jul 15, 2025
Mileage
55,000 mi
Driver assistance
Filed Jul 23, 2026
Crash reported

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera displayed a black image with the message “Please See Dealer for Repair" displayed, causing the vehicle to reverse into the rear of another vehicle that was also reversing. The contact stated that both vehicles were reversing at approximately 5 MPH. There was no reported injury or damages. The dealer was contacted and informed the contact that parts were only available to repair Mustangs. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.

NHTSA ID
11752423
Incident
Jun 23, 2026
Mileage
92,000 mi
Driver assistance
Filed Jul 22, 2026

The contact owns a 2016 Ford Fusion. The contact stated that while the vehicle was in reverse, the rear-view camera displayed a blank screen or a distorted image. The contact received notification of NTHSA Campaign Number: 25V695000 (Back Over Prevention); and associated the failure with the recall. The local dealer was contacted; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 50,000.

NHTSA ID
11752037
Incident
Dec 1, 2024
Mileage
50,000 mi
Driver assistance
Filed Jul 21, 2026

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back over prevention camera display a black screen. The dealer was contacted and confirmed that the part for the recall repair was not available. The manufacturer was made aware of the issue but was unable to provide a timeframe for parts availability. The approximate failure mileage was 85,000.

NHTSA ID
11751723
Incident
Oct 13, 2025
Mileage
85,000 mi
Driver assistance
Filed Jul 20, 2026

The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the rear-view camera displayed a blank screen. Additionally, the rear-view camera error message was displayed. The vehicle was taken to the dealer, where it was diagnosed with an inoperable rear-view camera display. The contact was informed that the rear-view camera display needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were unavailable. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000.

NHTSA ID
11751623
Incident
Jul 21, 2020
Mileage
55,000 mi
Driver assistance
Filed Jul 14, 2026

The contact owns a 2016 Ford Fusion. The contact stated that while vehicle was in reverse(R), the rear-view camera displayed a blank image. The contact received notification of NTHSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

NHTSA ID
11750333
Incident
Mar 15, 2025
Driver assistance
Filed Jul 10, 2026

The contact owns a 2016 Ford Fusion. The contact received notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was unavailable. The contact stated that while reversing, the rearview camera image displayed a black screen. The contact stated that the manufacturer exceeded a reasonable amount of time to perform the recall repair. A local dealer was contacted and confirmed that the recall remedy was unavailable. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 90,000.

NHTSA ID
11749479
Incident
Jul 10, 2025
Mileage
90,000 mi
Driver assistance
Filed Jul 9, 2026

The contact owns a 2016 Ford Fusion. The contact received a notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in Reverse, the rearview camera failed to display a clear-view image. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.

NHTSA ID
11749266
Incident
Nov 15, 2025
Mileage
75,000 mi
Driver assistance
Filed Jul 8, 2026
Crash reported

My rear view camera hasn’t worked since October 2025 and I’ve had multiple incidents where I’m reversing and almost hit a pedestrian.. This is a big problem for me because im used to having my rear view camera.. I don’t understand why it’s taking so long to find a simple fix to this issue.. I’ve waited for almost a year and still nothing.. When will this issue be resolved?.

NHTSA ID
11749197
Incident
Jul 4, 2026
Driver assistance
Filed Jul 8, 2026

The contact owns a 2016 Ford Fusion. The contact received notification of NTHSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ID
11749027
Incident
Jul 8, 2026
Driver assistanceExterior lighting
Filed Jul 8, 2026

The contact owns a 2016 Ford Fusion. The contact received a recall notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that while reversing, the rearview camera was inoperable. Additionally, the contact stated that while making a turn, the turn signal delayed to engage as intended. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 71,202.

NHTSA ID
11749017
Incident
Jun 8, 2026
Mileage
71,202 mi
Driver assistance
Filed Jul 7, 2026

The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the rearview camera displayed a black image intermittently. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received a recall notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000.

NHTSA ID
11748738
Incident
Nov 10, 2025
Mileage
98,000 mi
Driver assistanceElectrical
Filed Jul 2, 2026

Back up camera does not work and other electrical elements not working in conjunction with it

NHTSA ID
11748080
Incident
Oct 20, 2025
Driver assistance
Filed Jun 30, 2026

See attached document for complaint.

NHTSA ID
11747385
Incident
May 6, 2026
Driver assistance
Filed Jun 24, 2026

The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the rear-view camera displayed a blank image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure was intermittent, however the failure was persistent during the winter months. The dealer was made aware of the failure, and the contact was informed that parts were unavailable to repair the vehicle. The contact later received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.

NHTSA ID
11746214
Incident
Jun 18, 2024
Mileage
140,000 mi
Driver assistanceEngine
Filed Jun 23, 2026
Crash reported

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the message "No Coolant" was displayed on the instrument panel, and there was smoke coming from outside of the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed with a blown head gasket. The contact was informed that the engine needed to be replaced. The independent mechanic made the contact aware of an undisclosed recall; however, the VIN was not included in a recall related to the failure. The vehicle was repaired. The manufacturer was notified of the failure. The contact stated that while reversing at an undisclosed speed, the rearview camera image was inverted and the rear passenger’s side of the vehicle crashed into an unoccupied vehicle. No warning lights were illuminated. The failure had occurred on several occasions. A police report was not filed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. A local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 99,000.

NHTSA ID
11745909
Incident
Nov 23, 2025
Mileage
99,000 mi
Driver assistanceVisibility
Filed Jun 16, 2026

My backup camera does not work any longer. I have had several near-misses of collisions with both cars and people. Please make the recall fix available!! On the date of incident field, I just put the last time it happened. There have been multiple dates.

NHTSA ID
11744387
Incident
Jun 12, 2026
Driver assistance
Filed Jun 9, 2026

The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the rearview camera displayed a black image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received a recall notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part required to complete the recall repair was unavailable. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ID
11742961
Incident
Feb 9, 2026
Driver assistance
Filed Jun 8, 2026

The contact owns a 2016 Ford Fusion. The contact received a notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera displayed a distorted image, with an unknown warning message displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 62,000.

NHTSA ID
11742745
Incident
May 15, 2026
Mileage
62,000 mi
Driver assistance
Filed Jun 8, 2026

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part required for the repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse(R), the rearview camera displayed a distorted image alongside an erroneous representation of object proximity, causing surrounding objects and vehicles to appear further away than they actually were. The dealer was contacted, and it was confirmed that the remedy was not available. The manufacturer was not made aware of the issue. The failure mileage was approximately 135,000.

NHTSA ID
11742650
Incident
May 25, 2026
Mileage
135,000 mi
Driver assistance
Filed Jun 4, 2026

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that while in reverse(R) on several occasions, the screen display started blinking, went blank, and the screen became inverted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 93,000.

NHTSA ID
11742157
Incident
Jun 4, 2026
Mileage
93,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .