2016 Ford Fusion Driver assistance Problems

The contact owns a 2016 Ford Fusion. The contact stated that the rear-view camera had been inoperable for several months. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 210,000.

NHTSA ID

11766412

Incident

Sep 23, 2026

Mileage

210,000 mi

See attached document for complaint.

NHTSA ID

11766325

Incident

Jul 30, 2026

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back over prevention camera displayed a blank screen. The dealer was contacted, and it was confirmed that the part was not yet available. The failure mileage was 99,350.

NHTSA ID

11766099

Incident

Oct 13, 2025

Mileage

99,350 mi

The contact owns a 2016 Ford Fusion. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image failed to operate intermittently. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 170,000.

NHTSA ID

11765948

Incident

Sep 21, 2026

Mileage

170,000 mi

The component that fail was the backup camera, and the dashboard screen was black. I was looking at the screen backing up, and I seen that the camera was black and had like colorful lines on it, and also my screen. One side was like a black spot inside of their screen on the deck of the radio. I proceeded to back up and turn my wheel and that’s when I a bump and grinding sound. Therefore, once I stopped backing up, I got out the car in my passenger rear bumper was hanging down, and I had a dent & white paint is coming up the side of the back passenger rear end. The paint that came on the rear passenger side was from me begging into the pole. I have called several times teo different Ford dealerships to see if they have the part for my car the camera & dash screen. Unfortunately, I was informed that the part have not came in and then I need to wait until another notice but I seem to have an accident since I called in April of this year 2026, and I also called in May and now I have had accident in June from this problem. Ford should have the parts or replace with updated parts. Due to this I am scared of backing into something else. I hope Ford can fix this recall on my Ford Fusion. Instead of getting legal advice for this issue. I just would like for this recall be resolved.

NHTSA ID

11765429

Incident

Jun 23, 2026

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that while reversing in the driveway, the back over prevention camera became inoperable. The message “Camera Unavailable” was displayed. The Ford call center was contacted by phone and advised the contact that the camera might not be repaired until the remedy was available.

NHTSA ID

11765346

Incident

Sep 18, 2026

1. System / Component Failed: The rearview camera system displays a blank, distorted, or black screen while the vehicle is in reverse, completely eliminating rearward visibility. 2. Safety Risk: The loss of backup camera functionality directly impairs critical rearward visibility while reversing, significantly increasing the risk of a backover crash, striking pedestrians, or colliding with obstacles. 3. Manufacturer & Dealer Confirmation: This vehicle is affected by Ford Safety Recall Campaign 25SA9 (NHTSA Campaign 25V695). Local Ford dealership service departments and Ford Corporate have been contacted, and both confirm that no remedy or repair parts are available to perform the recall service. 4. Failure Details & Unreasonable Recall Delay: The safety defect is active and reproducible every time the vehicle is placed in reverse. Although this recall was issued nearly one full year ago (October 2025), the manufacturer has failed to supply replacement parts or provide a timely remedy under federal recall standards. The safety feature remains entirely inoperative without a resolution date or estimate provided by the manufacturer.

NHTSA ID

11764574

Incident

Oct 30, 2025

The contact owns a 2016 Ford Fusion. The contact stated while reversing, the back up camera displayed a black screen. The contact stated that the failure was persistent. The dealer was contacted by phone and made aware of the failure. The contact was informed that the parts were unavailable. The contact received a recall notification, NHTSA Campaign Number: 25V695000 (Back Over Prevention) however the parts were unavailable. The failure mileage was approximately 90,000.

NHTSA ID

11763469

Incident

Sep 17, 2025

Mileage

90,000 mi

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that occasionally, while in reverse, the rearview camera failed to display a clear image on the screen. The local dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.

NHTSA ID

11762782

Incident

Sep 15, 2023

Mileage

70,000 mi

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back-over prevention camera displayed a black screen. The failure mileage was approximately 92,000.

NHTSA ID

11761635

Incident

Oct 13, 2025

Mileage

92,000 mi

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer and local dealer were not yet contacted. The contact had not experienced a failure.

NHTSA ID

11759507

Incident

Aug 25, 2026

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back over prevention camera displayed a black or blue screen and failed to show an image of the rear of the vehicle. The dealer was not contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 126,000.

NHTSA ID

11759421

Incident

Oct 13, 2025

Mileage

126,000 mi

The contact owns a 2016 Ford Fusion. The contact received the recall notification letter for NHTSA Campaign Number: 25V695000 (Back Over Prevention). While reversing, the back over prevention screen went blank. The contact crashed into a parked Ford Escape approximately 20 feet away, due to the failure. There were no reported injuries. No air bag deployed. A Police report was not filed. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 59,200.

NHTSA ID

11759069

Incident

Oct 1, 2025

Mileage

59,200 mi

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R), the rear-view camera was intermittently inoperable. The dealer was contacted and referred the contact to the NHTSA Hotline for assistance. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.

NHTSA ID

11757995

Incident

Aug 19, 2026

Mileage

140,000 mi

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rear-view camera failed to properly display an image. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ID

11757674

Incident

Oct 13, 2025

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera was most often inoperable. The dealer was contacted and confirmed that parts were not yet available for Ford Fusion vehicles. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

NHTSA ID

11757646

Incident

Aug 18, 2025

Mileage

60,000 mi

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera was inoperable. The dealer was contacted several times; however, the contact was either informed that the VIN was not included in the recall, that the recall repair was not approved, or that the part was unavailable. After the last attempt, the dealer confirmed that the part was in stock and an appointment was scheduled; however, the VIN lookup tool displayed that the remedy was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The failure mileage was unknown.

NHTSA ID

11757626

Incident

Aug 18, 2024

The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the rear-view camera displayed a distorted image. The vehicle was taken to the dealer; however, the contact was informed that the part to repair the vehicle was not available. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The failure was a persistent failure. In addition, the contact stated that the vehicle was unsafe to drive. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000.

NHTSA ID

11754927

Incident

Jun 16, 2025

Mileage

95,000 mi

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted in reverse(R), the rear-view camera failed to display a clear view image as intended. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.

NHTSA ID

11753710

Incident

Oct 15, 2025

Mileage

110,000 mi

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera displayed a distorted image. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ID

11753080

Incident

Oct 13, 2025

The contact owns a 2016 Ford Fusion. The contact stated that while in reverse(R), the rear-view camera intermittently displayed a blank or distorted image. Additionally, the rear-view camera error message was displayed on the screen. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

NHTSA ID

11752472

Incident

Oct 14, 2025

Mileage

80,000 mi

The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the rear-view camera displayed a blank screen. The message “Camera Unavailable” was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.

NHTSA ID

11752451

Incident

Jul 15, 2025

Mileage

55,000 mi

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera displayed a black image with the message “Please See Dealer for Repair" displayed, causing the vehicle to reverse into the rear of another vehicle that was also reversing. The contact stated that both vehicles were reversing at approximately 5 MPH. There was no reported injury or damages. The dealer was contacted and informed the contact that parts were only available to repair Mustangs. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.

NHTSA ID

11752423

Incident

Jun 23, 2026

Mileage

92,000 mi

The contact owns a 2016 Ford Fusion. The contact stated that while the vehicle was in reverse, the rear-view camera displayed a blank screen or a distorted image. The contact received notification of NTHSA Campaign Number: 25V695000 (Back Over Prevention); and associated the failure with the recall. The local dealer was contacted; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 50,000.

NHTSA ID

11752037

Incident

Dec 1, 2024

Mileage

50,000 mi

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back over prevention camera display a black screen. The dealer was contacted and confirmed that the part for the recall repair was not available. The manufacturer was made aware of the issue but was unable to provide a timeframe for parts availability. The approximate failure mileage was 85,000.

NHTSA ID

11751723

Incident

Oct 13, 2025

Mileage

85,000 mi