RoadVitals

2016 Ford Fusion Interior & seats Problems

Owner-reported complaints naming the interior system, filed with NHTSA

Data refreshed

Interior & seats reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
45
Latest Mar 23, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 1,601 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2

What this page shows

Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2016 Ford Fusion submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 45 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming interior

The 25 most recent of 45, in the owner's own words

Interior & seatsOther / unspecified
Filed Mar 23, 2026

I have concerns about the safety and proper installation of my child’s car seat. The seat is installed in the rear of the vehicle, however I am unsure if the lower anchors and tether system are functioning properly or securing the seat as intended. I want to ensure my child is fully protected in the event of a sudden stop or crash. Additionally, I am reporting ongoing safety concerns with my vehicle related to open recalls. The manufacturer has stated that certain repairs should be completed free of charge, but the dealership has delayed or failed to complete the repairs in a timely manner. These issues raise concerns about overall safety and risk to occupants, especially a young child. The vehicle and car seat are available for inspection if needed.

NHTSA ID
11726249
Incident
Mar 22, 2026
Interior & seats
Filed Nov 14, 2025
Crash reported2 injuries reported

On 11/6/2025 we were rear ended at a dead stop. The posted speed limit was 35mph. The Other driver that hit us did not see us or attempt to stop, this vehicle was a hummer. The car was totaled. The front passenger seat collapsed, tilted backwards in a laying down position during impact. Injuries did occur and are being treated. After the wreck I attempted to raise the electric seat , you can hear the motor trying to lift the seat but the seat would not move.

NHTSA ID
11699312
Incident
Nov 6, 2025
Interior & seats
Filed Jul 21, 2025

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the rear driver’s side door opened independently. After a visual inspection, the contact observed that the door had failed to latch securely. The door ajar warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V775000 (Latches/Locks/Linkages), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 130,000.

NHTSA ID
11675176
Incident
Jul 21, 2025
Mileage
130,000 mi
Interior & seatsSeat belts
Filed Jun 13, 2025

Rear passenger seat belt will not release lock/tension/broken. Will not allow rear occupants to buckle in. Safety issue. Seems to happen on most 2013+ ford vehicles specifically trims like titanium with a 'inflatable belt" This issue should be recalled free of charge, It is a major safety issue not to be able to use a seatbelt. The best remedy would be inspect and replacement of broken components. Both occurred over 80k miles one being a truck (entirely different vehicle)

NHTSA ID
11666666
Incident
Jun 11, 2025
Interior & seats
Filed Apr 1, 2025

The contact owns a 2016 Ford Fusion. The contact stated that the passenger’s side front door failed to latch closed securely. Additionally, the messages “Hood Ajar" and "Door Ajar" were displayed. The contact stated that the failure was related to NHTSA Campaign Number: 23V775000 (Latches/Locks/Linkages); however, the VIN was not included. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was filed. The manufacturer referred to contact to the NHTSA Hotline for assistance. The failure mileage was 80,000.

NHTSA ID
11652108
Incident
Apr 1, 2023
Mileage
80,000 mi
Body & structureEngineInterior & seats
Filed Nov 18, 2024

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, he heard an abnormal slushing sound coming from the dashboard and doors. Additionally, after adding coolant, the coolant level was low again two days later. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 247,700.

NHTSA ID
11625876
Incident
Oct 28, 2024
Mileage
247,700 mi
Interior & seats
Filed Aug 1, 2024

The contact owns a 2016 Ford Fusion. The contact stated that while his wife was driving approximately 3 MPH and attempting to pull into the driveway of residence, the driver’s side door latch detached, causing the door to open unintendedly. The driver was unable to close the door. No warning light was illuminated. The contact stated that the VIN was not included in NHTSA Campaign Numbers: 20V177000 (Latches/Locks/Linkages). The vehicle was driven to a dealer where it was confirmed that the latch had detached, and the door latch was replaced. The vehicle was repaired. The manufacturer was notified of the failure and opened a case. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 93,000. The VIN was not available.

NHTSA ID
11605883
Incident
Jul 16, 2024
Mileage
93,000 mi
Interior & seats
Filed Jul 29, 2024

The contact owns a 2016 Ford Fusion. The contact stated while driving at approximately 65 MPH, the rear driver's side door opened inadvertently. The contact pulled over but could not close the door securely. The contact was able to tie the door down to the rear passenger side door seat handle. The contact called a dealer and it was suggested that the vehicle be taken to be diagnosed. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 23V775000 (Latches/Locks/Linkages). The manufacturer was informed of the failure. The failure mileage was approximately 100,000.

NHTSA ID
11605059
Incident
Jul 26, 2024
Mileage
100,000 mi
Interior & seats
Filed Jun 24, 2024

The contact owns a 2016 Ford Fusion. The contact stated that after parking and exiting the vehicle, the front driver’s side door failed to remain closed and latched when closed. Additionally, the display indicated that the front driver's side door was always open. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The manufacturer and local dealer were not yet notified of the failure. The contact was informed that the VIN was not included in NHTSA Campaign Number: 23V775000 (Latches/Locks/Linkages). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 72,541.

NHTSA ID
11596102
Incident
Jun 23, 2024
Mileage
72,541 mi
Interior & seats
Filed Dec 4, 2023

ON 23OCT2023 I opened the Driver's side rear door in my garage. When I went to close the door it would not latch. After several failed attempts I taped the door closed and drove the car to the local FORD dealership for service. The latch mechanism was replaced on 27OCT2023. On 01DEC2023 I received an email notice from NHTSA regarding a possible recall for the door latches in my vehicle (2016 Ford Fusion), 23V775.

NHTSA ID
11558317
Incident
Oct 23, 2023
ElectricalInterior & seats
Filed Nov 17, 2023

My trunk pops open by itself, without being activated. So far, if I keep my car locked, it will stay shut, but it has popped open while the vehicle was in motion. This is a safety hazard! It has been happening every day for the last several months.

NHTSA ID
11555637
Incident
Nov 17, 2023
Interior & seats
Filed Oct 5, 2023

The contact owns a 2016 Ford Fusion. The contact stated that the front driver’s side door failed to latch as designed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 81,059.

NHTSA ID
11548522
Incident
Oct 5, 2023
Mileage
81,059 mi
Interior & seats
Filed Aug 14, 2023

The contact owns a 2016 Ford Fusion. The contact stated that his wife was about to drive the vehicle however, when she closed the front driver's side door, the door failed to latch securely. The vehicle was taken to the dealer where, it was diagnosed that the front driver's side door latch needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the failure and informed the contact the vehicle was not covered under NHTSA Campaign Number: 20V177000 (Latches/Locks/Linkages). The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 69,669.

NHTSA ID
11538429
Incident
Aug 1, 2023
Mileage
69,669 mi
Interior & seats
Filed Aug 8, 2023

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the front driver’s side door inadvertently opened without warning. The contact stated that he had to hold the door handle to keep the door closed to avoid an accident. The contact was able to proceed with caution to his destination. The vehicle was taken to the dealer where it was diagnosed that the front driver’s side door latch failed and needed to be replaced. The vehicle was repaired. The contact stated that on a separate occasion after he had closed the rear driver’s side door, he heard a beeping sound indicating that the door was ajar. The contact became aware that the rear driver’s side door failed to latch securely. The vehicle was taken to the dealer where it was diagnosed that the rear driver’s side door latch had failed and needed to be replaced. The vehicle had not yet been repaired. The contact referenced NHTSA Campaign Number: 20V1770000 (Latches, Locks, Linkages). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and advised to call the NHTSA Hotline. The failure mileage was approximately 73,000.

NHTSA ID
11537127
Incident
Aug 1, 2023
Mileage
73,000 mi
Interior & seats
Filed Aug 2, 2023

The contact owns a 2016 Ford Fusion. The contact stated that the rear passenger’s side door latch had failed, and the door would not remain closed securely. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 20V177000 (Latches/Locks/Linkages). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 70,000.

NHTSA ID
11536100
Incident
Jul 29, 2023
Mileage
70,000 mi
Interior & seats
Filed Jul 31, 2023

The contact owns a 2016 Ford Fusion. The contact stated that the rear driver’s side door failed to latch properly. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V177000 (Latch/Locks/Linkages) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 95,714.

NHTSA ID
11535439
Incident
Jul 29, 2023
Mileage
95,714 mi
Interior & seats
Filed Jul 12, 2023

The contact owns 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the rear driver’s side door flew open without warning. The vehicle was taken a dealer where it was repaired out of pocket. After the initial repair was performed, the front passenger’s and rear passenger’s side doors both failed to operate as needed. Upon investigation, the contact discovered NHTSA Campaign Number: 20V177000 (Latches/Locks/Linkage). The manufacturer was contacted, and the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was 33,290.

NHTSA ID
11531882
Incident
Jan 21, 2022
Mileage
33,290 mi
Interior & seats
Filed Jun 20, 2023

The contact owns a 2016 Ford Fusion. The contact stated the rear driver’s side door failed to latch properly. The contact took the vehicle to the local dealer, where it was diagnosed with needing the rear driver’s side door latch to be replaced. The vehicle was repaired. The contact stated the front driver’s side door failed to latch on 6/20/2023. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V177000 (Latches/Locks/Linkages) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 70,000.

NHTSA ID
11527886
Incident
Jan 1, 2020
Mileage
70,000 mi
Interior & seats
Filed May 31, 2023

THE TRUNK ON THE FUSION RANDOMLY OPENS ON IT'S OWN, THE KEY FOB CAN BE HANGING INSIDE THE HOUSE, IT OPENS WHEN IT'S SUNNY, CLOUDY, DARK, WHEN THE CAR IS PARKED OR WHEN I AM DRIVING THE CAR, WHICH IS A SAFETY HAZARD AS IT CAN BLOCK MY VISION BEHIND THE CAR. IT HAS BEEN HAPPENING FOR OVER A YEAR NOW. NO WARNING LIGHTS ALERT OF THE SOON TO POP OPEN TRUNK. LOOKED FOR SOLUTIONS AND NONE ARE AVAILABLE, MANY EXPERIENCE SAME ISSUE AND HAVE GONE TO DEALERSHIP AND THEY AREN'T ABLE TO CORRECT THE PROBLEM

NHTSA ID
11524637
Incident
Jan 1, 2022
Interior & seats
Filed May 15, 2023

The contact owns a 2016 Ford Fusion. The contact stated that upon opening the front driver’s side door, the latch failed to latch securely. The door ajar warning light illuminated with an alert sound indicating that the door was still open. The vehicle was taken to the dealer where it was diagnosed that the latch assembly needed to be replaced. The vehicle was repaired; however, the contact stated that the failure recurred with that rear driver’s side door latch. The vehicle was taken to an independent mechanic where it was diagnosed that the latch assembly failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that the front passenger’s side door latch failed to latch securely. As a result, the contact had to use a rope to secure the doors while driving. The vehicle had not been diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 113,800.

NHTSA ID
11522152
Incident
May 15, 2023
Mileage
113,800 mi
Interior & seats
Filed May 5, 2023

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the front passenger’s side door inadvertently opened with the door ajar light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the door latch failed and needed to be replaced. The vehicle was repaired. The contact stated that a year later while driving at an undisclosed speed, the rear driver’s side door inadvertently opened. The door ajar light illuminated. The vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 96,000.

NHTSA ID
11520660
Incident
May 4, 2023
Mileage
96,000 mi
Interior & seats
Filed Apr 25, 2023

The contact owns a 2016 Ford Fusion. The contact stated that after locking the doors, the locking mechanism malfunctioned, and the doors could be opened from outside the vehicle. The contact stated that the failure was present on all four doors. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was 155,000

NHTSA ID
11518929
Incident
Jun 6, 2021
Mileage
155,000 mi
Interior & seats
Filed Apr 11, 2023

The contact owns a 2016 Ford Fusion. The contact stated the front passenger’s side door latch failed to latch as designed. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front passenger’s side door latch to be replaced. The vehicle was repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V177000 (Latches/Locks/Linkages) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was 37,995.

NHTSA ID
11516500
Incident
Dec 6, 2022
Mileage
37,995 mi
ElectricalInterior & seats
Filed Mar 7, 2023

My trunk keeps opening on it's own. With the keys on me, not in my hands. Without the keys on me. While driving, while not driving, just completely at random. My trunk is continuously opening. From my research this seems to be a pretty common thing for this make and model of car, and I think it's time that it be recalled and fixed. It's not safe from a driving standpoint nor a personal safety standpoint.

NHTSA ID
11510550
Incident
Mar 2, 2023
Interior & seats
Filed Feb 13, 2023

The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 65 MPH, the trunk inadvertently opened. The contact stated that the trunk open warning light was illuminated. The contact stated that the trunk would inadvertently open while driving at various speeds and had become a recurring failure. The contact had not taken the vehicle to a local dealer nor an independent mechanic. The vehicle was not diagnosed nor repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 60,000.

NHTSA ID
11507039
Incident
Sep 24, 2022
Mileage
60,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Elsewhere on this vehicle

Data sources

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