2016 Ford Fusion Owner Complaints

The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the rear-view camera displayed a distorted image. The vehicle was taken to the dealer; however, the contact was informed that the part to repair the vehicle was not available. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The failure was a persistent failure. In addition, the contact stated that the vehicle was unsafe to drive. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000.

NHTSA ID

11754927

Incident

Jun 16, 2025

Mileage

95,000 mi

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted in reverse(R), the rear-view camera failed to display a clear view image as intended. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.

NHTSA ID

11753710

Incident

Oct 15, 2025

Mileage

110,000 mi

The dealer is saying that the car needs a purge solenoid repair or replacement as well as rear shocks. When I looked this up on a 2016 Ford fusion it states this is the most are one of the most common issues the purge solenoid the dealers trying to charge me almost $500 for this repair and I guess I’m reaching out to the Ford company itself or somebody that can help so my name is [XXX] and my phone number is [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11753544

Incident

Jun 1, 2026

The brake booster vacuum pump coupler broke off of the vacuum pump and a piece of the coupler was left stuck in the camshaft. This caused the brakes to become very stiff and hard to push down to stop the vehicle. It wasn't inspected by anyone. No warning messages or icons appeared on the dash. Car had to be towed.

NHTSA ID

11753536

Incident

Jul 1, 2025

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera displayed a distorted image. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ID

11753080

Incident

Oct 13, 2025

The engine experienced a sudden failure that caused the vehicle to become completely inoperable. Prior to the failure, the vehicle exhibited intermittent hesitation, rough idling, and loss of power during acceleration. These symptoms began several weeks before the complete failure. No warning lamps were illuminated at first, but shortly before the breakdown, the vehicle displayed a check engine light and a “Service Engine Soon” message. While driving, the vehicle abruptly lost power and became unsafe to operate. I was forced to pull over immediately, which created a safety risk to myself and other drivers due to the sudden deceleration and inability to maintain speed in traffic. The vehicle would not restart afterward. A repair facility has confirmed that the engine has suffered a major internal failure and requires replacement. The estimated cost of repair starts upwards of $5,000. The vehicle is currently non‑drivable and remains available for inspection. The issue has been reproduced and confirmed by an independent service center. The vehicle has not yet been inspected by the manufacturer, police, or insurance representatives. However, I have found multiple similar complaints from other owners reporting the same type of powertrain failure, suggesting a potential pattern or defect affecting safety.

NHTSA ID

11752956

Incident

May 15, 2026

Submitting safety recall that has not been addressed in a timely manner. Company still has no parts to repair safety issue that was formally identified almost 12 months ago. Issue was identified by driver prior to recall. Dealer continues to have no anticipated timeframe of when parts or reasonable repair will be available for identified safety issue despite calling every few months for more than a year.

NHTSA ID

11752909

Incident

Jul 2, 2025

The contact owns a 2016 Ford Fusion. The contact stated that while in reverse(R), the rear-view camera intermittently displayed a blank or distorted image. Additionally, the rear-view camera error message was displayed on the screen. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

NHTSA ID

11752472

Incident

Oct 14, 2025

Mileage

80,000 mi

The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the rear-view camera displayed a blank screen. The message “Camera Unavailable” was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.

NHTSA ID

11752451

Incident

Jul 15, 2025

Mileage

55,000 mi

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera displayed a black image with the message “Please See Dealer for Repair" displayed, causing the vehicle to reverse into the rear of another vehicle that was also reversing. The contact stated that both vehicles were reversing at approximately 5 MPH. There was no reported injury or damages. The dealer was contacted and informed the contact that parts were only available to repair Mustangs. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.

NHTSA ID

11752423

Incident

Jun 23, 2026

Mileage

92,000 mi

The contact owns a 2016 Ford Fusion. The contact stated that while the vehicle was in reverse, the rear-view camera displayed a blank screen or a distorted image. The contact received notification of NTHSA Campaign Number: 25V695000 (Back Over Prevention); and associated the failure with the recall. The local dealer was contacted; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 50,000.

NHTSA ID

11752037

Incident

Dec 1, 2024

Mileage

50,000 mi

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back over prevention camera display a black screen. The dealer was contacted and confirmed that the part for the recall repair was not available. The manufacturer was made aware of the issue but was unable to provide a timeframe for parts availability. The approximate failure mileage was 85,000.

NHTSA ID

11751723

Incident

Oct 13, 2025

Mileage

85,000 mi

The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the rear-view camera displayed a blank screen. Additionally, the rear-view camera error message was displayed. The vehicle was taken to the dealer, where it was diagnosed with an inoperable rear-view camera display. The contact was informed that the rear-view camera display needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were unavailable. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000.

NHTSA ID

11751623

Incident

Jul 21, 2020

Mileage

55,000 mi

The back up camera recall has been open since 10/2025 . I was backing up using the camera than it just went blank

NHTSA ID

11751155

Incident

Jul 9, 2026

The rearview is not working consistently and caused me to back into a pole.

NHTSA ID

11750600

Incident

Mar 11, 2026

The contact owns a 2016 Ford Fusion. The contact stated that while vehicle was in reverse(R), the rear-view camera displayed a blank image. The contact received notification of NTHSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

NHTSA ID

11750333

Incident

Mar 15, 2025

The contact owns a 2016 Ford Fusion. The contact received notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was unavailable. The contact stated that while reversing, the rearview camera image displayed a black screen. The contact stated that the manufacturer exceeded a reasonable amount of time to perform the recall repair. A local dealer was contacted and confirmed that the recall remedy was unavailable. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 90,000.

NHTSA ID

11749479

Incident

Jul 10, 2025

Mileage

90,000 mi

The contact owns a 2016 Ford Fusion. The contact received a notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in Reverse, the rearview camera failed to display a clear-view image. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.

NHTSA ID

11749266

Incident

Nov 15, 2025

Mileage

75,000 mi

My rear view camera hasn’t worked since October 2025 and I’ve had multiple incidents where I’m reversing and almost hit a pedestrian.. This is a big problem for me because im used to having my rear view camera.. I don’t understand why it’s taking so long to find a simple fix to this issue.. I’ve waited for almost a year and still nothing.. When will this issue be resolved?.

NHTSA ID

11749197

Incident

Jul 4, 2026

The contact owns a 2016 Ford Fusion. The contact received notification of NTHSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11749027

Incident

Jul 8, 2026

The contact owns a 2016 Ford Fusion. The contact received a recall notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that while reversing, the rearview camera was inoperable. Additionally, the contact stated that while making a turn, the turn signal delayed to engage as intended. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 71,202.

NHTSA ID

11749017

Incident

Jun 8, 2026

Mileage

71,202 mi

Engine reached high temperature on July 2 2016 the results of which required the replacement of the radiator. Apparently there is a class action regarding coolant system issues for my vehicles 2.0L engine. The radiator failure may be the result of this issue. Engine overheated

NHTSA ID

11748924

Incident

Jul 2, 2026

I own a 2016 Ford Fusion affected by Safety Recall 25SA9 (NHTSA Recall 25V695) regarding the rearview camera. I took my vehicle to an authorized Ford dealership on June 25, 2026, to have the recall repaired. The dealership confirmed that the repair procedure is currently available only for Mustang vehicles and that no repair is available for my Fusion. The dealership documented this on the repair order. I also contacted Ford Customer Relations, and Ford confirmed there is currently no confirmed ETA for the recall remedy. I am fully willing to complete the recall immediately, but I cannot do so because the manufacturer has not made the repair available for this vehicle. I am submitting this complaint because the manufacturer has been unable to provide a timely remedy for this safety recall despite my attempt to have the repair completed. I respectfully request that NHTSA review this situation.

NHTSA ID

11748915

Incident

Jun 25, 2026

The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the rearview camera displayed a black image intermittently. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received a recall notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000.

NHTSA ID

11748738

Incident

Nov 10, 2025

Mileage

98,000 mi

The contact owns a 2016 Ford Fusion. The contact stated that while driving the vehicle at an undisclosed speed, the vehicle felt as though it were going to shut off unexpectedly. The check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the spark plugs needed to be replaced. The contact stated that after the spark plugs were replaced, one of the cylinders was misfiring. The spark plugs were replaced a second time, but the failure persisted. The vehicle was taken to another independent mechanic, where it was diagnosed that coolant intrusion into the engine had resulted in engine failure, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 130,000.

NHTSA ID

11748561

Incident

Jul 6, 2026

Mileage

130,000 mi