Owner-reported complaints naming the steering system, filed with NHTSA
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Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2000 Ford Mustang submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
TL*THE CONTACT OWNS A 2000 FORD MUSTANG. THE CONTACT STATED THAT THE STEERING WAS MAKING A NOISE. THE FOLLOWING DAY, HE FOUND FLUID ON THE FLOOR. THE CONTACT IS A MECHANIC AND DIAGNOSED THE FAILURE. HE FOUND METAL RUBBING AGAINST THE RUBBER, WHICH CAUSED THE RUBBER TO WEAR AND LEAK. THE CONTACT WILL REPLACE THE RUBBERS. THE CURRENT AND FAILURE MILEAGES WERE 110,000.
POWER STEERING STOPPED WORKING WHILE CONSUMER WAS DRIVING. CONSUMER WAS ABLE TO DRIVE THE VEHICLE HOME. HOWEVER, NO REPAIRS HAD BEEN MADE AT THIS TIME.*AK
WHILE DRIVING A KNOCKING NOISE WAS HEARD COMING FROM THE REAR OF THE VEHICLE. THE DRIVER TOOK THE VEHICLE TO DEALER FOR ANALYSIS AND THE MECAHNIC INDICATED THAT THE REAR END WAS BAD. *AK (BEARING RING PINION GEAR) THE CONSUMER WAS TOLD BY THE MECHANIC THAT THIS WAS A COMMON PROBLEM WITH THESES VEHICLES. *SC
WHILE DRIVING AT 30 MPH, THE CONSUMER FELT THAT THE VEHICLE HAD NO POWER AND WAS UNRESPONSIVE. THE VEHICLE WAS TAKEN TO A MECHANIC, WHO INFORMED THE CONSUMER THAT TWO ENGINE MOUNTING BOLTS WERE LOOSE. THE MECHANIC ALSO HAD TO REPLACE THE POWER STEERING PUMP. THE MANUFACTURER AND THE DEALER ARE AWARE OF THE PROBLEM. *NLM
STEERING BOLT CAME LOOSE. DEALER NOTIFIED.
CONSUMERS DAUGHTER HAD STOPPED FOR GAS WHEN THE ATTENDANT CALLED ATTENTION TO THE FACT THAT THE TIRE WAS COMING APART. THE TIRE WAS REPLACED AND THE DAUGHTER HAS THE DEFECTIVE TIRE AND PAPER WORK. *JG
RACK AND PINION BOOT CAUGHT ON FIRE, BURNED THE HOOD INSULATION, PLASTIC BOOT AND PART OF THE RIGHT FRONT FENDER
WHEN APPLYING BRAKES GEAR SKIPPED AND AND BRAKES BECAME LOOSE. NO BRAKING POWER. ALSO, CONSUMER WAS HAVING ELECTRICAL PROBLEMS WHICH CAUSED DEFECTS IN THE ALARM.*AK
VEHICLE RAN OFF OF ROAD ON LEFT SIDE AND STRUCK DIRT EMBANKMENT. INITIAL POINT OF IMPACT TO LEFT FRONT OF VEHICLE.*AK
POWER STEERING FLUID LEAKING AT BRAKE BOOSTER FITTING-BOOSTER ASSEMBLY REPLACED. *AK
SUBSTANTIALLY LOUD SWIRLING, HISSING, GRINDING, WHINNING NOISES FROM THE TRANSMISSION, CLUTCH, AND DRIVELINE (DRIVE SHAFT) AREA. FOUR (4) TIMES WITH SAME PROBLEM. VEHICLE WITH DEALER AS OF MAY 24, 2000 TILL PRESENT.
WHEN I COME TO COMPLETE STOPS, (E.G. @ A RED LIGHT) THE TACHOMETER SLOWLY RISES TO 3,000 - 3,500 RPM'S AND THE ENGINE COMPARTMENT SHAKES AND ROARS AS IF I AM ACCELERATING. THIS HAS OCCURRED AT LEAST 35 TIMES SINCE THE ORIGINAL OCCURRENCE ON 12/19/1999. I HAVE NOT DRIVEN THE VEHICLE SINCE 02/29/1999. THE CAR HAS BEEN TO TWO FORD DEALERSHIPS SIX TIME TO FIX THE PROBLEM. THE FOLLOWING ITEMS HAVE BEEN REPLACED: AIR BYPASS VALVE, IAC (3 TIMES - THEY CLAIMED EACH ONE, INCLUDING THE ORIGINAL WAS FAULTY), ON BOARD COMPUTER. YET THE PROBLEM STILL PERSISTS. FORD HAS FINALLY AGREED TO REACQUIRE MY VEHICLE. I HAVE SPOKEN TO OTHER 2000 MUSTANG GT OWNERS (ALL WITH VEHICLES BUILT IN 09/1999) THEY ALSO HAVE IDLE ISSUES. THE TWO I HAVE SPOKEN WITH HAVE A REVERSE PROBLEM. THEIRS IDLE SO LOW, THE VEHICLE STALLS. I THINK FORD SHOULD LOOK INTO THE GT'S THAT WERE BUILT EARLY IN THE MODEL YEAR. I HAVE NOT HEARD OF ANYTHING WITH THE GT'S BUILT LATER IN THE YEAR. *AK
CONVERTIBLE TOP IS POORLY FIT DUE TO UNATTACHED WIRE. YH
WHILE MERGING OVER THE VEHICLE STEERING WHEEL TURNED BUT THE VEHICLE CONTINUED TO GO STRAIGHT, HITTING A CURB CAUSING CONSUMER HEAD TO HIT TOP RAIL OF VEHICLE KNOCKING HIM OUT. VEHICLE CONTINUED TO GO SHEARING OFF A SIGN AND THEN HIT A TELEPHONE POLE. NO DEPLOYMENT OF AIR BAG RESULTED IN HEAD TRAUMA. NLM
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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