Owner-reported complaints naming the seat belt system, filed with NHTSA
Data refreshed
Seat belts reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
38
Latest Oct 5, 2021
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
12%
of 311 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
5
What this page shows
Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2000 Ford Mustang submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 38 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming seat belt
The 25 most recent of 38, in the owner's own words
Drivers side and passenger (front) seatbelts no longer operational. They do not retract and they do not lock in place -- this is a safety issue. We attempted to get them replaced, but our Ford dealer has confirmed the drivers side belt has been discontinued. We have no recourse here.
NHTSA ID
11435576
Incident
Feb 2, 2021
Seat belts
Filed Jul 23, 2020
AS MANY HAVE SAID THE PASS. SIDE SEAT BELT IS JAMMED UP, CANNOT BE USED. EVEN IF YOU SPEND RIME AND COMPLETELY STRAIGHTEN EVERY THING OUT IT WORKS MAYBE ONCE AND JAMS UP AGAIN. THE COMPLAINTS ARE LEGIT. THIS CAR HAS 80,134 MILES ON IT.
NHTSA ID
11341090
Incident
Jun 1, 2019
Mileage
78,854 mi
AirbagsSeat belts
Filed Jun 14, 2017
AS I WAS PULLING INTO A FRIEND'S DRIVE WAY, MY AIRBAGS JUST WENT OFF. THE SEAT BELTS DON'T RETRACT
NHTSA ID
10995246
Incident
May 26, 2017
Mileage
193,550 mi
Seat belts
Filed Jun 12, 2015
MY PASSENGER SIDE SEAT BELT DOES NOT WORK.
NHTSA ID
10724923
Incident
Apr 1, 2015
Seat belts
Filed Jan 19, 2012
FRONT PASSENGER SEAT BELT RETRACTOR MALFUNCTIONED. THE SEAT BELT IS NOW STUCK AND WILL NOT EXTRACT. IT CANNOT BE WORN BY A PASSENGER. THIS IS THE EXACT FAILURE RECALLED IN NHTSA CAMPAIGN ID NUMBER: 99V250000. HOWEVER, MY CAR'S VIN WAS NOT INCLUDED IN THIS RECALL. *TT
NHTSA ID
10444591
Incident
Jan 15, 2012
Mileage
100,700 mi
Seat belts
Filed Nov 4, 2010
TL*THE CONTACT OWNS A 2000 FORD MUSTANG. THE CONTACT STATED THAT THE SEAT BELTS PULLED BACK AND HAD NO SLACK. THE CONTACT ALSO HAD TO PULL THE SEAT BELT OUT TO ELIMINATE THE SLACK IN THE SEAT BELT. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT RECALL CAMPAIGN NUMBER 99V250000, SEAT BELTS FRONT, ANCHORAGE, BUT THE VEHICLE WAS NOT INCLUDED. THE CONTACT IS THE ORIGINAL OWNER AND HAS DEALT WITH THIS PROBLEM SINCE THE VEHICLE WAS PURCHASED, BUT THE DEALER HAS NEVER REPAIRED THE FAILURE. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS 85000. UPDATED 01/13/11*LJ UPDATED 01/27/11
NHTSA ID
10363972
Incident
Apr 25, 2000
Mileage
10 mi
Seat belts
Filed Aug 24, 2010
TL* THE CONTACT OWNS A 2000 FORD MUSTANG. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BELT RETRACTOR FAILED. THE SEAT BELT WEBBING BECAME LODGED AND WOULD NOT RETRACT. THE CONTACT INQUIRED ABOUT NHTSA CAMPAIGN ID NUMBER: 99V250000 (SEAT BELTS: FRONT: ANCHORAGE) WITH THE MANUFACTURER BUT WAS ADVISED THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.
NHTSA ID
10351550
Incident
Aug 20, 2010
Mileage
120,000 mi
Seat belts
Filed Jan 14, 2010
THE PASSENGER SIDE SEATBELTS IN MY 2000 FORD MUSTANG WILL NOT RETRACT OR PULL OUT. I BELIEVE FORD HAD A RECALL ON THIS ISSUE FOR THE 2000 MUSTANG BUT SAY THAT MINE WAS NOT INCLUDED. *TR
NHTSA ID
10299707
Incident
Dec 14, 2009
Mileage
85,000 mi
Seat belts
Filed Aug 20, 2009
TL*THE CONTACT OWNS A 2000 FORD MUSTANG. THE VEHICLE WAS PARKED WHEN THE CONTACT OBSERVED THE FRONT DRIVER AND PASSENGER AUTOMATIC SHOULDER BELT RETRACTORS WERE INOPERATIVE. THE FRONT PASSENGER SEAT BELT RETRACTOR WEBBING FAILED TO EXTRACT AND THE SEAT BELT COULD NOT BE WORN BY THE DRIVER AND THE PASSENGER. NHTSA CAMPAIGN ID NUMBER 99V25000 IS RELATED TO THE FAILURE; HOWEVER, THE VIN NUMBER WAS EXCLUDED FROM THE RECALL. THE CONTACT IS AWARE OF THE SAFETY RISK INVOLVED. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 100,000. UPDATED 12/07/09 *BF THE FRONT DRIVER SIDE SEAT BELT WILL NOT GO INTO THE RETRACTOR. UPDATED 12/09/09.*JB
NHTSA ID
10281227
Incident
May 17, 2005
Mileage
40,000 mi
Seat belts
Filed May 6, 2009
TL*THE CONTACT OWNS A 2000 FORD MUSTANG. WHEN THE CONTACT REMOVED HIS SEAT BELT, HE NOTICED THAT IT DID NOT RETRACT. HE FEELS THIS IS A SAFETY ISSUE BECAUSE THE SEAT BELT COULD FAIL IN THE EVENT OF A CRASH. THE DEALER STATED THAT THE RETRACTOR WAS FAILING. THE CONTACT REFUSED TO HAVE THE RETRACTOR REPLACED BECAUSE THE DEALER REFUSED TO HAVE THE RETRACTOR INVESTIGATED TO DETERMINE WHY THE FAILURE WAS OCCURRING. NO REPAIRS HAVE BEEN MADE. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT NO COMPENSATION WOULD BE PROVIDED BECAUSE THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS 67,000 AND CURRENT MILEAGE WAS 68,000.
NHTSA ID
10267877
Incident
Apr 17, 2009
Mileage
67,000 mi
Seat belts
Filed Mar 31, 2009
I HAVE A 2000 FORD MUSTANG, WHICH HAS MAJOR SEATBELT MALFUNCTION PROBLEMS. I FOUND THE RECALL ON YOUR WEBSITE AND SEVERAL AUTO WEBSITES NHTSA CAMPAIGN ID NUMBER: 99V250000. THIS RECALL IS FOR 2000 FORD MUSTANGS, AND THE EXACT PROBLEM THAT WE HAVE BEEN HAVING WITH OUR SEATBELTS. BUT THE DEALER WAS SUPPOSE TO REPLACE THE SEATBELTS, AFTER VERIFYING THAT THEY WERE MALFUNCTIONING, AND NOW THEY WILL NOT. *TR
NHTSA ID
10263807
Incident
Jan 1, 2002
Mileage
35,000 mi
Seat belts
Filed Feb 12, 2009
TL*THE CONTACT OWNS A 2000 FORD MUSTANG. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SEAT BELT FAILED. IT WILL NOT EXTEND MORE THAN THREE INCHES OVER OCCUPANTS IN THE FRONT SEAT. THE FORD MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE FAILURE MILEAGE WAS 116,000. UPDATED 3/16/09 *CN UPDATED 03/19/09. *JB
NHTSA ID
10258435
Incident
Jan 26, 2008
Mileage
116,000 mi
AirbagsSeat belts
Filed Apr 23, 2008
Crash reported1 injury reported
TL*THE CONTACT OWNS A 2000 FORD MUSTANG. WHILE DRIVING 45 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. SHE SUSTAINED INJURIES AND THE VEHICLE WAS DESTROYED. THE FRONT AIR BAGS FAILED TO DEPLOY. THE CURRENT AND FAILURE MILEAGES WERE 42,000. UPDATED 5/19/08 *CN THE SEAT BELT DID NOT PROPERLY RESTRAIN THE CONSUMER. UPDATED 05/19/08. *JB
NHTSA ID
10225475
Incident
Sep 3, 2006
Mileage
42,000 mi
Seat belts
Filed Jun 19, 2007
TL*THE CONTACT OWNS A 2000 FORD MUSTANG. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT RETRACTOR HAS FAILED. THE OTHER THREE SEAT BELTS WERE REPAIRED UNDER A RECALL, HOWEVER, THE DEALER STATED THAT THIS FAILURE IS NOT COVERED. THE PURCHASE DATE, POWERTRAIN, AND FAILURE MILEAGE WERE UNKNOWN. THE CURRENT MILEAGE IS 80,000.
NHTSA ID
10193718
Incident
Jun 18, 2007
Seat belts
Filed May 22, 2007
TL*THE CONTACT OWNS A 2000 FORD MUSTANG. THE CONTACT CALLED FORD IN REGARDS TO RECALL # 99V250000 (SEAT BELTS:FRONT:ANCHORAGE). HE STATED THAT HE IS EXPERIENCING THE SAME DEFECT FAILURE AS NOTED IN THE RECALL BECAUSE THE SEAT BELT FAILS TO PULL OUT FROM THE RETRACTOR. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 85,000 AND FAILURE MILEAGE WAS 80,000.
NHTSA ID
10191419
Incident
Apr 15, 2007
Mileage
80,000 mi
Seat belts
Filed Jan 10, 2007
THE DRIVER AND FRONT PASSENGER SEAT BELTS DO NOT RETRACT FULLY AND THEREFORE ARE SAFETY HAZARDS BECAUSE THERE IS TOO MUCH SLACK. *JB
NHTSA ID
10178355
Incident
Jan 3, 2007
Seat belts
Filed Mar 14, 2006
DT*: THE CONTACT STATED BOTH FRONT SEATBELTS DO NOT RETRACT. ALSO, WHILE THE BRAKES ARE DEPRESSED, THE SEATBELTS LOCK UP. THE MANUFACTURER HAS BEEN ALERTED.
NHTSA ID
10152669
Incident
Mar 14, 2006
Mileage
109,000 mi
Seat belts
Filed Oct 18, 2005
MY 2000 FORD MUSTANG SEAT BELT WONT RETRACT. CALLED DEALER ABOUT DEFECT THEY SAID NOT ONE OF CARS ON RECALL FOR THIS PROBLEM. THEY NEED TO LOOK INTO EXPANDING THE RECALL TO COVER MORE CARS WITH THIS PROBLEM. *JB
NHTSA ID
10140075
Incident
Sep 16, 2005
Mileage
65,000 mi
BrakesSeat belts
Filed Sep 26, 2005
DT: THE CONTACT OWNS A 2000 FORD MUSTANG. WHILE THE VEHICLE IS PARKED ON A HILL AND THE EMERGENCY BRAKE IS ON THE VEHICLE WILL CONTINUE TO ROLL DOWN A HILL. THE VEHICLE WAS PURCHASED IN NOVEMBER 2003. THE REPAIR SHOP SAID THAT IT WAS SOMETHING WRONG WITH THE EMERGENCY BRAKE. THE EMERGENCY BRAKE, BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN, ACCORDING TO THE DEALERSHIP AND THE MANUFACTURER. IN MOST CASES AFTER THE VEHICLE HAD BEEN PARKED FOR A WHILE WITH THE EMERGENCY BRAKE ON THE VEHICLE WOULD CONTINUE TO ROLL. ALSO, THE CONTACT HAS BEEN HAVING PROBLEMS WITH FRONT DRIVER AND PASSENGER SEAT BELTS. THE PASSENGER SIDE SEAT BELT WAS WORSE. THE SEAT BELTS WILL NOT RETRACT, CAUSING THE SEAT BELTS TO GET CAUGHT IN THE DOOR. THIS PROBLEM EXISTED SINCE THE CONTACT PURCHASED THE VEHICLE. *AK
NHTSA ID
10137674
Incident
Nov 1, 2003
Seat belts
Filed Aug 24, 2005
THE DRIVER SEAT BELT BECOMES STUCK AND DOES NOT FULLY RETRACT. IT ALSO DOES NOT LOCK UP WHEN YOU BRAKE QUICKLY. THE SEAT BELT IN THE BACK SEAT IS STUCK AND WILL NOT MOVE OR RETRACT AT ALL. IT CANNOT BE USED AT ALL, AND THEREFORE I CANNOT INSTALL THE CHILD CAR SEAT FOR MY BABY. THERE IS AN ACTIVE RECALL FOR THIS PROBLEM FOR THE 2000 FORD MUSTANG, BUT WHEN I TOOK THE CAR TO MY LOCAL FORD DEALERSHIP THEY SAID THAT MY VEHICLE IS NOT COVERED UNDER THIS RECALL. THEY ADVISED ME THAT I WOULD HAVE TO PAY TO HAVE THE SEATBELTS REPAIRED.
NHTSA ID
10134059
Incident
Jan 1, 2005
Mileage
60,000 mi
Seat belts
Filed Mar 30, 2005
THE PASSENGER SEAT BELT WILL NOT RETRACT FROM THE RETRACTOR. ANY ONE RIDING IN THE PASSENGER SEAT IS LEFT UNRESTRAINED. THE DEALER WAS NOTIFIED. *NM *NM
NHTSA ID
10111735
Incident
Nov 1, 2004
Mileage
75,000 mi
Seat belts
Filed Nov 3, 2004
CONSUMER COMPLAINED THAT THE FRONT SEAT BELTS WERE STUCK IN THE RETRACTORS. DEALER EXAMINED THE BELTS AND WILL NOT REPLACE THEM FOR FREE. ONE OF THE BELTS BROKE A YEAR AGO, AND THE OTHER ONE JUST RECENTLY.*AK *TC
NHTSA ID
10084047
Incident
Jan 14, 2003
Mileage
70,000 mi
AirbagsSeat belts
Filed Jul 6, 2004
Crash reported1 injury reported
WHILE DRIVING 30 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. UPON IMPACT, DUAL AIR BAGS DID NOT DEPLOY, AND DRIVER'S SIDE SEAT BELT FAILED. AS A RESULT, DRIVER HIT THE WINDSHIELD, AND SUSTAINED SEVERE LOWER BACK AND NECK INJURIES. *AK
NHTSA ID
10075688
Incident
May 24, 2004
Mileage
47,000 mi
Seat belts
Filed Jan 8, 2004
SEAT BELT NOT RETRACTING PROPERLY WHEN TRYING TO WEAR. *LA
NHTSA ID
10052647
Incident
Oct 30, 2002
Mileage
85,000 mi
Seat belts
Filed Nov 12, 2003
THE DRIVER AND PASSENGER FRONT SEAT BELTS WILL NOT RETRACT OR MAY NOT COME OUT OF THE RETRACTOR. DRIVER STATES "FRONT PASSENGERS ARE NOT ABLE TO FASTEN THEIR SEAT BELTS". *AK *PH
NHTSA ID
10034555
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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