Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
42
Latest Jun 27, 2020
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
14%
of 311 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
34
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
30
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2000 Ford Mustang submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 42 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
The 25 most recent of 42, in the owner's own words
I WAS MAKING A NORMAL ORDER DELIVERY DROP OFF GOING OFF MY GPS I CAME TO A NARROW ROAD WHERE NO SIGNS OF A DIP AHEAD. CAME TO A DIP AHEAD THAT YOU COULDN'T TELL IT WAS A DIP AND I WASN'T GOING NO MORE THAN 11 TO13 MILES WHEN I WAS COMING OVER IT AND MY AIRBAGS BUSTED OUT OF MY STEERING WHEEL HITTING MY HAND AND MY ARM LEAVING BURN MARKS. I COULDN'T STAY ON THE ROAD SO I WAITED 30 MINS BEFORE I DROVE SLOWLY BACK TO MY HOUSE CAUSE THEN MY TIRE STARTED GOING LOW. *TR
NHTSA ID
11331191
Incident
Jun 26, 2020
Mileage
11 mi
AirbagsSeat belts
Filed Jun 14, 2017
AS I WAS PULLING INTO A FRIEND'S DRIVE WAY, MY AIRBAGS JUST WENT OFF. THE SEAT BELTS DON'T RETRACT
NHTSA ID
10995246
Incident
May 26, 2017
Mileage
193,550 mi
Airbags
Filed Apr 24, 2009
Crash reported2 injuries reported
TL*- THE CONTACT OWNS A 2000 FORD MUSTANG. WHILE DRIVING 35 MPH AND MAKING A LEFT HAND TURN THE VEHICLE HIT A GUARD RAIL AND THE AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS DRIVABLE. THE DEALER WAS CONTACTED A FEW DAYS AFTER THE CRASH AND THEY FILED A REPORT. THE CONTACT HAD TO RENT A VEHICLE DUE TO THE FACT THAT THE DEALER DID NOT WANT THE VEHICLE TO BE DRIVEN. THEY STATED THAT THEY WOULD SEND SOMEONE OUT TO DIAGNOSE IT. NO ONE HAS GONE TO DIAGNOSE THE VEHICLE. THE CONTACT HAS NOT RECEIVED A CALL FROM THE DEALER. THERE WERE MAJOR INJURIES, THE DRIVER SUFFERED A CONCUSSION AND SPRAINED HIS SHOULDER. THE WINDSHIELD AND FRONT OF THE VEHICLE WERE HEAVILY DAMAGED. A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGE WAS 51000. UPDATED 05/18/09. *LJ THE PASSENGER WAS INJURED AS WELL. UPDATED 05/20/09.*JB
NHTSA ID
10266652
Incident
Nov 26, 2008
Mileage
51,000 mi
AirbagsSeat belts
Filed Apr 23, 2008
Crash reported1 injury reported
TL*THE CONTACT OWNS A 2000 FORD MUSTANG. WHILE DRIVING 45 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. SHE SUSTAINED INJURIES AND THE VEHICLE WAS DESTROYED. THE FRONT AIR BAGS FAILED TO DEPLOY. THE CURRENT AND FAILURE MILEAGES WERE 42,000. UPDATED 5/19/08 *CN THE SEAT BELT DID NOT PROPERLY RESTRAIN THE CONSUMER. UPDATED 05/19/08. *JB
NHTSA ID
10225475
Incident
Sep 3, 2006
Mileage
42,000 mi
AirbagsDriver assistance
Filed Nov 22, 2006
Crash reported
FORD MUSTANG 2000 WAS TOTALED IN A FRONTAL CRASH AFTER ACCELERATOR GOT STUCK BUT AIR BAGS DID NOT DEPLOY. CAPITAL FORD AT 4222 OLEANDER DRIVE IN WILMINGTON, NC REPAIRED THE AIR BAGS IN 2002. *NM
NHTSA ID
10174044
Incident
Nov 17, 2006
Mileage
100,000 mi
AirbagsDriver assistance
Filed Nov 20, 2006
Crash reported
BACKED UP CAR (2000 FORD MUSTANG), THEN SHIFTED FORWARD WHERE CAR ACCELERATED FULL THROTTLE BY ITSELF AND CRASHED INTO 2 PARKED CARS. CAR APPEARS TO BE TOTALED BUT AIR BAGS DID NOT DEPLOY. *NM
NHTSA ID
10173841
Incident
Nov 17, 2006
Mileage
100,000 mi
Airbags
Filed Aug 11, 2006
Crash reported2 injuries reported
MY DAUGHTER WAS INVOLVED IN A SINGLE VEHICLE FRONT END COLLISION. SHE HIT A FIRE HYDRANT AFTER A 90 DEGREE SPIN AT A SPEED OF ABOUT 30 MPH. THE CAR SUSTAINED $6000 IN DAMAGE AND WAS TOTALED. NEITHER THE DRIVER OR PASSENGER AIRBAGS DEPLOYED. I QUESTIONED THE BODY SHOP IF THEY SHOULD HAVE, EVERYONE I TALKED TO FEELS THEY SHOULD HAVE. ISN'T THIS WHAT THEY ARE DESIGNED TO DO?
NHTSA ID
10165286
Incident
Aug 5, 2006
Mileage
74,000 mi
Airbags
Filed Jul 15, 2005
ON MAY 30, 2005, OUR DAUGHTER WAS EXITING A PARKING LOT IN HER 2000 FORD MUSTANG. DUE TO THE FACT THAT THE EXITS WEREN''T CLEARLY MARKED, SHE DROVE OVER THE SIDEWALK, RESULTING IN APPROXIMATELY A FOUR INCH DROP OFF. AFTER WAITING FOR TRAFFIC TO CLEAR, SHE ACCELERATED TO EXIT THE PARKING LOT AND BOTH OF HER AIRBAGS DEPLOYED. SHE WAS FORTUNATE THAT A POLICE OFFICER WITNESSED THIS INCIDENT. AFTER SPEAKING WITH THE OFFICER, I WAS ASSURED THAT SPEED WAS NOT A FACTOR. I ALSO REVIEWED PHOTOGRAPHS OF THE AREA TO VIEW TO SEE THE DROP-OFF AND CAME TO THE CONCLUSION THAT IT WAS THE EQUIVALENT OF A ''HIGHWAY POT-HOLE'', WHICH SHOULD NOT HAVE CAUSED THE PREMATURE DEPLOYMENT OF THE AIRBAGS.
NHTSA ID
10128956
Incident
May 30, 2005
Mileage
45,100 mi
Airbags
Filed Apr 29, 2005
Crash reported3 injuries reported
I WAS INVOLVED IN A ONE CAR ACCIDENT WHERE I LOST CONTROL AND JUMPED A CURB. MY CAR WAS A 2000 V6 MUSTANG COUPE. THE AIR BAGS DEPLOYED WHEN THE CAR MADE CONTACT WITH THE CURB. BUT I WAS THEN AIRBORN IN THE CAR FOR ABOUT 12 FEET AND BY THE TIME MY CAR HIT THE GROUND MY AIR BAGS HAD DEFLATED, CAUSING MY PASSENGER TO HIT HER HEAD ON THE DASHBOARD. SHE HAD HER SEATBELT ON, AND BE KNOCKED UNCONSCIOUS. ALSO... WHEN THE AIR BAGS DEPLOYED THEY CAME OUT WITH SUCH FORCE THAT IT KNOCKED MY HANDS OFF THE STEERING WHEEL, CAUSING ME TO NOT BE ABLE TO STEER THE CAR .SCARED THAT IF THE TIRES WEREN'T STRAIGHT WHEN WE WOULD TOUCH DOWN THAT WE WOULD FLIP. THE SAME INCIDENT HAPPENED 2 DAYS AGO WHEN MY FRIEND WRECKED HIS 20'01 GT. HE HAD LOST CONTROL OF THE VEHICLE AND CLIPPED A TELEPHONE POLL DOING ABOUT 50MPH. HE THEN JUMPED A DITCH... WENT AIRBORN... AND WRAPPED HIS CAR AROUND A TREE. THE AIRBAGS DEPLOYED,BUT HAD DEFLATED BY THE TIME HE HAD ANY REAL CONTACT. THE AIRBAGS DEPLOYED WHEN HE CLIPPED THE TELEPHONE POLL... BUT WHEN HE NEEDED IT MOST IT HAD ALREADY DEFLATED... CAUSING HIM TO HIT HIS HEAD ON THE STEERING WHEEL AND THEN HAVING HIS HEAD GO THROUGH THE WINDSHIELD. AIRBAGS DO NOT NEED TO DEFLATE SO QUICKLY. I THINK THIS NEEDS TO BE LOOKED INTO. THANK YOU!*AK
NHTSA ID
10118699
Incident
Apr 5, 2003
Airbags
Filed Nov 30, 2004
Crash reported
CONSUMER WAS DRIVING AND SUDDENLY THE AIR BAGS DEPLOYED. CONSUMER STOPPED SUDDENLY, CAUSING THE VEHICLE BEHIND TO BE INVOLVED IN A CRASH. MANUFACTURER TOLD CONSUMER TO REPORT INCIDENT TO THE INSURANCE COMPANY. *AK
NHTSA ID
10101830
Incident
Oct 15, 2004
Mileage
56,000 mi
Airbags
Filed Nov 3, 2004
1 injury reported
WHILE DRIVING PASSENGER'S SIDE AIRBAG WENT OFF INADVERTENTLY. PASSENGER SUSTAINED HEAD INJURIES, AND WAS TRANSPORTED BY AMBULANCE TO A HOSPITAL. THE VEHICLE WAS TOWED. *AK
NHTSA ID
10099352
Incident
Nov 3, 2004
AirbagsOther / unspecified
Filed Aug 9, 2004
Crash reported
FRONT PASSENGER TIRE BROKE OFF FROM ITS RIM WHILE DRIVING. *MR THE RIGHT FRONT TIRE WITH IT'S RIM FRAME HAD BROKEN OFF FROM THE CENTER BASE. THERE WAS A SERIES OF BODY/CHASSIS DAMAGE AND THE AIR BAG(S) DID NOT DEPLOY. *SC *JB
NHTSA ID
10089249
Incident
Apr 4, 2004
Airbags
Filed Jul 28, 2004
Crash reported1 injury reported
I WAS DRIVING A MUSTANG ON AN ICE ROAD WHEN I LOST CONTROL OF THE CAR AND HIT A BIG TREE THAT WAS ON A DITCH. I HIT THE TREE WITH THE FRONT OF THE CAR. THE AIRBAGS DID NOT DEPLOY WHICH CAUSED MY HEAD TO HIT SOMETHING AND I WAS BLEEDING REAL BAD AND NOW I HAVE A BIG SCAR ON MY FOREHEAD. *AK
NHTSA ID
10082831
Incident
Dec 25, 2000
AirbagsSeat belts
Filed Jul 6, 2004
Crash reported1 injury reported
WHILE DRIVING 30 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. UPON IMPACT, DUAL AIR BAGS DID NOT DEPLOY, AND DRIVER'S SIDE SEAT BELT FAILED. AS A RESULT, DRIVER HIT THE WINDSHIELD, AND SUSTAINED SEVERE LOWER BACK AND NECK INJURIES. *AK
NHTSA ID
10075688
Incident
May 24, 2004
Mileage
47,000 mi
Airbags
Filed Dec 16, 2003
Crash reported
WHILE DRIVING 35 MPH, THE CONSUMER ROUNDED A CORNER NEAR A HIDDEN STOP LIGHT. ANOTHER VEHICLE WAS AT THE STOP LIGHT AND THE CONSUMER COLLIDED WITH THE VEHICLE. THE LEFT FRONT OF THE VEHICLE HIT THE RIGHT REAR OF THE OTHER MOTORIST. THE AIR BAGS NEVER DEPLOYED AFTER THE COLLISION. THERE WERE NO INJURIES INVOLVED WITH THE COLLISION. THE POLICE DID ARRIVE ON THE SCENE, BUT NO ONE WAS CITED. THE DEALER WAS AWARE OF THE PROBLEM, BUT THE MANUFACTURER WAS NOT. *JB WHILE DRIVING AT 40 MPH CONSUMER REAR ENDED A VEHICLE THAT WAS STOPPED AT A STOP LIGHT. THE AIR BAG EQUIPMENT DID NOT DEPLOY. VEHICLE SUFFERED UNDERCARRIAGE DAMAGE WHEN THE CONSUMER TRIED TO MISS THE OTHER VEHICLE BY TRYING TO JUMP THE CURB.*MR
NHTSA ID
10051634
Incident
Dec 4, 2003
Mileage
56,000 mi
Airbags
Filed Aug 26, 2003
VEHICLE WAS INVOLVED IN AN HEAD ON COLLISION AT 15 MPH AND AIR BAG DID NOT DEPLOY. PLEASE PROVIDE ADDITIONAL INFORMATION.
NHTSA ID
10034590
Incident
Aug 25, 2003
Airbags
Filed Jul 8, 2003
Crash reported1 injury reported
WHILE DRIVING AT 40 MPH VEHICLE THE VEHICLE WAS INVOLVED IN A REAR END COLLISION AND THE AIR BAGS DID NOT DEPLOY. DEALER NOTIFIED. *AK THE CONSUMER SUFFERED INJURED. *JB
NHTSA ID
10031576
Incident
May 20, 2003
Mileage
40,000 mi
Airbags
Filed Feb 3, 2003
Crash reported
ANOTHER VEHICLE LOSS CONTROL AND HIT THE DRIVER SIDE FRONT OF VEHICLE. CONSUMER STATES NONE OF THE AIRBAGS DEPLOYED. PLEASE PROVIDE ANY FURTHER INFORMATION. PH
NHTSA ID
10006247
Airbags
Filed Jan 14, 2003
WHILE DRIVING 35MPH, BOTH AIR BAGS DEPLOYED WITHOUT WARNING. THERE WERE NO INJURIES. *JB
NHTSA ID
10003836
Airbags
Filed Jul 30, 2002
Crash reported1 injury reported
WHILE STOPPING AT AN INTERSECTION ANOTHER CAR DRIVING 20-30 MPH HIT CONSUMER'S VEHICLE HEAD ON. UPON IMPACT, DRIVER'S AIR BAGS DID NOT DEPLOY,DRIVER SUSTAINED INJURIES. *AK
NHTSA ID
8015184
Incident
Jul 27, 2002
Airbags
Filed Jul 30, 2002
Crash reported
WHILE TRAVELING AT 60 MPH CONSUMER RAN HEAD-ON INTO A TELEPHONE POLE, AND NONE OF FRONT AIR BAGS DEPLOYED. CONTACTED DEALER ,AND THE DEALER WAS NOT WILLING TO DO ANYTHING. *AK
NHTSA ID
8015140
Incident
Jul 20, 2002
Airbags
Filed Jul 18, 2002
Crash reported
CONSUMER WAS GOING 70-75MPH AND WAS HIT BY A SEMI TRUCK, CAUSING VEHICLE TO SPIN. WHILE VEHICLE WAS SPINNING CONSUMER'S VEHICLE WAS HIT HEAD ON BY A VAN. UPON IMPACT, AIR BAGS DIDN'T DEPLOY ON FRONT DRIVER'S SIDE OR PASSENGER SIDE. VEHICLE WAS TOTALED. DEALER WAS NOTIFIED. PLEASE PROVIDE MORE INFORMATION.*AK
NHTSA ID
8014301
Incident
Jul 4, 2002
Airbags
Filed Jan 17, 2002
1 injury reported
AFTER GOING OVER A BUMP THE PASSENAGER AIR BAG OPENED INJURING THE PASSENAGER, NO FRONTAL COLLISION.
NHTSA ID
9006142
Incident
Nov 24, 2001
Airbags
Filed Oct 5, 2001
Crash reported1 injury reported
VEHICLE WAS GOING 30-40MPH WHEN, ANOTHER VEHICLE RAN RED LIGHT, CAUSING CONSUMER'S VEHICLE TO T-BONE OTHER VEHICLE. FRONT AIR BAGS DIDN'T DEPLOY. CONSUMER WAS NOT SERIOUSLY INJURED. MANUFACTURER TOLD CONSUMER TO TAKE VEHICLE TO A DEALER, AND WOULD BE A CHARGED TO INSPECT VEHICLE. INSURANCE ADJUSTER WAS COMING OUT TO INSPECT IF VEHICLE WAS TOTALED.*AK
NHTSA ID
897382
Incident
Oct 3, 2000
Airbags
Filed Sep 13, 2001
Crash reported
WHILE CONSUMER WAS DRIVING BETWEEN 15-20 MPH HAD TO APPLY BRAKES HARD AND BOTH AIRBAGS DEPLOYED. DEALER SAID COMPUTER SHOWED VEHICLE HAD BEEN INVOLVED IN AN ACCIDENT, THAT WAS WHY AIRBAGS DEPLOYED.*AK
NHTSA ID
896279
Incident
Feb 1, 2001
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own